The staff at the mattress hub in derby was extremely helpful. They went above and beyond to make…read moresure I got the right mattress for me. I would absolutely refer anyone needed a mattress to them and will definitely be going back for any of my future mattress purchases! Wonderful service!!!!!!!

Janet made our purchase quick and easy! She offered excellent customer service and we left…read moreextremely impressed with the way she met our mattress buying need. We will return.

Luke was very friendly and professional. We we're in and out in under 20 minutes and had the bed…read moredelivered and set up just a couple hours later. Will definitely be coming back for our next mattress purchase. Made buying a new mattress ten times easier than I thought it would be!

eight months ago we purchased a Doctor's choice mattress. We are retired couple. Spent 800.00 for…read morethe mattress on sale. It is a piece of junk. It had no support. Lie down and you sink in. Really hard on your back and legs. Will never buy another one . Salesman is no longer there . Really unhappy.

My husband went there last Monday to buy a Purple Twin XL bed. That was 11-18-19. The guy who…read morewaited on him said he was in training but he could handle it. Ray was his name. Anyway he ordered the bed & said it would be coming from Denver CO so it would take 1-2 weeks before it would arrive here & that he would call my husband when it came into the store here. Five days later on Friday I called the store & heard from someone else that it was in! No one had called us to say that. Now we're waiting for another call to set up delivery. This is very poor customer service & we don't have any faith they'll call us. If you buy a bed from them be sure & get the name of whoever helps you!

I was on break from work, came in looking for a mattress. Due to my back problems I have to have…read morethat right amount of firmness of the mattress. Matt one of the sales person, was really helpful and was very patient with me on finding the right mattress for me. I would definitely go back to him. He is very helpful and very understanding as well.

I'm normally don't like dealing with sales associates.. But this was much different! These guys…read moreare not only very knowledgeable, friendly, and easy to work with. Not to mention I got the same bed I had seen somewhere else for $200 less, plus they delivered and set it up for me free! Highly recommend these guys.

Matt helped us find the perfect mattress, and made buying it easy!! Highly recommend them, if…read moreyou're looking for a new mattress!!!

The younger gentleman named John was very helpful and knowledgeable. No pushy salesman here!!…read more Highly recommend

Professional, knowledgeable customer service. Willing to work out a fair deal to meet customer…read moreneeds. Very happy with my buying experience!

Good priced furniture and helpful sales people really sold me on this place…read more Came on Saturday, May 14, looking for a couch and a bed. An older man named John helped me out. He wasn't pushy, he let me look for a good hour and never really forced any one item upon me. I kinda rambled on about things, but he didn't roll his eyes or feel like I was wasting his time. He was knowledgable and was pleasant to be around. John was so helpful, I came back on Monday and added a dresser and table set to my order. He remembered me and remember about my trip I had taken the day before. The delivery was scheduled for Tuesday, May 17, and Charles and Chris were efficient and very polite. They came in and got it done within 30 minutes. The whole set up and everything. I was surprised they even put the rails up for the bed and everything. I bought the rails separately, so I was surprised. I really liked how you could use your phone number or invoice number to track the truck and where your order is since they give you a 2 hour window to win it's going to be delivered. An entire living room and bed room set done in 30 minutes, I applaud their speed and efficiency. While I'm giving it 5 stars, I will say I don't like the following around of some of the sales people. When I came back to show the wife what I had bought, many followed us around after we had already told them we were just looking at what we had already purchased. John, Chris, and Charles were great. Those three will bring me back again.

Falsely sold us a model of mattress that we did not want when the specific model we wanted was out…read moreof stock. No integrity.

Great furniture store, awesome collections found exactly what I wanted for my Father-in-law. Took…read moreold furniture when delivering the new. One small mistake didn't call the right numbers for delivery time and verifying the date.

This is the perfect place to purchase furniture as well as accessories for your home!! For a small…read moretown business, they offer excellent quality and plenty of variety to choose from. We have been purchasing our furniture from Smith's for over 35 years and have never been disappointed. The staff is attentive and knowledgeable of their products but are never pushy. Our items have always been delivered on time as scheduled and put together perfectly and quickly. Would I buy furniture elsewhere? Possibly...if I moved very far away.