I need something called an escutcheon plate. It's a doodad for covering up extra holes when you…read morechange the faucet on your sink. Unfortunately, they didn't have one here that would work for me. Though that's not their fault - even the big box store I checked later didn't have one in stock either. The store is tidy, it is organized and the gent who asked me if I needed any help was polite. I'd definitely return when more stuff for my project. [Review 745 of 2026 - 94 in Kansas - 25926 overall]

Today I bought an insinkerator evolution 3/4 hp garbage disposal from this store. Was kind of an…read moreimpulse buy. What sold me was that it was supposed to be quiet. I went home and installed it and found it to be extremely loud. Even louder than my current broken disposal with a spoon jammed in it. I decided to return it. The worker at the desk and the manager were immediately suspicious even though I provided a video of how loud the machine was. They tried to tell me that I'd have to contact the manufacturer even though I had bought it that day. They then tried to imply I was stealing some of the little parts that came with it because it was not packed in tightly like it was when I bought it. I tried to tell them that the provided instructions had a list of all included parts and they were all in the box. They did not listen because I was clearly trying to get away with something in their eyes. They treated me like a criminal because I was trying to return a defective or possibly just an unsatisfactory product. They did ultimately return my money, and they made it very clear to me that they were unhappy doing so. I will never be shopping here again. I suggest you shop elsewhere too.

Employees that are there avoid you like you are bothering them or something. They are all hiding…read moresomewhere in the store and won't ask any customers if they need help. Multiple other customers looking around for someone to assist.

My father went into this ace hardware. He has been in the construction business in Wichita for 30…read moreyears. He is kind, respectful, treats people with integrity. He is Hispanic and has an accent though speaks English well. The male employee in the power tools department completely dismissed him. He literally walked away from him mid-sentence. He was rude and dismissive. My white husband went in a few hours later. Same tool-- same issue. He was assisted well and even got help. It was a completely different experience. I have called corporate to make them aware of his Ace is allowing their store to run business. The irony is-- their helpline is outsource to a Latin-American country. The person who spoke to me had an accent as thick as my father's. He spoke to me with attention and respect.

I love Ace! I'd probably never go anywhere else if they had more lumber. I find myself going to Ace…read moremultiple times a day while working on projects, thankfully they are located close to home unlike the big box stores. They have friendly, knowledgable, and helpful staff that usually find you and offer help even before you realize you need it. They provide suggestions for the right solutions to any problems you might have. I especially love their screws and hardware section, you can find any size or variety of screw, nut, or bolt you could ever dream of.

I've been coming to this Ace Hardware since 1966, I see a lot of young new faces but they're always…read morehelpful and friendly, they sell good products. Ace is the place!

Great store that has everything you'll need plus the people who work there are actually helpful…read moreunlike some of the other big box stores.

Great little old time hardware store with a modern twist. They have most everything you need to get…read morethe job done and are a lot closer to midtown locations compared to the big box stores. They also have a lot of weird stuff that big box stores won't have like left-handed metric stainless steel wingnuts

This Ace Hardware location was fantastic. We came in…read morelooking for a multi tool set and with a little help from one of the staff members, it was a success. My friend was feeling silly and had everyone laughing. Living in Las Vegas you must have a sense of humor. It was nice to see that not only the staff, but the customers played along. It seemed like the prices were on point for a hardware store. The only thing we couldn't find were old-fashioned jellybeans... Like one of the customers said to my friend, I think they stopped selling those kind of jellybeans in the 1930s!! Bottom line, the store was clean, appropriately stocked and easy to find.

Great staff and they have a great value on paints and other odds and ends…read more If you are low on Chicken poop, this is the place to come and restock. Remember what the grans always said...if you smear chicken poop on your lips, they won't be dry and you won't lick 'em. Unfortunately this chicken poop has a great original flavor so results may vary. Does do a great job healing chapped lips. Also a good spot to buy some adhesive and another bucket of paint.

Olivia in Kitchen design along with her co-worker/Trainer have been absolutely amazing in helping…read moreme put together 2 separate kitchens for 2 different projects I purchased in the last month. Very knowledgeable, attentive and professional. Both ladies are tremendous assets and should be promoted or compensated accordingly for providing outstanding customer service. Winston - The Cory Group

Read your invoice very carefully . They failed to advise that without additional fees, they dump…read morefurniture deliveries on the driveway. Leaving all unpacking and move inside to the customer.

Great place to rent a Uhaul or to get your propane tank filled for a great price!read more

I reserved a U-Haul one day and picked it up, used it, and returned it the next. I have not had…read moresuch friendly, helpful service anywhere for many years. The store looks delightful and I am anxious to go back and explore because from what I saw it sure appears to be a terrific alternative to the big boxes down the street for most hardware items.

Great place! Always surprisingly unique furniture. Tons of…read moreoptions for any home project you may have. I shop here regularly for projects and think this place is a gem!

Great on so many levels: * Repurposed appliances, materials,…read moreand furniture is more environmental * Salvaged or used items save homeowners LOTS of money * Profits fund Habitat for Humanity, a wonderful nonprofit that enables home ownership

Outstanding service from the manager, Tamara Brown, and thanks to Drew for quick and prompt…read moredelivery and exchange of a Weber grille. Great customer service!

The Saga continues with Home depot - DEFECTIVE PRODUCT: I…read moreposted a review on Jan 12, 2026 about the poor delivery experience... Now its even crazier... They finally delivered our dishwasher on 1/12, we got it installed on 1/13. We decided we probably should try to use the dishwasher so on 1/22 we attempted to use it for the first time and we kept getting E4/F8 error messages so.. Home Depot told us to call the Whirlpool warranty line to get a service tech to take a look. The service tech came out on 1/28th and what he found was crazy. The actual dishwasher was defective and there was a rusted/burnt hole in the bottom of the tub which we wouldn't haven't seen underneath some bolts in the dishwasher. So we went back to Home Depot because we BOUGHT what we thought was a brand new dishwasher and they don't want to replace it. We PAID for a brand new one and do not want a REFURBISHED dishwasher when we haven't even had it but a couple of weeks and haven't been able to run 1 cycle. look at the pictures and tell me if a brand new dishwasher should look like this. The customer should ALWAYS be right and they should have done the right thing by ordering a new one. We have spent 5k-6k in the last several months and this is how you treat your customers.. by giving them the run around?? The tech's words: Found unit leaking from Tub of unit. Appears heater bracket where they welded it is leaking through the bottom. Which is what the 2 pictures shows. Unacceptable! They should have replaced (not try to fix) this immediately. If i wanted a refurbished dishwasher I would have bought it from a store that sells refurbished goods. If losing a customer is worth not just replacing the dang dishwasher it's just terrible! I will see how this works out or i will see what my attorney says. It doesnt even look like it is a new dishwasher by looking at the bottom!!!!

Awesome guys ! Always deliver on time and have great prices. prompt communication and very…read moreprofessional .

From the owner: We Specialize in all things decking and railing. Our Indoor showroom is great to be able to touch…read moreand feel all of the different products. We have experts on hand at all times to help with any questions you might have about the products we offer. We have the largest product offering throughout Wichita and its surrounding areas.