Andover Location. Popcorn lady - sadly was not friendly at all. Checkout young man - first one was…read moresuper nice/friendly even though he messed our check out up. We finished, paid, left. Looked at receipt - charged full-price on sale item. Went back in. Checkout person had changed to the unfriendly lady from the popcorn. First we got another check out person, then a man came in to "help" us but he walked out the door?? Next a manager came up and asked where the man helping us went - and I told him he walked out the door - maybe quit? Ha. Then that popcorn girl started our refund request on coffee that was marked $13.99 but rang up $15.99. The manager returned and I walked over to show the sign and sale. He looked and said the sale was over . I said the sign was up and it says $13.99 (in huge numbers). Nope. He reaffirmed it was $15.99 though the sign said $13.99. He was not friendly. No apology for the sign being up etc. So I asked for a return/refund. Back to the unfriendly pop corn lady. Meanwhile, this whole time, the man in line behind me stood waiting. HIs order was originally run up in the middle of mine. This is not the first time we have tried this store and not the 3rd time it ruined my day. Except for the young man who was sweet (who left - removed tray in cash register to change out for the popcorn lady) - the rest were all unfriendly/rude. A Friendly Atwoods is Derby. We've decided we don't deserve to be treated rudely, so will try to go to Derby vs. Andover location. Sad.

I was at the Andover, KS location today (4-21-25) around noon, and talked with the two guys in the…read morefirearms dept. Both guys were extremely informative and knowledgable on firearms... they both gave great advice and recommendations. A+++++ I hope these two guys get the credit and compensation that they both deserve.

Olivia in Kitchen design along with her co-worker/Trainer have been absolutely amazing in helping…read moreme put together 2 separate kitchens for 2 different projects I purchased in the last month. Very knowledgeable, attentive and professional. Both ladies are tremendous assets and should be promoted or compensated accordingly for providing outstanding customer service. Winston - The Cory Group

Read your invoice very carefully . They failed to advise that without additional fees, they dump…read morefurniture deliveries on the driveway. Leaving all unpacking and move inside to the customer.

Horrible. They lost my screen door! I bright in 2 doors for screen replacement but can only locate…read more1. Mgr told me they would give me a free screen but when I asked about my missing door his response was we have no proof you had 2 to start with. What??? Are you kidding me

I bought a weed eater last week at another Ace across town. I read the instructions but was still…read morehaving trouble getting it to start and to adjust the length. I was on the way to see a friend, so I stopped @ Westlake ACE hardware in Andover to see if someone could assist me. Amanda Ayer, General Manager, was at the front of the store. I told her I had bought the weed eater at another ACE, but was hoping someone there could assist me as the one I bought it from an ACE store on the west side of town and I live east. The store was not busy at the time. Amanda took my instruction manual and the weed eater on the floor and read the instructions. She got it started and went over step by step how to do it and even shortened the length for me. She went above and beyond for me and I really appreciate it. Thanks Amanda!

We purchased a new bbq online, the Thursday before memorial day weekend, and they had it to us by…read moreFriday evening- a day early! The customer service was excellent!

Great place to rent a Uhaul or to get your propane tank filled for a great price!read more

I reserved a U-Haul one day and picked it up, used it, and returned it the next. I have not had…read moresuch friendly, helpful service anywhere for many years. The store looks delightful and I am anxious to go back and explore because from what I saw it sure appears to be a terrific alternative to the big boxes down the street for most hardware items.

Just about the most worthless and unhelpful place I have ever shopped at in my entire life. The…read moreentire store is dirty, dusty and the staff makes a point to be unhelpful and rude to you. Whatever they can do to NOT help you, they will do. When this place finally goes out of business, they have no one to blame but themselves.

I love their selection of wood. It's like my grandma always said f*** trees. I will say I am…read moredisappointed because not only was there not any Southern land for sale.? I couldn't find any land to purchase.

If you are looking for great prices on some very unique items, furnishings, interior decor, or…read moreperhaps a life sized taxidermied Lion, among other treasures one does not see every day, I suggest you step inside this friendly, attentive establishment. The location and street it is on, smack in the industrial area of Wichita, makes it easy to miss, especially when attempting to navigate the sorry excuse this city offers the citizens it taxes for safe, smooth roads and highways...But if you can safely glance to the right while your tires and suspension are being destroyed by potholes that are a dozen lawsuits ready to happen by motorcyclists daily...on every road in the city(who's representatives should be embarrassed and perhaps replaced) You will see their sign and small parking lot left of the building which to my pleasant surprise, looks larger on the inside than the outside. Upon entry, you will experience sensory overload in a very good way and only the most dry, crusty, boring personalities would not enjoy at least some of what they discover inside as they navigate the jam packed, yet aisled interior, but I believe most people would truly enjoy the furnishings and décor , even bedding at great prices upon a visit...that is, if they aren't involved in an accident because the state and city budget for infrastructure obviously has been mis-allocated unquestioningly for far, far too many years. I also suggest visiting this wonderful top tier, 5 star bargain store during the daylight hours, considering the aforementioned Wichita and Kansas public servants,(our employees) are unaware of the incredible invention of not only asphalt and any number of high tech, roadway delivery systems, but this amazing invention that just arrived on the market, well, in the 1970's, called reflective road and highway paint, which causes your headlights to make those very important, highly state and local elected rep. ignored -STRIPES and LINES actually GLOW at night and that helps EVERYONE to see the road and where to keep their cars between, especially while thumping and bumping, bobbing and banging across roads that the wagon trains of old would have laughed at and avoided. But I suppose those representatives do not care for the hundreds of thousands of folks with various forms of night blindness, nor the older or elderly seniors who still deserve smooth, safe roads, nor do they care what the rest of the world thinks about them, since the roads represent the government of a region, and myself being a new resident to Wichita and coming from a location where you did not need 1000 tire, brake and suspension mechanics to every 1 full service mechanic, I am appalled that any city in this nation of which we are all citizens, would allow the roadways to biodegrade to such a pathetic and embarrassing state. So I DID thoroughly enjoy my visit to this friendly, exciting store, spending over an hour and leaving with a lovely carpet for my office from India and am planning many future visits. The only issue I had, was the issue I have ANY place I go in Wichita, and that is the brutal, dangerous drive it takes to go literally ANYWHERE in Wichita...and it is time someone is elected who will replace whoever is responsible for letting this go for so long. With that, my 2 birds with 1 stone response to this establishment is satisfactorily completed. I give them 5 stars out of 5 after my first visit.

This was an excellent experience for my husband and me. We were told to come and ask for Ryan…read moreWinder. He was available and very helpful, professional and took the time to ensure we received the best deal and quality. Jennifer was also amazing, she made things happen like magic and Pam, you rock, great sutomer service.

Awesome guys ! Always deliver on time and have great prices. prompt communication and very…read moreprofessional .

From the owner: We Specialize in all things decking and railing. Our Indoor showroom is great to be able to touch…read moreand feel all of the different products. We have experts on hand at all times to help with any questions you might have about the products we offer. We have the largest product offering throughout Wichita and its surrounding areas.