So today I go in looking for outside furniture, ETC. So I'm politely greeted and helped a kind man…read morehelped me out so then when I saw they didn't have what I was quite looking for. I decide to briefly browse down the tool isle. So then A lady ask "can we help you find anything?" I responded yeah he helped me but I'm still looking." Then she snaps back at me and says "Well we're about to close!!!" Who pissed In your cereal?!!!Customer service swas not valued or appreciated by her at all!!! Why did you even let me in the door if you were so close to closing?!!! There was a kid right by the door like he was a bouncer. You guys think you're the cops or something!!! Just wow!!! I WILL NOT be back to this location!!! But thank you to the man who let me look at the lawn chairs they had available that were not yet on the floor.

Great hardware store. Nice selection, friendly and helpful staff. There is always someone right…read morethere ready and willing to help! We've never encountered a problem, if there is a specific item we are looking for that they don't carry, they haven't had a problem making a special order for us. They care about their customers, 10/10 would recommend.

Just about the most worthless and unhelpful place I have ever shopped at in my entire life. The…read moreentire store is dirty, dusty and the staff makes a point to be unhelpful and rude to you. Whatever they can do to NOT help you, they will do. When this place finally goes out of business, they have no one to blame but themselves.

I love their selection of wood. It's like my grandma always said f*** trees. I will say I am…read moredisappointed because not only was there not any Southern land for sale.? I couldn't find any land to purchase.

I just called them to order some plywood, drywall, and insulation. The lady on the phone was rude…read moreand unhelpful. I was willing to spend $500 on materials today at my local lumber store. Unfortunately her customer etiquette was so bad I just told her nevermind and to cancel the order. I'll be making a trip to Lowe's today instead. It's sad. If this company wants to survive then they better hire people who at least treat their customers in a friendly and professional manner. Sadly, this store is not an asset to Winfield Main Street.

From the owner: Home Lumber & Supply is a full-service flooring and interior design company offering a wide range…read moreof design solutions for your commercial or residential properties.

This hardware store may look small. But they certainty have everything! The staff was very…read morefriendly. It is a one stop shop for anything missing, tool rentals, and even dog treats.

From the owner: Small town True Value Hardwareread more

Horrible. They lost my screen door! I bright in 2 doors for screen replacement but can only locate…read more1. Mgr told me they would give me a free screen but when I asked about my missing door his response was we have no proof you had 2 to start with. What??? Are you kidding me

I bought a weed eater last week at another Ace across town. I read the instructions but was still…read morehaving trouble getting it to start and to adjust the length. I was on the way to see a friend, so I stopped @ Westlake ACE hardware in Andover to see if someone could assist me. Amanda Ayer, General Manager, was at the front of the store. I told her I had bought the weed eater at another ACE, but was hoping someone there could assist me as the one I bought it from an ACE store on the west side of town and I live east. The store was not busy at the time. Amanda took my instruction manual and the weed eater on the floor and read the instructions. She got it started and went over step by step how to do it and even shortened the length for me. She went above and beyond for me and I really appreciate it. Thanks Amanda!