So today I go in looking for outside furniture, ETC. So I'm politely greeted and helped a kind man…read morehelped me out so then when I saw they didn't have what I was quite looking for. I decide to briefly browse down the tool isle. So then A lady ask "can we help you find anything?" I responded yeah he helped me but I'm still looking." Then she snaps back at me and says "Well we're about to close!!!" Who pissed In your cereal?!!!Customer service swas not valued or appreciated by her at all!!! Why did you even let me in the door if you were so close to closing?!!! There was a kid right by the door like he was a bouncer. You guys think you're the cops or something!!! Just wow!!! I WILL NOT be back to this location!!! But thank you to the man who let me look at the lawn chairs they had available that were not yet on the floor.

Great hardware store. Nice selection, friendly and helpful staff. There is always someone right…read morethere ready and willing to help! We've never encountered a problem, if there is a specific item we are looking for that they don't carry, they haven't had a problem making a special order for us. They care about their customers, 10/10 would recommend.

Web site said they were open until 5:30 New Year's Eve. So I made the trip to pick up some…read morematerials, only to find a sign on the door announcing that they closed 2 hours earlier. It is almost 2025. Maintain your website information.

Absolutely no customer service except at the cash register. It's Saturday morning and only one…read moreemployee in the store? I had been told by a contractor that B&B does not want to serve the general public. They want the professional builders. This was very evident on my visit. If you are a contractor this might be a good place. If you are not, I'd suggest you go elsewhere....I did and won't waist my time going back.

Awesome guys ! Always deliver on time and have great prices. prompt communication and very…read moreprofessional .

From the owner: We Specialize in all things decking and railing. Our Indoor showroom is great to be able to touch…read moreand feel all of the different products. We have experts on hand at all times to help with any questions you might have about the products we offer. We have the largest product offering throughout Wichita and its surrounding areas.

In March of 2023, my Samsung washing machine would not complete a spin cycle…read more Samsung recommended I contact Herb Snow & Son which I did on March 13, 2023. I was told it would cost $130.00 to come out and diagnose the problem + $120/hr labor plus the cost of the part. I was charged $195.00 for the part + $209.99 for the labor + $30.37 tax = $435.36 I later discovered the machine was under warranty. Herb Snow & Son was informed that it was only 2 years old, so they knew it was under warranty and never mentioned it to me. I was under the impression it had a 1-year warranty, when, in fact, it has a 10-year warranty. I found out later that the part Herb Snow sold me for $195.00 sells on Amazon for $21.99. Samsung told me they would have replaced it for free had Herb Snow had only called. At the very most, I should have been charged to come out and diagnose the problem ($130.00) plus labor ($120.00) for a total of $250.00. I ended up being charged $435.36. This amounts to an overcharge of $185.36, and overcharge of 42.58% Avoid these people as if your life depends on it! If you use them after reading this review, you deserve everything they are going to do to you! The only reason they use lubricant is to hold the sand on! I am surprised that local law enforcement doesn't require them to wear a mask and carry a gun.

We visited this store to look for used appliances and picked out a washer and dryer on the floor…read more We didn't have them pull it out from being tucked in next to the other appliances. It was scraped up on the side, but we didn't see it until it was delivered. They told us the delivery fee was $50, which we paid. On delivery, the two guys banged up the back door getting it inside. They flooded the floor with water. The plug ins were too outdated and didn't work so they went to Ace Hardware to get a different set. The washer still did not work. They couldn't get it running. We called Herb Snow store to let them know we were not accepting the appliances. We arrived at the store for a refund. The owner told us the washer was working now, and it was in the back if we wanted to look at it. We said that we didn't want it. She would not refund the delivery fee of $50. She said that it was delivered. We said we didn't pay for delivery of appliances that didn't work. She said, "We delivered it didn't we?" We were out $50, and banged up door.

Golly, this place is amazing. I've been to all the other nurseries and garden centers and have not…read moreseen any flowers as beautiful as these at Stonecreek I highly recommend you visit and walk through this property.

This is a wonderful place. Always met with kindness and professionalism, staff is very…read moreknowledgeable and able to answer my questions and point me in the right direction. They have a great selection of beautiful plants. It's a beautiful facility and the people are nice and welcoming, cute dog.... what more could you want?