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    The Preferred Nanny

    5.0 (5 reviews)
    Closed 8:00 am - 8:00 pm

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    East Wind Nannies

    East Wind Nannies

    4.2
    (25 reviews)

    I had the privilege of working with Amy and Jessica last May. My nanny job of 11 years had just…read moreended and I was looking for a new position. From what I have seen, there are 3 agencies here in Columbus. Of the three, East Wind was the most responsive, encouraging, and professional. The previous agency I used 11 years ago ended up being disappointing in almost every aspect of the job search process. Where I felt empowered and confident after speaking with East Wind, the previous agency made me feel just as discouraged and misguided. And I never received a response from the third agency. The first agency sent me profile after profile of families that didn't match my, or the families criteria. East Wind sent me only appropriate job listings. The family I have worked for the last 8 months has been the perfect fit in every way and I have Amy and Jessica to thank. While they do get paid by the families, they also advocate for the nannies. I think East Wind Nannies has such a great opportunity here in Columbus! I have talked my husband's ear off about how great they have been. If I ever come across another family or nanny in need, to East Wind is where I will be directing them. No where else.

    I rarely leave negative reviews, but I feel other families should know what our experience was…read more East Wind markets itself as a premium nanny service, but neither the quality of the nanny nor the level of customer service matched the premium price. Between the upfront fees and high hourly rates, we expected a true partner in helping care for our family. That was not our experience. The final straw came when our nanny abruptly canceled 10 minutes before her scheduled shift because my daughter had lingering congestion from the tail end of a cold. It was especially frustrating given that this same nanny had cared for my daughter the week before while she herself had cold symptoms. What was even more disappointing was that their advertised on-call service wasn't available and no one reached out to help even though they were aware the nanny canceled. For over an hour, I couldn't reach anyone who could help or offer a solution. When I finally did hear back, the response was essentially, "That's our policy," with no effort to understand the situation, find a solution, or acknowledge the impact this had on our family. For a company that advertises itself as a premium nanny service, I expected flexibility, communication, and customer care when things didn't go according to plan. Instead, I was left feeling like policies mattered more than people. For the amount this agency charges, I expected a much higher caliber of nanny and a company that stood behind its clients when problems arose. Based on our experience, I would not recommend paying premium prices for this service.

    Elite Nannies

    Elite Nannies

    1.0
    (1 review)

    I highly advise not hiring elite nannies for your childcare needs. They have a cute website (…read morehttp://www.elite-nannies.com/index.html) and seem to be a legitimate business but my experience has been that Elite Nannies is nothing else than a one woman show (Cheryl). That's not however the major problem with elite nannies. The reason I'm writing this review is because Cheryl after watching over my daughter for 2 days while I had an important business engagement in the Pittsburgh area, scared the s...t out of me when she mentioned "jokingly" that she "could have kidnapped her" that is my daughter. She also mentioned that she could have taken my daughter to "her house to see her son"...God forbid what she means by that. Why you ask would she state something so stupid and evil? She was trying to strong arm me into paying her a large tip after she inflated the cost for her service ($ 17 an hour, plus a $ 78 company fee and since she is the business then it's her money, plus valet parking fee at my hotel)...She also ordered herself dinner from my hotel room...Just for the record, I paid all of the above, but she managed to inflate the total cost by $50 dollars and that's when I got my calculator and set it straight... She also strikes me as a compulsive liar who suffers from delusion of grandeur. No mother should have to go through the anxiety and horror of hearing a "nanny" state that they could have kidnapped your kid...If you are like me, your child is your most precious possession in this world and the basic requirement of nannies is to be gentle and trustworthy. p.s. I will add that she did take my daughter around town to the museum and gave her a good time. But my last exchange with her negates all of that: those were words that should never have come out of her mouth or anyone's mouth.

    From the owner: Elite Nannies is a provider of professional, in home childcare, eldercare, and pet sitting. We also…read moreprovide nanny services for hotels and events. We provide full time, part time, temporary or permanent nannies who are extensively screened and background checks are completed.

    The Preferred Nanny - nannys - Updated August 2026

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