This location isn't currently open. Regardless, I can't recommend this company. We had our kiddo…read morethere (he started a little after 12 months), and there was a range in the quality of teachers like at most other daycare. I did notice some teachers in the older kids' classrooms sharply yelling/screaming at kids from time to time (not what I wanted for our kiddo, but he wasn't in that room, so it was a "cross that bridge when we get to it" situation). The problem was the purposeful lack of communication and withholding of information. The director and company knew their lease was up. They knew their new space wasn't finished yet (literally not built, and no occupancy permit). They knew in January it wasn't going to be ready and ended up asking for lease extensions for about 4 months. They never told parents about this tenuous situation; it was always just, "oh, we'll be moving in [insert new month]." Not a word that construction wasn't even going on at the new place because BUILDING PERMITS hadn't been issued, and that they had no other backup plan. Well, the lease extensions ran out entirely and the building owner told them they had no more extensions and had to vacate. Did they tell parents? No. They waited until there was just 2 weeks before abruptly telling parents their only Pittsburgh location was closing. Oh, but we could request to be put into one of their suburban locations, the closest of which was 30 minutes+ each way with traffic (and at least 45 minutes driving near the end of the day because of rush hour). So, at least 2 hours each day of driving to/from daycare; out and back, out and back. Even getting a straight answer from them about which suburban location they'd place my son at was a nightmare. We had no other option, because they purposefully waited so long to tell us parents what they had known for months. We did the 2 hour drive for two weeks to see if it would work, while frantically searching for other daycares with open slots. The suburban location also treated anyone from the city like a second class citizen. Suburban staff acted like the Pittsburgh kids weren't their problem, they were just taking up space; it really seemed like there had been no planning or communication about the Pittsburgh kids coming. NO PLAN for parents to sign kids in and out; wouldn't let us use the electronic sign-in/sign-out system the suburban parents got to use, wouldn't give us door codes like we had at the other location and like they had for their suburban parents (until Pittsburgh parents repeatedly complained), no bins for kids to store stuff like extra clothes (and they literally had empty bins in my son's room; I heard a Pittsburgh teacher politely ask if they could use them for our kids since they were empty, and she was VERY FIRMLY shot down, "No. You CANNOT use them." No explanation.), not enough hooks, etc. for coats/hats/mittens, and they crammed all the Pittsburgh kids into one classroom regardless of age: infants, one year olds, and older toddlers all in the same room. Napping was a nightmare. I felt so bad for the Pittsburgh teachers. All in all, I wouldn't trust this company or the Pittsburgh Director (Maggie) again. The two stars is only because we had one excellent teacher who we really liked and miss. Hilarious note: the company employee's five star post was posted AFTER they closed this location.

From a parent's perspective... the director / leadership at this place with Maggie is the worst…read moreI've ever seen and I've brought three children through this facility over the past 5 years. Her communication is absolutely horrendous and extremely unprofessional. An alleged abuse incident involving my child and his behavioral tech occurred at the facility and was reported to DHS by daycare staff. Yet, Maggie - the director - never called us to tell us this happened. We only found out because DHS called us to come to our HOME and investigate. When we questioned Maggie about it she said, "I didn't want to bother you with it". Are you kidding me?!?!? Whether this report was unfounded or not, we - the parents - should have been notified. That's communication 101. This is just one example of her poor communication but I have an entire list. *Also... people who have been accused of child abuse work here. Leadership will tell you it's unfounded / retaliation between disgruntled teachers and maybe that's truebut I wouldn't risk it if I were you.

I had the privilege of working with Amy and Jessica last May. My nanny job of 11 years had just…read moreended and I was looking for a new position. From what I have seen, there are 3 agencies here in Columbus. Of the three, East Wind was the most responsive, encouraging, and professional. The previous agency I used 11 years ago ended up being disappointing in almost every aspect of the job search process. Where I felt empowered and confident after speaking with East Wind, the previous agency made me feel just as discouraged and misguided. And I never received a response from the third agency. The first agency sent me profile after profile of families that didn't match my, or the families criteria. East Wind sent me only appropriate job listings. The family I have worked for the last 8 months has been the perfect fit in every way and I have Amy and Jessica to thank. While they do get paid by the families, they also advocate for the nannies. I think East Wind Nannies has such a great opportunity here in Columbus! I have talked my husband's ear off about how great they have been. If I ever come across another family or nanny in need, to East Wind is where I will be directing them. No where else.

I rarely leave negative reviews, but I feel other families should know what our experience was…read more East Wind markets itself as a premium nanny service, but neither the quality of the nanny nor the level of customer service matched the premium price. Between the upfront fees and high hourly rates, we expected a true partner in helping care for our family. That was not our experience. The final straw came when our nanny abruptly canceled 10 minutes before her scheduled shift because my daughter had lingering congestion from the tail end of a cold. It was especially frustrating given that this same nanny had cared for my daughter the week before while she herself had cold symptoms. What was even more disappointing was that their advertised on-call service wasn't available and no one reached out to help even though they were aware the nanny canceled. For over an hour, I couldn't reach anyone who could help or offer a solution. When I finally did hear back, the response was essentially, "That's our policy," with no effort to understand the situation, find a solution, or acknowledge the impact this had on our family. For a company that advertises itself as a premium nanny service, I expected flexibility, communication, and customer care when things didn't go according to plan. Instead, I was left feeling like policies mattered more than people. For the amount this agency charges, I expected a much higher caliber of nanny and a company that stood behind its clients when problems arose. Based on our experience, I would not recommend paying premium prices for this service.

I don't think it's fair for someone to comment with one star on hearsay, especially when they admit…read moreto not even having their child at this center. As someone who has my infant child here, I can say that they do a great job. I absolutely love the cameras which allow me to see what my child is doing at all times. The teachers are very receptive to my instructions and I feel like we have good communication. I would recommend Kiddie Academy of South Fayette to others just based on the cameras and location alone. But the staff have been very helpful and are easy to talk to. I think they do a great job of staying organized and tending to the needs of all the babies in the class. It's not easy to keep track of so many different baby types and schedules! Hopefully people won't let the one star review sway them from exploring this center as an option! I feel very lucky to have my baby here!

On week ends the place is very dirty especially in men,s locker room ,no towels,over flowing…read moregarbage,there is no team work to keep it clean,disgusting

I have had my daughter at Kiddie Academy of Wexford for over 2 years and I value the care that the…read morestaff at KA has provided my daughter each day. From the very begining my husband and I noticed that every staff member always said hello to my daughter and knew her by her first name. We had come from another daycare in the area and we were amazed by comparison to the compassion and detail that Kiddie Academy provides to our child to ensure her safety and progression of her development. Our daughter also has a milk allergy and we were concerned about accomodations that would be made to allow her to eat the food made at Kiddie Academy. The wonderful in house chef took the time to review all the ingedients that would contain milk and our daughter was able to eat 80% of the foods that were provided to her each week. They are also always willing to provide alternatives when available to allow her to eat meals that her classmates are having. The director Mona has always made it her first priority to care for the children in her facility and to make sure the children's needs are met. The assistant directors are always available as well with any questions and assistance that we have and are fast with responses to our questions. Kiddie Academy has been our second home for our daughter we have felt so comfotable leaving our daughter in their hands each day. Acedemically our daughter has amazed us with her progression in skills and ability to identify letters, shapes, animals, and recall curriculum from her day. I have observed that the children at Kiddie Academy are engaged in age appropriate fine motor and gross motor activities to keep their muscles developing and they are always presenting new and fun ways to challenge the children developmentally. My daughter loves going to school each day as she feels special and the staff at Kiddie Academy has always made my family feel welcome with any questions or concerns. We are very proud to say our daughter goes to Kiddie Academy of Wexford.

i have been working for Kiddie Academy of Wexford for almost 4 years. it is the best job ever…read more Ms. Mona and Mr. Dave are very hands on and care about their employees. The management is willing to hear and listen to your concerns. It is all about the kids. I work in the infant room and from Ms. Mona down to managers they will step into my classroom anytime to help and do what they can. Ms. Mona and Mr. Dave always took time and reach out to see how we were doing during the pandemic. The teachers here are very friendly and involved.

I recently went on a tour of the program and although I liked what I saw, I did not like the…read moreattitude of the director. In my opinion, she was not very warm or welcoming to me. She kind of had a serious tone and wasn't helpful with giving me payment options and asking if I could afford it or not. She was very blunt about telling me the registration fee. It's like she was wearing a fake smile. Due to the impression that she left on me, I will not be enrolling my child. It sucks because kindercare has a great reputation and I want the best for my child but I do not want to have another interaction like that again with the director.

Words can't express how much we LOVE this KinderCare! The seasoned teachers and long-standing…read moreleadership are clear to see from first interaction. While I was nervous to start my son last July (mid pandemic), KinderCare always made me feel comfortable with the procedures in place to keep the kids safe! Now my 2 sons attend and the teachers could not care for them any better. Shout out to the infant teachers who have really raised two happy happy happy boys in those difficult months- both developmentally and mentally for me! Rose, Tia and Poli are the best! My toddler is always smiling on drop off with Janelle and Tracy. I have a demanding career in healthcare (what a time!!), and I know everyday they are so well taken care of and loved! The kids are thriving and LOVE coming to school. They are also so tired at the end of the day from the physical and educational stimulation that they sleep 12 hours straight (always helps!). I guess the only negative would be that the location might not be convenient for the work from home'rs, but I would recommend all my friends to this childcare without any hesitation, esp if it is convenient! Plus; they have an enclosed playground right on the square! Kids LOVE!

Everyone is very nice and knowledgeable. I only have experience with the infant and office staff,…read morebut the experience I do have has been wonderful. They really seem to care about all the children and I don't have any complaints. Also, if you have any concerns they listen and adjust. A+++ staff

I can't speak to how Bright Light Academy was pre-covid (I see reviews from 2018 here) but I can…read morespeak to how I feel now. Our children LOVE Bright Light. It's not a "chain" of daycares, so it feels very homey. My oldest child always has funny stories about their classmates and teachers, and my youngest is always singing excited to play with friends in the morning. Whatever changes BLA has made over the past 5 years, it's working for us. I highly recommend Bright Light Academy to anyone seeking childcare in the area. We plan on keeping our children at Bright Light through Pre-K!

Both of our boys, who are a year apart, have been going to Bright Light Academy for the past 7…read moremonths. Within about a week of being at Bright Light, and after I had been a stay at home mom for many years and they had never left my side, they were waving goodbye and walking into class by themselves. The staff are compassionate, friendly and professional and tremendously eased their initial separation anxiety. My youngest does both speech and occupational therapy. Both therapists worked at other daycares and told me they had started recommending Bright Light to their friends who are expecting and to parents looking for daycares. Not only does the staff welcome the therapists into their classes, but they keep me up to speed on his therapy sessions' progress and they carry out what the therapists instruct him to do. The director abides by the rules and takes them seriously. While this may be misundertood by some, I would rather leave my children in the care of a professional who follows the rules and abides by the law and who I can trust to leave my children with. Not only that, but she only hires the best staff to work alongside her. Also, at a time of political and religious conflict, and as a family with very different backgrounds in those aspects, she has made us feel welcome, we were treated with a lot of compassion and respect, and she has taken the time to stop and ask me about our culture and beliefs and has been very respectful to them, which you would not see happening at your average daycare! Thank you to everyone at BLA who participated in shaping the lives of our sons emotionally, socially and intellectually and have been a second home to our boys.

This daycare is horrible constant change in staff, no consistency. The owner loves to hire young…read morepeople with no experience or educational background so she doesn't have to pay them!! Which brings me to my next complaint, she's very money hungry and that's all she truly cares about NOT the children!! My son was assaulted by her staff while she went out of town leaving inexperienced youth to care for children and she had the audacity to have her daughter call to tell me he cannot return!!! I had no plan to send him back!!! Overall keep your children away from this daycare HUGE turnover rate with the staff, she pretends to be a Christian and care for your children but really they're just $$$ to her!!!!!

My infant and toddler attended this daycare up until I left for Texas. I was very pleased with the…read morecare from the staff and owner. My children were taught daily lessons, ate nutritious meals, and were comfortable in their care. I plan to return here anytime I am in the Verona area. I miss them a lot!