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The Pool People

5.0 (1 review)
Closed • 8:00 am - 6:00 pm

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Services - The Pool People

Pool inspection

Pool chemical testing and balancing

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2 years ago

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Fixed my severe pool leak! The technician was exceptional in…read moreboth professionalism and skill. I would definitely use them again.

I can't say enough wonderful things about Red Rhino, especially their technician, Andres…read more I had a possible pool leak that was repaired, but unfortunately, the problem came back. When I contacted Andres, he provided exceptional customer service and went far beyond my expectations. He came back on the weekend--on his own day off--to troubleshoot the issue and make sure it was fully resolved. Andres's dedication, professionalism, and genuine concern for my satisfaction were truly exceptional. He could have waited until he was back on the schedule, but instead, he gave up his personal time and came out on his day off to make sure everything was taken care of properly. That level of commitment and personal attention is rare and deeply appreciated. Thanks to Andres, my pool is now in perfect condition, and I have peace of mind knowing the leak problem has been completely fixed. He didn't just do his job--he took personal pride in making sure the work was done right and that I was completely satisfied. Thank you, Andres, for your outstanding service and for going the extra mile--especially by coming back on your weekend day off to help me. Red Rhino is fortunate to have someone like you on its team. I highly recommend Red Rhino for dependable, professional pool service and exceptional customer care

B M Wemple Pools

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Brandon rocks! BM Wemple pools has been cleaning my pool since it was new, about 5 years now…read more We've had some issues with various pool guys.. and they can change fairly often. I'm leaving this review now because we currently have a great pool guy! Brandon consistently does a great job with our pool. He comes at the same time every week, cleans well and never leaves a mess (with leaves, mud, etc.)

I'm actually not the one to do this but this needs to be done to protect other women and children…read more B.W. Wemple Pools needs a HUGE attitude adjustment and this is one of many ways I plan to give it to them. I arrived home around 5:45-5:50 tonight and one of their trucks pictured below was sitting in front of my home, not the home they were servicing. Yes, the road is the road and parking is public, however my family is elderly and when they come home for the weekend we reserve the driveway for them and I park in front of the house. Fine, I waited, I sat behind him and was pleasant. My son got out and tried to ask him if he could merely scoot up a bit so I could park and he cursed at my kid. I got out and tried to explain to him my family is elderly and we have been parking here for nine years and he should park by his customers home and he proceeded to curse me from one orbit to the next not limited to but including "fat b****, self righteous b****, ignorant" and so on. Informed me "you don't own the GD road you fu***** Karen", "go f***" yourself" and even threatened ME that he was going to call the cops. I happily obliged because he was met with kindness from not only my child but me too. My response (against my inner will) was "sir are you alright....." and he kept cursing and yelling. B. W. Wemple employee kept cursing and yelling, and rolled his window up on me. I sat behind him waiting to park in my usual spot for five minutes. It wasn't until I got out and walked to my neighbors door to tell her what had happened with her pool guy that he sped off in a fury to the culdesac where he sat for maybe ten minutes. Yes, it seems petty, but I was trying to explain my family members are elderly and they park in the driveway for easier access and when they are home I take the road parking. He didn't care. He called me everything but late for supper. I explained to my neighbor what happened and she was upset. When done talking to her I went to my usual parking spot and started helping my newly arrived family get groceries out of the car and carry them in. My children were helping as well. He then comes back around, slams to a hault, rolls his windows down and proceeds to continue to cuss me out in front of not only my elderly family but BOTH my kids this time. That's when I told him to get the hell out of our neighborhood, told him he had no morals or values not only screaming and speaking to a woman that way but a child too. Unreasonable behavior, absolutely volatile actually seeing as how I approached calmly despite the absolute probable cause after speaking to my son the way he did... he met that with some comment about me being a fat b**** and ME having no morals and whatever else he said while rolling his windows up. And yes, I get it, the road is the road and parking isn't guaranteed, HOWEVER, when you're servicing someone's home you could park by their home and if someone is as nice as we were and asked you to just scoot a little so we could park normally like we have been doing for nine years, it shouldn't be met with that amount of verbal assult. Never in my life man... B.W Wemple, unreal. Unprofessional and I will be in your office Monday. Everyone beware of the unstable man in this vehicle. He claims to have this encounter on video and I for one hope he does and if you're in here, you absolute miserable man, PLEASE post it because the one time I'm nice and I am trying to teach my kids to not meet rage with rage you accuse me of yelling at you I hope you do have it on camera because I was too livid to remember I even owned a phone, probably lucky for you. Unreal and I would consider other options before hiring this company if they employ people like this.

The Pool People - poolservice - Updated October 2026

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