We used these guys for years without issue, then suddenly their service demeanor took a nose dive…read more Now they fail to knock and simply barge into your backyard then leave without saying what. they did. They referred to me as "some guy" when texting my partner, who was their main contact regarding the pool. I had identified my self when reporting I'd returned from vacation, but they insisted on treating me like some stranger, even though I'd been to their store several times and talked with their staff when the came out previously to work on the pool. This very strange attitude was enough for us to move on.

This company is a tale of split personalities. In the beginning they were interested and worked…read morehard to get/keep your business. We purchased a well water filter from them ($80) and they never complained about the effort required to clean the "green" from our pool and it cleared up within hours (2-3 hours). Then we started buying the filter from Amazon ($35), and attitudes changed big time. The GM even went as far as to say my wife was rude to the pool hands on 3 separate occasions. Debra only spoke to them once and asked me to get involved. So I went to speak to the "Mgt" team where I was told they have been using 3x the quantity of chemicals to clean our pool and they were losing money. He said we were on the schedule to be re-treated on Friday and he would call me directly to discuss. Call never happened. We then brought in 2 other pool companies to check out our issue. Both claimed the pool had not been maintained for 3-4 weeks. Our Ph was higher than 8.2 which makes the chlorine absolutely worthless. Therefore it's obvious the two man team were not checking the chemicals to ensure the Ph and Alkalinity were not inline. "These must be inline to ensure the chlorine does its job". One of these companies added $7.43 worth of Muriatic acid and left a $6.00 bag of shock to be added after 3-4 hours. We did this and pool was crystal clear the following morning. We went back and reviewed our cameras for four weeks and they did stop by, but time on site was 28, 32 and 38 seconds... yes that is seconds. They never did any work after 2/26 and thank God we do have multiple cameras spanning our pool area for safety reasons. This company is family owned and operated and defends each other fiercely. That's nice, but do not trust them at all with your pool. If I can get a pool cleaned for less than $15 retail price, a professional pool company should not be complaining about the cost to keep our pool clear and clean when they charge $135 a month.

After calling around and ultimately reaching Blue Ocean Pool and Spa, Dan took the time to come by…read moreon a holiday Monday to check out the equipment to see why everything stopped working (possibly a clogged filter or the motor). Unfortunately for me, and after Dan took the time to clean the 4' filter, it turned out to be the motor. That's dedication at its finest. As a result of today's visit and much to his surprise, I'll be switching my pool service to this one. The quality of service and professionalism will definitely be worth the minor price increase. Thank you!!

Dan has been servicing my pool for 3 months. His first service was about equivalent in time to 3-4…read morevisits by my previous service even thou it had been serviced just 8 days before. The additional service visits have also been 5 star quality. His superb communication system provides pool owner with total view of services performed. He even includes the water temperature. I definitely recommend Blue Ocean Pool for excellent service at a competitive price.

The staff is knowledgeable and so friendly and helpful. I have been doing business there for five…read moreyears. I do believe the quality of their products is superior to those found in big box stores.

They have great service here. The owner really cares. They came out on a weekend and helped drain…read moremy pool during a rainstorm when my pump went down. Then got me up and running in no time. Tremendously great service and I couldn't appreciate it more. Thanks ! David Siracusa

Kevin was great. He got my pool all cleaned up and ready to go. He explained everything he was…read moredoing was here on time and at a very reasonable price. Great service.

Wonderful company and spas. I worked with Marcus and truly enjoyed working with him. My Catalina…read moreCarlton has been the best purchase I have ever made for myself. The Tuff-Top is a game changer for me.

Marcus was great. Very informative and NO pressure. Very pleased with this company. Best price in…read moretown. I've visited three companies and online. No one came close to their price.

The most knowledgeable pool people in Deland. Always very helpful and have the parts I need.read more

Great service, had issues with a new heater and they worked on it and even when Matt was sick he…read morecome to work on it and called in the manufacturer to fix it. It got fixed and helped me with pool questions as I never had a pool and needed to learn a lot. Highly recommended

Blue Flamingo pool service is top notch. Stephanie and Alan are superb. From meeting and discussing…read moretheir package to following through on every aspect. Looking for a dependable pool service call them today. You will be very pleased!!!

My pool pump was leaking at a PVC section on the outside. Larry Burns was extremely responsive and…read morethorough in repairing this leak. Could have just re "glued" PVC but did it the longer but correct way by replacing the affected area. Would highly recommend this business... you won't be sorry!

I used Burns Pool Services for almost 4 years. The owner, Terry Burns, was reliable and the service…read morewas great. Pool was cleaned and balanced weekly and if anything came up before the next scheduled cleaning/balancing, all I had to do was call or text Terry, and he would respond quickly. The prices are very affordable. It was great to have a clean pool and not have the worry of maintaining it myself. I sold my house and went to one without a pool, so I no longer needed pool services. I would recommend Burns Pool Services for your pool needs!