Well designed room, pleasant staff that got us in on a moment's notice. Good mix of puzzles and…read morecomplexity.

From the owner: Lansing's original premium real life escape game experience! Located in a prime spot, up to 8…read moreplayers will be challenged in this new attraction by working together to find clues, solve puzzles, and pick locks that will free them from the game room. Do you have what it takes to escape?

Very fun staff who make sure you have a great time. Really immersive and fun for all levels.read more

Had a great time during my first visit here. Staff were helpful and friendly. The room aesthetics…read moreare beautiful with great detail! Looking forward to checking out more rooms here!

I absolutely LOVE Escape the Room activities. I dragged a group of six people out to Escape 20/20…read morein Okemos, it was the first one for 1/2 of us. We chose the Parlor room. It is one room, you're locked in, and you get the 'exit early' code to leave if something horrible happens. So you're not truly stuck in the room, so people with claustrophobia can still enjoy this activity! There are a series of puzzles you have to solve, and a lot of locks you have to unlock. Some require keys, some require codes. There are clues hidden all around the room, but if your team is really stuck, you're handed hints (paper 'telegrams' pushed through a mail slot) to help you look in the right area and solve the puzzles. If you're still not getting it, the hints get more and more detailed. They want you to solve the room, after all! We broke free in 49 minutes - which was a great time! We had a full 11 minutes left to go. Other Escape the Room activities I've been to have been multiple rooms - so as you progress through the story, you open doors to other areas. In order to fit more rooms into this office building, it seems like they opted to keep each room self contained in one room. There were still a ton of puzzles to solve, but I like the feeling of progression as I open doors and get further into the activity. The location of this game is in an office building. It seems like a converted dentist/doctor, which is just like the previous activities I've gone to. This is a great way to spend an hour with friends. I was in town for only a couple days, so we reached out via Facebook to see if we could book the room on their 'closed' day, and they obliged! Then we found out there were two other groups who did the same thing. Great customer service! I highly recommend checking this spot out. I will be back next time I'm in town! (I also broke an entire tray of glass bottles in my excitement during the game, and the woman who ran the room was understanding and didn't get mad at me. She even sent a 'hint' note asking if everything was ok and making sure I didn't get hurt. Other than being completely mortified, I was uninjured.)

We had a booked room for 7:30(we had the parlor). When we arrived we were a bit concerned. The…read morelocation is kind of hidden and walking through the hall ways with hardly anyone around definitely remind of us of a situation from a horror film. Once we arrived we were greeted by Regina. She informed us they were having technical issues but no matter what she'd make it work for us. She was incredibly nice and friendly. Due to the technical issues we weren't able to play like how normally is so she offered us a discount (which was very appreciated). This was a majority of our groups first escape room and we were very pleased and had a great time. We've made plans to go back and do the The Lab. I would highly recommend anyone to try out Escape 20/20. Despite it not being all fancy like some escape rooms are this one was definitely fun and challenging. I'd give it 10 stars if I could.

This place is so fun! We went in on a dreary rainy day and had a blast in the hardest escape room…read more We were a group of 4 with one unexperienced person and the difficulty was well tuned. The room theme, dreams, was very original and super cute. I have been to a fair number of escape rooms and hadn't experienced one like this before. Our game master was super cool and nice too! 10/10

From the owner: Escapes Unlocked is a family friendly escape room center great for special occasions, everyday fun,…read moreor team building!

Foodie Alert!!! This isn't just any bowling alley, laser tag, arcade, escape room ...the food's…read moretruly a hidden gem here. Really is. Was a real treat for me. Love the Cuban tribute sandwich to Florida's oldest restaurant with very carefully curated ingredients and love in execution going so far as to have even the correct bread come from a bakery in Tampa! Jyes, they go that far. Was a sight for sore eyes for this Florida boy. Saw they do other things too, like filet sliders; who does that? I want some!!! Awesome.

The pizza was disappointing and disgusting the arcade games were okay and the bolling was riggedread more

Omg this is the best place ever that i been to staff are very nice and friendly game master was…read moregreat with explaining the rules i played almost all the escape games they have and i will definitely go back to play a newer ones.

This place is super cool out game master Winter was very helpful and funny and Rose congratulated…read moreus when we beat the puzzle. Great family game but it'd be super fun with friends too. We did the camper room and the story was very funny. Highly recommend!

NO SPOILERS! Room: The Terminal…read moreGame master: Allison Time remaining: 2:45 Number of players: 4 Difficulty 3/5 Clues used: 2 Review: Wow. A difficult start for us, would have helped if we looked a little closer at a couple things. One clue we didn't even see right away even after she told us where to look. The black light is a fun aspect that definitely requires teamwork! Lots of interesting puzzles, such as number locks, keys, codes. We got stuck several times. One step we got stuck on, probably from us pressing buttons too fast or something, so Allison had to play the audio over the speaker. There was one other object we had some issues with because we didn't rotate it enough before setting the correct locations for the item. She actually had to pause the time and come check it out to see why we weren't getting the next step unlocked. We had just enough time to stop the train! Overall, great room, great use of group work at times. We found it helpful to have a cell phone note app open to make a list of items at times, otherwise you're definitely yelling from room to room for multiple steps. Allison was definitely helpful making sure we got through successfully when we got too stumped on what to do. We all had a great time.

Terrible experience at Brighton Escape Room. Our host was rude from the start, likely because we…read morewere 10 minutes late but my group are perpetually tardy for just about everything and never before has this personally offended an escape room host. If you exceed the grace period they will start your game timer. That's fair but not even the case in this situation. Instead our host decided that she would assert her authority as an escape room nazi. Less than one minute in we were scolded for not paying attention to the video. It is apparently against their rules to look around the room and god forbid, don't touch anything before that video ends! That wasn't my experience the last 3 times at this location, but okay we just laughed it off. Later my daughter was yelled at for picking up candles. "Don't touch the candles, they are not part of the game!" Oh, no, someone vaped. Another scolding. This is going to be a long 45 minutes. When we asked for the first clue the response was, "You are not there yet." We had to ask again for some sort of guidance, please. Pretty please? I did not pay $170 to be yelled at and beg for clues. They ended the game with 1:30 left on the timer. We let ourselves out. When I asked the lady at the desk to please tell me the name of the host, I was immediately met with confrontation. "Is this about the vaping?" No, I respect that, this is about the host's poor attitude and complete lack of customer service. She still refused to give her name -actually said it's confidential but a good host introduces themselves to their guests, right? Now I'm told her rude behavior was justified because we started the game before watching the video when we were specifically told not to! I'm a bit taken aback by this response. Not only were my concerns completely dismissed but now I am being scolded again! By this time I've gone from annoyed to irritated. Long story short, the staff ruined what should have been a fun experience. The game was fun, challenging and well designed with interesting props but the Manager, Morgan and the host, Allison could benefit from basic customer service training. The lady who refused to give the name of the host was the manager and instead of acknowledging my concern, she accused us of wrong doing. It was bizarre. Don't waste your money here. There are plenty of other escape rooms, some with staff who actually enhance your experience and management that knows how to handle customer feedback professionally.