When they offered a basic pass it wasn't a bad deal. They took out the high jump area. They took…read moreout "The Apex". And they charge more. Gonna talk my kid out of this place in the future if I can. I was fine with overpriced snacks. But 25 bucks? Nah.

The park is not only very unfriendly, but also very shady! When you buy a membership, you would…read morethink you can just cancel it online but they don't inform you that you must physically be at the park to cancel it. The staff are always unfriendly and don't offer good service at all. The equipment in the park is also always damaged and sketchy. If you're in the area I would highly recommend to visit some other place as Urban Air is terrible. Don't let anything you see persuade you into visiting this park.

It was nice and really clean smelled really good compared to get air they let me go in the little…read morekid zone

NOT SAFE! It is…read moreoverall a fun place, and it will certainly entertain you and you'll get your cardio workout, they do not have safety at the top of the list. Upon arrival, you must e-sign a waiver (for yourself and/or minors). Then, they insist that younger participants must buy socks. The socks do have rubber grips on the bottoms which may be why, but adults are not required to do the same. There are lockers to put your stuff, but no way to lock them unless you brought your own lock. Who the heck brings a lock? So someone has to sit out to guard your stuff. There are 3 trampoline zones. One where you can run and bounce against the walls, get some air and overall have a blast. Second zone is designed for dodgeball but those trampolines are much more droopy and harder to maneuver on. Third zone looks like a foam pit, but it is NOT a foam pit. It's a bunch of foam blocks on top of trampolines. BE CAREFUL in this area, the foam blocks can conceal the steel beams for the trampolines underneath. You may think your headed for a foam space, but land on a support bar. There are support bars everywhere, of course, something has to hold up the trampolines, and they do pad them. Enough? Who knows? The final zone is a great freefall experience. The fall is fun as heck! Drop 20 feet into a giant poofy airbag (which is tricky to get out of). However, the ascent to get to the fall is NOT SAFE. To get up, you have to climb on some "rock wall" style grips (which since you're not allowed shoes are painful and difficult). But the worst part, is that as you try to make the climb, there is a steel rail which you should be able to pull up on to help the painful climb. But this rail is NOT attached to anything. When you go to grab it, and it completely slips, you can easily fall or otherwise hurt yourself. When I brought this to the attention of the staff I was told, "Yeah, we've told our manager a bunch of times, but they never do anything about it." WHAT? All it would take is about one welder an hour to get done. That's like $60. And you can't do this one little thing?! Overall it was fun, but the negatives will cause me to not return. The climb to the freefall, both the rail and the steps, concern me that management truly does not care. #NotSafe #OSHAviolation #ConsumerSafety #USCPSC

The facility was great with a nice variety of activities for all ages. I was especially impressed…read morewith the staff as they were super friendly and helpful. Someone was always cleaning also. Nice, clean establishment!

This place is trash…read more - the party area assigned to us had trash on the floor--straws, utensils, napkins from the party before us. The place looked unkempt like everything was set up in a rush. Extra plates and utensils from the previous party were just placed on the sides. - The biggest issue was the AC did not work! The place didnt provide fans or anything to keep the party area cool enough to be comfortable.. my guests and I were burning up in there esp with the heatwave. They could've called me early in the day and let me know their AC was broken so I could make arrangements like maybe bring fans from home or something. Elevate did not offer ANY solution to their problem and caused inconvenience. Mind you my party was later in the afternoon and Elevate could have called and warned me about the broken AC! - Very very poor customer service! Nothing was explained at all. No calls 2-3 days before the party to go over things. For $600 I expected to have the party area dedicated to my childs party, family and friends -- but they had told me when I arrived that I was going to be sharing the space! I was livid but had to suck it up cuz wtf else can I do?? The host assigned to my party was rude, chaotic and then blamed his behavior on how busy and hot the place was.. AND he had the audacity to ask for a tip after the party..... what in the actual hell.

I am extremely disappointed with my experience at Sky Zone. From the moment we arrived, the…read morecustomer service was poor. Several staff members were rude, dismissive, and came across as arrogant instead of being helpful or welcoming. It made what should have been a fun family outing very unpleasant. The biggest concern was the cleanliness of the facility. We found a bug in our food, which was completely unacceptable and very upsetting. We also noticed bugs crawling around the area, raising serious concerns about the overall sanitation and food safety standards. For the amount of money customers pay to visit, I expected a clean environment, friendly staff, and a much better overall experience. Instead, we left feeling disappointed and frustrated. I hope management takes these concerns seriously, addresses the cleanliness issues, and provides additional customer service training so future guests don't have the same experience.

The staff was friendly, the facility was clean, and the kids had an amazing time. There were plenty…read moreof activities to keep everyone entertained, and the atmosphere felt safe and fun.

My son wanted to spend his birthday jumping on trampolines, so we ended up celebrating here!…read more This location is very convenient for us. It's easy to get to and has plenty of parking, which made arriving stress free. We visited on a Saturday during Glow Night. The event started at 8:00 p.m. and ran until closing at 10:00 p.m. Two hours of jump time was about $30 per person, plus the cost of Sky Zone socks. If you already own a pair of Sky Zone socks, be sure to bring them because they'll honor them as long as they're the Sky Zone brand. For Glow Night, they sell glow shirts for $10, but I really appreciated that they also let you wear your own white shirt instead. I like having that option since some trampoline parks require you to purchase their glow shirt, I like to save where I can. One thing I noticed is that this location doesn't have as many attractions as some of the other trampoline parks we've visited. Unfortunately, a few of the attractions were also out of service during our visit, which was disappointing and definitely bummed my kids out, especially the wipe out because they love challenging each other on that. Even so, they still enjoyed playing basketball, competing in dodgeball, and tackling the Ninja Warrior course. Those attractions kept them entertained throughout the evening. They also have a concession stand if you want snacks or drinks, but we had eaten before we arrived, so we didn't try any of the food.

This is a not-so-busy trampoline park on the southside. It is fairly clean and sign-up/…read moreregistration is fast and easy, especially if you sign the waiver online first. Some of the landing pads seem a little flat so I think those should be replaced soon.

Great place for fun on Fridays! The workers were so fun!…read moreStaff was so kind and funny I'm definitely coming back! The lock ins are the most fun!

Awesome. Plenty of activities for the kids and the staff was very helpful during the cake and…read morepresent time

some. My little had a blast. They have a large parking lot that can handle more than enough…read morevehicles. They do have age and weight limits that they strictly adhere to and I know the ceiling is 250 pounds, because I was knocking on the door of it and had to jump on the scale. You have to be at least three to join in on the fun, so I left the youngest little at home. This place is huge, approximately 72,000 square feet, and there are not many indoor kids play places on the south side of Indy, so this is a welcomed addition. They have zip lines, rock climbing walls, trampoline dodgeball, trampoline basketball, trampolines, a battle pit with foam blocks, trampoline air bag, laser tag, and a ropes course. There are also concession stands and video games. I must admit, that looks like a place that teleworking parents bring their kids while they work. They had some people there that looked like they were in a home office. The entire staff here is very friendly and helpful. Top notch all the way. You can bring your own helmet for the zip line, ropes course and rock climbing, which I recommend, so you know it fits, or they have common use ones that you can borrow They have 2 concession stands, one upstairs, by where you get on the zip-line and one downstairs. The upstairs one is only open on busy days. The downstairs one has a small arcade area and is their primary concession bar. They have candy, soft drinks, hot dogs, burger, fries, pretzels and other typical quick food. They are slightly higher priced than normal. I guess in line with movie theater prices. And they do not allow outside food or drinks. They have 4 zip lines that are all the same, but the number of lines open depends on how packed the place is. They were only running one line while I was there. There are some couches overlooking the zip line and some tables and chairs in the area of the upstairs concession stand that are some prime real estate. That is where some parents set up their hoe offices and also serves as a place to hold people's coats, shoes and other belongings. I did not see one free, while I was there. FYI: The ropes course has a higher height requirement than most of the attractions there. You should check it before you wait in line to make sure that your little is good to go. The rock climbing wall has two sections. One has a lot of attachments for little kids to grab and stand on. The other has much less attachments and is way more challenging. They have a toddler area, with a large bounce house and little toys. It is fenced off from the other areas. It is only for kids 2 years old and under or who are under 35 pounds. This is the only area in the complex that those kids can play. They play host to birthday parties and have a huge indoor soccer field where they hosts soccer leagues, football games and ultimate frisbee. It is very nice, with spectator bleachers and all. It can be rented out. They run some good specials, like their Hero Days on Wednesday and Thursday where Police, teachers, firefighters, nurses and military (along with their immediate family) get a discounted rate for 2 hours of unlimited stuff. It is a really good deal. You may also find an occasional Groupon deal as well. I really do not understand all the bad reviews this place got. My experience was awesome. My little and I had so much fun. She rode the zip line like they were closing it down for the season. She was able to easier navigate the rock climbing wall, which boosted her confidence as well as her ego. There is tons to do here, but I think two hours is good to do what you want to do. This is definitely the place to bring the little ones, but not too little. I highly recommend checking this place out.

There really is something for everyone here. Even toddlers and crawlers have their own little…read moresection, and it's reserved just for the little kids, blocked off by a black mesh curtain, with height and weight cut offs and everything. It's like a little baby nightclub. But mainly, Zip City is for the big kids. There are two ziplines, several trampolines (even trampolines where you can joust, shoot hoops and play dodgeball), a laser tag area, a sky obstacle course and a rock climbing wall. There is also an indoor field, but we didn't play on it because there was a soccer game happening when we visited. We were here for a birthday party, and it seems like a great place to have a party. You get your own space with tables and a staff member to help, and then you set your hellions loose to burn off the sugar from the birthday cake. It's a really fun place for boys and girls who are adventurous and need an outlet for their energy. One of the things that I appreciate was that there was a staff member at each area, and several at the trampolines. They are always watching everything that's happening, and will remind you of the rules if they see you breaking them. I like my kids to have fun, but I like them to be safe more. In order to use the zipline, you need to weigh at least 35 pounds. Keep that in mind when planning a trip! Kids who weigh less than 35 pounds can play in the toddler section.

It's ok. Kids had fun, but it was very warm inside and smelled like feet. It's also much smaller…read morethan other trampoline or inflatable/bounce places we've been to. Make sure you use the online deals they have on their website rather than paying full price at the front desk.

Me and some buddies age of 12-13 Were playing in the play…read moreplace that had no sign of age limits and got kicked out of building my worker for just sitting in the play place. Never go to get air Lafayette Indiana it sucks. !!!!!

This was my first time here and I really expected better.. I've taken the kids to The Center in…read moreDanville before and enjoyed it so much more. The girl at the front checked the kids in and was very friendly. I found the prices to be higher than expected and paid a little over $37 for two kids to play... Upon entering the play area, There is a sweaty gym smell in the air and the floors were filthy! Two areas of play. One is for toddlers, though I saw bigger kids in that area so I'm guessing it's not enforced well. Then a second area for older kids with trampolines. I don't think I'll be returning for the price that was paid...

Have grippy socks from another establishment that is the same thing? Too bad they'll still need you…read moreto buy their socks for literally no reason other than more money. Just skip this place and head up to smilies in Castleton. This place is like the k-mart of indoor playgrounds anyways. Equipment is broken, and apparently their playgrounds quality is so questionable they don't want adults in anything higher than the first floor, something rarely seen at proper establishments.