As a college student in a large group, it was lots of fun…read more This particular place had a stank that when you first walked in, hit you like a ton of bricks but you quickly become acclimated to it. There's dodgeball, volleyball, obstacle courses, and the equivalent of a foam pit that is a bit more sanitary. They are well equipped for large groups, we had 40 people in our party! There are people of all ages, so you have to be careful and not bulldoze kiddos!

Be wise because a lack of safety is a definite concern for small children under 8-10 years old…read more There are no safe spaces for them to play. Due to the nature of the activity, safety signs are posted everywhere informing participants of certain behavior that is prohibited, but no one is milling around monitoring what is happening. When I pointed out to a gentleman who emerged from an office and identified himself as a partial owner and son-in-law to the principal owners of the business, that a 13 year old child was disregarding the safety signs and was creating potential accidents with smaller children playing in close proximity, his response was that they "do not enforce the rules". He stated they allow the rules to be broken without consequence. My concerns were a non-issue. So be it, but BEWARE!!! This is NOT a safe environment for preschoolers and early elementary age children. I fear there is disaster waiting to happen. Otherwise, Urban Air appears to be a super fun place for older kids. The facility was in good order and the staff, management and owner were very nice. You will receive good value for the admittance fee.

It was nice and really clean smelled really good compared to get air they let me go in the little…read morekid zone

NOT SAFE! It is…read moreoverall a fun place, and it will certainly entertain you and you'll get your cardio workout, they do not have safety at the top of the list. Upon arrival, you must e-sign a waiver (for yourself and/or minors). Then, they insist that younger participants must buy socks. The socks do have rubber grips on the bottoms which may be why, but adults are not required to do the same. There are lockers to put your stuff, but no way to lock them unless you brought your own lock. Who the heck brings a lock? So someone has to sit out to guard your stuff. There are 3 trampoline zones. One where you can run and bounce against the walls, get some air and overall have a blast. Second zone is designed for dodgeball but those trampolines are much more droopy and harder to maneuver on. Third zone looks like a foam pit, but it is NOT a foam pit. It's a bunch of foam blocks on top of trampolines. BE CAREFUL in this area, the foam blocks can conceal the steel beams for the trampolines underneath. You may think your headed for a foam space, but land on a support bar. There are support bars everywhere, of course, something has to hold up the trampolines, and they do pad them. Enough? Who knows? The final zone is a great freefall experience. The fall is fun as heck! Drop 20 feet into a giant poofy airbag (which is tricky to get out of). However, the ascent to get to the fall is NOT SAFE. To get up, you have to climb on some "rock wall" style grips (which since you're not allowed shoes are painful and difficult). But the worst part, is that as you try to make the climb, there is a steel rail which you should be able to pull up on to help the painful climb. But this rail is NOT attached to anything. When you go to grab it, and it completely slips, you can easily fall or otherwise hurt yourself. When I brought this to the attention of the staff I was told, "Yeah, we've told our manager a bunch of times, but they never do anything about it." WHAT? All it would take is about one welder an hour to get done. That's like $60. And you can't do this one little thing?! Overall it was fun, but the negatives will cause me to not return. The climb to the freefall, both the rail and the steps, concern me that management truly does not care. #NotSafe #OSHAviolation #ConsumerSafety #USCPSC

The facility was great with a nice variety of activities for all ages. I was especially impressed…read morewith the staff as they were super friendly and helpful. Someone was always cleaning also. Nice, clean establishment!

This place is trash…read more - the party area assigned to us had trash on the floor--straws, utensils, napkins from the party before us. The place looked unkempt like everything was set up in a rush. Extra plates and utensils from the previous party were just placed on the sides. - The biggest issue was the AC did not work! The place didnt provide fans or anything to keep the party area cool enough to be comfortable.. my guests and I were burning up in there esp with the heatwave. They could've called me early in the day and let me know their AC was broken so I could make arrangements like maybe bring fans from home or something. Elevate did not offer ANY solution to their problem and caused inconvenience. Mind you my party was later in the afternoon and Elevate could have called and warned me about the broken AC! - Very very poor customer service! Nothing was explained at all. No calls 2-3 days before the party to go over things. For $600 I expected to have the party area dedicated to my childs party, family and friends -- but they had told me when I arrived that I was going to be sharing the space! I was livid but had to suck it up cuz wtf else can I do?? The host assigned to my party was rude, chaotic and then blamed his behavior on how busy and hot the place was.. AND he had the audacity to ask for a tip after the party..... what in the actual hell.

I am extremely disappointed with my experience at Sky Zone. From the moment we arrived, the…read morecustomer service was poor. Several staff members were rude, dismissive, and came across as arrogant instead of being helpful or welcoming. It made what should have been a fun family outing very unpleasant. The biggest concern was the cleanliness of the facility. We found a bug in our food, which was completely unacceptable and very upsetting. We also noticed bugs crawling around the area, raising serious concerns about the overall sanitation and food safety standards. For the amount of money customers pay to visit, I expected a clean environment, friendly staff, and a much better overall experience. Instead, we left feeling disappointed and frustrated. I hope management takes these concerns seriously, addresses the cleanliness issues, and provides additional customer service training so future guests don't have the same experience.

The staff was friendly, the facility was clean, and the kids had an amazing time. There were plenty…read moreof activities to keep everyone entertained, and the atmosphere felt safe and fun.

My son wanted to spend his birthday jumping on trampolines, so we ended up celebrating here!…read more This location is very convenient for us. It's easy to get to and has plenty of parking, which made arriving stress free. We visited on a Saturday during Glow Night. The event started at 8:00 p.m. and ran until closing at 10:00 p.m. Two hours of jump time was about $30 per person, plus the cost of Sky Zone socks. If you already own a pair of Sky Zone socks, be sure to bring them because they'll honor them as long as they're the Sky Zone brand. For Glow Night, they sell glow shirts for $10, but I really appreciated that they also let you wear your own white shirt instead. I like having that option since some trampoline parks require you to purchase their glow shirt, I like to save where I can. One thing I noticed is that this location doesn't have as many attractions as some of the other trampoline parks we've visited. Unfortunately, a few of the attractions were also out of service during our visit, which was disappointing and definitely bummed my kids out, especially the wipe out because they love challenging each other on that. Even so, they still enjoyed playing basketball, competing in dodgeball, and tackling the Ninja Warrior course. Those attractions kept them entertained throughout the evening. They also have a concession stand if you want snacks or drinks, but we had eaten before we arrived, so we didn't try any of the food.

Always come to bring my son since he has a membership. Check in is always easy and love the prices…read morewith the food. They are reasonable with out you feeling like you just spent an arm and a leg. There's plenty of room to bounce and jump around. The staff is friendly and very helpful.

Great place for fun on Fridays! The workers were so fun!…read moreStaff was so kind and funny I'm definitely coming back! The lock ins are the most fun!

Awesome. Plenty of activities for the kids and the staff was very helpful during the cake and…read morepresent time

some. My little had a blast. They have a large parking lot that can handle more than enough…read morevehicles. They do have age and weight limits that they strictly adhere to and I know the ceiling is 250 pounds, because I was knocking on the door of it and had to jump on the scale. You have to be at least three to join in on the fun, so I left the youngest little at home. This place is huge, approximately 72,000 square feet, and there are not many indoor kids play places on the south side of Indy, so this is a welcomed addition. They have zip lines, rock climbing walls, trampoline dodgeball, trampoline basketball, trampolines, a battle pit with foam blocks, trampoline air bag, laser tag, and a ropes course. There are also concession stands and video games. I must admit, that looks like a place that teleworking parents bring their kids while they work. They had some people there that looked like they were in a home office. The entire staff here is very friendly and helpful. Top notch all the way. You can bring your own helmet for the zip line, ropes course and rock climbing, which I recommend, so you know it fits, or they have common use ones that you can borrow They have 2 concession stands, one upstairs, by where you get on the zip-line and one downstairs. The upstairs one is only open on busy days. The downstairs one has a small arcade area and is their primary concession bar. They have candy, soft drinks, hot dogs, burger, fries, pretzels and other typical quick food. They are slightly higher priced than normal. I guess in line with movie theater prices. And they do not allow outside food or drinks. They have 4 zip lines that are all the same, but the number of lines open depends on how packed the place is. They were only running one line while I was there. There are some couches overlooking the zip line and some tables and chairs in the area of the upstairs concession stand that are some prime real estate. That is where some parents set up their hoe offices and also serves as a place to hold people's coats, shoes and other belongings. I did not see one free, while I was there. FYI: The ropes course has a higher height requirement than most of the attractions there. You should check it before you wait in line to make sure that your little is good to go. The rock climbing wall has two sections. One has a lot of attachments for little kids to grab and stand on. The other has much less attachments and is way more challenging. They have a toddler area, with a large bounce house and little toys. It is fenced off from the other areas. It is only for kids 2 years old and under or who are under 35 pounds. This is the only area in the complex that those kids can play. They play host to birthday parties and have a huge indoor soccer field where they hosts soccer leagues, football games and ultimate frisbee. It is very nice, with spectator bleachers and all. It can be rented out. They run some good specials, like their Hero Days on Wednesday and Thursday where Police, teachers, firefighters, nurses and military (along with their immediate family) get a discounted rate for 2 hours of unlimited stuff. It is a really good deal. You may also find an occasional Groupon deal as well. I really do not understand all the bad reviews this place got. My experience was awesome. My little and I had so much fun. She rode the zip line like they were closing it down for the season. She was able to easier navigate the rock climbing wall, which boosted her confidence as well as her ego. There is tons to do here, but I think two hours is good to do what you want to do. This is definitely the place to bring the little ones, but not too little. I highly recommend checking this place out.

There really is something for everyone here. Even toddlers and crawlers have their own little…read moresection, and it's reserved just for the little kids, blocked off by a black mesh curtain, with height and weight cut offs and everything. It's like a little baby nightclub. But mainly, Zip City is for the big kids. There are two ziplines, several trampolines (even trampolines where you can joust, shoot hoops and play dodgeball), a laser tag area, a sky obstacle course and a rock climbing wall. There is also an indoor field, but we didn't play on it because there was a soccer game happening when we visited. We were here for a birthday party, and it seems like a great place to have a party. You get your own space with tables and a staff member to help, and then you set your hellions loose to burn off the sugar from the birthday cake. It's a really fun place for boys and girls who are adventurous and need an outlet for their energy. One of the things that I appreciate was that there was a staff member at each area, and several at the trampolines. They are always watching everything that's happening, and will remind you of the rules if they see you breaking them. I like my kids to have fun, but I like them to be safe more. In order to use the zipline, you need to weigh at least 35 pounds. Keep that in mind when planning a trip! Kids who weigh less than 35 pounds can play in the toddler section.

Very fun for my toddler! Lots for a 2 year old to do. Wish the foam block area was a bit more…read moreupdated as there was a lot of wear and tear on the blocks making it feel a bit dirty. They also turned off lights for a neon black light party, which is fine, but I wish there was notice because my 2 year old was in the climbing area and got very scared and I had to retrieve her in the dark.

It's ok. Kids had fun, but it was very warm inside and smelled like feet. It's also much smaller…read morethan other trampoline or inflatable/bounce places we've been to. Make sure you use the online deals they have on their website rather than paying full price at the front desk.

This was my first time here and I really expected better.. I've taken the kids to The Center in…read moreDanville before and enjoyed it so much more. The girl at the front checked the kids in and was very friendly. I found the prices to be higher than expected and paid a little over $37 for two kids to play... Upon entering the play area, There is a sweaty gym smell in the air and the floors were filthy! Two areas of play. One is for toddlers, though I saw bigger kids in that area so I'm guessing it's not enforced well. Then a second area for older kids with trampolines. I don't think I'll be returning for the price that was paid...

This venue is a nice option to take kids to play during bad/cold weather. They have a decent…read moreparking lot, but it can get packed and you may have to create a spot or park far away from the front door. They have free wifi and a very friendly staff, but I did not see them very much. Save yourself some time and complete your waiver at home, before you get to the venue. They have a sized moderate arcade and a play area. They are priced separately. I took my little there only for play area. You can purchase time on a card to play the arcade games. You win virtual tickets, that are stored on your card, that can be redeemed for prizes....Chuck E Cheese style. In order to play in the play area, you must purchase their non-slip socks. You only have to purchase them once as long as you bring them with you. You pay for 2-hour blocks of time, but they do not really harass people about their times. 2 hours was more than enough for me. The play area has seating along the wall and bar style seating along the play area rail. They had hand sanitizer positioned in a few spots on the bar. The play area has an area for smaller children that has a small ball pit, rocking horses and other equipment. Then to the left of that area is the area for the bigger kids. That area is a HUGE 4-level Jungle gym with some awesome slides, a trampoline, a pit filled with foam blocks, a ball pit with ball cannons. As I parent, I recommend bringing some headphone to listen to music, or a laptop/iPad to play games or do some work while your little(s) are playing. You may also want to bring a phone charger and/or make sure you have a full charge. Upstairs you will find a small snack bar with tables to eat at and a couple of areas sectioned off for birthday parties. It was not a very impressive party area, but would do if you really wanted to hold your party there. The snack bar has cookies, pretzels, candy, chips, water, soft drinks and pizza to name a few of the items. There is no outside food allowed here. The two hours flew by for my little. She had a great time and cannot wait to come back. I do like that accompanying parents do not have to pay to get in. Parents are not allowed to go past the first level of the jungle gym and are required to purchase socks if they do go in the play area. The venue may not be as flashy as other similar places like Smiley's or Skyzone but it is much more economical.