ugh...leaving here after seeing Cloverfield was shitty. Why? Because of the freakin roller coaster exit, you go around and around and around and around and around BARRRRRRRRRRRRRRRF I almost puked, seriously. But I should blame Cloverfield I suppose...aw, screw it, eff the parking garage too read more

Bottom Line: Avoid at all costs! It will be cheaper to just park on the street or in another lot. I lost $24 dollars at this parking structure. My parking validation ticket got stuck in the payment redemption machine. I explained that my ticket was stuck in the machine, but all the employee could do was tell me to wait for the machine to return it. After waiting for 30 minutes we got tired of waiting for their malfunctioning machine to "return" the ticket, assuming that we could just explain to the employee and pay the usual $5 price for parking. Nope, the employee was no help. We explained our situation, and all she could say was, "if you want to get out of here, you are going to pay the $24 lost ticket fee." Let's just say my friend and I were speechless!! I payed the "lost ticket fee" and just left. My bank will be getting a call from me tomorrow, and I will be refuting the charges. It's not my fault that their machine malfunctioned; and I refuse to let them steal from me. read more

This message is for Pike parking structure on 65 South Cedar. The most awful thing happened to me. I had a prepaid parking voucher and yes, I admit did not read the instruction to redeem the voucher prior to exit the parking structure. I called parking assistant and all they said to me, leave your car there and take your 2-year-old sleeping daughter with you and walked to the parking machine on level one to redeem. So, I left my car and turned on emergency signal since the machine was within eye sight from car. Guess what it was not the right machine they said I need to either go to level 3 or walk all the way to the front where the elevator was. I also went into the office to show my voucher and they still can't do anything. I wish I toke both ladies name that were there. I was furious given I left my car and my daughter still sleeping. So, I called 911 and they sent the long beach police department to help. The police came and babysat my sleeping daughter while I walked all the way over about 500 meters around the corner to use the machine for prepaid parking voucher to redeem. They will hear from a lawyer given they put me in an awkward position with a sleeping toddler in the car and not being helpful given there were two staff. I don't know what they are trying to proof but they saw my prepaid voucher which they can easily take care of in the office. The staff that worked there on July 7th at 430pm should be arrested for the position they put me in and believe I will not stop by just writing a yelp review. The company that employed the staff should be fully reviewed and have proper training on courtesy and professionalism. I am thankful to the Long Beach police for their help. read more

Nice parking structure, clean and well lit. My beloved city of Wrong Beatch is ripping folks off in this mug. Went to the movies at Cinemark. Parked for approx 5 1/2 hours with validation. Price $7.50. Good lord, always an irritating smack to the nuts after a fun night. I've found it very stupid of the shitty over the years to be over charging for parking, whether it's the local parking lots or metered spaces. It's a bit of a deterrent for us folks who don't want to pay the price of a dinner for parking. And then there's the metered spaces where you can only pay up to 2 hrs max. Booooo ! ! ! Downtown long beach used to be a dump back in the day(80's - 90's) - Long Beach Mall days, now everything has been redeveloped but the shitty continues to practice anti consumer friendly parking practices. Ya want people to come down, spend their money and enjoy themselves, stop ripping them off. Get with it Wrong Beatch ! read more

Let see, I've been parking here for awhile now and I have to say I like this structure for several reasons. 1. I like the roller coaster exit. 2. It links you to the 710 freeway. 3. It's conveniently located near the places I want to go to in the Pike. 4. The parking manager is good looking... read more

Ok, this is a PARKING GARAGE... in DOWNTOWN Long Beach... you people pissing and moaning about the price, you think that big piece of real estate this bad boy sits on is free??? The price for parking here on a weekend night is hell of a lot cheaper than other major entertainment area's in the LA area. Ok, that all aside... this garage is well kept and well lit. It's kinda set off from any of the entertainment areas. It is half a block from The Pike, and likewise to Rainbow Harbor where the Aquarium of the Pacific is located... But with very limited street and meter parking, this is your best bet. It has easier vehicle access and exiting than the parking garage at adjacent to the Aquarium. I have never had any issue with employees... of course been stuck behind morons who use this garage and cant drive nor park worth a horses ass... but how is that the garages fault (Linda, Maria)? read more

Now while there are many factors that may deter people from coming to the pike, the parking has got to be 1 or 2 on the list. It's outrageously expensive, the validation doesn't really offset the cost to come down and spend your money only to pay 6-14 more on parking, and honestly, if you're not the one guy holding up the line or driving SSSSSSSSLLLLLOOOOOOWWWWLY up the ramp, then you're behind THAT guy. Dude! There's 7 floors!!!!!!!! Keep driving! It only has 312342983 spots, there are more options than the FIRST FLOOOR!! So aside from all this...my 5 stars are for the employees of the structure. The guys and gals in the booths and the valet guys who sprint up and down shoreline drive fetching and distributing cars to their safe haven. Always super friendly and cool as hell, it's not their fault the prices are sky high and I've seen them take quite a bit of flack and abuse from asshole people who don't like the prices! Hey, I don't like the price of gas, but i don't yell at the chick behind the counter taking my money... get a clue and have some respect for these people! Remember, you're leaving YOUR car in THEIR hands...it's just like restaurant employees...don't fuck with them...they will retaliate and you probably won't find out about it till much later... read more

Arrived at 3:00 on Sunday afternoon. It took us 20 minutes to park! Not because it was hard to find spots, but because THE ENTIRE WORLD WAS TRYING TO PARK and there was a long, solid line of cars entering the structure. EVENTUALLY two employees showed up to try to direct traffic but they didn't do much good. My complaint isn't with price, but with layout. It would've taken less time to park up in the neighborhoods and walk than it would have to pay for parking here. Never again. read more

Worst parking EVER! I'm surprised at how bad it is considering that it's not very old and they must have known about the amount of people that populate the area. Note to the planners: if you want people to come down to Long Beach, make it convenient for their time, money, or effort. Because parking is so horrible, I feel no desire to ever come back for the shops or dining experiences nearby. You could pay about the same for valet and avoid the headaches. read more

I would give me no star if I could , the valet broke my window lever in my Mercedes and now they don't want to take responsibility, such a shame to know you all are shady... be careful using this valet service... read more

I live in East Long Beach, and when I'm tempted to drive over and enjoy the Pike, I recall all the negative experiences I've had with parking that everyone else mentions on this Yelp topic. It takes too much time.... to find a space, park, walk to destination (if elevators are working), be seated at restaurant (hopefully not too busy), be served (was my waitress texting her boyfriend?), window-shop, return to your car (Dude, where's my car?), and finally wait in the intentionally poor designed parking queue to get out of the structure. All of this equates to time which the facility will happily charge you for. No thanks, when I can patronize businesses on the East Side without any of the extortion. Finally, if the Pike association would adopt a sincere interest in attracting satisfied customers, they would look closely at what's keeping them away and remedy the situation. I have a suspicion they are well aware the cash-generating-cow is precisely where they want it, in spite of their belly-aching about lack of business. read more

Its there, its a parking garage, but if you have the option to walk, bike, or bus, do that instead. Staff is rude, the exit is poorly designed so you may end up waiting 20+ minutes to get out, which of course they charge you for. Clean, mostly. But frankly, I would rather park city-space garage and skip the attitude. read more

Great employees. Great managers. Well lit, well-designed garage that holds thousands of cars. If you're new to garage-parking, the rule is if you are being followed by other cars, DO NOT squeeze into an available space if it's too complicated. Just keep going up, having faith that you'll find a spot at least on the 7th floor. But the price.... that ruins everything. Long Beach is getting rich with the Pike partners. They need to spread some of that wealth and build a parking lot somewhere with a bus that takes us to the Pike area. read more

This parking structure was recommended as a pre-paid lot for the day of the Long Beach Marathon- it was a terrible mistake! It sounded so simple: pay ahead, ensure you have a spot the day of the race... HOWEVER, with street closures (and an untimely freeway closure), the distance from the 710 to this structure - less than 1 mile - took 1 hour 45 minutes. This whole setup was mayhem. It took people forever to get in the structure, the labyrinthine aisles were closed and signs haphazardly set up at random spots. After the incredibly frustrating trip from the freeway to the structure- it took far too long to find a space (we finally found one on the top level, 7). Since this parking structure is about half a mile away from the starting line, we still had to make our way over there. We began our race over an hour after the starting time! After the race, there was more fun to be had - the aforementioned signs thrown about the garage directed us in circles. We spent 20 minutes circling levels 7 through 4... We'd get to one area and hit a sign directing us back up to level 7. Poorly thought out, frustrating, just plain awful. If you're thinking of parking here for the Long Beach Marathon (or for anything where time is of the essence) DON'T! Trust me, go anywhere else!!! read more

I need to leave one star because I almost got ripped off from my parking here. Do not pay cash to get out of this place. What happens is for some reason their machine doesn't give out cash change. So if you don't call the number on yelp and say something you're assed out and they keep your cash. Pay with a card. read more

Yep, I'm writing a review for a parking garage, the experience was that nice! Parked here for the Long Beach Half Marathon expo and race day. First impression on a not-so-busy Saturday was that this was one confusing garage (lots of entrances and exits not open due to low volume and a road seems to run through it) that could use a serious face lift on the elevator, but close to the convention center and they validated when I picked up my parking pass for Sunday. Race day, however, was an out-of-town runners dream. I chose valet for an extra $5 and was able to drop my car off upon entering the garage (no worries about where to put my keys!). Not only did I get a claim ticket, but also a wristband in case I lost my ticket or it got sopping wet as paper in pockets when running tends to do. Such an easy process to get my car back. Just scan the wristband and wait a couple minutes. Learned during the wait that the wristband was in response to valets asking last year if there's anything that can be done about the wet (let's be honest, a bit disgusting) claim tickets. Talk about responsiveness! Brent was lovely to deal with both times. Highly recommend for any runners returning to Long Beach in the future when the valet option is available at this garage. Just don't follow the mainstream way to the garage or you may be stuck for a while on race morning! read more

Morning-mid afternoon are the worst .staff are very rude I have never had problems with the night shift

I would give the Valet Parking at the Rainbow harbor 0 stars if I could. These drivers are running like chickens without a head. My husband and I went out for dinner, and decided to use the valet parking instead of walking to the structure. After we paid for parking, we were asked to wait for them to bring our car. We noticed that people that paid after us got their cars prior to us. Our car was literally parked in front of the pay station, so I asked the cashier what the status of our was or if we could just grab they keys and we would get it ourselves, since we had been waiting for over half hour. She picked up my ticket and handed it to another employee. He searched for my keys in their key cabinet and a basket were they drop keys for the crazy drivers to grab them and get the cars, just to realize that my keys were missing. They called a supervisor and he asked me to give him a descriptiom of my keys. When the driver who had initially parked our car was asked about my keys he said it was just a single key. I, trying to keep my calm, told him it was a full set of house keys and our home alarm remote control attached to my car key. The supervisor apologized and said they had overflow cars on the structure and called to see if they had my keys there. After waiting for an hour and forty minutes he asked if they could give us a ride home, for us to pick up our spare keys and gave me a formto fill out to compensate my keys. With repetitive apologies they bargained to get us a cab to drive us home. Half way on our way home, the supervisor called my cell phone to inform me they had found my keys. My keys were found in another car. He once again apologized and handed us three free parking tickets, which we will obviously not be using since we will not be using the valet services again. So park here at your own risk of having them loose your keys. read more

Went to the Cinemark theater after a long time because the last time we visited it at this location, we had a bad experience with the overcharging of parking fee. To our displeasure, same thing happened again. We usually go to the Huntington Beach location and they don't charge ANYTHING for parking. Tonight we went Starbucks and a few stores before seeing out movie for a total of 4 hours and 17 minutes. The validation covers 3 and a half hours. But it's a scam when you get to go pay because it CHARGED $9, which is a bunch of ridiculousness! This does not encourage you to not only want to possibly see two movies in one night but forget about wanting to visit and shop before your movie. The pricing is a TOTAL SCAM!!! Different pricing based on which place you go??? REALLY? Not interested in going to this theater or shopping at the stores. The parking apparently wants to discourage you from spending time shopping, dining, and seeing a movie. No thanks! I'll stick to the H.B. Location!! read more

The Pike Parking Structure - Parking Near Me - Long Beach, California

Hell no! The first time I came here (4 mo this ago) it was packed, but found parking in 5 mins. This time I was in the stupid garage stuck in traffic for 20 mins. I just left and didn't even bother parking. This has got to be the most congested and worse garage. People are exiting and parking in the same line. Also, unless you park, there's no way to stop and go pay for your parking. The only place to pay is out in front. Poorly constructed. read more

Horrible. Validation system often doesn't work at various shops. They will often have to give you a "makeup" ticket which often doesn't work. There is no attendant on duty at gates. It's an automated facility. If you're ticket doesn't take there is no way to loop back into the parking structure. There is a help button but they just tell you to leave your car parked in the lane and block other cars. You then have to track down the office as they don't come to you. They wouldn't accept time stamped store receipt as proof for validation; unlike every other pay shopping center I've ever been too. Had to pay $14 when it was supposed to be free and then walk back to car again with people piled up behind. It's THEIR fault their validation system wasn't working, THEIR fault the "makeup" ticket wasn't valid and "I" had to pay for parking. Whats wrong with this picture. Signage was lacking on how to get to different areas. Whole sections were roped off as closed. Most all areas were one way. It was impossible to either get to were you needed to be or figure out how to get there. read more

Shopped and dined at the Auld Dubliner. Waitress took our ticket and gave us a validation ticket instead. Turns out you need both tickets. The parking attendants didn't care and told us to take it up with the restaurant. They wanted to charge us more than the daily maximum because we had our ticket taken away. Don't park here. read more

This review is specifically for the Pike Valet Parking at Rainbow Harbor. I arrived on a Friday night on 3/24/18, and there was an overwhelming amount of cars that were waiting for validation. Keep in mind that I arrived here on previous weekend nights and it was never as busy as it was that day. I waited for 10-15 minutes for a valet guy to show up and never came, and I gave up and I ditched the car (because I saw another guy do that) and let them take care of it. I complained to the manager about the slow service, and let me know that they were "short-staffed for this season" for such a very busy night. I saw a valet guy take my car 5 minutes after complaining to the manager, but he did not leave a ticket in the car proving that I left the car at 8:00 pm. That became an issue at the time of pickup. I told the female employee that I never got a ticket because they took too long to get to me. She immediately found my keys and told one of the valet guys to see if there was a ticket in there. There was no ticket because whoever parked my car assumed that I had already received a ticket. Then I was told that I was not supposed to do that, but there aren't any signs saying that I had to wait for a ticket. The female employee insisted that there was a sign, but the only sign I saw said "PLEASE PULL FORWARD." I waited for as long as I could to get to the front, but I had better things to do with my friends than to bicker around in my car wasting valuable time. I lost my temper, and I had to get the manager involved once again. For 2 hours of parking I should have paid $10, but because of their employees' ineptness plus the lack of staff and signage, I had to pay the VIP rate, which was $20 to avoid paying the max rate. This could've all been solved if there was at least one person handing out parking tickets at arrival knowing that a valet driver was going to be a long wait or had the staff that was needed to deal with the overwhelming amount of cars. I will be taking this issue to management at the Pike very soon to see if they can hire more staff and have better signage. Until that is fixed, I am not going to park in the valet lot anytime soon. Take this review as a warning for those who decide to park at Rainbow Harbor. If the valet lot is extremely crowded, I recommend parking at the structure or over by Tequila Jacks. read more

Not bad but be sure to get validated. I'm thinking public transportation is the way to go to save a quick 8 bucks read more

In a city where parking can be challenging - this is a decent option. Of course, we parked during the day & in the middle of the week. You can bet it fells quickly on a weekend and evening. read more

The pike parking structure machine took my ticket . I had to go to the gate without the ticket and I was charged $24 when it should have been just $9. I tore up my Aquarium of the Pacific membership card and they will never get my money again. I also blame the Aquarium of the Pacific. They should have straighten these people out a long time ago. read more

Never come back to this outlet mall again if we have to park in this structure! If there was a negative button, that's the rating I would give it! Went to a movie and before exiting we were told to validate our ticket which supposedly covered us for 3 1/2 hours. After watching the movie, decided to go shopping. Stayed for a little less than five hours knowing we went over the time validated. Thought we could pay for the additional 1 1/2 hours. Since the structure is fully automated, when we did try to pay with our credit card, we were charged $9 which was for the entire time we were there. Thinking we didn't validate our ticket correctly, we walked all the way back to revalidate our ticket. Validation machine said it was already validated. Talked to someone at the theater and she said it cost $9 for the overage. Walked back to the meter, now we were there for five hours and one minute. The parking rate was now $12.00, which was like having no validation! What a ripoff! Never recommending The Pike Outlet if the parking management remains the same! read more

Had a monthly parking pass for over a year. I never had any issues with anyone messing with my car. It may start out to be a little confusing getting in or out but it's not rocket science. You figure it out real quick if you pay attention. Only thing is they probably should have a little more security. read more

The parking machine said $9 but I just discovered my card was actually charged $12. Not worth disputing, just complaining here since that's easier. read more

I've never been treated so rudely! I valet my car to avoid having to walk in the dark when I come out of a restaurant...not because I'm afraid of the dark but because I don't want to deal with the night "elements" in Long Beach. So when I come out of said restaurant and find Valet has vanished--- no sign pointing where to go, no attendant, nothing. Finally figure out that they are far away in the parking lot and I ask what kind of idiotic crap this is and get cussed out by the Valet Supervisor... Class Act Ameripark! I cannot believe that they came at me like street thugs. Really? Really. read more

My car got rear-ended by a drunk driver here once...but luckily there was no damage. I think its overpriced, and hate that its the only option for the pike. read more

Wish I could give negative stars. Constant crime, car has gotten broken into twice in this lot (no cameras and usually only one security person on duty), and rude staff in the office (aside from the security guard who took the report of the break in). It is very unfortunate that there are no other options for places to park your cars in this area for extended periods of time. DDR needs to do something about this issue because people deserve to have their property protected and not feel unsafe walking to their cars at night. read more

Worst customer service experience ever. The parking structure ticket booths are broken. It wouldn't take my ticket then tried to charge me $6, despite having validation and attempting to leave before my time is up. The parking office is useless. Instead of having an iota of customer service they proceeded to argue with me about how I was wrong (I wasn't, the machine is broken!). There were three other people who had the same issue as I did. The "manager" refused to give me a phone number to escalate until I called the police. Adding insult to injury the number eventually given to me went back into their office where they refused to help me or entertain the fact that if three other people were having an issue it could be the machines. "The manager" told the police I was over by just a few seconds and had to pay $6. Those few seconds were the time spent when the ticket machine didn't take my ticket! Then they gave the police a phone number and "managers" name to call. The phone number is disconnected. I called it three times, once in front of the police who confirmed I was dialing correctly When I finally left, with the intent to contact AmeriPark about my experience and request my rightful refund, the fee increased to $9!!!!!!!! All because the parking machine wouldn't take my ticket. read more

We parked here for the Long Beach marathon, big mistake! Their directions on how to get there, with road closures seems simple and helpful. Not! Everyone who's parking there is going the same way. It took us 1 3/4 hours to park! The roads leading to the structure were like parking lots, .4 miles, .5 miles and 500 feet isn't far, it was miserable. We were an hour late for our start time and we weren't the only ones. My suggestion, find a parking lot/structure with better access. Won't ever park there again. read more

Lost my validated parking ticket and had to pay $24 for 3 hours. Then I couldn't find my effing car and had to ask an attendent to help me. My 3 stars are for the attendent who didnt make me feel stupid for not being able to find my car. read more

I totally agree: the "roller coaster esq exit is seriously like an unmerry car-go-round... and round... and round some more. I tell you what: I would not want to be the DD driving out on that piece after partying down town with friends. No way! I don't want to take the risk of someone puking in my car because of that poorly designed exit ramp. Just use the street parking... read more

The mall was good, nice theatre with great seating. But their parking structure is a scam. We went there at 2:07pm, shopping around and came out of the movie at 4:05pm. The theatre said they validate three hours, but when we got to the parking lot, it asked us to pay the whole 4 hours because they said we past 3 and half hours break point. What is that even mean? So the validation means nothing at this point I guess? Try to talk sense out of their parking structure manager and she was mean as hell. Well guess what the Pike outlet parking, I will never come back again to you and i will reduce my time to visit the Pike outlet as well because the poor parking structure service. Now you have it. People be aware, Scam! Scam! read more

This is a parking which is designed like a mouse trap. Validate validate validate. Without validation you are royally screwed. The parking rate is exorbitant. There are very few options to park nearby. So they milk you till the last drop. Do not lose that parking ticket otherwise you will have to pay maximum $. You are living under perennial stress once you park here hence do yourself a favor and seek entertainment elsewhere. Long beach town center is a better option. Three stars are for location which is close to all the shops and bars. read more

I never leave reviews but this was soooooo bad, I had to share. We planned to head out today to Bubba Gumps. What we failed to realize was that it was the Grand Prix races this weekend and just getting around the area was difficult with everything being blocked. The closest parking structure available to the public was the Pike Parking structure. The flat rate fee was $15. We proceeded to park, with 2 small children in strollers in tow. Parked on the 2nd level, bridge to go across was on 3rd level. As we got to the bridge they said we had to go through security checkpoint on ground floor. We proceeded to ground level, went through security, then headed back up to 3rd floor to the bridge. Then, we were told we needed race tickets in order to head across to the restaurant. Tickets were $33 per person and would have to go back downstairs to purchase. This was a joke. We were just trying to have a family dinner with 2 hungry little ones... obviously we knew that leaving and finding another restaurant was our only option at this point. We then proceeded to exit the structure to find out that we owed $15 if we wanted to leave. Asked for a supervisor, the women on the speaker claimed she was one and said their was nothing she could do. We were only allowed a 15 minute grace period. Any intelligent human being would understand that everything we had to go through would not take 15 minutes when you have a stroller with 2 kids and had an elevator as your only option. The parking attendant was also rude and would not assist. Said we could either pay or stay at the exit gate with the car and not get out. We had a trian of vehicles honking behind us with no one to offer assistance. We were forced to pay the $15 as their only answer was that the restaurants website should have posted information regarding the special event and that we should have contacted the restaurant. Really?! It was not their fault and their was nothing they could do, yet before entering, we did ask their parking staff where was the parking for the restaurants, and this is where they clearly instructed us to go without sharing further info. All this took about 45 minutes, no dinner, and $15 to get nowhere!!!!!! read more

Pretty easy to use, especially when you're riding with someone who has a handicap placard and you can park right at the exit.