The groomer was very nice and scheduling was efficient. The only issue is that they cut the…read morewhiskers on my dog's face (both around the muzzle and under the chin). Whiskers should never be cut as they are a sensory organ for dogs, and cutting whiskers can cause discomfort and confusion for the dog (google it--not making this up). Would have expected an experienced groomer to know this and not cut them. Will not be going back.

Not sure what has happened to this business!! I have been calling them for over a year now and I…read morehave left several messages for an appointment for a simple bath appointment!! And not a single response!!! Completely unacceptable !!!

These folks are wonderful! Not only are they excellent groomers...they're good people who genuinely…read morecare and know about animals. I bring my 3 dogs there and these ladies remember their names, which brush works best on which dog, who get real nervous, etc. My dogs are real finicky about who they let handle them and they were comfortable the first time we went there. The prices are also really good. We're customers for life!

We recently returned to Leesburg and I had used the services at Puppies & Ponytails for our…read moreHimalayan before the move....they were awesome! They were affordable, did a great job on Sassy and never changed their price when you arrived to pick up your pet!! I see some did not make the Yelp list...no doubt the others have gone out of business. Mrs. Liao

This cute little pet store has all the bells and whistles including a very clean self serve dog…read morewash. Online appointments are easy and you pay ahead so you don't need to worry about it when you are holding a wet dog. Each wash station has aprons, towels, treats and shampoos. The water pressure is great. The aprons and tubs are clean. The store also has a huge variety of treats and pet foods. I love how the staff is very education on the products they carry.

I have been a happy customer for over two years. I have a dog that has special dietary needs. The…read morestaff has been very helpful with supplying the food I need. When necessary they have special ordered the food for my Lilly. They are always friendly and helpful. I also find their prices very competitive with other pet stores. I would definitely recommend this other pet owners.

We started using Park, Bark n' Scrub many months ago due to the unreliability of our previous…read moremobile groomer. We are thrilled with the change! Danielle is friendly and reliable and most of all - she does a great job. We always go with a short cut on our Maltese for ease of maintenance and Danielle's cuts are very consistent. Our dog always looks the same, which is a big positive in my book. Other groomers have delivered inconsistent looks when we simply wanted the same haircut. The convenience of the mobile service is hard to beat too. It's a little more expensive than service at a brick and mortar building, but it's worth it in my opinion. You won't regret going with this business for your furry friend's grooming needs. Highly recommended. ***In the post-grooming photo of my pup, he'd had a recent vet procedure that resulted in a stitch in his forehead and a partially shaved right leg. Danielle was careful and attentive***

Okay, obviously having the grooming van come to your door is incredibly convenient. What you might…read morenot realize, it minimizes a huge amount of stress! Most groomers do multiple dogs at once--and your dog sits in a cage in the meantime. Not great. Maria is working with just one dog --yours--from start to finish--so it's way less stress for your baby. I should also mention that Maria is the best, kindest, most competent dog groomer in the DMV. Full stop. If you have a small dog, don't even *think* about going anywhere else! Not only will your furbaby be gorgeously groomed, you will have the peace of mind of knowing he is being cared for by 1) someone who genuinely loves dogs, and 2) is also incredibly talented and experienced. I don't trust my little guy with anyone but Maria.

A shout out to Sabrina of Woofie's Leesburg. She did an awesome job on our Goldendoodle.. She…read morearrived on time and loaded the pup into the grooming van. After some time, she let me know the pup was ready and lo and behold .. the dog looked better than me! Great job!

Used to love this place but had a RED FLAG experience today…read more My parents have had issues with them because they continuously ask for Cali to have a bow. The last two times there hasn't been one - whatever. Annoying for the amount of money they pay. Especially, because Cali didn't have a bow for Christmas pictures when she was groomed at that time ... :( We've also wanted a consistent person come to the house because our dogs are extremely picky/anxious! However, that has also not been held up as we've continuously had different groomers. Today - after my parents paid and tipped the company they told my mom that my greyhound fell off the table and they put hydrogen peroxide on it. Eli has an open wound that is bleeding, bruising, and he's limping. Not to mention they had an additional groomer today because they were training someone. There should have been at least one hand on Eli??? He's a greyhound rescue - they have been grooming him for a while they know his actions and behaviors. If there's two of you why was Eli able to fall of the table - was nobody watching? In a small van.... please. After Cindy called my mother - we were expecting an apology and would reconsider our frustration. BUT she tried to justify that he's hurt and said "Christina, put this where it should be" as if it should ever sit well. She said he's a nervous dog and has done this before. Why haven't I heard this before?! Because he's nervous it's his fault he's hurt?! Take your business elsewhere.

I originally reached out to Katie when I needed to find a new groomer for our extremely anxious…read morerescue Maltese. From Katie's photo, she appeared to be a calming person, which was what our dog needed. I texted her even though she was apparently not accepting new clients, and she responded immediately, and had an opening a few days later. Our frightened little girl did very well with Katie, who is now grooming our new Maltese. Katie is completely professional and courteous, extremely accommodating to our schedule, and understanding when emergencies happen. When I realized that our new dog's coat is thicker and coarser than our previous dog's, I asked her to change the cut; Katie responded in a positive manner and understood completely what I was asking for. I am very happy that I found her and that she made room in her busy practice for me and my dog! Thank you, Katie!

Katie did a great job! She was right on schedule and was efficient and quick. My dog's haircut…read morelooks great and he smells nice. Thank you!

We initially loved taking our doodles to get groomed here when Jina was the owner but they've…read morechanged ownership since then and we've decided to part ways with Pretty Paws. There have been several changes implemented due to new ownership: 1) They no longer have cage free grooming and they put our dogs into kennels while they wait for us to pick them back up 2) Prices have gone up about 2-3 times due to the rise of inflation which is understandable but wanted to share to other dog owners for awareness 3) They use an assembly line process for grooming which is faster so our large dogs are typically in and out within ~2 hours Although our doodles typically came out well groomed for the most part, they both began to dread coming in and felt more anxious than usual, which wasn't a good sign to us. Additionally, the new front desk staff (male) could work on his customer service etiquette as he has came off as condescending multiple times to both myself and my husband regarding the care of our dogs. Our other friends who also brought their dogs here have shared similar sentiments. This is not their fault, but the location can be challenging to get to during traffic hours (they close at 4PM Monday through Saturday) since it's right on 50 and a lot of cars are going out west.

I have been going here for over 6 years - I found the post I originally made about this place…read more WELL. 5 stars no longer applies. I moved away to NY for 6 months and when I came back I went straight to the same groomers my Pup had been to since he was a puppy. I called to make my usual appointment and was asked To resubmit veterinary information again in a rude manner. Then when I arrived I was greeted by a new face at the desk. A man who said he was hired to do everything the right way unlike "before". Yet when I Asked if they were under new Ownership the man said, "NO" Here are my following reasons for their 1 Star- 1. New ownership Yet the man at front desk outright told Me ownership did not change. WHY LIE About the switch? 2. Price- increased and they even charged me. Handling fee bc they said my Dog was unmanageable, yet, the previous owners LOVED HIM. 3.customer service- new guy upfront-He was unprofessional and unpleasant. I shouldn't have left my dog especially because I felt Something was off with this man's energy. But I summed it up to maybe he was having an Off" Day. He was just rude and unkind, unlike previous owners. He would go on and on about how he was there from out of state bc his mom was unwell so I also felt bad for him, but I was also on a tight schedule. I just found this to be extremely unprofessional. Get this- I tried something new with my pup for the first time and had his tail Colored ( safely of course bc this is practically my Son). The man comments- he's not a fan of Color but to each their own. That owners who dye their dogs should do their research on how bad it is for their pets... uh really? I just ignored his unwarranted opinion but was quite upset by it. 4. going to trust myself and my pups initial reaction when picking him up. He use to love Going to the groomers and now he's terrified. 5. I paid extra for teeth cleaning which I could tell was not done and they did not trim his dewclaws which was previously always cut. At pick up, even though I was trying to get out of there as much as my dog was, the man proceeded to lecture me about taking care of my dog at home, so that he is not so matted, and that is why they had to shave him all the way at this point, I was so traumatized I just wanted to get the heck out of there, so I just paid and left as unhappy as my pup was. Oh and before I could finish paying the man asked if I was going to tip bc it is customary... really!?! I'm in the service industry I'm well aware... Never going Back - sad about the changes!

Ive been going here for EIGHT years. Grooming has become inconsistent these days ever since…read moreownership has changed several years ago. When i first started coming here, the owner was great at cutting my poodles' hair. Ever since she left, the new groomers have been not so great. HOWEVER, despite the inconsistency, they are willing to accommodate and learn to cut my poodles' hair the way I like it. I have tried going to other places in NOVA, 6 different groomers to be exact. Everywhere else is worse and they don't know how to cut a standard poodle's hair. I even went to the other Ashburn Belmont Chase Woof Gang location and they gave my dog an ear infection (very untrained groomers there)! I started coming here when my poodles were puppies and because of the owner back then, my dogs dont fear going to the groomers. I have started coming back here now with my nine year old poodles and I think I will not look for other groomers anymore.

Groomer, Sophia, very detailed. All personnel extremely friendly. Love baked treats.read more

We have been using Splash N Tails since 2015 and have always had a great experience! They have…read moretaken great care of our dogs and am glad to continue to use their service. Our 1 year old puppy had her first professional grooming appt today and she looks and smells amazing!

Kenny is a miracle worker! Once again he groomed our kitties and it is pure purrrrrfection! Tha k…read moreyou all of the Staff at Splash N Tails for always being so professional and amazing! We have used this service for years and will trust no one else for our grooming needs