I recently moved back to the area from Texas with my 2-year-old puppy, Sophie. Since I work fully…read morein office, one of the first things I did was find a play place for her. She passed the temperament test with flying colors, so I signed up for a monthly membership and took her several days a week with no issues. Because things had gone so well, I signed her up for a week of boarding while I took a trip back to Texas to finish packing up our house. On my drive back, I called No Leash Needed, paid for her stay over the phone, and gave them an ETA for pickup so I could move quickly once I arrived -- it had already been a long day, and I still had to unload the moving truck and be up early for work. The girl who took my payment said Sophie's things would be waiting up front. When I got there, her things weren't out, and I was told she wasn't there. I explained that wasn't possible -- my family was still in Texas, and there was no one else who could have picked her up. Instead of checking, staff kept insisting she wasn't there. Eventually, someone went to look, and 15 minutes later came back out with her. I didn't think much of it at the time and went straight home since we had a busy night ahead. Once I was home and got a good look at her, I noticed several marks on the left side of her face -- chunks of fur missing and dried blood. I took pictures immediately and called No Leash Needed. The girl who answered said no one had seen anything or knew what caused it. When I said I had photos and needed to speak to a manager, she claimed both managers had already left, that she didn't know how to reach them, and that no one had their numbers. After going back and forth, she suddenly produced a number for the day manager, Savannah, and put me on hold to call her -- then hung up on me after several minutes. Since they were still open, I drove back to the facility for answers. Winter, who was working, only offered to reimburse me for that day's play and the previous night's stay. I told her I wanted the full stay reimbursed and asked again to speak with the manager she'd clearly just been on the phone with. When I still wasn't getting anywhere, I called the Rock Hill Police. No one at No Leash Needed was helpful that night. Even with police present, staff wouldn't provide manager contact info beyond names, and continued mopping floors and closing up while the officer and I stood there waiting. No one offered any real help. It was bizarre!! The next day, GM Whitney called and apologized, admitting staff had mishandled everything and lied about not being able to reach management. I told her the marks were devastating, but what upset me most was still not knowing what actually happened. She agreed and said she was disappointed in her team. I appreciated the call, but the trust was gone. Whitney was the only one who showed real concern -- everyone else seemed focused on covering themselves. She can't run the place alone, and still relies on that same staff. I hesitated to post this, but too many friends who've seen Sophie's face pushed me to warn others. Dogs are innocent, and it kills me I put her in this situation. If I had this much trouble getting answers after, I can only imagine how little help she got when it happened.

We brought our corgi in for puppy school and I couldn't say enough good things about no leash…read moreneeded on Manchester ! Amanda was amazing, she was patient, kind and worked with our schedule!! Thank you so much for training Fiona, I've seen such improvement! I will continue to bring both of my corgis there , they are really a great location!!!

Brittany's puppy socialization class is the best! I have two little Havapoos that started the…read moreclass super timid of both dogs and strangers. By the end, they were very comfortable with all of the no-longer-strangers and all but the biggest/most energetic pups. And for the shy ones, she has a calm little space for them to get comfortable. She helped us with reading the puppies body language and getting them used to new experiences. It was awesome. I've been telling everyone I know with new puppies about STL Obedience Training and wish they offered more classes for me and my fur babies! Oh, also, Brittany is so easy to work with and kind to both the doggies and their owners.

Great experience for my puppy! It was a great start to socializing my puppy and a solid base for…read morefuture training. I like that my little Pickles was able to socialize with puppies of similar size. The trainer is very good at answering any questions you have about your pup at home. Highly recommend this trainer!

Modern K9 has helped train 2 of our dogs that foster failed. A human selective dog and another dog…read moreaggressive dog. Plus they trained my husband how to be a better handler. When other training groups failed they helped...and both dogs have lifetime training support. They work with several area rescues helping difficult dogs get the help they need to be adoptable. Cannot endorse them enough.

PROUD to be part of the Modern K9 family! They are amazing! We love them and so does our boy Drax!read more

We have had various issues with some of our dogs ranging from basic training to fence aggression to…read morefull out "he wants to eat me!". These guys have helped us tackle each one completely to our satisfaction. We have tried various trainers and were so much more comfortable with Have Mercy. They have a deep, instinctive knowledge and caring for dogs that truly shines in their training. I would highly recommend them for any kind of training that you might need.

Allison was able to schedule to see us right away as our older dog was aggressive to the new puppy…read more This was over Christmas. Her special insight honed in on a special treat making the older dog jealous. We removed that problem and she guided us having them interact unrestrained. It went super well and within a day they were sharing the back yard for #2 simultaneously. She explained dog behavior and helped us to not overreact to appropriate dog manners. We're going to have her come back and help us with training of the older dog and the new puppy moving forward. We plan to do it right this time. Highly recommend.

I have used Brian twice and will definitely use him more in the future. My new job requires a lot…read moreof travel, so the idea that I can leave my little dog at home where she's comfortable (and not a kennel) and have Brian walk her throughout the day is a very comforting feeling; and he is very accommodating to requests and needs; he is responsive to messages when I'm out of town and want updates, and he's always been willing to send pics of her so I can see how she's doing. He has a great feel for dogs and makes my little girl feel very loved. Definitely worth the investment!

Brian has been walking our doggie Bruce for almost a year and he has been very dependable. He comes…read moretwice a week and will check in to see how Bruce is doing with training. We discussed with him walking Bruce for 30 minutes and Brian will walk him for a longer period of time many times. This gives Bruce more exercise while we are at work. Brian has also helped us in a pinch when we needed boarding. We highly recommend Happy Dog STL!

I contacted Megan in desperation over trouble with our puppy & his crazy behavior. I found her…read moredetailed website & thought she might help. I signed us up for the Foundation Training package after a lengthy conversation on what would be beneficial to our puppy's training. From the beginning, it was a struggle to coordinate our sessions and although there were good intentions, it wasn't a successful venture for us.

From the owner: Our goal is to maintain the highest level of scientifically proven dog training methods utilizing…read morepositive reinforcement. The final objective is to educate the family members and to train the dog to become a terrific family pet.

For several years I traveled extensively for work (weekly and 3-4 days). Until his death, my father…read morecared for my dog. When I needed to find a new care giver I was concerned since she had been at the humane society twice, so I wanted the best environment I could find for her. Williamsburg was one place recommended to me. When I visited, I felt very good about the facility and people. The facility was very clean, well organized and staffed. Everyone seemed genuinely interested in the animals under their care. My dog certainly seemed to enjoy her stays (and for a time she was there more than she was at home). She came to know the staff and was always happy to see them. The staff knew her and always treated her so nicely. She was always happy to arrive and just as happy when I came home. While I no longer travel as much, Williamsburg remains the place I trust to take care of my dog. She always seems happy to see the staff and I've been very happy with the service I have received.

I took my Great Pyrenees in for a summer trim, but the outcome was not what I requested…read more Instead of a trim, her coat was shaved very short. The cut is uneven, particularly around her face, which appears choppy and not well blended. Her paws were also not cleaned up to the standard I expected. The areas of greatest concern are her armpit and belly, which were shaved extremely close. Her skin appeared irritated afterward, and there is a small area on her belly that looks consistent with a minor nick from the blade. I spoke with management to address these concerns and am currently requesting a refund based on the result and condition of the grooming. Overall, I am not satisfied with the service provided. If you have a long-haired or double-coated breed, I recommend clearly confirming grooming expectations in advance.

We call her the Dog Whisperer. As a first-time pet owning family, we adopted a 9 week old Yorkiepoo…read morenamed Winston who was as cute as can be, but boy did he have an attitude (and a very small bladder! ). We were at our wits end when our vet recommended Kim with Positive Paws. I kid you not, after her very first visit to our home to work with Winston (and us!) we saw remarkable improvement in our adorable puppy. She imparted such good knowledge to help us understand what we were doing incorrectly and what we needed to do to get our little Winston potty trained and behaviorally trained. In only 5 lessons, we learned so much as did Winston. I can't thank Kim enough for helping us. I would highly, highly recommend Kim--her positive reinforcement style of training and her special way with dogs is unmatched!

We have been taking our Maltipoo to Sebastian's for grooming for 10 years and have always been very…read morehappy. Our little girl loves to go see her groomer.

We needed a place to house our dog before our vacation, and we have had prior bad experiences with…read morePetSmart, so we found DogTopia online and realized it was 2 miles from our house. We just took our dog here for a "meet and greet" the other day. and everyone was so friendly and welcoming, especially the manager Kiersten. They introduced our dog to the other dogs and let him play for about 6 hours. We gave them our shot records, talked about his eating and behavioral habits, and we were all set :) I will update this after our dog has his nearly week-long boarding trip, but it seems like a great place with caring people so far!

I love bringing my dog Oliver there for daycare and boarding! The staff and services they provide…read moreis excellent!