Staying here for two nights on a fall package that includes breakfast. We ordered breakfast then watched as folks who came in after us got their orders. We flagged down a waitress (our waitress didn't come over even to fill our empty cups of coffee) and she went to check progress. Came back to inform us that our waitress forgot to enter our order. Said the manager would talk to us, but he never did.
Breakfast finally came after 50 minutes (while those that came after us were leaving). Toast burnt, bacon burned to a crisp.
Our waitress finally came over with our bill, said no charge. Really ? It was part of our package. That's the best they could do?
We left a 20% tip. Didn't want to make it worse for the waitress.
To put salt on the wound, as we were leaving the manager was talking to another table and compensating them for some other issue they had...again never saying anything to us.
This is supposed to be an upscale destination. Be cautious booking here.
BTW, room doesn't even have a closet! read more