Came here after we were promised a free one day pass from the chevron marathon expo which turned…read moreout to be a lie. The front desk rep was extremely unapologetic and rude and told us we should have gotten a written statement for the free day pass?! What?! I'm extremely disappointed at the lack of customer service. I was so excited to try this gym but for $29.99 for a day pass, I'll pass. After we were disappointed and left, the front desk rep didn't even care. Even an apology would have gone a long way but hey that might cost me another $29,99!

Well the rumors are all true. This place is ELITE! Big gym spaces, LOTS of amenities, the crowd is…read moremostly experienced lifters, so it can be intimidating for newbies, but if you've got the cash and you're serious about transforming yourself, this is the place to do it.

Too bad they don't follow up on emails. I went in for a visit . Jarvis was very nice . However I…read moredid email regarding my insurance and why this gym isn't on my Wells on Target through Blue Cross. No one has responded. I guess they don't want new members

The Sound of Music "Favorite Things" Ditty about LifeTime ‍…read more Q-tips and dirty towels in the steam room. Nail tips and hair in the shower and wash basins, too. If that doesn't turn your stomach, have a nice hairball on ur fresh towel. Welcome to Lifetime, we don't care at all!

There's a lot of hate for this gym, but for the price, you really can't go wrong! For their grand…read moreopening promotion, it's: $1 Signup fee $10 Per month $49 Yearly fee $170 per year basically. That's not bad for what you get compared to some of the other gyms. There are plenty of cardio equipment, a small area for free weights, basic showers (no soap or towels included). The place is open 24/7 too! The color scheme inside does get me though. Feels like I'm entering a kids theme park.

Needs more flat/adjustable benches and dumbbells, I couldn't get to anything I needed to do..read more

Member for 4+ years. -2 for the price increase($15) and…read morelocker room. The showers need renovations due to low water pressure and overall upkeep isn't kept. Only 1 hand-dryer works while there's no paper towels in the locker room to dry off, and half of all toilets are unavailable/out of service at times. Since price increased, I expect amenities to upgrade as well.

I can't wait until my 12 months membership is up. I joined for Group Fitness and this gym does not…read morehave a good GX program. They cater to dance classes which is not for everyone who wants a challenging workout. Also, most of the instructors either no show or show up late regularly. If class starts at 6 and you're unlocking the door at 6, you are LATE!!! It's disrespectful to members. If the GX manager had any interest in this gym, they would audit a class and (hopefully) notice how unsafe some of these classes are. Someone is going to get hurt. What a waste of money this membership was.

I signed up for a 7-day pass during my trip…read more Since it was my first time, I had to go through the whole spiel with the front desk staff. Unfortunately, I don't remember his name, but he was extremely friendly. He checked my strength, flexibility, etc. At the end, when he asked if I had any questions, I asked him to help me on the leg press and he did! He suggested other workouts I should do afterwards. I came during the day time, when it wasn't busy and in the afternoon when it was busy. Both times were pleasant. NO ONE slammed their weights!! Was there a lunk alarm?? Everyone seemed respectful of others around them, asking if they can jump in between sets. However, wiping down equipment seemed to be a foreign concept here. They have the standard equipment that would be at every gym. All the weights are on the first level and the dreaded cardio on the second level...although the stairmasters are on the first. They also have cycles throughout the gym, I was excited to hop on one for the first time in years. Can I just take a moment and point out the old and rusty machines?? This isn't my home gym, but still...why haven't they been replaced? I get that they aren't broken or in need of repair, but all that rust can't possibly be good. The bathroom/locker room areas were surprisingly clean. Would I return? Maybe...when I'm back in the area.

The facility operations manager Xavier is very disrespectful and unprofessional and racist. Also,…read morethe Aqua fit instructor Margie as well. They will shut off the jacuzzi without any notice or sign posted if the aqua class is going on. Margie likes to scream at people and act like she's a major shot caller, even though you are the one paying for the gym membership. Don't waste your time here!!

Recently had a bad experience I was few minutes late and the general manager didn't let me in told…read moreme to wait for couple of minutes because it's dark in the spin room. And then told me you can't go inside until the entire spin session is over. She wasn't rude but not friendly. What management needs to take in consideration is there is traffic in the morning. Customers pay money for these classes it's not free. There are plenty of other gym options in the area with better customer service

Our family LOVES Spenga! It's an excellent work out and great for our whole family! My Husband &…read moreSon like the strength training & the free weights are an added bonus. Both of my Daughters LOVE taking the classes. Especially when Danica is teaching. Danica is great at motivating and encouraging the class without coming off as too aggressive for the early morning sessions. The entire gym has a fun family vibe & the staff treat everyone like friends instead of clients. Shout out to the front desk workers for always being so cheerful & welcoming no matter what time of the day! These classes yield results & are great for beginners as well as professionals!

Im liking my experience here to far, and the equipment is vast and give you the option to hit all…read moremuscle groups or cardio you would like and the gym is clean!

--- **One Star**…read more The gym itself is **clean, convenient, and reasonably priced**--that's the only positive. I am a **special operator in the military** and had my orders changed, which required me to relocate. I went **in person**, spoke directly with the **manager**, and followed **exactly** the steps they instructed to properly cancel my membership in a professional manner. I also **paid two additional months in full** to exit the contract, as required. Despite doing everything by the book, I am **still receiving letters claiming I owe money**. Their **billing practices are deceptive and unacceptable**. Once they get access to your **checking account**, it becomes a nightmare. My advice: **do not give them your bank account information**--use a temporary or cancelable payment method if you value your sanity. Based on my experience, I would **not recommend this gym**, solely because of how they handle billing and cancellations. The pattern is clear when you read the other reviews. Clean gym. Convenient location. **Unbelievable billing deception.** Stay away. --- If you want: * A **shorter, punchier version** for Google * A **slightly toned-down legal-safe version** * Or a **copy tailored for BBB / Consumer Protection complaints** Just say the word.

Super friendly not crowded atmosphere with top instructors who really know how to set the tone for…read morehigh end exercises. As a health professional for over 20 years and former group exercise instructor, I can see how the Instructors motivate with a specific exercise strategy . They have helped a former patient of mine to get ready for Army officer training and it has made a big difference in his fitness being able to climb up large obstacles courses with heavy packs on and crawling under barbwire at Army base. Highly recommend if you want a smaller gym with huge experience and skilled instructors that offer personal instruction.

Houston I have finally found my place for fitness. This specialty gym offers small specific…read moretraining classes that are some of the best I have seen. From HIT classes to strength and conditioning, it has made a difference in my ability to ruck at Army training with #35 on for 13 miles without feeling I couldn't make it. The staff is highly trainied with former professional soccer players and others doing the classes. Their staff really understands what is needed to improve my flexibility and strength. Thank you to Natalie, Mark Jeremiah Lana and Julie for the extra time to make sure each class is personalized, professional and Specific to my needs.