We are so disappointed with EoS…read more. They are constantly taking money from the account for services not being rendered. We have spoken to the local management and reimbursement was promised but instead another payment was drafted. Email submissions have sent ABC the billing company for EoS. We must get this corrected..

I've been a member at EōS Aliana for about a year, but after moving, my friend and I wanted to…read morestart working out together and meet in the middle. Since I have the Willpower membership and can go to any location, I suggested the Sugar Land location. She decided to sign up there on her own, and that's when everything started to go wrong. After she signed up, she was offered a "free" personal training session, and we decided to do it together. During that session, we worked with a trainer named Joseph and made it very clear multiple times that we were on a budget and could not commit to anything long-term. He reassured us more than once that we would be able to cancel at any time. He even apologized later and tried to make up for the confusion by offering another "free" session, but by that point the situation had already gone too far. That reassurance is the only reason we agreed. As soon as we realized the cost wasn't manageable, we came back in person to cancel--multiple times. Each time, we were left waiting for long periods with little to no help, while staff stood around and watched. On top of that, no one ever answers the phone, which makes it nearly impossible to get assistance without physically coming in. The way we were treated during this process was honestly shocking. Instead of being helped, we were met with resistance and dismissiveness. The fitness manager, Mac, went as far as implying that we were "scamming" simply because we were trying to cancel--based on what we were clearly told when we signed up. That was extremely unprofessional and uncomfortable. At no point were we trying to take advantage of anything. We were just acting on the information that was given to us upfront. The lack of accountability and communication has made this situation way more stressful than it ever needed to be. I will say the general manager took the time to listen, which I appreciated, but there has been no follow-up since then. Honestly, the most disappointing part of all of this is that my friend was treated so poorly after I was the one who recommended this gym to her. What should have been a positive experience for both of us turned into something stressful and upsetting. After this experience, we will not be returning to this location at all. I will either continue going to EōS Rosenberg, switch to another gym like Amped Fitness, or possibly cancel my membership altogether. This was just a horrible experience overall. If you're considering signing up for personal training here, make sure everything is clearly explained in writing before agreeing to anything. Verbal promises do not seem to match how things are handled later.

Came here after we were promised a free one day pass from the chevron marathon expo which turned…read moreout to be a lie. The front desk rep was extremely unapologetic and rude and told us we should have gotten a written statement for the free day pass?! What?! I'm extremely disappointed at the lack of customer service. I was so excited to try this gym but for $29.99 for a day pass, I'll pass. After we were disappointed and left, the front desk rep didn't even care. Even an apology would have gone a long way but hey that might cost me another $29,99!

Well the rumors are all true. This place is ELITE! Big gym spaces, LOTS of amenities, the crowd is…read moremostly experienced lifters, so it can be intimidating for newbies, but if you've got the cash and you're serious about transforming yourself, this is the place to do it.

My friend raved so much about loving her cycling class that of course I tagged along. In order to…read moreaccompany someone as a guest you have to pre register online. Once there you scan your guest pass. The welcoming process wasn't that welcoming by the front staff workers. They barely made eye contact or anything. Location for the class was odd being off in the corner from a gym full of kids in a summer camp. Yet once we entered into the cycling studio Dan definitely did bring a more bright and uplifting aura. The music was vibrant and the exercise was nice and challenging. The spin class is every Tuesday at 6:30pm and guest can come every 60 days I think but you can't reserve a spot in the class. You'd have to wait until a spot opens. So that can be a bit nerve wrecking if many come that day. So shoutout to Dan for making the experience amazing!

I'm extremely disappointed with our experience at Life Time Fitness, specifically with the staff in…read morethe child care/summer camp area. During summer camp, we experienced multiple situations involving staff making fun of my child and behavior that I felt crossed the line into bullying. As a parent, it was incredibly upsetting to hear that adults who were supposed to be providing a safe and supportive environment were treating my child this way. What makes the situation even more frustrating is that I reported my concerns to management multiple times throughout the summer. I expected the concerns to be taken seriously, investigated, and addressed appropriately. Instead, I repeatedly felt dismissed and that very little was done to correct the situation. Parents should be able to leave their children in Life Time's care knowing they will be treated with kindness and respect. Children should never feel mocked, singled out, or bullied by the adults responsible for supervising them. We have invested a significant amount of money in our Life Time membership and trusted them with our children. After repeatedly bringing these concerns to management and feeling like they were never taken seriously, I'm incredibly disappointed in how this was handled. I hope Life Time takes a serious look at the culture, training, supervision, and accountability within its child care programs. No parent should have to repeatedly advocate for their child just to have concerns about staff behavior taken seriously.

Overall a good, clean, inexpensive place to workout when we decide to do something different than…read morebike or run.

There's a lot of hate for this gym, but for the price, you really can't go wrong! For their grand…read moreopening promotion, it's: $1 Signup fee $10 Per month $49 Yearly fee $170 per year basically. That's not bad for what you get compared to some of the other gyms. There are plenty of cardio equipment, a small area for free weights, basic showers (no soap or towels included). The place is open 24/7 too! The color scheme inside does get me though. Feels like I'm entering a kids theme park.

This gym membership is horrible if you are only trying to be there for a short time they still…read moremanage to squeeze you of bs annual fees and try to take hundreds away from end though this is a 20 a month gym , and try to charge yearly round price fees for only being there a month

Member for 4+ years. -2 for the price increase($15) and…read morelocker room. The showers need renovations due to low water pressure and overall upkeep isn't kept. Only 1 hand-dryer works while there's no paper towels in the locker room to dry off, and half of all toilets are unavailable/out of service at times. Since price increased, I expect amenities to upgrade as well.

I signed up for a 7-day pass during my trip…read more Since it was my first time, I had to go through the whole spiel with the front desk staff. Unfortunately, I don't remember his name, but he was extremely friendly. He checked my strength, flexibility, etc. At the end, when he asked if I had any questions, I asked him to help me on the leg press and he did! He suggested other workouts I should do afterwards. I came during the day time, when it wasn't busy and in the afternoon when it was busy. Both times were pleasant. NO ONE slammed their weights!! Was there a lunk alarm?? Everyone seemed respectful of others around them, asking if they can jump in between sets. However, wiping down equipment seemed to be a foreign concept here. They have the standard equipment that would be at every gym. All the weights are on the first level and the dreaded cardio on the second level...although the stairmasters are on the first. They also have cycles throughout the gym, I was excited to hop on one for the first time in years. Can I just take a moment and point out the old and rusty machines?? This isn't my home gym, but still...why haven't they been replaced? I get that they aren't broken or in need of repair, but all that rust can't possibly be good. The bathroom/locker room areas were surprisingly clean. Would I return? Maybe...when I'm back in the area.

The facility operations manager Xavier is very disrespectful and unprofessional and racist. Also,…read morethe Aqua fit instructor Margie as well. They will shut off the jacuzzi without any notice or sign posted if the aqua class is going on. Margie likes to scream at people and act like she's a major shot caller, even though you are the one paying for the gym membership. Don't waste your time here!!

Our family LOVES Spenga! It's an excellent work out and great for our whole family! My Husband &…read moreSon like the strength training & the free weights are an added bonus. Both of my Daughters LOVE taking the classes. Especially when Danica is teaching. Danica is great at motivating and encouraging the class without coming off as too aggressive for the early morning sessions. The entire gym has a fun family vibe & the staff treat everyone like friends instead of clients. Shout out to the front desk workers for always being so cheerful & welcoming no matter what time of the day! These classes yield results & are great for beginners as well as professionals!

Buyer Beware -- Read the Billing Terms Carefully…read more First, I want to say that SPENGA has an awesome workout. The instructors are great, the staff is friendly, and I genuinely enjoyed going to the gym. Unfortunately, billing transparency is the reason I canceled my membership. When you enroll, they explain that payments are made every 28 days (four weeks). What I don't feel is clearly explained verbally is that a 28-day billing cycle results in 13 payments over a 12-month period, rather than the 12 payments you would have with traditional monthly billing. That means the actual annual cost is higher than what many people may initially perceive when they hear a monthly membership price. Yes, the 28-day billing cycle is stated in the contract, and I acknowledge that I should have read the agreement more carefully. However, I believe this is something that should be clearly explained upfront by the GM whom I was working with, or sales staff so customers fully understand the financial commitment before enrolling. I have worked in sales myself, and I understand that sales are sales. But I also believe transparency is important when you're asking someone to commit to a membership. For me, the issue isn't the workout or the people, I actually really liked both. It's the lack of transparency around the billing structure. In my opinion, that was enough for me to cancel and take my business elsewhere. Aside from no one calling back to explain this and having a staff member, telling me it's part of my contract. Poor customer service. It's not what you say, it's how you say it. If you're considering joining, my advice is simple: ask specifically how often you'll be charged and how many payments you'll make in a full year. If 13 payments instead of 12 doesn't bother you, that's completely fine. But if it matters to you, make sure you understand the billing cycle and total annual cost before signing up. Buyer beware, read the contract, and ask questions.

Music needs to be turn off, or lowered cause the music choice is bunz and impure and annoying loud…read moreReview needs to have 85 words Equipment is elite Great equipments, works great Lighting is good Shoulder machine is elite

--- **One Star**…read more The gym itself is **clean, convenient, and reasonably priced**--that's the only positive. I am a **special operator in the military** and had my orders changed, which required me to relocate. I went **in person**, spoke directly with the **manager**, and followed **exactly** the steps they instructed to properly cancel my membership in a professional manner. I also **paid two additional months in full** to exit the contract, as required. Despite doing everything by the book, I am **still receiving letters claiming I owe money**. Their **billing practices are deceptive and unacceptable**. Once they get access to your **checking account**, it becomes a nightmare. My advice: **do not give them your bank account information**--use a temporary or cancelable payment method if you value your sanity. Based on my experience, I would **not recommend this gym**, solely because of how they handle billing and cancellations. The pattern is clear when you read the other reviews. Clean gym. Convenient location. **Unbelievable billing deception.** Stay away. --- If you want: * A **shorter, punchier version** for Google * A **slightly toned-down legal-safe version** * Or a **copy tailored for BBB / Consumer Protection complaints** Just say the word.

Super friendly not crowded atmosphere with top instructors who really know how to set the tone for…read morehigh end exercises. As a health professional for over 20 years and former group exercise instructor, I can see how the Instructors motivate with a specific exercise strategy . They have helped a former patient of mine to get ready for Army officer training and it has made a big difference in his fitness being able to climb up large obstacles courses with heavy packs on and crawling under barbwire at Army base. Highly recommend if you want a smaller gym with huge experience and skilled instructors that offer personal instruction.

Houston I have finally found my place for fitness. This specialty gym offers small specific…read moretraining classes that are some of the best I have seen. From HIT classes to strength and conditioning, it has made a difference in my ability to ruck at Army training with #35 on for 13 miles without feeling I couldn't make it. The staff is highly trainied with former professional soccer players and others doing the classes. Their staff really understands what is needed to improve my flexibility and strength. Thank you to Natalie, Mark Jeremiah Lana and Julie for the extra time to make sure each class is personalized, professional and Specific to my needs.

Finally, a powerlifting gym in the Stafford area! Iron cowboy is tucked away in a plaza right off…read moreof Murphy Road. Right when you walk in there is the check-in desk on the right and two treadmills on the left. There are also Monster & Reign energy drinks for you to purchase if you forget your preworkout. If I recall correctly, Iron Cowboy has 6 racks and 5 deadlift platforms. The barbells, plates, and many of the equipment are all brand new! I also love the details on the equipment featuring Deathgrip Derek's logo. As for accessories, it is a little limited but you can definitely get the basics done with the machines available. It does get a little crowded in the evening time since that's when most people work out but the members are all kind enough to work in together. Speaking of kind, I got to meet the owners Derek and Maggy- they were both very welcoming and I am super excited for their ideas on expanding the gym in the near future! Overall, solid gym and I am looking forward to coming back and getting a workout in! For more information, check out their Instagram page @iron.cowboy.gym P.S. This powerlifting gym has a water fountain and AC which is a must during the summer time in Houston.

Great gym, great equipment. Owner is legit, runs a great business and has developed an awesome…read moreCommunity