Kids had such a great time!! Staff was amazing! Love the improvements!!! Best part about the visit…read morewas the easter bunny!!!! So great!!! Kids absolutely loved it and didnt want to leave!!!

From the owner: Cheeky Monkeys' Indoor Playland is located in St.Catharines and we are proud to be one of Niagara's…read morepremier playgrounds where kids can go wild and parents can relax or join in the fun! Our 5000 square foot playground facility is custom designed and constructed for children ages 1 - 10 to promote fun, exercise, self-awareness and confidence through variety of activities. Our 3 level soft playground with lots of crazy slides, obstacles, punch bag forests, tunnels, boo balls, zip-lines, rope climbs and large sports courts opens a whole big door to the children imagination. All monkeys' go bananas over the tree forts and suspension bridges seeking an adventure! Toddlers and infants love having their own special jungle gyms and soft blocks. Parents love to get comfy in our large leather lounge area, enjoy a fresh coffee or a bite to eat in our café and take full advantage of the free wi-fi. We encourage parents to get active with their kids. We take pride of our Family entertainment and amusement establishment and it is our number one priority to have a clean, safe place for your kids to get fit and let loose. Being parents ourselves we understand how important this is to you so this is why we sanitize our playland thoroughly everyday and have a playground that exceeds all safety standards. Come and party with us for a most relaxing and enjoyable experience. Let us do all of the work so you can enjoy your child's special day! It's a great workout just trying to keep up!

Great establishment. Not overly crowded like a lot of these places. Clean and priced well.read more

Great establishment, Very spacious, Alot of rooms, extremely…read moreclean, very safe and kids' friendly environment.. Cool toys, games and gadgets, the place cannot be compared to any similar playgrounds in the area or in the GTA! Well done!

This is a very good place to take kids, as far as private spaces it isnt epic, but it has a wide…read morerange of play areas, for the youngest and oldest. Clean. Change tables weren't broken--which is surprisingly common at city spaces.

Initially I came here when it just opened and as I mentioned before I loved it. However, this past…read moreFriday I made another visit and was sorely disappointed. The place was absolutely freezing (note there were not many people there as I ensured to come on a weekday), the state of some of the equipment has been poorly kept (zip line, self spinner) and there are sections that clearly need a clean and have not been addressed. I had to go and ask for the merry go round to be turned on, and additionally the slide was also turned on late. Realistically this place is not as exciting past the age of 4. Peekaboo is promising but upkeep needs to be a priority in spaces like this.

This place was totally fun from 9 am - 945 am on Saturday morning. It was empty, everything was…read moreneat and tidy. It's a super cute idea. But by 10 am, 3 birthday parties arrived and it was so NOT fun anymore, it was a total 180. It was absolute mayhem. Kids grabbing toys out of other kid's hands. Kids rolling cars and shopping carts over toes. Everything was thrown all about, so you just entered a room into total disarray. Parents and kids not removing their shoes as asked. Pushing. Shoving. If you can get there when it's empty, a total pleasure. Otherwise I'd say skip.

Absolutely disgusting the floors are this speckled to touch to feel.. my son fell on his face the…read morefloors scratched his whole nose, forehead and chin to the point where it bled. I don't think it's toddler safe for 0-24m. Also the areas are a mess. I don't think they clean it properly or even disinfect, our socks were disgusting when we left I had to put my shoe on without my sock. They advertise "healthy snack" in their description ... the snacks you can purchase are lunchables, cheetos, and croissants lol. We will never be coming in again, and definitely don't recommend it to anyone.

TERRIBLE customer service from Lil' Monkeys indoor playground in Burlington…read more I had bought a 10-pass for my children awhile back and when I went to use it Lil' Monkeys would not let me. They said my 10-pass had expired even though the expiry was not listed anywhere nor was there any paperwork or email with that information ever provided notifying me of that. They said that they have recently made a decision to expire them after a year. Therefore my pass had just "expired" in mid September. I pleaded with them to honour my pass as I had paid a lot of $ for it and I asked that they allow me to use even just 2 of the 4 remaining passes left as I had no idea they had arbitrarily decided to put expirations dates on their passes. The answer was NO. Not only was there no grace period, but no warning either. The manager who was EXTREMELY rude.. kept cutting me off said that they would not allow me to use it and this was their new policy and then abruptly HUNG UP the phone on me! As a customer of theirs I am appalled and very disappointed at this poor treatment and will never return or support this business. **Since posting this same post on a Burlington Facebook group yesterday, there has been a number of other parent's who have contacted Lil' monkeys indoor playground only to find out that they too have now found themselves in this same predicament. There are a lot of upset families. This business is ripping people off and should be avoided. BEWARE!

I have been here several Times for birthdays and decided to…read moretry it out with free play. The women at the front desk was absolutely rude. customer service is poor. if you do a birthday party here don't choose the pancake package. Pizza is so so. more activities outside of the structure at other play gyms like playcious. If the employees here were friendlier we would consider returning. If you don't like people, then maybe you shouldn't be in customer service let alone arounds kids and families.

We came here for a child's birthday party…read more It is an impressive place, both visually and in play facilities. It is one huge room with 4 levels of play where they can climb to different levels, like in a jungle. Socks must be worn in the play areas. They cater to children of all ages. There are multiple slides, tunnels, a ball pit, obstacle courses, and a trampoline. At the back there is a soccer area. There are 4 small party rooms for food and cakes. They provide pizza for your parties. There is a snack area and large seating area with a TV (usually showing an aquarium scene). Entry prices range from $8 to $15 depending on age. There are 2 free adult entries per paying child. They have free WiFi. The washroom have little slippers for the children to wear (since they are in socks) but the adults don't have slippers.

Very poor experience with Jungle Land customer service, speaking to a few different people…read more Specially the last call with the owner, they do not care about losing business and very unpathetic. I asked them for an exception, and I know it is an exception, I would have been more understanding if they were being reasonable, more logical, empathetic, and not rude. But, bad customer service sours the full scenario whether it was a yes or no. I told them you are losing business and their response was "actually we are not", clearly they do not care about my business - their policy is inconvenient and I am going to Playtopia next, amazing customer service and cheaper actually. I hope you keep getting business but better your customer service!

Climb and Play Cafe is literally the best play place for toddlers !! My family loves climb and Play…read moreso much we have had my son's last 2 birthdays there. What I love about them is that they my toddler has access to toys and activities that are on his level with out me having to worry about big kids being too rough. There is a nice couch area for adult and they offer food, coffee and other snacks. Birthday parties are a decently priced and they recently got a separate party room where you can bring in your own food and drinks. I've brought my lil one just and hang out and we both had a ball. We will continue to come back here again and again !!

I'm very disappointed with the service here. As a nanny, I used to bring all of my children to this…read moreplay space regularly, but after one recent experience, I will never return. They were not open on time, which was already frustrating especially with a child who's been wanting to go there since 7 AM but when I reached out for a schedule update, the response I received from whoever manages their Facebook account was extremely rude and unprofessional. There's no excuse for treating customers that way. Consistency and kindness matter, especially in a business geared toward children, and unfortunately this place fell short on both.

What better place to have a birthday party than friendship village! My daughter had the best time…read morewith all of her friends and the staff there were so helpful with any needs we had. Everything was cleaned and ready for the kids to have fun. We can't wait to go back.

I asked a question on their Facebook if they had a USAG Certified coach in their gymnastics area to…read morespot and supervise the young children for their safety. My comment was deleted. I find this extremely concerning. As a certified coach for over 20 years children "playing" on this equipment is very dangerous without properly trained staff. Children can break bones, fingers, get concussions, and even fall on their head and neck the wrong way and hurt the spine. The owner of this establishment needs to take accountability and hire a professional to supervise the children or get rid of this equipment. Gymnastics equipment is not for untrained children to play on.

After visiting Playtopia, which was exceptionally clean, and this place again, I have to update the…read morerating to 2 stars. - I could see disgusting visible dirt everywhere. Moreover, the light at this place is very unflattering for photos. I'm only giving the second star because ultimately, I think, my kids had fun.

Located by the cineplex at eglinton and pharmacy, this indoor playground is busy - so, so busy…read more There's plenty of parking but it can be tight and busy since it's so close to the movie theater. Located here are a few things: 1) indoor playground - it's decently large with lots of climbing and slides. Material is okay but definitely is getting worn. 2) inflatable bouncy castle. It's not huge but can hold a decent number of kids to jump around in. 3) arcade - lots of fun kids games that require extra money per play 4) pseudo tree top trekking - small course that hangs in the ceiling. 5) party rooms are available to store stuff and eat food in if you rent one out There's also some random toddler toys tucked away in various nooks and crannies of the indoor playground. The one downside is that it's sooo busy. I'm not sure what the max capacity is but there were so many kids and adults, it's sometimes hard to maneuver. It's great for elementary kids and up but not great for toddlers. There's only 1 set of washrooms so it's gets dirty and crowded fast since there's so many kids. One thing we didn't like was they advertised a package where there's enough food and drink for x number of kids. Ends up being just two medium pizzas and some juice boxes. Each kid got one slice and one juice box which wasn't really much. Summary: Pretty fun for kids of certain age but it's so busy and crowded, kind of too much sometimes.

This is one of the few places to visit along the beach. It seems like it has seen better days…read moreand is a little run down now. There's a snack bar where you grab a bite to eat. I would drive down to Barangas (for a fancy meal) or the ice cream place (for a cheap meal) instead. We did the bumper cars, outdoor laser tag, and miniature golf at Adventure Village. They were OK. Nothing to write home about. Our 8-year old daughter did the rock climbing wall too. The mini golf course was pretty short and the holes were not that impressive. The bumper cars were actually pretty fun despite the small area. The laser tag course was pretty big and they tell you who "won" at the end. Tip: You win by having the most hits, not by not getting hit.

We had a fun time here with family and an 8 year old. This place is a bit run down and rough around…read morethe edges. However, everything was in working order and the attractions were reasonably priced. We didn't hit the concession stand, so I can't speak to that quality or pricing. The employees were engaged and seemed to enjoy being there. We've been to too many places similar to this where everyone working seemed to be a surly kid-hater. This place was NOT like that.