We just bowled at the Burlington location and the experience was horrible!…read moreI paid for the VIP experience which was not even close to a VIP experience! The private area we had was not private as six teenage boys were to the right of us and we had to continue to ask them to get out of our lane area. The food area was filthy as was the screen where the scores and food and drink were ordered. The bowling machine broke down twice and the automatic scoring system screwed up on the 9th and 10th frames on two games -just so frustrating! The food we ordered took over 35 mins to receive and we only ordered potatoe sins and two beverages! We will not be returning to Splitville especially considering I paid almost $100 for 75 mins of bowling!!

While looking over the various reviews for this place before booking my child's birthday party…read morehere, I was quite anxious and worried about the poor reviews. Various one stars that spoke of poor service and overall experience. That being said, many of the reviews are quite old, ranging between 2-3 years ago, so I thought I wouldn't mind them and I'd go and find out for myself how they are. I am quite glad in my decision, and I want to set the record straight. While they may have done poorly in the past, the splitsville I saw the other day was remarkable in their service, and in their staff. I never write reviews, although I frequently check them, but I had to write this one as I felt their poor rating was beyond unfair. Here is why. For starters, their service was both fast and friendly. We've recently been bowling since our party and haven't been able to decide the cheapest option (by game vs. Hour) but the front desk people are always so kind and helpful in that regard. Comparing exact prices, telling us about the deals, etc. Some names I've come to know are Aidan, Jodie and Kiara, two of which helped host the party I had awhile back for my daughters fifth birthday. Kiara helped us get the shoes and was very patient despite the constant switching of sizes! I wish everyone was like that! Through various spills (tends to happen with 10+ 5 year olds!), needs for ramps, and constant changes for who wants bumpers, my party host Jodie was there to help. My daughter and her friends wanted pictures of themselves and the cake and she was seemingly happy to help, in between helping us with tons of food orders and making sure we always had what we needed. When she was caught up bringing food out or looked busy, Kiara was a huge help too! We had a party room and she helped us clean up a lot, and refilled our drinks too. Both ladies were very kind, not just to me, but my daughter and her friends too. When I go to book my sons party in a few months, I hope I can request Jodie as the same hostess. On games desk, a young gentleman with quite the bit of energy was very excited to help us- and friendly too! All the girls had five dollar game cards and often had questions about how the games worked, and he was always happy to answer them. He was so patient- I could never be! I don't remember his name, but he was very helpful. Our food was great. Our order was messed up at some point (cheese pizza instead of pep pizza) but whoever was serving us (not sure of the name. Something funny with a K) dealt with it and did so quickly. We got our correct order not long after and didn't mind due to the efficiency of how it was handled. The manager Steve greeted us at first when we came into the building as our party host was coming over, and he was very friendly and shook my hand. I saw him running around a bunch during both of our stays, and I'm glad to know he's a manager who does real work and helps the employees. My daughter, husband and I plan to come here more often after such positive experiences both times. The staff service was unprecedented, really pulling together the feeling of the place, the food was quite good and at a fair price (it is a bowling alley however, so be ready to break in that wallet!), and we had no problems while actually bowling. Clean establishment, loved the glow and the dark and the fun music. Thank you for making my daughters experience, and my own, a fun one!

Lanes are well maintained, the customer service is also excellent and we had so much fun with my…read morefamily

I was pleasantly surprised. The South Oakville mall (previously Hopedale mall) looks like it has…read morebeen recently renovated. The five pin bowling is in the basement next to the Tavola restaurant. It is a little older than some of the 'big box' bowling places around but has ~14 lanes, some pinball machines, nice shoes, and it was a perfect Friday night out with our two young kids. They have guard rails and small bowling shoes for them which added to their excitement. It's licensed and they serve some snacks but we did not stay long enough to try anything. It was really clean and organized. Loved that they had the glow in the dark/disco bowling. The other lanes were occupied by large groups of kids (birthday?) and other families out for some fun. I'd definitely go back....a bit more interactive than our regular movie night.

Best place for kids birthdays. Upstairs seperate space for party. Good food reasonable prices…read more Really nice people

From the owner: 16 5 pin lanes Licenced under the L.C.B.O…read more Glow in the Dark Birthday Parties Bumper Bowling Corporate Functions Automatic Scoring Leagues for all ages

Worst bowling place I've ever been to. I'm not the type of person to leave reviews but the manager…read moreneeds to know this. On Saturday March 26, one of the ladies working here, she had a ponytail and black hair lets call her Karen (because she wouldn't even tell me her name and wasn't wearing a name tag either) Our lane broke down for the second time and was taking over 15 minutes to be fixed. I went towards the front counter with a smile (cause I know things break down sometimes) and wanted to see what our options were. Keep in mind this was the second time our lane had stopped working. Before I got to the front counter I saw a gentleman who worked there and was about to ask him if he has any updates....before I could finish my sentence Karen thought is was a good idea to shout "JUST GIVE HIM 2 SECONDS" from the front desk. This was out of nowhere and it had already been 15 minutes. I simply wanted to know whats happening..... if we should wait, if we should switch lanes, or if we should go to another place. Karen interrupted my conversation with the other staff member and kept attacking me saying "give him 2 seconds just give him 2 mins" changing her numbers up. 1. I wasn't even talking to her. 2. Thats not why I came to the front desk for. 3. This was the second time this had happened. I later found out that Karen was just making these numbers up as she has never fixed a lane or been in the back before. At one point before our hour was even up she said "just give your shoes back and leave if you want" in a very aggressive tone. I came here to have a fun night with my friends - not be attacked out of no where and for no reason. We later get switched to a different lane and I went up to Karen and kindly asked for her name to which she replied "I'm not giving you my name". Neither me or any of my friends will be going here again, worst bowling memory I've ever had. Thanks Karen.

You average older bowling space. Normal prices. Very kid friendly and clean fast food area. We…read morehave been here 5 times over the last two years with 5 adults and children unde 10 and never had an issue.