Ok so I'm a little different I came here because of the reviews, well not exactly the reviews but…read morethe review responses on google! Ok business owner stands behind her people and hella funny. Penny helped me out today bc I had a hair emergency. Believe it or not my hair was covered in Murray's grease from braids and she helped me get it out and bring my hair back! Everyone was super nice! Also if u can't follow the specific instructions on how to get to the salon you should never leave your house. Thanks yall

there is a reason why this place has low reviews. believe the people who have bad experiences and…read moretake time out of their days to help deter others from the same trash treatment. with that being said--don't go here. this place and the people that work here should be out of business with how they handle clients. i had an event, so i booked a blowout at 555pm. these people rescheduled my appointment to 625pm without telling me, other than sending an automated text the day of. i left that alone and accepted it. they then texted me again at 2pm saying my stylist had an emergency and i need to come in at 3pm or i need to cancel. i then respond saying that's pretty inconvenient and asked if i could get a discount or something for having to rush. after i said that, with no mention that i planned on canceling, they send me a text saying THEY canceled. i was pissed at that point, so i called. 6 different call attempts, the first went through and was ignored, the other 5 went straight to voicemail. how unprofessional can a business get? just go to a real hair salon to get your hair styled. this place, their employees, and their communication absolutely suck. and ps: in case they try to use this, yes, at the end of our text conversation, i called them d*ckheads. i was nothing but pleasant before that. they deserve a lot worse than that (-:

Honestly Caitlin is hands down THE best hairstylist on this side of the Mississippi (can't speak…read morefor the other side though, I haven't been) My hair is very weak and frail purely due to genetics but Caitlin has been able to take me to every color of the rainbow without causing any noticeable damage. We've been pink, purple, green, orange, blue, silver, everything, and it's all looked SO good! She is truly an expert of her craft, an excellent conversationalist, and just an all around ideal stylist. I would follow her through the gates of hell with no questions asked if it meant I got to keep her as a stylist. Caitlin truly is a beautiful gem in this godforsaken city.

Had my first visit to Arabella's yesterday. Abbey was fantastic. It's the first time in a very long…read moretime that I walked out of the salon with exactly what I hoped for. Great experience and the salon is gorgeous!!!

Sam was so nice and did a great job with my hair. The extra scalp massage is worth a small fee and…read moreI think next time I just need to double up on that, it was my favorite part. They offer complimentary drinks and while they don't have red wine, I did get a delicious latte while I waited for my appointment. Already making my next appointment. It's a great self-care treat.

Had an Appointment set, policy says to get there 15 minutes early I got there 30 minutes early. And…read moreexpressed my concern of needing to start on time in order to get to my wedding rehearsal. Waited a total of 60 minutes with no sign of my hair to get done. I was very frustrated with my time being wasted let alone their time management despite having a strict policy. I left the salon, hair untouched, time wasted and a lack of making things right. Hope my card didn't get charged as im definitely not going to be paying for a service that couldn't even be started.

I'm from LA & booked with Ashley for a blow out & some curls for a Vancouver based wedding. Ashley…read moredid a fantastic job and included a fabulous scalp & neck massage! Thank you!!

I booked a last-minute appointment with Ashley after seeing great recommendations in a Facebook…read moregroup, and I am SO glad I did! She has amazing energy, made the entire experience so fun, and is incredibly knowledgeable and skilled. I cut off 10 inches, and she gave me the perfect fresh look for my new mom era. I left feeling confident and refreshed! If you're looking for someone who truly knows what they're doing and makes the process enjoyable, Ashley is the one. Highly recommend!

Tessa is a sorcerer. Magic is the ONLY possible explanation…read more She's authentic, kind, smart, funny, and so easy to chat with or ponder with or to uncover the meaning of life with (psst... it's laughter ). And the TALENT. My goodness! When I first came to Tessa, I was frumpy, overgrown, and completely intimidated by salons. After 5 minutes in her chair I knew I was a lifer. She's now been the only person to touch my hair - my wedding included; she did my whole wedding party too - in the past 11 years (whoa!). Since I've lived 2 hours away for the past 5 years, I can't get to her as often as I'm supposed to, and she's been super thoughtful about how to execute my color (blonde / highlights) and cut (short / bob / a-line) so that it will grow out gracefully until I can return. My hair is the most put together thing about me. Without Tessa, would I still be employed? Who knows... I really can't recommend Tessa enough. People are drawn to this gal, for her personality and her skills. My mom, sister, and friends have trekked to her in the salon to see what all the fuss is about, and the consensus is unanimous: it must be magic. ‍

Tessa not only is she an incredibly talented stylist, she has a heart of gold. She shares her joy…read moreand and warmth to the time in her chair. She is a perfectionist and will make sure your hair is uniquely yours. Always greeted warmly by her steadfast and charming put Ollie who is a gentle host spreading puppy cheer as you walk in the door.

I'm new to Newberg, and needed to find my new place to get my hair pampered. I found it! Thank you,…read moreKatie, for making my hair amazing!

I've been a loyal client for several years and always pleased every time! Katie is the best in the…read morePortland Metro Area!

I gave this review a full 36h before writing because I wanted to give this haircut a fair shake,…read morebut I still hate it... I'd gone to Lee because I usually like a salon who's experienced with Asian hair chemistry, but my hair looks worse after the cut. I so wanted to support a small, woman-owned business. The only reason she didn't get a one star is because she also cut my husband's hair and his looks okay. Not fantastic, since the sides aren't blended very evenly (you can see the line instead of an even gradation) but it's passable. Mine however is disastrous. I'd grown it out for 3 months but now I have to start over. Her prices are not as cheap as they seem at first glance. For short hair, she charges $24. For mine (just below shoulder) she charged $30. This is without any washing/shampooing or styling. At the end of my haircut she must've seen my dismay so she became defensive saying "the HAIRCUT is good. Now it's up to YOU to style it to make it look like the photo." Of course styling plays a role, but even after going home to wash and blow dry it myself twice now, I still look... like a mushroom. Honestly, I'm devastated, but I suppose receiving a less than ideal haircut is a rite of passage for moving into a new city.

Ly is fabulous. She does efficient and clean work for a very reasonable price. I brought my mom in…read moreto do a little cleanup as she tends to cut her own hair. You can make an appointment but typically it's walk in and if there are people waiting they will have priority. Again she is so efficient that the wait times are minimal. Support a small business for a kind and engaging lady.

Had a great experience at Natural Hair and Extensions. I left smiling, my hair feels refreshed and…read morehealthy again, and I couldn't be happier with the results. Highly recommend, and I'll definitely be coming back!

Tisha has such great energy and was positive during my lock service…read moreShe interlocked my locks that I installed myself an so they don't slip anymore and gave me advice on upkeep I'll see her again in two weeks My hair is almost as cute as me lol

Emily is the "Balayage Master", great stylist and amazing person. I have been seeing Emily for…read moreyears. She never disappoints, whether you are in for something simple or have decided to go blonde. I was mostly recently in for a very overdue cut and color. She cut beautiful layers into my hair so that it will air dry curly, I love love love my cut. I left with shinny, bouncy, gorgeous hair. The new space at Grace salon is beautiful, welcoming and very clean. Book an apt. now!!

Emily has been my one and only hair stylist for 5 years now! She has done an amazing job of being…read moreup for any of my ideas and maintaining my hair health. Emily is always a joy to chat with and adds so much to the atmosphere of the salon. Will continue to be her customer for years to come!

My son had his curley hair cut by Anthony. It's the first haircut he has even had where he left the…read morechair saying he liked it. He's a teenager so if you don't have teens, you can't appreciate the magnitude of that compliment, but trust me it's HUG.

I am so obsessed with this place. After having the same hair stylist in LA for fifteen years, I was…read moreso nervous about finding a new one after relocating to Portland. I did my research and found Stephanie. And she was absolutely perfect!! She was so kind, her work is stunning, and she was so accommodating of my (very bizarre) situation that had me pressed for time. So in love with my experience here!