Ok so I'm a little different I came here because of the reviews, well not exactly the reviews but…read morethe review responses on google! Ok business owner stands behind her people and hella funny. Penny helped me out today bc I had a hair emergency. Believe it or not my hair was covered in Murray's grease from braids and she helped me get it out and bring my hair back! Everyone was super nice! Also if u can't follow the specific instructions on how to get to the salon you should never leave your house. Thanks yall

Do not waste your time or money at this salon. Terrible business practices and even worse customer…read moreservice. I arrived five minutes early for my scheduled appointment, only to find the salon door locked. I could hear people inside, but after waiting outside and receiving no assistance, I texted the number provided through the Square Go app to let them know I had arrived. I received an automated response stating that my appointment could not be confirmed because the scheduled time had already passed. Since I had booked the appointment that same day, I assumed there had been some sort of scheduling error and that my appointment had somehow never been properly confirmed. In hindsight, I could have knocked, but after receiving that message, I felt uncomfortable doing so and decided to leave. I had already driven there, paid for parking, arrived early, and waited outside a locked door. To my surprise, I later discovered I had been charged a $48.50 no-show fee for an appointment I physically showed up for. I emailed the salon the following day explaining the situation and requesting a refund. After receiving no response, I called a few days later and was simply told to wait for an email back. It has now been over two weeks, and I have received absolutely no follow-up, explanation, or refund. Charging a client a no-show fee under these circumstances is completely unacceptable. What's even more frustrating is the complete lack of accountability or willingness to resolve such a simple issue. I gave this business more than enough time and opportunity to make things right before leaving this review. Extremely disappointing and unprofessional. I would strongly recommend taking your business elsewhere.

Honestly Caitlin is hands down THE best hairstylist on this side of the Mississippi (can't speak…read morefor the other side though, I haven't been) My hair is very weak and frail purely due to genetics but Caitlin has been able to take me to every color of the rainbow without causing any noticeable damage. We've been pink, purple, green, orange, blue, silver, everything, and it's all looked SO good! She is truly an expert of her craft, an excellent conversationalist, and just an all around ideal stylist. I would follow her through the gates of hell with no questions asked if it meant I got to keep her as a stylist. Caitlin truly is a beautiful gem in this godforsaken city.

Had my first visit to Arabella's yesterday. Abbey was fantastic. It's the first time in a very long…read moretime that I walked out of the salon with exactly what I hoped for. Great experience and the salon is gorgeous!!!

Sam was so nice and did a great job with my hair. The extra scalp massage is worth a small fee and…read moreI think next time I just need to double up on that, it was my favorite part. They offer complimentary drinks and while they don't have red wine, I did get a delicious latte while I waited for my appointment. Already making my next appointment. It's a great self-care treat.

Had an Appointment set, policy says to get there 15 minutes early I got there 30 minutes early. And…read moreexpressed my concern of needing to start on time in order to get to my wedding rehearsal. Waited a total of 60 minutes with no sign of my hair to get done. I was very frustrated with my time being wasted let alone their time management despite having a strict policy. I left the salon, hair untouched, time wasted and a lack of making things right. Hope my card didn't get charged as im definitely not going to be paying for a service that couldn't even be started.

I'm from LA & booked with Ashley for a blow out & some curls for a Vancouver based wedding. Ashley…read moredid a fantastic job and included a fabulous scalp & neck massage! Thank you!!

I booked a last-minute appointment with Ashley after seeing great recommendations in a Facebook…read moregroup, and I am SO glad I did! She has amazing energy, made the entire experience so fun, and is incredibly knowledgeable and skilled. I cut off 10 inches, and she gave me the perfect fresh look for my new mom era. I left feeling confident and refreshed! If you're looking for someone who truly knows what they're doing and makes the process enjoyable, Ashley is the one. Highly recommend!

I loved my experience here! My hair turned out exactly how I wanted it! Georgia is absolutely…read moreamazing at giving styling advice and I loved the products that she recommended!

I have many before and after photos from when Georgia did my hair, but this is my most magical one…read more After years of paying way too much at another salon and not accepting the care I wanted, I found Georgia. Georgia is amazing at what she does and if you're a blonde she will continuously work her magic while keeping your hair healthy. I was her client for a few years before she moved away and I always loved my hair and the conversations we had when leaving her chair. She became more than just a hair dresser & is now a good friend of mine! I'm so sad that shes not in Reno anymore, but highly recommend anyone to hop in her chair any chance you get. You will not be disappointed!

I'm new to Newberg, and needed to find my new place to get my hair pampered. I found it! Thank you,…read moreKatie, for making my hair amazing!

I've been a loyal client for several years and always pleased every time! Katie is the best in the…read morePortland Metro Area!

Ly is fabulous. She does efficient and clean work for a very reasonable price. I brought my mom in…read moreto do a little cleanup as she tends to cut her own hair. You can make an appointment but typically it's walk in and if there are people waiting they will have priority. Again she is so efficient that the wait times are minimal. Support a small business for a kind and engaging lady.

I gave this review a full 36h before writing because I wanted to give this haircut a fair shake,…read morebut I still hate it... I'd gone to Lee because I usually like a salon who's experienced with Asian hair chemistry, but my hair looks worse after the cut. I so wanted to support a small, woman-owned business. The only reason she didn't get a one star is because she also cut my husband's hair and his looks okay. Not fantastic, since the sides aren't blended very evenly (you can see the line instead of an even gradation) but it's passable. Mine however is disastrous. I'd grown it out for 3 months but now I have to start over. Her prices are not as cheap as they seem at first glance. For short hair, she charges $24. For mine (just below shoulder) she charged $30. This is without any washing/shampooing or styling. At the end of my haircut she must've seen my dismay so she became defensive saying "the HAIRCUT is good. Now it's up to YOU to style it to make it look like the photo." Of course styling plays a role, but even after going home to wash and blow dry it myself twice now, I still look... like a mushroom. Honestly, I'm devastated, but I suppose receiving a less than ideal haircut is a rite of passage for moving into a new city.

Had a great experience at Natural Hair and Extensions. I left smiling, my hair feels refreshed and…read morehealthy again, and I couldn't be happier with the results. Highly recommend, and I'll definitely be coming back!

Tisha has such great energy and was positive during my lock service…read moreShe interlocked my locks that I installed myself an so they don't slip anymore and gave me advice on upkeep I'll see her again in two weeks My hair is almost as cute as me lol

Emily is the "Balayage Master", great stylist and amazing person. I have been seeing Emily for…read moreyears. She never disappoints, whether you are in for something simple or have decided to go blonde. I was mostly recently in for a very overdue cut and color. She cut beautiful layers into my hair so that it will air dry curly, I love love love my cut. I left with shinny, bouncy, gorgeous hair. The new space at Grace salon is beautiful, welcoming and very clean. Book an apt. now!!

Emily has been my one and only hair stylist for 5 years now! She has done an amazing job of being…read moreup for any of my ideas and maintaining my hair health. Emily is always a joy to chat with and adds so much to the atmosphere of the salon. Will continue to be her customer for years to come!

I love the feel of this place! The staff is very friendly. The salon is very clean. Thorough with…read moreCOVID precaution. Took my temperature when I arrived, and asked about any symptoms and exposure to COVID. Stephanie did my hair. I had horrible COVID grow out, had to get color correction, because of the incompetence of the person who did my hair at a different salon. I had to have two visits with Stephanie to fix my hair. The final result was great! She gave me a great recommendation of a protein hair mask to use at home. Wow! What a difference! As much as we had fun at my hair visits. She didn't want to see me for at least two months! I was heartbroken. Who was I to have girl talk with? Who was going to spoil me with my hair? Who was going to make me look beautiful? (I am hot. But, she made me look much hotter). I begged her to change her mind! I cried like a baby! Just kidding! I have over processed my hair from bleaching it so much throughout the years. I'm a brunette, trying to have Elsa/Daenerys hair. Stephanie doesn't want my hair to fall out, and look like Cinderella's ugly step-sisters. Stephanie is not a selfish person, and wants me to have beautiful, and healthy hair. I'm planning on seeing her again in April. My last visit with her was in December 2020. My hair has had time to become stronger, and healthy enough to finally achieve my Elsa/Daenerys look. Especially, with the protein hair mask that Stephanie recommended. It's Aphogee Serious Care & protection Two-Step protein treatment. Worth it! My hair is shiny, healthy and strong! Plus, I've been shampooing and conditioning my hair with dark purple/blue shampoo and conditioner. A must for blonde/platinum hair. Stephanie is amazing (not because we have the same name). Because, she's friendly, respectful, knowledgeable, caring and fun to hangout with. While, she works her magic with making hair healthy and beautiful! Go see her! I promise. She won't make you cry. She's not mean. I was just kidding about that. I'm sarcastic.

My son had his curley hair cut by Anthony. It's the first haircut he has even had where he left the…read morechair saying he liked it. He's a teenager so if you don't have teens, you can't appreciate the magnitude of that compliment, but trust me it's HUG.