Do yourself the biggest favor and DO NOT sit in Darlene's chair. Unless you want to be abused and…read moreleave with extremely overprocessed and breaking hair. She lives up to her reputation of being madly inappropriate. I tried overlooking it because she was cordial with me in the past. At her age, psychological and spiritual state, it would be a gamble to assume she'll remain cordial to you while providing the service you expect and deserve. If she's having a bad day or if her "back and ankles are hurting" she will push your appt back 2 hours... even when you make your appt 7 weeks in advance, and insult your hair type and medical issue. After you request a texturizer, she'll APPLY AND OVER PROCESS YOUR HAIR WITH A PERM ON YOUR VIRGIN HAIR AND CALL IT A TEXTURIZER, will grab and tug at your hair as if it insulted her, will yell and talk down to you, wet your face during shampoos- yet accuse YOU of slobbering up your brand new mask, will aggressively pull your head centimeters toward her huge breasts while talking down to you... cut the appt with your head half done because she had another client AND tell you to come back 4 hours later to finish. All done at the most obnoxious high volume level. After finishing your own service, she is nervy enough to talk down to you as she tells you the cost of her less-than- paying-worthy service AFTER abusing you. She will actually push for and accept payment, attempting to bully you until you AGGRESSIVELY check her into her place. Then, she'll suddenly recall her behavior and half apologize by returning the money she was so adamant on receiving just hours prior. If you request for her to compensate for the years of left over damage, she will refuse. Darlene is very unstable. She has a problem with lying, ego, pride, admitting when she's wrong and standing up to her intentional "mistakes". All these are obvious signs and traits of a disturbed individual who needs love, spiritual and psychological attention. She's been doing hair longer than many of us have been alive. She knows better. Do you really want someone lacking so much putting their toxic energy into your head?
The owner, Ms Joy and I have spoken. Darlene thinks that since she's a independent contractor, she won't pay the consequences for her actions, however... her reputation will, as she is learning today. Her behavior was excused in the past by others but today is a new day, Darlene. I understand Portland's standards for just about everything is much lower than other areas, which is why Darlene's behavior has been ignored until now. Ms Joy apologized for my experience. This is no reflection on Ms Joy personally, just her unfortunate burden of employing Darlene, as she chose to take her on at Jayah Rose. Let's see how long it takes for Darlene to have another tantrum and burn another professional bridge like her cousin.
I took the liberty of checking Darlene via text... and saved her responses admitting to her behavior. She would not pay to repair the years worth of her intentional damage done to my hair, which is why this complaint has been made public for you current/ potential clients and tea sippers. If you really want the "tea" , you can view it on on the IG page @sitdownsomewheredarlene . I took screen shots of our texts with her admitting to her disgusting behavior. Please take the time to read them... it will save you much trauma, money, fucked up hair and the worst experience with a bitter and scorned golden girl.
Darlene, I was hoping you really learned from your embarrassing behavior as I said in our texts, but I also knew you would pull this stunt after, so obviously not. It may be time to throw in the towel and retire, hun. Focus on your health- healing physically, mentally, emotionally, spiritually and psychologically. While having several seats in your time-out, be a better example for the other black "professional" women learning your toxic traits. There's too many like you in Portland sadly. Let's do better, black women.