I started going here in high school moved away and just moved back. Nicole is amazing at color and really helps you understand what would compliment your complexion which is hard to find if you're blonde! read more

.I pulled up to the salon 5 minutes before my 1:45 appointment today and sat in the car for two minutes. When I went in they informed me my appointment was canceled, it took months to get this appointment for my special out of town trip. I was upset and the receptionist said they tried to call me and couldn't get a hold of me so they emailed me. I had no voice mail or recent calls from them but I did get the email 2 minutes before my appointment, while I was sitting out front. I do find it hard to believe that my hair stylist fell ill only two minutes before my appointment. I think they saw me pull up and sent me a cancellation by email with the excuse we tried to call. And to think I pay $360 for this unprofessionalism. read more

Defining Image Salon - Email 2 minutes before my appointment - Hair Salons Near Me - Portland, Oregon

Honestly loveeee my curly hair cut. It was my first time ever getting it done by a curly hair specialist! And couldn't be more happier with results. Nichole performed my first curly cut and she was so amazing. Very informative, gave many tips for products, styling and overall care for curly hair. Nichole gave me such an enjoyable experience and made me feel comfortable. She listened to me and delivered what I was hoping for. I will DEFINITELY be coming back soon! Feel as though she gave me the best curls for this hot summer coming up :) read more

Defining Image Salon - Curly hair cut (wet) - Hair Salons Near Me - Portland, Oregon

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I have never had a true curly cut before, until now. Nichole was amazing. She took the time to get to know me, what I want with my hair, and what I know. She gave me great pointers and my hair looks great! Highly recommend read more

Not sure if this was just an off day for Kaleena but this is the first time I cried about my hair in a long time. I had wanted an icy platinum blonde, which it kind of is, but it's very yellow. I expressed my concern and she put a toner on my roots that made it even more yellow and didn't blend it. There's also still pink in my hair from the previous color I had, which she told me she would fix, but I don't feel comfortable going to her again. She's a lovely person but spending nearly 300$ for what she did is upsetting. I didn't feel comfortable telling her in person but I found this place on Yelp so I feel that I should leave a review for my experience. read more

Defining Image Salon - Hair Salons Near Me - Portland, Oregon

Lane took great care of me by talking through my hair cut, came in with very thick and long curly hair. He took off what I asked and gave me beautiful layers. My hair feels and looks very healthy& less heavy. I even got some full curtain bangs to cover up this forehead of mine which I very much like. Thank you so much Lane! I'll see you for my next trim! read more

I have been a client here for 6 years. I love this salon so much all of my family now goes here too. All of the stylists are fantastic. The atmosphere is wonderful and fun. I get SO MANY compliments on my hair every where go! I have had both natural and fashion colors. I have grown out my hair and had it all cut off too. I am a pretty particular person and I am always thrilled with my hair cut, color, and style EVERY TIME. I always leave looking and feeling my best. Thank you! read more

Been coming here for a few years now. It's always great and the haircuts are always pretty good. We haven't had color done here yet but the cuts are great. The stylists are wonderful and always upbeat and fun. Great vibe and I love the service dog always hanging out read more

First off, I got my hair cut by Maria. I would give her five stars, she was kind, funny, gave me a haircut I was satisfied with. The one star... Nichole was another stylist at this salon. She was "training" her german shepherd while she was working at the salon. Now I am no professional dog trainer, but I don't think training consists of grabbing the face, smacking, YANKING (and I mean basically dragging the dog) by the collar attached to his leash. This is 100% animal abuse and it was horrible to sit through a haircut and watch. I will never go back to this salon because it is heart breaking to witness an animal being mistreated. read more

My first visit to Defining Image and a very positive experience! Maria listened to me asking questions as we chatted. She gave me a beautiful haircut. I could not be more pleased. The staff was warm and welcoming. Salon quiet, clean and nicely laid out. A pleasant experience from beginning to end. Thank you! read more

Had my first experience with Nichole a couple of days ago, it was a lovely experience, she paid great attention to detail, asked questions to ensure I got what I was looking for, and at the end of the appointment, my hair was left, looking great and feeling so much better than before. I highly recommend. read more

I went for a full color correction/full bleach appointment with Kaleena as my stylist. I am blown away with the results, she absolutely killed it!! I went several shades blonder, so the change was dramatic. She nailed the color, it matched the swatch I chose perfectly! It took a while, but she was bubbly, energetic and very cool. I appreciated her concern to protect the integrity of my hair and she gave me good tips for maintaining the look. I will be back!! read more

I forgot the name of my stylist, but she was kind and down to earth. We were 30 mins into a perm but she noticed the rollers wouldn't stay in the back. After a few tricks that didn't work, it was her professional opinion to come back in a month. I respect it. She ended up giving me a fade for free and i felt bad because i didn't have cash to tip. She was honest and I will anxiously wait until next month to get this perm. Will definitely tip good. read more

I came here a few months ago and Nichole colored my hair, she does an excellent job and I love the Goldwell elumen color line. I decided to come back a second time and scheduled "hair painting/ombré" because I wanted an all over dark purple ombre' to try something different and also since my birthday is coming up at the end of the month. I will be honest this place is top notch and the hairstylists are all excellent here but I ended up paying a pretty penny for my service and this is what I ended up getting. Later on that day after my appointment, I just was not as happy about my hair as I wanted to be. Not sure if it was just poor planning on the salons part because I don't think my hair set long enough in the foils, or if I should have had a consultation before coming in to show them exactly what I wanted, but I know other clients come here and get crazy fantasy/mermaid colors and I was disappointed that I didn't get that at all. I'm not saying that others should not come here because this is a great salon, I'm just more disappointed than happy with how my hair came out after all the money I spent on my service and would have not done the ombré part at all if I'd known this would be the result. I'm giving four stars this time is because I left with only 50% of what I had hoped my hair would look like. read more

Defining Image Salon - Hair Salons Near Me - Portland, Oregon

I have been going here for 3 years now and it has been the best salon experience I have ever had, across various states. Nichole was my stylist and she never ceases to amaze me with the care and quality! Also, the beautiful visual I always get of the ever so handsome dog training in the shop, Tripp! read more

First I'll start by saying that a friend of mine works here and she told me to check out their website to see if she had any open appointments. Holy cool website. Making an appointment online is a snap - it's so great because I don't have to be that annoying person on the phone, "what about Wednesday... um, no, Thursday... do you have anything in the afternoon... I mean evening... oh, never mind... what about Tuesday..." etc. I can do all that online! Secondly, Christina gave me the best haircut that I have ever had (and I'm not just saying that). It was perfect. She made sure that it would look good air-dried as well as all fancified - even though she knows that I'll never do it! :) I would definitely suggest seeing Christina... she rocks. read more

hairdresser did not follow my wishes. hair hacked way tooo short. "management", such as it is, totally unaccountable. my appointment with this salon was an expensive lesson in who NOT to trust with my hair. read more

I had an amazing experience here with Kaleena I love my hair! I love the atmosphere it's super friendly and I feel like a new me! I definitely recommend Kaleena if you're looking for a new hairstyle! read more

Defining Image Salon - Hair Salons Near Me - Portland, Oregon

Just got my hair done here this evening. Nichole was wonderful! Not only did she do an amazing job on my hair, but she was also incredibly easy to talk to and made me feel really listened to. The hairstyle I walked out with was exactly what I envisioned and my waves have never looked better. Highly recommend this place for any wavies looking to get a new style! read more

I went in for high and low lights... I'm also a stylist, so super particular. Kaleena did my hair and it is ON POINT Y'ALL!!! The conversation was easy, vibe is great and craftsmanship is beyond expectations!! read more

Got me in for a same day color, on my birthday! Great online appointment maker. All my grey covered and color blended. Looks awesome. Kaleena was great and fun to talk to. Overall, five star! read more

Defining Image Salon - Freshly colored. No more grey. - Hair Salons Near Me - Portland, Oregon

Finally!! A salon with talented hairstylists who actually listen and then run with it! I have had so many poor experiences with my hair at other salons, but this place enhanced my hair to another level. The stylists are talented, thoughtful, and they all just seem to get it. Every time I come here, I leave feeling gorgeous and that look stays with me. It's so nice to find stylists whom you can trust. I can not say enough good things about this salon, I've had my hair done four times here and they've all been amazing experiences. I have long hair, some natural highlights and the stylists here, bring out my highlights and balance them with some lowlights, the products are high quality and I leave here more than satisfied. Highly recommend! Thank you for making me feel so beautiful and welcome. read more

I Got a hair trim here today from Lane! He was so friendly and gave me some helpful tips on how to take better care of my hair. He's really great at conversation and did an amazing job at fixing my "at home quarantine hair cut" I am definitely coming back here read more

The best salon I been too. My stylist Maria was awesome! If you come here ask for Maria! I had Splat in my hair and she manage to make my hair come out beautiful read more

Defining Image Salon - Hair Salons Near Me - Portland, Oregon

Lane is seriously one of the best hairstylist ive ever let touch my hair!! He took me from a dark red color to this beautiful blonde and he's even easy to chit chat with during your service! I recommend all of my friends to him and I would recommend anyone to go to him! read more

Defining Image Salon - Hair Salons Near Me - Portland, Oregon

This is by far the most informed, compassionate and talented Salon I have been to in all my years in Portland!! I really mean that! My color weave is just perfect, and the cut for my fine hair is the best it's looked in a long time. Costs are quite reasonable for the quality of services. Maria is such a gifted stylist, and knows her product well. She is hysterically funny (as is the salon receptionist), lighthearted and takes care so that I don't freak out while my sensitive head is being washed/combed out! I'm such a baby! If I'm uber dumb about my next appointment, I have both an email and text to remind me. Can't go wrong with the location....candy store and pizza place in the same building!! I've been good though; only bought Valentine's chocolates! read more

I swear Fernando is everything! The finest color and highlights I think I ever had. The cut is pure precision! The style was exactly what I wanted. Fernando's team is the best I've come across in years! Angel accommodated me with an appointment that worked for me and Fernando's nail tech Monica I rate a ten! The perfect full set! LOVE LOVE LOVE them all! read more

Lane did my hair about a week ago. He was amazing. I had not had my hair cut for a couple years, but because he had such great reviews, I gave him free reign to style and color my hair. I've never had a hair stylist spend so much time with me and produce such great results. The colors are fantastic, and I'm so happy with the cut too. I've gotten so many compliments. I've found my stylist and he's worth every cent he charges, read more

Was really into getting my hairdo updated and happened into Defining Image! Loved the result I got from having stylist Nichole determine what I needed to update and give my hair pizazz! She was really adept at giving me the right color and cut to match what I wanted! At my age, I really wanted a sophisticated look and something I could easily take care of myself. Would highly recommend Nichole at Defining Image! read more

Nicole has been my stylist for over 4 years. The salon is clean, the team professional and talented. I have difficult hair (curly, grey, coarse, color treated and color resistant) Nicole is able to make my hair look fabulous. I get compliments on the color and style. My experience has been fantastic. The review from October couldn't be further from the truth and hasn't been my experience. If you are looking for results that exceed your expectations...this is the salon. read more

Defining Image Salon - Hair Salons Near Me - Portland, Oregon

Defining Image has been my salon of choice for over four years. And I'm happy to say that I have never been disappointed. Every stylist is amazingly talented. I've either experienced first hand or watched them in action and they are all wonderful. All-over color, highlights, low lights, no more grey, the perfect cut and style every time! And they have makeup artists! They did my makeup (with no notice) when I came in for an up-do. It was so much fun and made that night out perfect. The atmosphere is tailored to the customers. I've seen it lively and also mellow and it is always professional. I'm also a fan of their playlist selections. If you are in search of a new salon and stylist I highly recommend you check out Defining Image. read more

I've seen Maria twice now and she's been nothing short of amazing. The salon is super clean and they take all the precautions for the social climate we are in. Not only is she super knowledgeable about hair and provides an amazing cut & style, she is so friendly and down to earth. I will be keeping her as my go-to for my cut/styling. read more

I came in with a bad haircut and Kaleena straightened it out for me! She did a very good job! Service, personality and cut everything was above my expectations. Very helpful and actually listened to how I wanted my hair to look. I am very grateful. read more

This salon is by far one of the best in all of Portland. The staff are so nice, and are extremely good at what they do. I went in wanting to go blonde, and the color turned out beautifully. Everything about this salon is amazing. From the way it's set up, to the welcoming environment, and to the adorable dog who is so cute and friendly. read more

Debated making a complaint for the past month- but after my experience with the owner, I thought I better save someone else the trouble. I scheduled an appointment for a cut and color with W****, brought in pictures of what I was envisioning and the cut as well. We went over hair colors, highlights and base color.. after 4 hours of sitting in the chair Wayne showed me my disturbing haircut/color. There was bad highlights, no base color so it looked like my normal hair color with random blonde spots... The cut was so rushed and chopped. The whole experience was horrible. I went to work the following day and had coworkers commenting negatively, asking who did it.. I finally had to call my regular hair stylist to fix it as Defining Image was not open. I paid W**** $218 and paid my salon $60 to fix it. I could not wait 2 more days for the their shop to open just to call to find out if they an opening to fix my hair or not- that was just not an option. After speaking to the owner, she admitted that they had used bad dye in my hair- they "thought they pulled all the bad stuff but unfortunately that wasn't the case". I asked for a refund for my wasted time and botched hair- All I got was attitude about signing a form at the beginning of my appointment.. I don't think anywhere on the form did that expired or recalled products would be used in my hair. I still have yet to get a call from the co owner- it was been another 2 weeks. I have plenty of pictures to supply if needed- my 2 year old nephew could have done a better job. read more

Love this place. Right in the neighborhood too... score! I walked in VERY last minute, begging someone to help me out with my hair (as I was about to be in my best friend's wedding), and they really pulled through for me. To note, this is NOT a place where you just walk in.... I would definitely make an appointment. However having said that, they were able to fit me in last minute and help me out.... for which I will be eternally grateful, as my uneven hair will NOT live in infamy in wedding pictures!! Yay!! I went in with pretty uneven color, blonde at the roots, darker red at the ends.... they quoted me first, which I always appreciate... especially since I have very long hair (which translates into usually very very expensive). Marie did my hair, and did an amazing job... evened it out, gave me some highlights... I couldn't believe how well it turned out!! Yes, took several hours... but that is the price you pay when you have such a ridiculous amount of thick and long hair. I have never been to someone who really has an extensive conversation about what I want and my options... which was really helpful, especially as I am working on transitioning back to my natural hair color. I felt like she really understood what I was looking for before starting, and I was so happy with the results! Overall- very impressed by their color work. I wanted to go to someone who knew what they were doing (not someone who just "does" color) and she did a wonderful job! I would highly recommend to any of my friends. Price is reasonable, people are very friendly, and they have great products for sale too (including some great products that won't break the bank). read more

OMG Kaleena is the best!!! She cut my hair how I wanted and dyed it to the mark. Maria was super funny too. I will be going back.

I feel among the lucky to have come across Defining Image and to have Maria as my hair expert. She always makes me feel completely at ease, answers every question thoroughly with her extensive knowledge, and always makes me look amazing (not to mention she is also really fun to talk to!) She saved me in time for my wedding when my hair was looking a mess and I had ruined it with prior bleaching and henna. I always get compliments every time she's done my hair; thanks for being so awesome Maria! read more

Love the Salon setting and location. I always have Kaleena do my hair but all of the staff is very welcoming!

Defining Image Salon is the only place I will go to get my hair done. Nichole has been doing my hair she's been in the biz, I once cheated on her and will never do so again! All of the stylists are awesome, have a great sense of humor, friendly and are very welcoming. I recently went in for a drastic color change and I couldn't have been happier. I got exactly what I wanted but 100 times better than I imagined...and received tons of compliments! They carry great products, give spot on recommendations on what will work best for your hair and wonderful styling advice. I usually hate sitting for long periods of time, but I always enjoy my time here and look forward to my next appointment. You need to check these talented stylists out, they do not disappoint! read more