After dinner, visiting here at 9pm on a Wednesday was a fun adventure…read more So many trees, lights, ornaments, snow globes galore to explore here over 2 stories. Parking available in front of the store. Prices are high for the typical made in China ornaments. I found a pretty Egyptian glass bell ornament as a souvenir to add to my collection. Would recommend during a sale, or if you have a specific theme in mind. Enjoy!

Christmas decorations, Christmas ornaments, Christmas everything!! I can't believe I hadn't been to…read morethis store earlier. They have such a big variety of everything Christmas. I started a tradition of getting an ornament with my family.

Adorable and Great Staff - Nov 13, 2009 Prices, selection…read moreand helpful staff were remarkable. We were really impressed with our purchases and their prices.

I live out all my Christmas dreams here. Seriously if you're ever feeling sad or angry, do not go…read moreto the mall, this place will fix you. It has a whole department dedicated to Santa, and music boxes! Oh, and did I mention it's open all year round?!

The store manager Cheryl cares about her customers. The candles last a long time burning. The…read moregreat thing about the candles is that they give off a scent even unlit. The store always has specials, and new fragrances every few months. Kitchen Spice and Honey Clementine are favorites of mine.

I love this Yankee Candle Store. The workers are always friendly and ready to help. There always…read moreseems to be a sale going on. I wouldn't go unless I have a coupon because the candles are pretty expensive.

During a visit to the outlets on Saturday 2/22/2025 My mom, sister and myself had a bad experience…read morewhile shopping in the Yankee Candle store. We all purchased candles and during the check out process we experienced poor customer service from Betty, who later advised she was the store manager. When my mother paid for her purchase the cashier (not Betty or Paul) forgot to ring up one of my mother's items. After my mom realized her mistake, the cashier offered to ring it up in a second purchase. My mother agreed, but when she tried to pay with cash for one item she was told they are cashless. My mother was frustrated because the counter was cluttered with so much stuff that was part of the reason the item was missed and hard to see the sign stating they were cashless. My mother chose not to get the item and then took her purchases out the store very frustrated with the situation. The cashier never apologized for her mistake in not ringing up all her items. And ultimately still out the item in my moms bag. She then took it back and was honest about it being in her bag and left the store once again. My sister paid and left the store as well. When I got to the counter as I was being rung up by the other cashier, Betty began to tell Paul about the "rude customer". I stood there knowing Betty was aware we were together and did not say anything for several minutes. Then Betty made some rude comments about my mother and her clearly not seeing all their signs throughout store in front of me. I then had no choice but to speak up. I advised her it was poor customer service to talk about a customer in front of others. She looked at me and said "And! She was the rude one". I then had to explain to her that was not how customer service worked and I was offended because she was talking about my mother. She was hostile towards me and I finished my purchase and left the store. We were so distraught from how we, three paying customers were mistreated so badly for no reason. My mother went back in to speak to the manager, who happened to to be Betty herself. And request the corporate number. Betty refused to give it to her and my mother walked out. Determined to report the issue my sister went in and also requested the corporate number. Betty was rude and not willing to assist and then lied about refusing to help my mother. Paul spoke up and provided my sister the information. Betty then proceeded to be rude to my sister and when she called her out on her lies she was told she had to leave the store. We attempted to call corporate, however they were not open on Saturday. I don't think this is how Yankee candle would like to see their paying customers treated. Will never visit or recommend this store to anyone after my treatment.

My husband and my son and I all visited this shop today with our brand new sweet, sleepy, tiny…read morepuppy. Linda was the staff member on duty. She is delightful and smart! We enjoyed visiting with her and chatting with her. She sure knows her stones! Wow! I was very impressed with her. I loved the variety of gemstones and crystals, and also the prices. I bought everything I have been eyeing on Etsy, but I didn't need to pay shipping! It was quite wonderful. I was able to purchase things I have been looking at on Etsy and Amazon ... and get at perfect prices! Also, my son loved the shop. He found gemstones that, in​ his description - were "perfect, because​ of what they did, not because​ of how they looked." I wish we lived closer. We come to Williamsburg 1-2x per year. If we lived locally, we would visit probably at least monthly. What a wonderful shop.

I went in because a coworker found out that I like crystals and wear them all the time. I went in…read morethere with the mind set that I was just looking and not going to buy anything. I actually find an item that I was looking for and it was a nice looking piece and worth the price. There are a ton of crystals with a description of each item and what it's supposed to help the person.

Like many things at Colonial Williamsburg, the bookstore is unfortunately less refined and more…read moretouristy than it was years ago, but I think that's a reflection on the visitors and their tastes and Williamsburg's attempts to adapt to what people will buy. The book sections are smaller than they were, the video and music section is gone, and they've moved some of the food stuffs and home decorations from across the hall to fill the space. Still, there is a good selection of books on relevant history from Jamestown through the Civil War, decorative arts, architecture, trades and crafts, cooking and military history for the serious historian; and of course books on Williamsburg itself. Check out the bargain table for good deals on close out items.

On a recent visit to Colonial Williamsburg, I stopped in to look around. Bought some books and…read moreprints. They were nice enough to let me leave my purchases until I finished with Williamsburg. When I returned to pick up my purchases, I was told the Artist came in and they had him sign the largest print I bought. What a thoughtful thing to do for a perfect stranger. Their sales people are the best. Love this store. I give them TEN STARS for super service. Sarah Texas

I went in there to use some coupons that I had received. As it turns out the day I went in there…read morethey had this amazing sale. The lady who helped me was amazing and gave me wonderful suggestions. The staff there is amazing and honest.

I may be a little biased here, but they have the best customer service lately!!! This is the second…read moretime I've been here on crutches, no less. Everyone holds the door open for me and asks if I need help with my shopping bag. I, however, am a stubborn mug, so it is hard for me to accept help. But at about $100 worth of merchandise later and I'm struggling to get to the cash register. Lol there are so many good deals that I couldn't pass up. So now I have plenty of smell good stuff and I'm outta here!!!

Hoke depot management, after waiting for almost 15 minutes for and associate, decide to went front…read moredesk for assistance and the cashier told the last associate left at 5:30pm so no one was able to help me out to set up my garage door contract, why the store is open till 9pm when there's no associate to help customer, definitely we living hard times.

The staff in the garden center are unfailingly helpful. Nice selection of healthy plants, and…read moregardening supplies, but it's the staff who make visits worth driving across town. Prices are comparable to other big box home stores in Williamsburg and surrounding area.