Customer service is good. Everyone is happy to help. Waiting time is not long…read more Everyone is ready to help you with your purchase.

Resized my watch no problems, even cleaned my bracelet with no damages! even showed me around Andy…read morewas great, showed me around! Thank you Felipe, an Dan the father for supporting the show!

Great place to buy and sell your gold and silver the owners are so kind and helpful and are so fair…read moreyou can trust they are honest peaple they treat peaple like family I'll be a customer for life highly recommend it his place

havent been able to get in for weeks incorrect hours when i go theres always a sign that says…read moreclosed please fix ur hours

I lost one of the diamonds in my anniversary ring and had been looking for a reputable jeweler. A…read morefriend recommended D Roberts. What a delightful experience! Veronica was so welcoming when I arrived and made me feel so loved. She spent time with me and made sure that my needs were fulfilled. I left my wedding and anniversary ring with her and both were absolutely beautiful when I picked them up. She worked well with my budget to assure that I would be happy. Highly recommend!

Came to have a gold ring my mom gave me resized and polished. Veronica helped and it's looks brand…read morenew! The size is perfect and they got it to me in two days! Excellent service and super helpful, only $45 after everything. Thank you so much!!

Great customer service and follow up! Was very happy with my necklace and they even cleaned the…read morecharm for me

Very nice, professional and trustworthy. Bought the Cuban 14k 24" necklace !! Very Nice! The gold…read moreNugget came from Rich Hill in Arizona.

I had an amazing experience at Samuels jewelry. Dana was so sweet and made sure I got something I…read moretruly loved. If you need to upgrade your wedding ring this is your place. They will make sure you get the best deals and they have financing. Totally recommend. Ask for Dana

For a jewelry store in Hemet, this one is not bad. Many of the others have been out of business for…read morea long time. The Hemet Mall is hard to survive. The customer service is decent. They helped me as soon as I walked in. They were polite even though I did not make a purchase on that day. They have a nice selection of things, I would return here again!

TOTAL RIP OFF!!!!!!!!!!!!!!!!!!!!!!!!!!!! My granddaughter…read morebought me a bracelet and necklace for Christmas spent close to $300. Well, the bracelet kept opening and falling off and the chain was so fine I was afraid to wear it. We took it back to possibly trade for something else. They told us we have to spend another $290. WHAT??? I have never heard of your only way to return was to spend more money even if the bracelet was defective. THIS PLACE IS A TOTAL RIP OFF!!! They took advantage of a young kid and if that's how you do business you will be closing soon. Seems a lot of people are pissed off. We walked out with the original purchase as they would not even fix the bracelet. Hopefully karma takes care of you

I have shopped at the HEMET, CA Daniel's Jeweler once I moved to San Jacinto. I purchased some…read morejewelry that I am very proud I could afford. One of the ring's went home with me that day and the other had to be sized. when I was paying, one of the employees that came in on her day off proceeded to make a face as if she was shocked that I could afford such an item. I'm not sure if it was the way I was dressed (I was dressed very comfortable that day), but she should not make a face if it is not followed up with some kind of explanation. It didn't bother me too much and I didn't say anything, and we left after the transaction was complete. When I went to pick up one of the rings we had sized, an employee was feeding her infant when I walked in. Which is not a totally awful thing, but a little unprofessional. When we got to the counter to provide our ID, she decided she needed to tell my son, who was with me and struggling to pull out his ID from his wallet, that he needs to eat something because he was shaking so much. I let her know that my son has MS and Seizures (due to epilepsy), and that the shaking is for life. Not fixable. She didn't apologize for giving her opinion or what she thought was advice. If she hadn't said it with a matter of fact attitude like my son was doing something to feel the way he does, I wouldn't be submitting such a review right now. I will definitely not be shopping at the Hemet, CA location anymore. My best service has always been the Temecula, CA location and I will only go there from now on.

The staff were very welcoming and very helpful. It makes our experience wonderful! Definitely…read morecoming back.

Purchased a new set of earrings the customer service is always great here very friendly and…read morehelpful. They are good on there prices and will work with you if you have bad credit. Overall will definitely recommend to my friends.

I would like to start off by saying that as soon as I walked in I was greeted by a couple of…read moreemployees that were very nice. I came in to get my watch fixed and was helped by Leah Finn. She was so good at what she does and we had a nice conversation while my watch was getting fixed. Everyone in the store was polite and very professional!!! What a great experience! I would recommend this store for all your jewelry and repairs if needed. It was my first time in the store and now they gained another customer! Thank you, Ted Sawyer

Unfulfilled Promises and Missed Opportunities…read more As a Yelper, I strive to give local businesses every opportunity to shine, especially those with a boutique charm and a promise of personal service. Unfortunately, after three visits to LA Masters of Fine Jewelers in Temecula, I'm left disheartened by a sharp contrast in experience and a lack of basic follow-through. My first visit was lovely. I stopped in out of curiosity, was greeted warmly, and enjoyed browsing their jewelry. No pressure, just genuine enthusiasm and hospitality. It left a positive impression and made me bookmark them for the future. Fast forward to my second visit, now newly engaged and eager to support a local jeweler with a custom wedding band for my fiancé. Again, I was welcomed kindly and talked through the customization process in detail. I was advised to return with my fiancé to confirm sizing, metal, and width. Everything felt thoughtful and promising. However, my third visit, which should've been the most exciting and collaborative, was a disappointment. While we were initially greeted pleasantly, the energy shifted abruptly when I mentioned having spoken with a different associate the day prior. The associate assisting us redirected us to the register and openly discussed passing the commission to the original associate, in front of us. The handoff was awkward and impersonal. Despite that, we provided all the necessary details for our custom ring: sizing, specs, and inspiration images. We were told we'd receive our CAD drawing within 4 days (by 7/23) to review before moving forward. It has now been 12 days, and we've heard nothing. No call. No email. No CAD drawing. No follow-up of any kind. The irony? That very same day, we visited another local jeweler who, unprompted, expressed surprise that LA Masters was still in business due to their history of poor follow-through. At the time, I dismissed that as unprofessional gossip, but sadly, I experienced exactly what she described. We were genuinely ready to move forward with a purchase. But the lack of professionalism, accountability, and basic courtesy speaks volumes. I won't chase a business to give them my money, especially for something as sentimental and significant as a wedding ring. I wanted to support you, LA Masters. But you made it clear I'm better off going elsewhere.