Great customer service and follow up! Was very happy with my necklace and they even cleaned the…read morecharm for me

Very nice, professional and trustworthy. Bought the Cuban 14k 24" necklace !! Very Nice! The gold…read moreNugget came from Rich Hill in Arizona.

Instead of fixing our old mantel clock, we found a new (old), beauty. We absolutely love our clock,…read morethis place, and the owners!

BOTTOM LINE FIRST: If you have a valuable clock that needs…read morerepair, look no further. This is the place to bring it. I am highly confident you will be as happy with the work done here as I was with mine. The round trip from my home in Carlsbad took about an hour, and the result was more than worth the drive. In fact, no clock of mine will ever be going anywhere else. This is a two-person family business. Mr. Burhan Kivrak does the repair work, and I can tell you without hesitation that he is a master of his craft. His daughter, Denise, handles communication with customers and is one of the nicest people I have ever had the pleasure of doing business with. She is also learning the trade from her father, which means Timekeepers of Escondido will remain a valuable resource for many years to come. THE STORY: Nearly 25 years ago I purchased a Seiko musical wall clock. It features six different melodies and an elaborate motion display that always fascinated my family. Over the years it became one of those possessions that evolves from a purchase into something much more meaningful. Recently, a serious problem developed. Some of the moving figures began to stutter instead of moving smoothly, accompanied by a loud grinding and ratcheting noise every hour. Last year I took the clock back to the large clock dealership where I originally purchased it. After examining it, they told me the problem was likely on the circuit board and that replacement parts were no longer available. In short, they believed the clock could not be repaired. For a while, that seemed to be the end of the story. Eventually I searched for clock repair shops near me. Four possibilities came up. One I ruled out immediately based on reviews. I called the next two and described the problem. Both told me, in one form or another, that the clock could not be fixed. Then I called Timekeepers of Escondido. Denise answered. After I described the clock and the issue, she did not tell me it couldn't be repaired. She suggested I send a video, which I did. She reviewed it and explained that they would need to see the clock in person before providing an estimate. That same afternoon I brought it to the shop and met both Denise and her father. They explained that it would take a few days to evaluate and provide an estimate, and that repairs would likely take two to three weeks if I approved the work. A few days later Denise texted me with an estimate of $245. Considering that the clock originally cost about $600 and that multiple shops had essentially declared it beyond saving, I considered that a bargain. I immediately approved the repair. The estimated turnaround time was two to three weeks. Twelve days later, Denise texted me: "Your clock is ready." I picked it up, brought it home, and hung it back on the wall. It now works beautifully again. The stuttering is gone, the noise is gone, and the clock performs exactly as it should. What impressed me just as much as the repair itself was the customer service. Denise communicated clearly throughout the process and even followed up the next day to ask how the clock was doing. That kind of service is rare. Timekeepers of Escondido succeeded where several other businesses told me success was impossible. They repaired a treasured clock I genuinely thought might be lost forever. I recommend them without reservation and will gladly send friends, neighbors, and family members their way. They have certainly earned my future business.

I do not recommend Watch Wears in Orange, CA based on my personal experience…read more In 2013, I purchased a yellow diamond ring surrounded by white diamonds for a significant amount of money. It came with an appraisal stating a value of $14,000. Shortly after, I returned to have the ring resized and was told they also buy gold and jewelry. I brought in additional items and was given store credit. Later, I returned to use the remaining credit and was told by the owner that I had no credit left and would have to pay again. There was no clear record provided, no transparency, and no effort to resolve the discrepancy. I was essentially told the credit didn't exist anymore, and I had no documentation to challenge it at the time. In 2026, I scheduled an appointment to sell the same ring back to them. I clearly stated on the phone that I was bringing in a ring originally purchased from their store. When I arrived, they inspected it along with the appraisal, then told me they were not buying diamonds due to market conditions and lab-grown diamonds affecting resale value. This should have been communicated when I made the appointment. Instead, I wasted time going in for a meeting that should never have been scheduled. Overall, my experience with this business has been inconsistent, poorly communicated, and unprofessional. While they do carry attractive jewelry, I personally do not trust their business practices or transparency.

Wonderful service and warm welcome - BUY with absolute confidence and security!!!…read moreGreat people

Smooth process from beginning to end. We were handling transitioning a loved one to assisted living…read moreout of the area and Amie allowed us to focus on care and not "selling items". It was a gated community and it rained the whole sale but she pulled it off great!

After another company let me down, I called Aime at the last minute and she came over the next day…read more I can't say enough positive things about her! Excellent communication, very professional, fair pricing, extremely organized and detailed! There's no doubt that she got the highest amount of money possible, more than I imagined! She left the house neat and empty as we hoped! Being out of state we really relied on her to take care of everything and she went above and beyond! Do not hesitate to use Aime!

My husband gifted me a new wedding band so my engagement ring looked old compared to the band. I…read moretook it in to Diamond and Design to see if they can clean it and polish it. They suggested I do a rhodium plating. When I picked up my ring, I was amazed on how beautiful, clean and shiny my ring looked. It looked brand new. The owner was very nice and answered all my questions. They have beautiful jewelry! Highly recommended!

We did it !! We tied the knot !!…read moreThank you Diamonds and Design for making our wedding so special ‍ Our wedding rings are so special and beautiful , You are all amazing !!

Took my cuckoo clock to get an estimate on a repair and was quoted $395. I took it to a second…read moreclock repair and found out it wasn't actually broken and showed me how to use it. Very disheartening

I had bought a clock from nostalgia furniture in Yucaipa California. And after searching the…read moreInternet I couldn't find any of the parts I needed to get my clock working. Then I found Jimmy's Alpine Clock Shop. I went there and found everything that I needed and more. Jimmy is a very nice person and very skilled at fixing clocks. Thanks to Jimmy, I have a clock that works and sounds beautiful when it comes. If you ever need a clock fixed by a very skilled clock repair man, go to Jimmy's Alpine Clock Shop.

So once again, he fixed my mother's anniversary ring because stupid Me was moving and broke the…read moreband. He fixed the band and clean the whole ring and made it look brand new again. This ring means a lot to me because my mother passed and he brought a big smile to my face and I will keep going to him. Amazing job.

He sold me a diamond ring and sized it, it is top quality and looks great, Sam also put batteries…read moreinto two of my watches. He is very nice and very professional. I have bought jewelry from him before and he stands behind his products. I enjoyed the experience.