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    The Old Store

    4.0 (1 review)
    Closed • Closed
    Updated 1 month ago

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    1 year ago

    Helpful 17
    Thanks 6
    Love this 16
    Oh no 0

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    Valley Hardware

    Valley Hardware

    3.1(7 reviews)
    70.3 mi

    Do not rent a Uhaul here. These guys messed up a reservation and registration so bad I'm gonna end…read morehaving to spend hours on the phone with Uhaul to undo what they messed up.

    Edit: I'm adding one star because the manager called me today, told me the online order was…read morecanceled, and apologized for the inconvenience. (Maybe he got the Yelp review?) This company has horrible customer service. I placed an online order and never got a notification that it was fulfilled or ready for pickup. I called the next day, and no one answered. I called again five minutes later, and a grumpy old guy sounded annoyed and bothered about my call asking about the order. He said he hadn't seen any order and didn't know how to look it up. He huffed and puffed as he checked whether they had the part in stock, acting like I was taking him away from other "important" work. I went to the store and bought the part. The next day I realized the online order was still pending on their site. I called the store, and it was answered, and then they hung up. Then I called again and got the grumpy guy, who got the manager on the line. The manager was cocky, told me he couldn't cancel the order, and told me not to worry about it. I told him I preferred it to be canceled, and I couldn't do it on my end. I didn't want to accidentally get charged twice. The manager told me they never fulfill online orders. What? I told him they should remove it from their site and not offer that option. He said another company would have to cancel the order. He said he couldn't. I said, don't you have a relationship with that company, and you could call them with the order number and ask them to cancel the order? Then he said, yes, he could do that. I kind of doubt he will. The young guy who is helping customers find things and is the cashier was the only bright spot and nice person in that store. I can't believe grown men don't know how to give good customer service. The customer should always come first. This store has the Worst . Customer . Service . Ever!

    Cj's Do It Center

    Cj's Do It Center

    3.0(8 reviews)
    56.9 mi
    •$$

    Home town service. Dry lumber, stored inside. Much less…read moretwisting and warping. Also the bulk screws by the pound. I really like that.

    I went to CJ's Do it center in Price, Utah yesterday on 9-22-2024 to try to find out what happened…read moreto a package I had dropped off and left in their care as they are a UPS drop off location. The gentleman that was there was extremely nice, and told me that he had no idea in regards to my lost package and asked me to come back tomorrow 9-23-2024 in order to talk to his manager to see what she could do. I should have gotten his name so I could boast on his pleasant attitude and the help he gave me. He is the only reason I have given a 2 star rating. I walked in today on 9/23-2024 and started speaking to the manager Melissa as I was told to do yesterday. She immediately started cutting me off and telling me not to yell at her as I tried to ask a question and yet she was the one raising her voice. I only started doing the same because she would not let me get a word in and started giving me a list of all these reasons why the package wasnt in her care because she's been gone and how they're a hardware store that doesn't even want to do this. I have worked customer service before. I know how crappy it is, especially when something goes wrong but the way she handled it was incredibly unprofessional. The reason people come at them about the UPS stuff (regardless of them wanting to deal with it or not) is not because of any issues with the service itself, it's because of people who jump the gun like her and cause the customers to become more upset than when they walked in when customers are just trying to figure out what happened to their stuff. I can be extremely patient in these situations but if you start raising your voice to me and cutting me off like that then you can bet your bottom dollar I'm going to return that attitude. I have NEVER gotten upset like that with someone when trying to solve a problem like this before and I have had plenty myself working in various customer service jobs since 2013 and dealing with all manner of upset customers due to store policies that have absolutely nothing to do with me. I will be filing a complaint with the company and will NEVER go back in that store to use any of their services so long as Melissa is the manager.

    Photos
    Cj's Do It Center - 25 août 2019 à 8h10

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    25 août 2019 à 8h10

    Larsens Ace Hardware - Fountain drinks station

    Larsens Ace Hardware

    4.1(7 reviews)
    56.8 mi
    •$$

    We were driving from Las Vegas to Denver, needed an item for the hardware store, food and…read morestretching our legs. Little did we know we'd find it all at the Ace Hardware. The staff were super helpful. On my way to the ladies room I spotted a restaurant in the store, so we gave it a try. I had a crispy chicken sandwich that was very good. This is a huge store with lots to look at along with good food.

    Today while traveling to Grand Junction from Las Vegas, my friend who is traveling and I were…read morelooking for a place to have lunch and came upon Munchies which was inside an Ace Hardware store. The small restaurant is known for building your own burgers but I wasn't prepared for how you were to build it. The hardware store itself was nice and one of the largest Ace's I have been in but again, this is about Munchies. They have the menu at the register and prices for the food was decent. I thought that after paying that they would make burger for you but that's where the fun begins. You grab a container that holds the bun and then move to the fridge that has the raw burger patty, which was covered and sealed and if you ordered a cheeseburger, the cheese as well. You then go to the counter to season your burger with any seasonings you like and then you place the burger patty into the grill and the buns in the toaster oven. While your lunch is cooking, they have a sink to wash your hands. Once the burger and buns are cooked, they'll drop into an area where you pick them up with tongs into your container. Once you have your burger you then move to an area where you put whatever toppings you want on it. I also got the cheese curds and with drink, the total was around $12. The food was good and while this was a new experience, it was kind of fun. The ladies that were working the counter were nice enough to help us out as my friend and I were a little perplexed. If you're looking for a unique experience where you truly make your own burger, then come and check out Munchies.

    Photos
    Larsens Ace Hardware - Menu

    Menu

    Larsens Ace Hardware - Menu as of June 3rd, 2024

    Menu as of June 3rd, 2024

    Larsens Ace Hardware - Where you cook your burger and toast your buns

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    Where you cook your burger and toast your buns

    The Old Store - antiques - Updated September 2026

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