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Stringham's Hardware

5.0 (1 review)
Open • 7:00 am - 8:00 pm
Updated over 3 months ago

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2 years ago

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Lowe’s

Lowe’s

(20 reviews)

The location is convenient and the lines are never long. I can usually find someone to help when I…read moreneed. However, I have been super disappointed in the flooring department. We scheduled a measure and install, and ordered the flooring and suggested underlayment. Our installers arrived and let us know that the wrong underlayment had been chosen by the flooring department, and had to charge new underlayment to our card. They then had pulled up nearly all of the flooring before they noticed a drain that was visible before the removal. It had been missed during the measurement, and our installers informed us that they would be unable to install the flooring we had ordered in that location. They installed the flooring up to that drain, and let us know we would need to install the rest on our own and get a refund for labor, or choose a different flooring that they would come to install a few weeks later. It was a rental property, so we needed the flooring done ASAP, so we chose to finish installing it ourselves. It took two days, and purchasing several tools to complete the project on our own, but we were glad to have it done. I called the following Monday to discuss the refund of the incorrect underlayment and labor charges, and was sent on a wild goose chase of different numbers to call to get it fixed. We were ultimately told by Carla in flooring that she would be the one to process the refund. We have called half a dozen times, with no refund, and at this point I have given up on trying. Definitely will not go through their install program again.

WOW!! My wife and I went into Lowe's in Spanish Fork to purchase an above range microwave. We…read moreweren't there to look. We were there to BUY. We waited at the appliance area for a bit after looking at models and finally a clerk comes in. He goes and sits (he was actually in a wheelchair) at the appliance desk. I ask him, is there someone that can help us with a microwave? He says he can and follows me over to the aisle. He asks if I had one picked out. I tell him I have questions first. I ask my first question and look back at him and he's looking at his phone. I repeat the question and he answers me while looking at his phone. I ask the next question and he is still on his phone. By now I'm done, so we left.

Stringham's Hardware - hardware - Updated May 2026

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