Our first time at this location, though we have canvased May other Spag Factories . We sat at the bar , weirdly up against the trolley at this location. But this afternoon was sparsely seated and we enjoyed the house special cocktail a blackberry Long Island ice tea . Very refreshing. The appetizer menu is hidden in the drink menu folder not listed on the entree menu . The olive tapenade with grilled toast is a wonderful starter My husband decided to try something new , the crab and lobster ravioli. He also enjoys a side sausage grilled butterflied every time . My usual favorite is the manger's favorite. Clam /Mizithira is my picks as usual. Everything tasted as remembered an as expected. Our bartender was so chirpy and provided just the right amount of attention! Prices have risen a few bucks , but I personally feel It remains such a good value to enjoy the all inclusive salad ,or soup plus fresh sourdough bread along with ones entree and ice cream at the menus listed price . read more

The Old Spaghetti Factory - Italian Near Me - Redlands, California

We had a pretty good and enjoyable experience at the Spaghetti Factory. We were seated quickly, and everyone was very friendly from the moment we walked in. I started with the Paper Plane cocktail and my husband had a beer -- both were very good. The service was friendly, attentive, and accommodating throughout the night. For appetizers, we tried the spinach artichoke dip. For our main entree I had the mushroom ravioli with a side of Italian sausage absolutely hit the spot. My husband also really enjoyed the meat sauce lasagna. Both hearty portions. Overall, everything tasted great and the ambience had a nice cozy vibe. The only downside was the bussing staff. The booth across from us sat covered in dirty plates, drinks, and food on the floor for most of our meal while the buss boy seemed completely glued to his cell phone. Watching him "clean" was honestly so unbelievable it became its own form of dinner entertainment. He finally decided to bus the table as we were finishing our meal, moving with the energy of someone being forced awake from a nap. At one point he swept the floor like he was auditioning for the role of "busy employee," somehow missing half the trash in the process and not seeming to care at all. It was equal parts shocking and weirdly fascinating to watch, especially because our server was amazing and clearly working hard while he wandered around like a zombie. Aside from that unexpected side show, we still had a really enjoyable dinner and would come back again. read more

We love this location! Food is always delicious and hot.. Service is always amazing!! Our server Jennifer J, went above and beyond being my husband's birthday and she was soooo sweet! We came in close to closing and they happily served us. Make sure you ask for Jennifer J if she's available! She will take care of you with a smile and awesome service! Ambiance!! It's gorgeous inside with stained glass, beautiful fixtures and lamps and the bathrooms are always clean and well stocked when we come here. Thank you for taking care of us so nicely! read more

The Old Spaghetti Factory - Chicken Parmigiana with spaghetti - Italian Near Me - Redlands, California

See all

A great place to bring your family because of the large portions and great value every meal comes with soup or salad bread and ice cream. The service is always top notch. It's a nice elegant ambiance with a large caboose train car you can sit in. I had the Tuscan chicken it had great flavor. read more

The Old Spaghetti Factory - Italian Near Me - Redlands, California

My family stopped here for lunch on our way back from arrowhead, we had my moms dog with us and they were happy to let us have the patio so long as we were patient with the staff as they were short. Not a problem for us since it meant we could catch up more. Despite the warning of service might be slow they were pretty fast on getting to us with drinks and food. Speaking of food, we started with the garlic cheese bread and Marinara. Bread was fresh and tasty but the star was the marinara, perfectly seasoned and honestly drinkable. I had foolishly thought it would be like any other marinara and oh how mistaken I was. Both my sister and mom had their more well known (apparently) dish which is the Mizithra, both loved it. Personally I'm not a fan of brown butter and that is all this dish is. So for me it wasn't to my taste but if you love buttered noodles or brown butter you will LOVE this item. I opted for the Tuscan Chicken with Penne which was so good, creamy and well cooked chicken and paired with their fresh bread was such an amazing lunch and dinner! Also, we tried their pesto Ranch for the salads and let me tell you, from someone who does not like pesto this was so good the plate was clean by the end (seriously use the bread to soak up the dressing). For dog families, the side of chicken is dog friendly, it's lightly breaded and not really seasoned so it's perfect for puppets to join the family meal. Considering this was my first time here I was quite impressed and would love to go back! read more

See all

I visited this restaurant in January 2026 to partake in their special anniversary pricing on their classic three course meals. The Redlands location is huge with interesting antiques and stained glass to look at while dining. I chose the Manager's Favorite with Spicy Vesuvius Sauce and Mizithra Cheese and Browned Butter. The Spicy Vesuvius had chicken sausage and chopped meatballs in it. The sauce was only as spicy as the Tabasco sauce used in seasoning. Just a bit of a kick. It also had a slight sweetness to it. The Mizithra Cheese and Browned Butter was delicious as usual. The meal came with a soup or salad, a large loaf of warm sourdough bread, and a dessert of either spumoni or vanilla ice cream. Service was exemplary by Donovan. He is amiable, efficient, and very professional. read more

See all

Came in during the week for lunch - the architecture and design of the bar and dining areas are so beautiful. Staff was extremely friendly, the menu has so much to choose from. And you NEED to order the Raspberry Italian soda. I had that and their Cotton Candy lime drink - both were so delicious. Will be returning! read more

See all

I ordered 2 spaghetti and meat balls, salad to go and when I got there the bill came out to be $48. Paid went home 6min away and food was cold, salad was brown and only 1 roll for two meals. Wrote to them via web site DM called back and I voiced my concerns and I was advised that on to go meals only 1 roll is correct for 2 meals. But if I eat in I would get 2 rolls for same price. He offered a 15% discount on my next meal if I ate at restaurant!! Ohoooo and this is the topper 1 meat ball cut in 1/2 and placed like I received 2 meat balls ! Never ever again will I eat at this place !! I hope no one else go and eats there !!! read more

See all

Great food with great ambiance. Right when you walk in it feels like you are transported to a different era. We sat in a booth and they were spacious. The server was quick to get our drinks and take our order. I ordered the 3 course meal, with minestrone soup and Sicilian Meat balls on spaghetti. It came with a whole loaf of bread which was fresh and warm. The minestrone soup was decent. I really liked the Sicilian meatballs with spaghetti. It was a good sized portion. The 3 course meal also included ice cream and I chose the spumoni. It was delicious. Overall it was great dining experience and affordable too. I will definitely be back! read more

See all

Everything was fantastic. The best part was talking to Justine, the manager. Talk about the perfect person for the job... Don't ever let this lady leave you. I would hire her a million times out of ten. Excellent guest relations as well as service! Helping out in the busy bar. What a delight after spending hours at the Nissan dealership. Totally turned our day around. Protect her at all costs! read more

The Old Spaghetti Factory - Spinach Dip - Italian Near Me - Redlands, California

Get the app for some free items. I love the soup and the salad and I usually get both. I don't love the pasta. The place is beautiful though. Nice staff. read more

See all

Ambience - 4/5 Food - 3/5 - Slightly larger portions for the price would be better. Service - 3/5 - Pace and nonverbal communication can use improvement. read more

I loved coming here as a child and my kids love this place too. Consistent throughout my entire life. I really enjoyed the chicken Marsala with garlic mizitha on our last visit. The always get the lasagna and cheese bread. My partner's Alfredo was really great. The service was lacking on my most recent experience but that's common with a young staff. read more

The Old Spaghetti Factory - Italian Near Me - Redlands, California

Was about a 20 minute wait for Saturday lunch which is understandable. The interior was very cute. We ordered bread, soup, and salad. The soup was very delicious and I finished it quickly. I ordered the White Clam Sauce Pasta and it was alright. The clams were good but I wasn't crazy about the thick sauce. read more

See all

From the moment we arrived, Mateo our Bartender/server was extremely friendly and attentive. He has a contagious smile and he made sure we had everything we wanted. This experience at the Old Spaghetti Factory was the only one even worth a review. The other two locations we ate at were a complete disaster. Thank you, OSF Redlands for setting the bar higher! read more

The Old Spaghetti Factory - The bar at Old Spaghetti Factory, Redlands, CA - Italian Near Me - Redlands, California

See all

Many years ago I had a bad customer service experience at the Hollywood location and I never went back. We went to this location to enjoy an early dinner and I'm glad we did. The interior has a lot of old school style character and also a street car that you can eat inside. They offered a three item special with an entree, side, and dessert. My choice was the lasagna, salad with ranch dressing, and the spumoni ice cream. The food was so good and it made me want to someday go back and try some other dishes. read more

The Old Spaghetti Factory - Sunday Funday lunch MAR2025 - Italian Near Me - Redlands, California

We always enjoy the food. Last night our server Karen was the highlight of the night. Smiled the minute she said hello and kept smiling through the time she served us. Karen's service is exceptional, we truly enjoyed our experience with her. Also, I overheard Karen being asked by a server if she would be willing to take another table, again that smile; as she said, yes, of course. Karen is a keeper and we hope her management knows how exceptional she is. We will come back and request her area. Karen is a keeper! read more

We will not be back here again. The location is very nice love the decor and vibe. This was our entire families first time it was about 10 of us and we were excited! We were seated in a secluded room that made us feel forgotten majority of the time. I'm not sure if our taste buds are just not aligning with the food but everything was not good. Everyone was unhappy with their food sadly. The highlight of our meal was the ice cream! I didn't take any pictures sadly. read more

Nice atmosphere. We were amazed with the tram/ train interior on the inside. Love it! Spaghetti and pasta was sooooo good. I love that they gave us free ice cream as well!! Thank you! Lovely! read more

The Old Spaghetti Factory - Fettuccine Alfredo Spicy Spaghetti Vesuvius - Italian Near Me - Redlands, California

The Service was terrible. Brianna, server was only known from the receipt. Brianna never introduced herself formally upon her arrival to our table. We were there with balloons and cakes to celebrate my daughters birthday. Normally you get your drinks right away after being seated, but that didnt happen right away. Bread didnt come until about 10 to 15 minutes after asking and noticing table behind receiving bread before us. The hearty portion was exactly the portion size as the regular with barely any sauce. To be charged for extra sauce without being told I think is not good. We never were asked if we needed any refills on our drinks. My daughter was never acknowledged for her birthday. The atmosphere itself was great but the general service was extremely bad. Now down to what really hurts. Everyone in our party was sick for days. My husband noticed while in the restroom someone vomiting. This was a real bad experience. One not to be forgotten. I actually had to phone in to the Dr in regards to my lasting Vomitting and Diarrhea. Tip was left and a random employee came to receive it. Honestly if possible I would truly like to have my money as well as the tip refunded. The Service was horrible. The food was sickening. The experience was one I do not want to experience again. read more

The Old Spaghetti Factory - Plate of noodles trying to mix up to obtain some meat sauce - Italian Near Me - Redlands, California

See all

It's unfortunate when the service makes it very unpleasant for a paying customer to enjoy food!!!! The server made a mistake on our order which if understood but when the server comes back with attitude that's not ok it was the servers mistake not ours will definitely NOT be coming back to this location i am a local and i would rather go out of my way to drive further so I'm treated with a little more respect . read more

The worst part was waiting over an hour for not so great food. The other table of our party had already finished eating and our orders were still nowhere to be found. Glad I tried it: Linguine with white clam sauce and the Crab Ravioli Never again: Meat Lover's Treat came with dry burned meat balls. Chicken Parmigiana was dry. read more

The Old Spaghetti Factory - Menu - Italian Near Me - Redlands, California

First of all our waitress Karen was the best waitress I have ever had in any restaurant. Her hospitality was beyond being nice she made sure we felt comfortable and enjoyed our dinner. She kept coming back making sure we were doing good and that we were happy with our meal. It was my first time going to Spaghetti Factory but it's not gonna be my last. Thank you Karen for being so nice to us and treating us with the upmost respect. The food was delicious also. read more

I would say one of the nicer and cleaner spaghetti factory. The service was good. They kept bringing bread and refills when needed. I do think the pasta is a little bland. read more

I've always had a great experience here but when it's busy it's busy and you can sit there for a bit not an unreasonable bit just enough to notice. Definitely suggest putting a reservation in! Staff is always helpful and kind too :) read more

Good service good food nice ambience server was good bartender was really cool and fast

Got seated right away by the sweetest young man ever. Great service. Dave and I both had the Mizithra Cheese w/Browned Butter (it's Meatless Monday!) So great. The fresh loaf of bread was perfectly warm. We really enjoyed our dinner here tonight. I took notice of the stained glass windows this time. Very pretty. read more

See all

This is my second time here.... it has not disappointed. The service is good and the food is wonderful. Love the cold fresh salad. I've had the Lasagna the spaghetti with Italian sausage and meatballs. Today I'm having crab ravioli. I'm becoming a regular. read more

The Old Spaghetti Factory - Crab Ravioli - Italian Near Me - Redlands, California

See all

Unfortunately, our dining experience was not good and we will not be back. First, the service, other than taking our orders and dropping off drinks and food, never saw our server. We needed more salad dressing, but wasn't going to happen. Table was never cleared of plates. Was actually looking for a bus tray to do ourselves. Food was also not good. Meat sauce way too salty to even eat. Noodles over cooked or under depending on what you ordered. Sad, we used to love this place, but would rather cook at home. read more

2/3 of the restaurant is empty yet it takes 45 minutes to get a table. They got no staff. Once you get a table, everything takes way too long. Definitely not the experience that it used to be. Not sure is worth a $20 plus for a plate of spaghetti. read more

Delicious meal at Old Spaghetti Factory. Spouse enjoyed meat lovers treat I went with Myzythra and son had marinara cl serving. The servings are enormous. The decor is quaint and train themed. What a fun place for a special occasion. The meal comes with ice cream. Service was good and the wait short. read more

The Old Spaghetti Factory - exterior - Italian Near Me - Redlands, California

Ambiance 10/10 - great decor, great options with more privacy than others restaurants and clean (women) restroom! Food 10/10 - good portions and just the most delicious Italian food that I ever had!!! Service 10/10 - The waiters were really nice, without being too much. We could see that they were not faking it, really polite! read more

First time dining at the Redlands OSF and it did not disappoint. It started with our server Karen who went above and beyond to make our dining experience so enjoyable, her friendly and inviting personality was so pleasant. The FOOD was hot, full of flavor, hot bread & butter, a plate of chicken piccata and plate of hot, melt in your mouth lasagna was delicious. We will definitely go back with the family and highly recommend it to all. read more

First timer here and was amazed with how good the food was..definitely coming back and the customer Service was amazing and quick our waiter was very sweet and took care of us really well!! read more

The Old Spaghetti Factory - Italian Near Me - Redlands, California

See all

Josh provided amazing service. Never had a more pleasant experience than today. Food was delicious. Thank you

Placed an order for pick up. Went in to get the order when we were informed it was ready. The place was empty, with the exception of one table. Employees were standing around chatting with each other, so after 20 minutes of standing, ignored at the empty hostess station, I walked over to the group and asked for my order. Cue the mean girls, because the group became rude and obnoxious towards me for daring to seek them out. Being courteous and responsible is a choice and no one here could be bothered. Order ended up being incorrect and food was just okay. There are better restaurants in the area. read more

So disappointed in my experience today. Food came out with almost nonexistent sauce. When I asked for more, the server brought a tiny container with about one teaspoon of sauce. This is an Italian restaurant... there needs to be sauce, otherwise it's just noodles. My kids complained about the lack of sauce too. We asked for more bread. By the time it came we were basically done eating. The hostess brought the bread and the check. I'm not certain she knew how to speak because she dropped both on the table without a word and no smile either. Am I asking too much for common courtesy? This place has definitely gone down hill. read more

Made a reservation and we were seated promptly. Service was a bit slow as they were busy but we weren't in any hurry. Spinach and artichoke dip was delicious! Minestrone is the best! The entrees were all okay, nothing great. Spaghetti sauce seemed too dry. Other pastas seemed slightly bland. Spumoni was wonderful! Overall our waitress made it a nice experience but for some reason the entrees weren't quite what we had hoped for. As packed as it was, it would seem most everyone left happy. read more

My family insists on coming here a couple times every year but the decor is still the best part. Oh wait.. spumoni ice cream is the best part! Our silverware and glasses are almost always dirty, the staff is polite but seems like they have too much to handle and it takes me getting up from the table and chasing someone down to get service. The food is good. It's not amazing and it's not terrible but I've not left feeling like it was worth the price. read more

Good food, nice ambiance but sometimes it's a wait to be seated because they don't have enough servers. But, overall very good! Would recommend the chicken Marsala and their lasagna. read more