Purely based on my experience and not the other 5 people I was with during the visit.
The place is 'cosy' as in plenty of people under one roof. First time visit and a few people had mention quite good things about it. This was a birthday meal so was looking forward to the evening.
Starters was the old classic of prawn cocktail.
Looks bigger than it actually is, prawns were on top of a mountain of salad. Salad was fresh and crispy, prawns I would say were from frozen, watery and had little taste.
Bread was one slice cut in half, of good quality, however plastered in butter and so the taste of the bread wasn't there.
Main was the porterhouse steak.
On the menu they have the cheek to explain how the steak is cooked and looks... "'well done' no pink meat" is what I opted for as on the menu description.
After a little while after the first course the mains were brought out, the dish looked good, served on a board. Unfortunately the steak hadn't been cooked correctly, it being served medium-well.
This being a huge disappointment considering how they tell everyone 'how its cooked and what it means', (shame the chef didn't read it before hand).
Asking the waitress to return it, I was expecting it to be flashed and back out in a few minutes.
15 minutes later and everyone else having finished their meals I went up to the bar and told them not to bother, I was also left with the creamy spinach still sitting on the table cold.
What got me also, although they took the side spinach and the meal off the bill, (and so they should). They completely wrecked the evening, a birthday meal and not once did the manager come down to apologise, instead leaving the waitress to do so.
Clearly explaining our disappointment, not an offer of complimentary drinks, not a manager, no nothing. Absolutely disgusted, first time customers... Likely a last time customer. read more
