We stayed in one of the cottages at The Oasis while we were in Death Valley this past week. And it was Awesome!!! It was our first time in DVNP, and the cottages looked super cute and convenient. (They were!) In our duplex cottage, we had our own porch area, and inside, a living room (with a sofa fold out bed), a kitchenette area (with a fridge and microwave and coffee maker), a bathroom with a shower, a little washer/dryer laundry machine, and a master bedroom with a closet. We had access to, and used, the 86 degree pool (great after hiking), and there were restaurants and a gift shop and an ice cream shop, and golf facilities. The Oasis is right next door to the Furnace Creek Visitor Center (which we didn't make it to) and the Furnace Creek campground. Super convenient, Super cute, Good food available at the Wild Rose Tavern (which we went to twice), and our cottage neighbors were great. We loved every minute! Staff are super friendly and helpful and we hope to be back. read more

The Oasis - Oasis Cottages - Resorts Near Me - Death Valley, California

2.4 stars on Yelp. Yep, that's about right. Not that it matters or means that this hotel will do anything to improve. When you're the only show in town in the middle of the desert, you can get away with murder. We booked our room several months in advance and it cost almost $300 a night. While we weren't exactly expecting anything "nice," we did expect that our room would not smell like a combination of dirty feet and mold, which it did. The walls are also paper thin, so expect to hear everything going on anywhere within one foot of your quarters. There's no water pressure. The bedding is kind of gross. There's no access to laundry unless you're in a cottage, and there is no gym. Let's talk about the food. The "market" sells protein bars and a miniature bag of chips for $6. The cold brew we got from the coffee station was the most disgusting, sourly bitter drink that we have ever had in our lives. Now, on to the "restaurants": 1) Ice cream Parlor: We unfortunately had dinner here our first night. If you're into unfrozen hamburgers, then this is the place for you. The fries are decent. Chili is the stuff straight out of a can, and it's not hot. The ice cream is pretty good, but costs an exorbitant amount of money. The staff is miserable. The one guy on the register charged us an extra $14 for an item we did not order, and when we pointed out the discrepancy, he looked annoyed at us. Amazing! 2) The Last Kind Words Saloon: We did really like the vibe/atmosphere in this spot, which comes close to the line of being cheesy, but doesn't quite cross it. The chili here, while seemingly homemade, is also not hot. The onion rings are good. The black bean burger tasted like paper. This spot costs more, and is supposed to be more "upscale," but don't be fooled. 3) We went across the highway to the "nicer" hotel and had dinner there on our last night. It's not much of an improvement, more just like a Potemkin village. The three sisters soup was also NOT hot--that's three for three! Is it that hard to serve a soup/chili above luke-warm?? We did enjoy the brussels sprouts, and the veggie enchiladas were passable. The flourless chocolate cake was served, unnecessarily, with a bazillion pine nuts on top of it (no whipped cream or anything else to pull it together at all. Just: Why?). We actually would have given this place three stars, but our food took FOREVER to come out (like, over an hour), and the ice cream we ordered with the dessert didn't even come out with the rest of it! Just: WHY?? Anyway, we'd recommend not staying here, ever, but there is nowhere else to stay! Get an RV? Or if they have rooms with kitchenettes (which they probably don't because they want to bleed you dry), we'd stock up beforehand and get one of those. The front desk folk are an unhappy lot and very not up to the task of helping you with anything (you're interested in horseback riding? Go walk over to the stables!). Oh, and their wi-fi was out of service for half of our stay. The only reason that we are landing on two stars is because we genuinely appreciated that they had a playground area for our kiddo and the pool situation is a nice set-up after a day of exploring. By all means, stay here if you must, but you've been warned. read more

i had a great time here. it's one of the few hotels in Death Valley NP. service was kind and there's plenty of grounds to explore. the swimming pool is so beautiful. when it rains in november, you might be the only person there. gym is small right next to pool but it has the minimal machines and weights to do your thing. had lunch in the hotel and was the only table. it was a quiet day in the rain. read more

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What a great and yummy getaway from mine and my sons camping weekend. Our waiter was a thee best! I wish i had got his name. Super sweet and made my honey mustard when i asked for bbq because they didn't have bbq. He also brought my son crayons and the coloring sheet they had and was very attentive. Top tier service with top tier views! Their outside heaters didn't work so it got chilly once the sum went down - so bring layers! Because you won'y want to leave. I loved that it was right outside my camp area! read more

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There is no room service "We do not enter any rooms ". They also "We don't have any coffee in the entire hotel ", No one answers the front desk phone should you need assistance. I would have been better sleeping in my car! read more

This is one of a few places to stay in Death Valley. The rooms are old/dated. The bed was uncomfortable and bathroom constantly smells of urine. The restaurants were good but very expensive with slow service. They have stated they were short staff, so make sure you make a reservation at each place or will be waiting a long time. It was only one night so was alright. read more

If you want to stay in a hotel in this part of Death Valley, your only choice is the Oasis Inn or Ranch. We stayed at the Inn at close to $500 a night. Not a good value. Our room was adequate and almost clean. (didn't say anything about that cause I believe the housekeeping staff is probably the bottom rung and has enough trouble). The pool is beautiful and quite a haul from the main building. Yet, the poolside cafe was 'closed for the season'. Cannot even get a water. We were just there - mid March - if that's not season when is?? We were warned that the parking lot was being overhauled but not that half the golf course was being overhauled too. Some of the desk staff was clueless, and as others have noted, sometimes MIA. They do have a perfect set up for stargazing. We opted for the Inn as the Ranch was advertised for families. However, if you're gonna go, stay at the Ranch. read more

The staff is what makes this place special. Friendly, helpful and knowledgeable. The beds are very comfortable. The room and building is a bit dated. It's nice that they have 10 EV chargers on site. There are local trail options to just get in some miles. Their ice cream parlor is exceptional! Would certainly stay here again without hesitation. read more

I would not recommend doing any business with this property. Non-responsive, not helpful customer service. I did modify my reservation (from April to November), request for the date change was approved by the hotel, but apparently the date of the initial reservation (in April) has never been removed from their calendar, never moved to the new one (in November), that cost me $609, they charged me as a no show. Attempt to contact the hotel resulted in nothing. Both me and booking.com customer service were trying to contact the property with no avail. read more

My family and I stayed at the cottages for one night on a Saturday in mid October. We pre booked ahead of time. It's located next local gas station and Death Valley visitor center. The complex is huge in size. We parked in the back and walked to the lobby to get our key. The interior of the lobby is Spanish style and very pretty inside. The staff are nice and helpful. The cottages are newly built and they are 2 rows of them. Each room has a microwave and laundry room, sofa, bedroom, ceiling fan. It is very cozy inside and comfortable too. The bed is firm and comfortable. The bathroom is nice with huge shower. There is local gift shop and they sell merchandise, sandwiches,snacks, soda, icee, ice cream. The restaurant is located next to the gift shop has buffet which we didn't do. There is a swimming pool, with lots of palm trees and borax museum. There is an ice cream shop and interior looks like on the 1950's. The prices are affordable and it tastes so good. Plenty of parking in the back. read more

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This is a difficult review because I really enjoyed the resort/hotel, but there were too many negatives to offset the great experience. The hotel is in the middle of nowhere which makes it very special, quite, and secluded.. The views are amazing and there are several things to do. Pros: Location. Nothing else around and we stayed in a newer Cottage which was a two room villa. We had a refrigerator and microwave in the room. There was a sofa and chair in the sitting area and a wonderful porch to sit and enjoy the atmosphere. Location: Really the only place to stay in Death Valley. It has 3 restaurants and 3-4 shops including a general store which had most everything you need that you forgot to bring when arriving two hours away from Las Vegas in the middle of nowhere. The pricing in the resort stores is very steep - but that's to be expected in such a remote location. The swimming pool was very nice and heated - it is spring fed so a little cool so they keep it warm. There was hardly nobody at the pool when we visited in late October. Cons: the restaurants are not good. Average at best. However, I would say they provided basic meals at a remote location in the middle of the desert. Prices are very high, but again expected due to the remote location. I anticipated having better food. The 1849 Buffet is visited by several tour busses throughout the day - they stop and let bus loads of people out because it is the only place to eat. Just be aware of that and don't get caught trying to eat there when the busses arrive. The WiFi was absolutely horrible and basically didn't work. Every hour or so it kept asking you to sign in again but it was so slow and bad it really didn't matter. If you are expecting to be online while here, it's not going to happen. The 3G cell signal is also so bad you can't really aren't able to receive phone calls or data over the WiFi. We were here for almost a week and it was just simply horrible. Security and Safety: here's the big one for me. We traveled with a group of about 20 people. We stayed in several of the cottages for our trip. On the last night before we checked out, two of our cottages had drivers licenses, automobile insurance cards, and other personal information stolen out of the room. The resort does NOT provide daily housekeeping services, so someone intentionally went into the rooms and stole the information. When inquiring about it at the front desk, they said they knew who went into the rooms due to the electronic locks, but there is nothing they can do! I find it rather bizarre that the same information was stolen out of two rooms. The resort offered no recourse for the stolen information and basically didn't even care it happened. This is the primary reason for my rating of a 1. If you stay here, lock up everything! I'd love to say I'd return, but this just was horrible. read more

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Stayed for two nights at the Inn at the Oasis during our Death Valley trip. Loved the beautiful historic hotel. It truly is an oasis with all the palm trees and the beautiful pool area. It's very remote and one of the few lodging (and dining) options in the park. We enjoyed our room, which was fairly compact but well furnished and efficient with a historic decor. While a beautiful, historic hotel, service in general left something to be desired, likely due to its extremely remote location. We had several meals on site. We ate dinner at the Inn's main dining room and enjoyed our meal although the pricing was pretty high for the meal. I had the salmon and enjoyed it. The lady had swordfish and also enjoyed it. Service was a bit lackadaisical. We ate lunch at the Ranch's ice cream parlor. I had a bowl of chili and thought it appeared to be something from an old batch of chili. The lady had grilled cheese and thought it was so so. During the entire time of our about 30 minutes or so we were having lunch, the servers at the counter were talking loudly amongst themselves arguing about who worked harder. Really petty discussion and not appropriate in front of customers. We had dinner at the bar of the Saloon at the Ranch. I had tacos and thought it was ok. The lady had pasta and liked it. Service was ok from the bartender. Checking out at the hotel, the only desk clerk was on an extended break and took quite awhile to check out. We spent some time at the Inn's pool and enjoyed it. It's really the oasis of the oasis. While this is a really cool property, the high prices and service lapses limit it. read more

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The Oasis isn't directly affiliated with the park so your money here doesn't go toward the park service directly. However, at here you'll find a store, restaurants, an ice cream parlor, bar, and pool. You'll be very comfortable compared to anywhere else nearby if you book a room. Pro tip to save money, get a campsite in sites 1-10 because those have shade, and all campsites give you access to all amenities - like Wi-Fi and that pool. Staff seems to be a bit confused on charging a refundable deposit on campsites because some members charge refundable deposits for sites ($75/night) and others don't. Be sure you arrive with a full tank of gas because gas in the park is extremely expensive and you'll be driving up mountains to get out of the park. read more

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This was a three night stay at the Ranch (aka, Oasis) Death Valley, a Xanterra resort. We booked a two Queen with sleep sofa for the four of us. The sofa bed wouldn't fold out completely and sat at an angle that would've had our heads at a 30 degree angle. Called the front desk and they sent someone out to confirm it wasn't working, who suggested we just sleep on it because "the weight of people on the bed should bring the angle down some." After complaining to the front desk we were moved into another room at 10 pm, which wasn't fun after an exhausting all day drive. The new room had working beds, but we lacked enough towels. The next morning I called the front desk and was told towels would be right over. Three hours later, I called again to ask where they were but no one answered and I had to eventually walk to the front desk to make the request. There I found one of two people working the desk on a computer while the phone just rang and rang. The restaurants here are overpriced. The dinner buffet was $30/person and was nearly half empty of food each time we went up. At least the buss person was friendly, because the guy working the register seemed genuinely annoyed by people asking him questions about the buffet. In the morning there is one coffee cart where you will find a chronically long line due to the fact it's the only one around. There you'll find one person working the register, making drinks, and restocking. A clear example of corporate greed over employee welfare, which was confirmed when the stand was closed out third day because someone didn't come to work. The general store sells food and drink with hyper-inflated prices. Our first day we bought pre-made sandwiches for around $14 each, only to find a larger selection of the same sandwiches at the Furnace Creek Visitor Center for around $7 about 200 yards up the road. All the employees at the Ranch are clearly stressed and overworked. We didn't realize how bad it was until we were greeted with friendly staff and significantly better food at lower cost up the road at Stovepipe Wells. Do yourself a favor and avoid Xanterra properties. Stovepipe wells wasn't as fancy, but we sure wished we had stayed there instead. We were actually considering a stay at the Canyon Lodge in Yellowstone (another Xanterra property), but that idea has been nixed after this experience. read more

We had lunch at The Oasis Dining Room at The Inn. We had low expectations based on reviews. But my sandwich was delicious! Turkey, bacon and avocado with a side of sweet potato fries.Yum. Waiter was friendly and attentive with refilling out sodas. read more

We stayed at one of the new bungalows at the Oasis at Death Valley; it was nicely appointed and clean. Overall the hotel property was well maintained with wonderful views of the Sierra Nevada mountains in the distance. Palm trees abounded; my husband and seven year old son enjoyed the outdoor Borax Museum. The Last Kind Words Saloon was over the top with old timey Western signage, antiques, and other curios. My son enjoyed the swimming pool, the ice cream parlor, and the gift shop. All in all we are planning to come back and stay at the Oasis at Death Valley on another family vacation. read more

The Oasis at Death Valley and The Inn at Death Valley are the only two lodging choices in the park. Understanding that, the rates are $$$$. I had to wait in line to check in because they were at capacity. When I did get up to the desk to check in, I was given a map of the resort and also told there was just The Ranch 1849 Restaurant open that night. I couldn't believe that was the only restaurant open especially with the resort being full. See my review of that restaurant under the name of The Ranch 1849 Restaurant. We stayed at The Ranch for one night because it was so expensive. The grounds of The Ranch are spacious and beautiful. It is a pretty setting. We stayed in the last row of cottages. The living room is cozy. It was fine for two adults but it would be a tight squeeze if there were 4 adults. The bathroom was a good size. In the spacious shower they had big bottles of shampoo, conditioner and I think body gel instead of individual sizes of shampoo and conditioner. The bedroom was also a good size. There was a washer/dryer single unit not a stackable washer/dryer. I wish they would have provided directions since I have not operated one before. I looked it up on YouTube but I couldn't figure out how to have it dry after the washing machine completed its cycle. There is a front porch with seating but it was so windy while we were down there. I don't know if it's windy all the time but the dirt/sand was blowing all over the place. The pool was a bit chilly and there was not a hot tub. It was nice to have a store on the premises since there isn't anything else close by. I was disappointed that the ice cream/coffee shop didn't open until noon even though check out is at 11am. I'm glad we had the opportunity to stay at The Ranch but we will not return. read more

as good as it gets in the middle of nowhere, i guess. it has good potential to an "oasis" but falls short from the room cleanliness standard. upon arrival the bathroom trash from previous guests wasn't emptied, thank goodness it was only a cotton facial round, but the bathroom showers have you wishing you had flip flops instead of going barefoot... definitely giving gym shower vibes. the bathroom vent covered in dust / lint. still a comfortable stay given the peak of summer at 125F outdoors. the oasis does come equipped with a sizable fun general store with lots of merch, beverages, and snacks, at tourist prices, ofc. a pool, ice cream parlor, 1 buffet restaurant, 1 steak house, and comp ev chargers (1 working, 1 broken). overall, giving knott's berry farm vibes. cute, but with a lot of room for improvement. read more

Beautiful place but prepaid 3 nights and was not able to checkin the first night because the hotel was locked down by the police. Stranded in the desert we were forced to find an alternative- there is almost nothing for miles around. They refused to refund the first night even though it was their fault we couldn't checkin. They never even said they were sorry for the inconvenience! Beautiful place but lousy management . read more

Four of us enjoyed lunch at the elegant Oasis at Death Valley. The lobby and the restaurant are elegantly furnished, and there are lovely views of the mountains and the manicured grounds from the large windows. Andrew was our waiter, and he was a delight. He was extremely attentive. His sense of humor and knowledge of the menu enhanced our lunch. We were delighted with our meals. I had the mahi mahi soft tacos, and they included a substantial amount of fish and were well seasoned. Andrew also kindly recommended a Mexican restaurant for us in Pahrump, Nevada. It was an excellent recommendation, La Patrona. Although we didn't order dessert, it was a treat to look at the impressive dessert menu. Maybe another time. We would love to return to stay at the Oasis, a true garden spot surrounded by spectacular Death Valley. read more

The Oasis is a gem in the desert. I've never seen anything like this at any federal park. It's not the Ritz but it's the desert. Also, it is in the desert so no cell. Don't site the hotel for that. read more

My partner and I arrived yesterday for a much-anticipated trip. On our drive to Death Valley, we received an email from Xanterra at 2:21pm which stated: "Dear Valued Guest, There was a water main break and all water was temporarily shut off for The Oasis at Death Valley and the entire Furnace Creek area. While water has been turned back on, we are currently under a mandatory boil water notice for drinking water through at least March 17. We are informing you as you have an upcoming reservation at The Oasis at Death Valley that will be affected. All food and beverage services will remain open within their normal hours of operations." Upon arrival, we were informed that the email was a lie. In fact, NONE of the rooms at the Inn resort had no running water and, in fact, no restaurants at the Inn were open. The woman at the front desk said they were "considering" discounts, did not apologize and told us we were welcome to go elsewhere. As if we weren't in the MIDDLE OF DEATH VALLEY and hadn't just traveled a great distance to stay at the resort. The sun was setting, and when we asked for the nearest bathroom, we were directed to two outhouses in the parking lot with NO LIGHTS in them with a shrug. No one offered to help with our bags, and the only two employees in sight could not have cared less. When we went back to reception later to see if there was an update on the situation, the woman at the desk, Christi, was extremely rude, never apologized or took any responsibility, and told us if we wanted a shower we could pay $14 for a guest pass to a nearby facility (a drive away) and come back later (i.e., take more time out of our vacation) to request reimbursement. When we expressed our frustration, a male employee standing nearby got extremely aggressive, called us "little girls" and openly mocked us. When I told him that calling grown men who were displeased that their rooms had no shower or functioning toilet "little girls" was sexist and homophobic, he told us he wanted to "take us outside" and got inches from us in an extremely threatening manner. It is beyond upsetting to see redneck trash like this representing our national parks, and to see the Xanterra staff make zero efforts to make their guests comfortable when they arrive, after being lied to in writing, to find that their rooms have no running water and that the only dining option at the resort is non-operational. This place is a dump and their employees are worthless. Avoid at all costs. There are many places in California that have running water and where you won't have your vacation ruined by the loser bigots like Xanterra employs. read more

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THE OASIS IS A MIRAGE - GAVE AWAY OUR RESO, WE SLEPT IN THE PARKING LOT. First, we ate at the Saloon, which was one of the worst meals of my life. I'll write a separate review for that, but know this: my lettuce was moldy, the salmon tasted like they dropped the entire salt mill on it, and the waiter was incredibly rude. So after we paid $130 for that absolute trash, we tried looking up our reservation/ to check-in, but had no cell signal. We were told that we would HAVE TO BUY INTERNET through them, despite having already paid for a meal AND a camping reservation. So we go to the check in desk. THEY GAVE AWAY OUR PRE-PAID (IN FULL) CAMPING RESERVATION. The front-desk attendant was great at trying to fix this abject horror, but there were very few options because this place is as likable as a serial killer. They simply allow "walk-ins" to fill up the campsite so that people who have actual paid reservations have NOWHERE TO GO. The crazy thing is that I didn't book a room there after reading the scathingly terrible reviews. I only booked a campsite there rather than other, better reviewed campsites that are first-come so that we would have a 100% guarantee of somewhere to stay. So we literally slept in the parking lot. The next morning, we looked at the breakfast buffet, and it was so utterly revolting--McDonald's is Michelin compared to what they offered, and at $25/plate for stale cereal and dry waffles. So we grabbed some items from the General Store. For 5 items: a frozen burrito (the kind you see at gas stations), a yogurt, a protein bar, a tea and coffee, all came out to almost FIFTY FREAKING DOLLARS. Aka the same as their vomity breakfast offering. Also, don't bother traveling there if you have an EV/Tesla. The two chargers at The Inn, their sister property across the street, didn't work. One of four at The Ranch didn't work. And the others were plugged in over the entire night. The closest (super)chargers are an hour away. And The Inn looks beautiful from far away, but has that creepy, crumbling mineshaft en route to the hotel for a reason: the inside of the hotel is literally crumbling and smells mildewy. Their restaurant's menu is mostly the same items as the Saloon, but somehow more expensive. The front desk staff was very friendly and helpful, though. It's interesting how they keep changing the name(s) of the properties (see "Furnace Creek Inn & Ranch Resort). I wonder why? read more

Dont get me wrong I love to eat for what my money is wroth but for 3 kids and 2 adult over $100 more like half of that food is so so found dirt or some kind of bug in the ice chips nasty as hell most of the soda is dead flat so it's up to yall but I guess if there no where Close I guess hold your breath and eat up please pack a big snack or something wroth eating on your way though or to stop by the chose is yours read more

If you need a place to stay inside the NP, this is most likely the place you will want to go.. BUT... this is a trap. There is little cellphone coverage in the NP. Your best option is the WiFi inside the room, not in the hotel complex. Everything they sell will be very expensive. Food will be expensive and nasty, from the general store to their fancy restaurants, because they know you don't have a lot of choices. They most likely have the only ice cream store that does not sell chocolate ice cream Room is OK. Pillow is very hard and very high. Ice room is very dirty. Vending machines were broken. It's very hard to find parking at night when they are busy. Is seems they have more rooms than parking spaces read more

The buffet here was so bad it was laughable. It was $35 for a subpar experience. None of the food was labeled (buffet 101) so you had to guess what fit with your dietary preferences. Asked the staff what was vegetarian and he pointed to a item that clearly had big pieces of pepperoni in it. The first 5 plates I grabbed had food scraps on it. The food was subpar, the best item was basic chips and nacho sauce. And the soda machines were completely wrong, I grabbed root beer and it gave me pepsi. My dad got lemonade and it gave him water. The restaurant on the other hand wasn't so great either. It was $45 for pesto pasta! We found that out after waiting for an hour to find out their menu was different than the one posted on their door. Why only have burgers during lunch?? Wasn't too thrilled that that hotel was bought out by a big company that changed their convenience store I used to go as a little kid. The old convenience store had a lot of culture and really cool trinkets. Now they converted it to a ritzy store that scrapes all the money for you and charges $15 for sunscreen (an exaggeration but you get the idea). It's unfortunate that Death Valley has allowed a monopoly to take over these two hotels and make it unbearably expensive for average families and passerbyers. read more

Sensor enhanced experience! Although we did not stay at the resort we visited her twice. They have quite the monopoly on business out in Death Valley and it is definitely not the cheapest. We ate at the lunch buffet and it was $75 for three people. The food was surprisingly good but not suitable for picky eaters or young kids. The food was also very pepper.The shop was nice and the restrooms were clean. Overall a cool place to stop but the fake owl noises and possibly scented walkways were a little off setting for the desert. read more

this food is horrendous i can't believe i payed 37$ for this meatloaf i never wanna eat here again this place should be shut down read more

The Oasis - Meatloaf - Resorts Near Me - Death Valley, California

I've been to Death Valley, both the Ranch and Inn at least 75 times. We went for Thanksgiving and brought my entire family, 6 of us, spread over 2 rooms. The rooms were fine but the restaurants were a joke as was the lack of facilities maintenance. The pool area was very poorly maintained: the rubber pads on the pool rails were worn and falling apart. Since I go to DV several times a year, I know for certain they haven't been replaced in at least 3 years. The building needs paint; the wood trim was peeling off. The fountain in the main quadrant next to check in wasn't working. I asked when it would be turned on/repaired and was told immediately. It still wasn't working when we left 3 days later. The worst part of the experience was dining. We went to eat lunch at 1pm at LKW. The sign on the door said they were open until 2pm. We went in and the hostess seated us. Next comes the waiter who was outwardly angry and questioned the hostess why she seated us. He went on stating they were closed because the kitchen was slammed because there were too many customers. The 2 got into an argument in front of us. After that, the waiter tersely said we can stay but "don't expect any service for at least 2 hours!" And stormed off. He didn't offer any water, nothing. We obviously felt very unwelcome so we left. Then the only other option was the ice cream parlor. So we had ice cream for lunch. The parlor was jam packed either tons of families and crying kids, facing a similar situation. The staff there was also slammed but did their best to provide service with a smile, although slow. There was no other food option because the inn dining wasn't open for lunch. We could have eaten day/2 day old premade sandwiches from the gift shop but that wasn't palatable for us. Thanksgiving weekend is always busy at DV. It's nothing new. So my question is why weren't they prepared? Why were they so understaffed to the point they're not able to accommodate the guests? Why did they close the restaurant an hour early and refuse service when there were so many hungry guests with no essentially no other dining options available? Why wasn't the Inn open for lunch? Utter mismanagement obviously. For Thanksgiving dinner we ate at the Inn and had advance reservations.The service there was impeccable, as always. Unfortunately, the $125 a plate turkey dinner was wholeheartedly disappointing. There was absolutely no flavor, no seasoning. The turkey was dry with hardly any gravy. I asked for more gravy but it too was flavorless. I understand it's hard to serve many guests in a night but again, this is nothing new for DV! People flock to DV for Thanksgiving; this is their prime visitation time of the year. Why was this year in particular so out of whack? Lastly, I wanted to make s'mores with the kids at the fire pits at the ranch. Unfortunately, only 1 fire pit was working the entire time we were there (even though I was assured by management the others would be repaired). We went to the one fire pit working but there were a bunch of people already there. We politely asked if we could join in and were told "yes." Unfortunately, turns out the people at the fire pit were not guests but employees and crashes! Worse yet, they were all drunk! One guy actually passed out in his chair in front of us. Then the others started passing around open liquor bottles and drinking in front of us. They were loud and cursing. Obviously, this was no place for our small kids so we wound up leaving, the paying guests!!! Where was security??? Why was it that employees and crashes were allowed to drink hard liquor from open containers and curse in front of paying guests, forcing the guests to leave? Unbelievable! I wrote to Zanterra, the company that runs the DV resorts and made them woefully aware of my utter disappointment with this stay as a faithful, long time guest but received absolutely zero response! What's so sad is the company dumped a ton of $$$ into the properties (except the pool area at the ranch) but overlooked staffing and food quality. Our experience was so bad that I have no intention of returning anytime soon, if ever! I've been going to DV once or twice a year since I was a child. It holds a special place in my heart. It's devastating that I won't be returning to the ranch or inn for the foreseeable future except maybe I'll rent an RV and use the campground. I'll be sure to bring all our own food. If I could have given zero stars I would have. read more

Customer service here is nonexistent! One of the only places to stay within DVNP so once you're here they could care less about how your experience is going. I'd recommend staying somewhere else but there's no other option. read more

Trash place to close restaurants at 9 pm on a *Saturday* night when they know there's nothing else around....not worth the hassle at all. Also the pool is dirty and our room smells. When we were checking in, a white minivan with a white bald guy/no mustache/no beard also drove up behind me and another car honking viciously, got out of his car & charged at my car (female with kids in the car), banging on the window like a lunatic, & told us to move. I'm not sure if he works here or is a permanent resident or what, but he needs to get his anger in check. Technically he could've fit around our car anyways, but I guess basic physics is out of his grasp. Again this place is not worth the hassle - very bad experience. read more

We stayed here for three nights in March and were looking forward to a great experience based mainly on the price. I won't go into the Snafus that occurred here and there. But I was blown away that a place that costs a lot per night is using the cheapest bathroom tissue and face tissue known to man. Might not have been such a big issue had I not come down with a cold while we were there so I was really going through the tissues. Fortunately, I had some Kleenex in my car and was able to solve the problem at that end. read more

I booked a two beds and a pull-out Casita for 4 adults, 11 months in advance. We arrived at the hotel, after a 5 hour drive, on Thanksgiving. At check-in we were told the Casita we booked (2 beds and a pull-out) was not available because there was a problem with another room, so the gave our room to a family that didn't have all adults. They gave us two rooms; a Casita with 1 bed and apull-out and second hotel room with 1 bed. The second room was a distance from the 1st room. If someone had called anytime during the 11 months before we showed up, we would have cancelled the reservation. This was bait and switch. What were we to do at 5 PM on Thanksgiving 5 hours from home? It ruined the one-time a year vacation where my family is under the same roof. read more

I can't recommend this place unless you are actually about to die in Death Valley. In that case, this will be preferable- but prepare to be blown away by how comfortable they are charging you a fuckload and giving you very little. If I had to do it again, I would bring a camping stove and cook in my room. read more

Dated and over priced. Shocked to be price gouged at a National Park. Entrees starting at $50 for a mediocre restaurant is ridiculous.

Awful food. Overpriced and the employees were rude. 35 dollars for a buffet which was the worst buffet I've ever had. It's so disappointing. Bring your own food and camp. Do not go here unless you have to. read more

The name, "Oasis" is truly appropriate. In the middle of nowhere, and I mean nowhere is an incredible resort called the Oasis at Death Valley. (We stayed at the Inn). It's amazing what they built here nearly 100 years ago and recently renovated to its original decor. The grounds are beautiful and the staff is very helpful. We had one small issue and the manager, John took care of it, making sure that we were happy. All he cared about was that we were satisfied with our stay. He succeeded! The surrounding area is incredible to see. At times you feel like you're on another planet. I highly recommend the Oasis for your stay in Death Valley. Their sister property, The Ranch is also very impressive. read more

This place is old and wonderful! Death Valley is amazing - great vacation. That said - read all the reviews about the food - it is not good. stick with bar foods and burgers - the fine dining is beyond disappointing and the prices are murder. read more

This is such a wonderful property location but unfortunately, we had a terrible experience with the service. We stayed at the Ranch at Oasis and had multiple problems. First, the restaurant at the Ranch lost our dinner reservation that was made in advance for New Years' Eve. This was a huge problem, because the Oasis is the only option in Death Valley and we were left with no place to eat dinner. Even worse, the staff at the Ranch were completely unhelpful. The restaurant refused to accommodate even a take out order to take back to our room, leaving us with zero options for dinner. The staff were were both unconcerned and rude about the missing reservation. We were lucky that the restaurant at the other property, the Inn, made every effort to accommodate us and we were able to eat dinner there. The pool at the Ranch property is amazing and spring-fed so very warm water. Unfortunately, there were no towels at the pool and when we used our room towels and called to request replacement towels for the bathroom, nothing was done. Finally, our toilet stopped working that evening and multiple calls to the front desk for assistance led to zero help. We might have been camping, except for the price. The food at the buffet was sub-par and that is being generous, with terrible service there too. Half the buffet items were out and no one was to be found on site that was monitoring the situation. Sadly, we would not recommend the Oasis (Ranch) at all. The Inn might be a better bet. Seemed like the service there was a lot better, at least at the restaurant. Also, I did email the manager and no one ever responded, further demonstrating the low standard for service at the Ranch. read more

My friend and I stayed in one of the cottages at the Ranch at Death Valley for two nights. I booked the room for two people on Expedia. When I received the final invoice from Expedia, there was a $40 charge for an extra person. I called Expedia customer service and was told that the hotel has a clause written in its fine print that they have the discretion to charge an extra fee per person. The responsibility is the hotel's, not Expedia. This is an underhanded way for the hotel to add extra charges because apparently, their $22 per night resort fee isn't enough. It's a shame the management/ownership of this hotel is so greedy because our stay was wonderful in every other way. Beware the fine print. read more