I have been going to this location for over 5-6 years now and this week I had an emergency where my…read moretooth broke off in half! I called on Friday, got the appointment for Monday, and my dental assistant Shemika is the most profesional, helpful and sweetest person there is! Dr. Vu was very calm which made me be calm! He was knowledgeable, professional and kind. I was extremely nervous but between the both of them I had a great experience! I would definitely recommend Coast Dental. P.S. the receptionist was very helpful and polite as well.

This practice is DISHONEST! I went there recently based on a coupon I got from their website that…read moreoffered a deep cleaning for $540. I confirmed that they would honor the coupon, but when I got there for my treatment, the additional fees made the price double to $1,088. It's a scam. They use coupons to lure you in, then tell you that you need additional work. I was told I needed over $2000 for cavities that the 2 previous dentists I saw days prior for evaluation, didn't even detect. Then I wrote a long review on their website and it miraculously disappears. Get a 2nd, 3rd, opinion. They' remove recent bad reviews so as not to deter you. They only want your money and they always recommend a deep cleaning.

Everybody in this location was very professional. The doctor did a great job on my treatment, the…read moreoffice manager and assistants were very helpful. i Look forward to my appointment for cleaning! I recommend this north Druid hills location. They also are taking necessary measures for Covid. You are not allowed to sit in the lobby until they call you. I heard some other patients getting upset about it but I think it's great, to limit being in the space of others. They take your temperature as well.

I scheduled an appointment with a live person for November 19th and received multiple confirmation…read moretexts. Then, one week before my appointment, I was suddenly told my time was no longer available. When I asked for another time, I was told there were no openings. I rescheduled for February 6th, again with a live person who assured me this slot was available. I even received two confirmation texts. Now, just three days before my appointment, I get a message saying, "Good morning, unfortunately we are not open during the week." You'd think this would be important information to tell patients before booking them, especially when confirming a specific day. This kind of disorganization is beyond frustrating. I'm attaching my confirmation and cancellation texts to this review--because honestly, this is just maddening.

I have to say things got of on a bit of a rocky start. I made an appointment to get my teeth…read morecleaned and just got an oral exam. There was nothing wrong with that, but just wasn't what I was expecting. So an appointment was made to have my teeth cleaned. Between that first appointment and that cleaning appointment, someone called to schedule me with a pariodontist (sp?) Because I have gum disease!? No lady I do not, I have an appointment scheduled for cleaning! Oh, hold on.... Oh right... WELL MOST OF THE TIME A PARIODONTIST NEEDS TO BE SCHEDULED, THE PATIENT HAS GUM DISEASE, SO I JUST ASSUMED! Hey one star there for honesty! This is when things turned for the better. On cleaning day I was running late due to a zoom interview running a little longer than I had planned. I called the practice told them I ultimately was going to be about a half hour late for my appointment and they said it was all still fine to please come on in. Didn't have to wait more than 5 minutes in the waiting area when I was taking back, and I was greeted by the doctor/dentist within 5 minutes. And what a breath of fresh air! This woman is a dentist and she is engaged to be married and she is from India. And the kind of sweetest person not just dentist I think I've met since I moved to Atlanta. Explain to her my horror stories over the last couple years with dentists, especially the wackadoodle in Myrtle Beach, and her approach was professional thorough and so very gentle. I explained to her my insurance situation and we mapped out a plan I needed an immediate feeling taken care of and we made another appointment for that and she personally did the cleaning and she did the filling at the following appointment. This woman is hands-on and I absolutely love that. She took a genuine interest in me as well as my overall mouth health, and I could not be more pleased with the overall outcome. Reading some of these previous reviews I was really nervous. But this dentist is new there she's got a staff that's eager to learn and extremely pleasant and professional and I highly recommend this practice to anyone that is looking for a new dentist in the Buckhead area. Yes the shopping center is going through some growing pains right now with the construction, but it was worth driving through the gravel walking through scaffolding and construction barriers to get to their front door! I'm so glad I found this place...

This location is CLOSED! Yet the Coast automated system still sends messages from them wanting you…read moreto book an appointment.

ADANNA, DR Glass, Taneshia were awesome . The office fit me in the day before and whole team was…read morefast, efficient and very nice. Will be back

This dental office is a huge scam. They don't care about the patient only the money. I came in with…read morepain in my lower wisdom tooth. I got a treatment plan that stated I have to get both my top wisdom teeth pulled before I can get the bottom one pulled. That first appointment would have been next week she said healing process is 3wks-month. Then I can schedule the bottom one. So basically it would have took over a month to even deal with the tooth that's causing pain. This doesn't make any sense also I wasn't even prescribed any pain medicine so I would have had to deal with my pain on my own. I'm going somewhere else where I know that dentist will take care of the pain I'm currently experiencing.

Just a few good things about coast dental. Kari is awesome always an inspiration she makes sure…read moreeverything is done in the best interest of the patient. Has a great respect for your time. She gets my day off to a great start. Kari is GOD sent. Always do things in the best interest of the patient. Office is always neat and clean. Dr. Browner is the best dentist I have had in years. She is a perfectionist. She makes sure is done correct every time. Jakalia always pleasant greets you with a smile and all about business. COASTAL KEEP UP THE GOOD WORK!!!!!

HORRIBLE!! New Patient and given about 5 sheets of paper to fill out, office full of people and no…read morewhere to sit. They were definitely overbooked. Finally make it to the back after 45 min of waiting in the lobby, the lady that said she would be doing my xrays was in and out because she was busy. She finally came in rushing to take the xrays, she was shoveling the instrument down my throat, she took about 15 Pics, I said you don't have enough yet. She told me my tongue keeps moving the instrument and she is extremely busy, and if I have an issue I would need to reschedule. The issue I had was that your office overbooked and now you are rushing and taking your frustration out on me. The Manager came back and asked if I was having issues and did I need to reschedule. I said dont bother, I will definitely be going elsewhere !! I am going to make sure that they DO NOT bill my insurance company

I love this office! They are super thorough and always take care of me. I called in yesterday…read moreafternoon and got an appointment right away for today! The team is knowledgeable and efficient! I also love the office manager Renee, she is super nice and a 5 star for customer service!

Had to visit this office 3 times just for giving impression. it took 3 months to get actual service…read moredone. Also they are using the code that was not accepted by insurance. my insurance rep talk to them over the phone to make sure they use correct code, else insurance will not cover any cost at all for my procedure.

Great staff. Very welcoming Friendly office manager. Five Stars experience!! I've found my best…read moredentist

Horrible experience!!! Scheduled exam and cleaning with only a little sensitivity on one back…read moremolar. After two hours in 'the' chair, I had a full series of x-rays, a very sore mouth and a visit from the dentist. The visit was concluded with a recommendation for TWO THOUSAND DOLLARS worth of work and NO CLEANING!!! Keep your wallet and your teeth very far away from this office!!!

This office is filled with compassionate ladies who treat me with a smile and in such a caring way…read more I know they treat all customers this way as my husband says the same. I am so happy that I found Coast Dental in PTC. Care for the entire family. Cherie Werginz FC resident since 1986

This location was registered with Medicare and this is why I went there. They made me pay out of…read morepocket for all my services which is usual practice to get reimbursement back to me. One of my reimbursements (first visit) after Medicare denied 2 items, the dentist sent them my services-Medicare sent them a check for $115.00 which I did not know only after Medicare investigated the problem. The second time I had services done they said they are no longer a provider but Medicare has them listed as a provider. The dentist needs to reimburse me for the check or credit my credit card. They received double pay, I keep calling their number and the voicemail is always full, no matter the time or day. This dentist received a double payment of $115.00 and has not made any effort to call me Regarding: my payment and their reimbursement to me. be aware of their office management

They are great! They are on time. The technician always checks to make sure that I am not in any…read morepain during the procedure. The prices are also reasonable.

I would strongly advise avoiding Coast Dental based on my recent experience. I went in for a simple…read moreappointment to have a crown recemented and left with unnecessary frustration, confusion, and unresolved billing issues. One of the biggest problems is that you cannot contact the office directly. Every call is routed to a central call center, where you are passed around without ever reaching anyone who can actually answer questions about your visit or your bill. I had a question about a charge of $125.60, and each time I called, I was told someone would reach out to me. No one ever did. After multiple failed attempts to get a clear explanation, I had to contact LegalShield to send a certified letter requesting an itemized invoice. Instead of calling me back, the office sent an invoice with figures that still did not add up and no real explanation provided. A simple visit turned into a long, frustrating process that should have been resolved with one straightforward conversation. The lack of accountability and poor communication make it very difficult to trust their billing practices or their patient care. Based on my experience, I cannot recommend Coast Dental and suggest seeking care from an office that values transparency and direct communication.

Excellent customer service! Dr. Quinn is very patient and explains everything! Michelle and Jasmine…read moreare very pleasant and helpful! Robin was also awesome!

I really do not like using the 3rd party company Coast Dental uses, BUT when I call the office amd…read morespeak to Jazzmine she makes it all worth while. She takes care of my request and ALWAYS listens to what my needs are, she always smile and follow up, to me that's priceless with how other offices handles customer service. Thanks for being a great part of Coast Dental.