Excellent Cleaning, but Serious Administrative Failures by Ownership…read more While the cleaning team at Always Immaculate provides high-quality service, the administrative side of the business--specifically the billing and communication managed by the owner, Sally--is a major source of frustration. There is a documented disconnect between the work performed on-site and the invoices generated by Sally's office. The Billing Discrepancy: We understand that it's difficult to charge down to the minute, so we were Ok with the rounding to the nearest 10 minutes just for simplicity. While we never reported any incidental overcharges and payments, we received balance due invoices after the fact for the same incidental amounts. On January 6th, I was invoiced for four cleaners. However, both the on-site receipts and Ring Doorbell footage confirm that only three cleaners actually arrived. Despite the reduced labor, Sally sent an invoice claiming a balance of $28.27 was still owed (and another invoice for a previous service for $3.23). After conducting a thorough audit of the actual labor provided on Jan 6th (3 people for 1:20 hours each = 4 man-hours at $39.00/hour), the math shows that no balance was owed. In fact, due to the missing cleaner, I had already overpaid by $54.90 (the equivalent of 1 cleaner for 1:20 hours) Lack of Accountability from Ownership: The most disappointing part of this experience has been the total lack of professional communication from Sally. Multiple attempts to resolve this obvious mathematical error have been completely ignored. It is unacceptable for an owner to be so quick to request more money while remaining silent when presented with evidence of a significant overcharge. Bottom Line: While the cleaners themselves do a great job, I would strongly recommend NOT giving this company your business. But for anyone that does decide to go with an "Always Immaculate" or is already a customer, make sure to meticulously track arrival and departure times. Verify and calculate every invoice for actual hours and calculation against your own records. While everyone can make an error on occasion, once you approach Sally with a billing error not in her favor, her customer service is completely unreliable and unresponsive. Which even more so supports the conclusion that she is dishonest and may be purposely overcharging in small increments

I've had Always Immaculate for 7 years. They've done everything from cleaning my house to windows…read more(and my windows are huge) to my tile floors. They have never disappointed me. If you are looking for reliable & trustworthy cleaning company you can't get anyone better than Always Immaculate.

Cira, Karen, and their team did an incredible job with our home this week. We needed a deep clean…read moreafter some construction projects and we were amazed when they completed their work- our house has never been so clean! They worked tirelessly to get to every corner- and the window treatment made a huge difference. Everything sparkled- it was a game changer after all the dust, etc. But, even more impressive was how kind and flexible they were - Cira and Karen really worked with us to ensure that we were happy with the outcome. Just an excellent experience all around- highly recommend this incredible team!

We are opening a business on the boardwalk and we were absolutely blown away by the service we…read morereceived from Coastal Construction Finishers. Cira and Karen went above and beyond in every way! First and foremost is their attention to detail. Our space looks immaculate! They didn't just clean the surfaces, they got into every nook and cranny. They surprised us with thoughtful extras, like washing the storefront windows inside and out. They moved very large equipment boxes to reach every section of the floor. They wiped down the walls and even shined up the existing and new equipment. They take great care and pride in every detail, which shows. Cira and Karen are reliable, professional and come very prepared. They left our place feeling and smelling new, fresh and inviting. Overall, Coastal Construction Finishers exceeded our expectations in every way. They are a top-notch cleaning service that I would not hesitate to recommend to anyone!

As a self proclaimed clean freak, I was hesitant to enlist the help of a cleaning service but lo…read moreand behold, it has been one of the greatest decisions of my life! With a family of 4, 5 cats and a dog, I found I was spending the majority of my time cleaning up. I reached out to Meire and she came the next day to provide a quote. I explained that I was very clean and particular and she said "don't worry!" and let me tell you, I don't! Meire comes every two weeks and I look forward to those days when I can come home to a fresh smelling, spotless house. She cleans areas of my house that I don't think I've ever cleaned since I moved in. We had black mold growing in the grout of our shower - and now it's gone and I have not seen it again. She makes the beds, she cleans any dirty dishes in the sink, she puts away toys. If I go away on a business trip, I have even called her to see if she could come an extra day just so I can come home to a clean house. I cannot recommend Meire enough!! Please, call her and let her clean your house so you can have more time for yourself!

were disappointed with the kind of cleaning that was done. It was supposed to be deep cleaning but…read morethe bathrooms were not cleaned properly. The tiles were not scrubbed the black molds were not removed. The toilets were not cleaned thoroughly. The floors were not mopped and vacuumed. We paid $350 for deep cleaning I could do a better job. We are very disappointed. We will not use your services again.

Professional staff....apartment was clean and smelling nice! The bathrooms are usually an issue…read morewith past cleaners but not this time. Already booked another cleaning for next month.

I had a terrible experience with this Company and would not recommend them to anyone. I booked a…read moremove in/move out cleaning. They stated it would take 3 hours to clean my entire home and assured me their estimates are very accurate. This was not the case. Their estimate was unrealistic and deceptively low in order to get my business. My house was left dirty and unfinished. Even the rooms that were supposedly finished were not fully cleaned, and all the "mopped floors" in every room were still dirty! I ended up spending hours at my house afterwards cleaning what they were paid almost five hundred dollars to do! This company does not stand behind their work, even though on their website they have a Satisfaction Guarantee clause. When I complained about the dirty rooms, the manager never called me back to resolve the problem and they blocked me from calling their office. I recommend going with a reputable cleaning company.

On Dec 28th, my landlord/roommate's furnace was looked at by NJNG, she had her yearly maintenance…read morescheduled with them, and the tech told her that her furnace(we live in a mobile home...) was dangerous as the heater exchange was cracked, and he redflagged it..so we were without heat. My landlord decided to contact her warranty company,they sent out the most obnoxious guy who said NJNG did not know what they were talking about and he claimed he fixed it. Two days later the furnace rattled, whistled and popped. So again our heat had to be turned off. Then the warranty co had these two guys who didn't speak English, did not know where to look for the problem, and promptly said, "no good".I, in frustration went on my FB page, saw Brown's Heating, Cooling and Plumbing and wrote them explaining the situation. That SAME day, I got a response from Doug Brown who put me in touch with Paul Keator, who then came over THAT afternoon, and looked at it and agreed with NJNG....he told us we could have a new furnace in 2 days, which as of today has come true. Their quote and cost was even $1000 less than NJNG's quote. The techs came at 9am this morning, they were professional, courteous and very knowledgeable. Thank you to Doug for replying to my cry for help and for Paul and his help, and to the techs who came out today.....you all are great and you deserve an A+ rating.

Do not hire this company. They do not honor signed contracts. I'm still trying to get them to pay…read morefor a permit for work they did in July. Called 3 times and they say they will pay the $267 permit but never honor their word. I need to have the work inspected. It's a scam.

Service was absolutely amazing. I see a lot of reviews here what people ​ about the price it seems…read morelike most people are mad because they went to buy an appliance and let some scumbag salesman talk them into buying an overpriced Appliance but then they're too cheap to pay to fix it when they could have got a much cheaper appliance that would last 20 years and then it would be much cheaper to fix

Nice service tech. Very polite Cleaned everything up. However, their back office was miserable…read more We tried to go through our insurance and this company refused to help us. They kept saying they didn't deal with the insurance companies, but yet they do. We ate the bill. We're not gonna put it through the insurance because we do not want to deal with this company again. I will never call them again for service.!!!

They arrived as scheduled. They were especially thorough and effective. In addition they cleaned up…read moreafter themselves and were respectful. I used them two years ago and would definitely use them again. Highly recommended.

Gutter Fabulous are awesome! They let you know when you need…read moreto schedule an appointment and in this busy world that's a PLUS. Their team are extremely knowledgeable and respectful of your property and friendly as well. So happy with them and their prices are FABULOUS!

DON'T WASTE YOUR MONEY!! Hired Summerwind to clean a small…read morebeach house. 5 people showed up and we were told that the house would be clean in about an hour...30 mins later they were leaving. We were shocked, "hey they must be great and super fast!" Right? Wrong. They didn't do anything! And what little they did do was done so poorly it had to be redone after anyway. Their website describes in great detail all the great dusting they do. It's a lie. Wanna know the best part? My mother called to complain and instead of being mortified that they had done such a terrible job and that they had customers that were this unhappy they said "Ok" and hung up on her... Dishonest, disrespectful and disgusting business.

Dishonest and left house dirty. Promised a lot on her website and on the phone. Takes the money…read moreand runs, then complains when you aren't satisfied.