I cannot say enough about The Nail Lounge and Co. I live in NYC but come to Morganton often to see family. I've tried almost every other salon in town, always to be deeply disappointed (to put it kindly). I was driving past today and noticed that this spot was new and came in on a whim. Y'all. Hands down the BEST manicure I've ever had, anywhere. Tonya isn't just insanely talented but she is meticulous, gentle, thoughtful, and to top it off, an absolute delight of a person! Do I want to hang out with her and be best friends? Yes. Will I be flying down from NYC for bi-weekly manicures with her? I wish!!! Next up, I had a pedicure with Sam, who was also beyond lovely!! Her attention to detail, outstanding! She was also incredibly gentle and took her time to ensure my toes were perfect. I'm truly blown away by the talent here. Finally, in regard to the salon as a whole, it is spotless, tastefully decorated, and it has a warm, inviting, and peaceful environment. It's hard to pick a favorite thing about this place but if I have to choose, it's that the salon is black and female owned AND they are passionate about community. You can *feel* the care for their clients, each other, and building something with purpose. Everyone, go here. Support this incredible addition to Morganton. These women are the real deal read more

I'm generally a very picky person, esp when it comes to my nails. However, the Nail Lounge was clean, fast, and professional. Very good shapes and reasonable price. I've gotten my nails done in every major city and I can confidently say NL is one of the best. read more

The Nail Lounge - Nail Salons Near Me - Charlotte, North Carolina

Busy week and needed a much deserved break, so I visited The Nail Lounge off a whim. It was some of the best service I could have asked for while visiting Charlotte. My tech "S" was amazing, my mani/pedi felt great and above all else the vibe was very welcoming. Definitely stopping by when I come back to Charlotte. read more

Took a chance on this place since we are from out of town and ended up being very happy we went. We were helped immediately when we walked in, they have endless choices of gel colors. I got a gel manicure and my daughter got a full acrylic set. Her nails look exactly like the picture she showed the man of what she wanted and my manicure is perfect. The two techs were very friendly and helpful. I would definitely recommend this place. read more

Dip manicure but they never soaked my hands. Just dry cut cuticle and scraped under my nail. Basic pedicure. $100. Was there less than an hour for both. read more

The Nail Lounge - Nail Salons Near Me - Charlotte, North Carolina

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The location of the nail lounge is in the Wells Fargo building beside the Childress Klein YMCA. I went after work and was seen immediately. I just wanted gel polish because I didn't need a manicure. The lady that did my nails was so friendly, helped me choose and color and did an excellent job on my nails. I was so surprised how quick it was and it was $20 instead of the full price for the gel manicure. Cash tips are recommended and they do take appointments. read more

The Nail Lounge - Nail Salons Near Me - Charlotte, North Carolina

S is the best! Super sweet and fast! And she did a FANTASTIC polish change! If I had more time, I would come back for the full experience. read more

The Nail Lounge - Pretty in pink! By S - Nail Salons Near Me - Charlotte, North Carolina

I'm in town from Chicago for my best friends wedding. I needed to get my nails done but wasn't familiar with any of the places close by. I called ahead to verify price and whether or not they accepted walk-ins, then took the 5 minute walk over. My mom and I walked in and were assisted right away. The ladies that did our nails were very friendly, personable, and efficient. I think it was the least amount of time I've ever spent in a nail shop. The outcome was perfect. Clean cuticles, even nails, perfect shape, and neat polish job. If I lived in the area I would definitely make this my regular spot. read more

The Nail Lounge - Nail Salons Near Me - Charlotte, North Carolina

If I could give this place zero stars I would! My nails are so bad they should truly be ashamed!! They came out so lumpy and the shape is HORRIBLE!!! What's worse is I showed her a picture and it's literally nothing like what I asked for! I will never come here again or recommend anyone!!!!! read more

The Nail Lounge - Nails - Nail Salons Near Me - Charlotte, North Carolina

Made an appointment for dip powder but after the nail tech explained the differences I did a gel manicure. Monica was my nail nail she was professional and efficient. They're 3 fingers that have some color missing on the sides so that's why my ratings a 3-star. I work in thhe convention center so I'm always referring guests and attendees to places nearby so they're in a good location Plus they take walk-in They are located in the Wells Fargo One building 2nd floor across from the YMCA if you get lost just ask a security officer; they were very nice. read more

The Nail Lounge - Nail Salons Near Me - Charlotte, North Carolina

Came here because I was staying in the Epicenter and they were super close, they also had good reviews! I got a polish change on my toes and SNS on my nails, it came up to $55 which is pretty normal. The lady who did my nails was super friendly, I came at about 6pm and there was no wait. The color is called Let Me Bayou A Drink, it's super shimmery in the powder form but luckily not shimmery when done. Would definitely come here again! read more

The Nail Lounge - SNS-Let me bayou a drink - Nail Salons Near Me - Charlotte, North Carolina

I scheduled my appt for 5 pm and they were on time and ready to go. Unfortunately, they were clearly in a rush to close by 6 pm. They ran through my services. To go faster, they even peeled off my gel instead of taking it off with polish remover. The massage for my pedicure lasted all about 10 seconds. Then at the end, I was charged $70 for a pedicure with no add-ons and $70 for dip nails. Wayyy too expensive for sub-par service. The only reason I'm leaving 2 stars is because the actual polish job was ok. However, my nails were not filed well. read more

Great place in uptown. I actually had a layover in Charlotte so I came here to get my nails done, have lunch and drinks and then head back to the airport. Like other users, I heard about mention of wine, so as a traveller I hoped to find it. When I asked for a glass of water my manicurists asked if I would also like a glass of wine, to which I quickly acquiesced. I gave a nice tip! I just had a basic $12 manicure, but it was perfect, quick, and the attendants were friendly to just the right degree. They repaired a chip I made when I put my hands in the drying device, which I really appreciated! I would happily go back there when in Charlotte again - it was clear most of the clients were working nearby and repeat customers as they knew many by name. It is in the Wells Fargo building - just go upstairs and look for the YMCA and it is right across from it. read more

Q is literally the best nail tech I've had my nails done by. If you don't know what you want she will think of something off of the top of her head! She actually listens to what her clients want & that's not so common anymore. I can't mention The Nail Lounge and not mention Jimmy. He's great at doing nails as well! If you want your nail shape perfected Jimmy & Q are the go to's! Love this place! read more

The Nail Lounge - Nail Salons Near Me - Charlotte, North Carolina

Giving it four stars for the end result alone! I genuinely loved the nail art that Q did on me. I had shown her a picture of something I got off the net, and she not only replicated it, but made it better! That being said, we were four girls coming in after work. Unfortunately, it's impossible to leave without the work being done, and a few of us didn't come on time (15-20 minutes late). The girls who ended up doing the initial manicure (buffing / initial coat etc) and pedicure were robotic and did everything with little flair or enthusiasm. The smiles and energy were saved up for another group of young ladies who got served wine (where's mine?) immediately. Only go for Q's work of art! read more

The Nail Lounge - Nail art based on a picture I found online, by Q. - Nail Salons Near Me - Charlotte, North Carolina

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Cute salon in Wells Fargo building. Very friendly staff with reasonable prices. I had Mani pedi. I was pleased with quality. Staff is above average in quality of mine and others. read more

The Nail Lounge - Nail Salons Near Me - Charlotte, North Carolina

Lots of colours to choose from. Got 2 bloody nails from cuticle removal. Other than that, it's a good place to get your nails done. read more

The Nail Lounge - Regular Yellow Nails - Nail Salons Near Me - Charlotte, North Carolina

Jimmy gave me the best pedicure of my life last week. I have pretty icky ingrown toenails and he fixed them. Was painful to have him cut them out but it totally helped reduce daily pain. I will be coming back again and again! read more

Avoid this place. I asked for tips for a wedding and they did just SNS dip. I stopped her halfway to correct. The manager purposefully had her do the wrong service and tried to charge me. The technicians admitted they knew what I asked but the manager lied. Then she called security. Nasty manager, completely inept and rude. Saw her rude to two gentlemen who came in for service while I was there and they walked out. read more

The Nail Lounge - Nail Salons Near Me - Charlotte, North Carolina

Ann is professional and very friendly. She is funny and has a bright personality. She made me feel comfortable. She enjoys what she does and is good at it. read more

I desperately needed a quick gel manicure and they had availability. I ran downstairs, was greeted immediately and my manicurist took care of the rest. She was attentive and struck up conversation. The gentleman working next to her noticed I was watching the tv and shifted it towards my view to avoid straining. 5 stars for being polite, having great color selections, and doing the job fast. read more

The Nail Lounge - Gel manicure at The Nail Lounge - Nail Salons Near Me - Charlotte, North Carolina

by far the worst pedicure i've ever had. the technique and the shape was so bad. i asked for a tip on my big toe and all she did was put acrylic over it and made them really short and uneven. read more

First time here, as a gift. I came in with 4-week-old SNS nails that needed to be removed, then gel polish. Some of the SNS was already loose at the base, and grown out about 1/8". To prepare, I filed off the SNS topcoat the night before. Instead of soaking them off, the girl taking care of me inserted an artificial nail under the loose SNS part and peeled them off. I never had that done before, I only had SNS nails 3 other times at another salon. Removals at the other salon were soaked off with acetone under foil, then filed/soaked the rest of the way off. My nails were damaged in the process of peeling off the SNS. Layers of nail were lifted with the removal of the old SNS layer. It left my nails uneven and peeling where the SNS was still on pretty good. Even after attempting to smooth my nails, they were still uneven and damaged. The gel polish, after three coats, is a little uneven and a little bumpy because of the damaged nail surface underneath. But not horrible. Covers and protects the damage. Everyone else I know who has been here has had wonderful results! I think my experience is a fluke, or maybe my nails are just bad and shouldn't have peeled like that and how could they know? The damaged part of my nails will grow out in a few months. I don't think the girl who peeled the SNS nails should have done that, especially since they weren't the ones who put them on. Maybe their own SNS technique allows that and she didn't know I had them done somewhere else. Or maybe they aren't allowed to have acetone vapors in the building. Their prices are good, the place is posh, the staff is great, everyone I know raves, and it is convenient to my workplace. I may go back, but will get a consultation and probably stick with gel polish. The take-away of this? Ask about SNS nail removal process before having it done, talk to them about your nails! No one knows them like you. read more

The Nail Lounge was really a life saver today. I was going out of town and had no time to get my nails done, but since this place is right across from the uptown YMCA I was able to get in and out during lunch with no problem and they did a great job on my nails. They opened earlier this year, so if you're in the uptown area give them a try. read more

Stumbled on this place on a break from a business trip and stopped in for a deluxe pedicure! Color, massage, everything was wonderful. Monica did an excellent job. Would definitely recommend this salon to others! read more

I'm not from the area. Today is my day off from the past week of hard work with my new job so I thought I'd treat myself to a day out. It's Charlotte so everyone is in business clothes. I felt a little I uncomfortable in jeans. Overall a nice place but I did feel a bit judged for my appearance and northern culture vibe. read more

The Nail Lounge - Nail Salons Near Me - Charlotte, North Carolina

Fantastic place! Great, friendly, efficient service. I had a gathering & lunch for 12 clients at noon and then another for 12 at 3pm. They serviced everyone as if they were the only people in there! I set up lunch and hor d'oeuvres in one of the rooms, and they made sure 'our' guests always had a beverage and a fab manicure & pedicure. I plan on using them again during the holidays. Even parking was easy. either on the street or in the garage. Definitely a go to nail place for anyone in Charlotte! read more

The best nail salon in Charlotte. Very affordable. Pay attention to detail. Extremely friendly. Best nail salon I've ever been to. It's family owned and operated. Most nail salons don't converse or interact with clients, here it's like their best friends. A wonderful atmosphere. read more

The Nail Lounge - Nail Salons Near Me - Charlotte, North Carolina

I came on a Saturday morning and they were able to take me in and Iaya gave me the best manicure!

It was my 1st time coming and I had a blast! Very friendly staff! I had great conversation with the 3 techs I worked with! One did my pedicure, one put on my set and the last one painted it! Even helped add the sparkle idea on the thumb! I will definitely be back. It's in the mall right off the elevator. read more

The Nail Lounge - Nail Salons Near Me - Charlotte, North Carolina

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I'm from out of town and had a rare afternoon free. Nails were horrible so I decided on getting mani pedi. First, I've never heard of "SNS" so was told it was the same as Nexgen. No. Not so much. It's a gel, so we will see how long it lasts. Next, the color I picked out was almost a pearl white- it turned out quite light pink instead. Finally, the pedi was "ok" and the co-workers spent more time joking around and kidding with each other than spending it taking care of customers. If asked I'd not be able to recommend this place. read more

I have been here probably 7-8 times over the course of 3 years and I finally feel the need to review. Like others have said, unless you are a regular you feel like an interruption. I stood at the door for a good 5 minutes until anybody acknowledged me. Then I was rushed through a gel manicure which cost me $30 before tip. The girl doing my nails didn't even paint down to the bed, meaning that my nails already look 1-2 cm grown out. She also missed some of the sides. I paid for a manicure but all I got aside from polish was some heated pads for my hands and a little bit of cuticle care. This place is fine if you are in a rush or need a quick polish but if you're looking for quality I have trouble recommending, especially since it isn't cheap. I wish this salon was better because it's extremely convenient for me but I just can't bring myself to return given the inconsistent quality and poor customer service. read more

The Nail Lounge - Nail Salons Near Me - Charlotte, North Carolina

Love this place! Very convenient to my home and work. Jimmy and his team are the best!

ONE OF THE WORST NAIL SALON EXPERIENCES OF MY LIFE. Everyone who has been here and has had a bad experience, please share; you are doing the public a service by letting people know. Calling ahead: I called two days ahead to make a gel manicure and pedicure appointment. They told me it was going to be around 50 for both. I was actually charged 65 dollars and I don't know why. Gel manicure: I must have said that I wanted a GEL manicure five times. 4 different people asked me. In addition, one person told me to pick a color so I did. A few mins later, another person told me "you want gel and you still picked a color from the shelf?" Turns out I was fine as another person told me "oh I have that color you picked in gel." Appointment: I had a 6:30pm appt. It makes sense this is the last slot because they close at 7... It DOES NOT make sense that you would rush your customers through their manicure and pedicure as you pack your bags to leave for the day. This does not give you any excuse to be rude. I get it, you have a labor intensive job and I appreciate all the work you do for my manicure and pedicure. However if I pay you 65 bucks for my fingers and toes, I expect you to be nice. Quality of the job: For my pedicure, I got a standard treatment (but gel). However, two days later I look at my gel and a couple of my toenails have no color. WHAT KIND OF JOB IS THIS? I don't even expect a regular nail polish to chip in 2 days let along extra pay for gel. For the manicure, everything is so far intact but she didn't massage at all or clean my nails well. I can tell she was hurrying and just gave me a minimal service. The lady who did my manicures was horrible, which brings me to my next point. Attitude: I have never experienced such poor attitude at a nail salon. Again, I get that you are working and probably tired at the end of the day. However it gives you no right to be rude and just plain unpleasant. I was actually terrified of these two girls that did my nails. I felt bullied. The woman who did my manicure was rude and rough with her hands. She of course, didn't make small talk. Sometimes she rolled her eyes if I asked her a question. She yelled at me to relax my hands to make her painting easy. When I relaxed, she said " WELL DON'T PLAY DEAD." Lady, you don't have to be so rude. Anther example, they put this gel machine on my legs and asked me to lift my feet so that they can access my feet better. I was slow in movement because I wanted to not mess up my toe nails. She thought I was struggling cause it was heavy. So the lady who painted my nails said "you need to go to the gym more." These are all not joking comments. They said these comments rudely with no smile. So the only thing I can do is smile. Paying: PERHAPS they know I won't tip them that much ( which is not true, I gave them a decent tip since I think working in a nail salon is hard work) because they were treating me horribly so they forced me to pay before they even started painting my nails. I asked them if I can pay tip at the end when the service has ended and they just rolled their eyes again. I believe this is my right. How can I fairly tip you for your service when you haven't even started your service? It wouldn't be fair to any one else or any nail salon in America. Conclusion: I respect any person working in a nail salon. I think it's hard work. But I also believe in treating people especially your customers, with respect. I won't be coming back here ever again in my life. And I hope everyone else won't too. They are horrible people who are pretty dumb for treating customers that poorly. STAY AWAY FROM THIS PLACE AND SPREAD THE WORD read more

The Nail Lounge - A gel pedicure after 4 days. Thank you for the "great" job. - Nail Salons Near Me - Charlotte, North Carolina

The mani was ok. I called ahead for an appointment and they took me right away. The polish seems old and they just weren't friendly. Seemed great with "regulars" - they were spoken to and offered wine. I was treated like I was an interruption. For $12 I got what I paid for. read more

I decided to try here since its in my work building. I made an appointment for 2:30, however they started it 15 minutes late, so I was not able to get both a mani and pedi in the time I originally had allotted. Very disappointed since I rearranged other activities in my day to allow for this appointment. I won't go back since they cannot keep to a schedule and would not recommend to anyone who is trying to get something quick done during the work day. read more

I've been a customer here for years. The Nail Lounge is definitely a nice relaxing atmosphere where I can go and consistently receive A+ service. Ms.Q does my nails and has done them since I first started going there years ago. However everyone in the shop is really nice and most of them have been working there a long time. I recommend this shop to everyone that asks for recommendations. I seriously won't go anywhere else but here even when I'm out of the country. read more

Popped in to get a quick manicure and they were great. It's a quick mani, I did expect a little longer, but for $12 I definitely got what I paid for. Service was super friendly. I'm visiting from out of town and would recommend to anyone. It is hard to find, just look for the YMCA on the second floor of the Wells Fargo Building and you'll find it. read more

Excellent service. They really know how to take care of their clients. Jimmy quickly responds to appointment requests. They seem to be able to fit everyone in without a long wait. I would definitely recommend going here. read more

Visited for my first time last week. A pain to find/get to, but worth it! I did not have an appointment but did not have to wait on a Tuesday afternoon. I let Lina know I was in a hurry and just wanted gel polish, not a full manicure. She worked quickly, but with precision. I really enjoyed the staff there as they were more interested in interacting with their guests than each other-- which you don't always find. The salon is clean and they have the gel lamps built into the tables. A large selection of gel polish too. Fairly priced. A week later, and my nails still look as good as when I walked out of there. Will be back! read more