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Dorchester, MA

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The Mortgage Connection

5.0 (3 reviews)
Closed • 10:00 am - 6:00 pm

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NACA

NACA

(34 reviews)

Dorchester

I am still in the very beginning of the NACA process, but so far it has been great. The training…read morewas easy to complete, and the website is very user friendly and straightforward. I've really appreciated being able to handle so much of the process from home, it makes everything feel more manageable. Overall, this program gives me hope that becoming a homeowner is truly possible, and that's all I could ask for. The upfront costs feel worth it if everything continues to move forward as expected. I'll update again when I'm moving into my new home! Taylor

Extremely disappointing experience -- accountability matters…read more Our experience with NACA has been incredibly frustrating and disappointing. We entered the program in good faith, followed the instructions provided to us, and relied on information given directly by NACA's team while navigating the home-buying process. Unfortunately, we later discovered that information we were given was incorrect. This was not an error on our part. We followed the guidance provided by NACA, and we are now dealing with the consequences of information that their team gave us. Mistakes can happen. What matters is how an organization responds when its mistake has a real impact on the people who trusted them. We reached out to management directly to explain what happened, request accountability, and ask for a fair resolution. Our initial email went unanswered. We subsequently followed up because we should not have to repeatedly chase an organization for a response regarding an issue caused by its own team. That is what has been most disappointing about this experience. When you're dealing with something as significant as purchasing a home, you need accurate information, clear communication, and accountability. If your team provides incorrect guidance, the customer should not be left holding the bag. We are intentionally not putting every detail of the situation in a public review because we are still attempting to resolve the matter directly and professionally. However, prospective NACA participants should absolutely be aware of our experience. My advice: document every conversation, get important information in writing, ask questions when something doesn't seem clear, and do not assume that information provided verbally is accurate without verifying it. We sincerely hope NACA chooses to take responsibility, address the consequences of its error, and provide us with a fair resolution. Right now, however, we feel let down by an organization we trusted during one of the most important financial decisions of our lives.

Naca Home Buyers

Naca Home Buyers

(2 reviews)

Jamaica Plain

ELIMINATING BARRIERS TO AFFORDABLE HOMEOWNERSHIP…read more NACA provides over 30% of all the housing counseling in the country and is the most effective in providing affordable long-term homeownership for both homebuyers and homeowners. NACA's transformative mortgage product, counseling services, and character-based underwriting provides a model for how fair mortgage lending can successfully be made a reality for working families and people of color on a large scale. For more information, please visit www.naca.com. Affordable homeownership has historically been inaccessible to millions of people of color and disadvantaged Americans, but a transformation is now occurring. The non-profit Neighborhood Assistance Corporation of America ("NACA") has created a model that is providing unprecedented affordable homeownership on a large scale, for those who have been prevented from accumulating wealth and achieving personal security and housing stability through homeownership. NACA's Purchase Program provides comprehensive counseling with the option to access NACA's Best In America Mortgage with no down payment, no closing costs, no PMI, no fees, and a below market fixed rate. Lenders have committed $20 Billion so far, including $15 Billion from Bank of America. NACA is the most successful private sector initiative in providing affordable homeownership. NACA has built an unprecedented, successful track record of over 75,000 successful homebuyers - 90% of whom are people of color - with an extremely low foreclosure rate of 0.00012183 (i.e., about one-hundredth of one percent). NACA is the largest HUD certified counseling organization in the country, providing over one-third of all the country's counseling. With 47 offices nationwide and growing, and over three million members, NACA is creating a new national standard for affordable homeownership.

Currently going through the process with NACA. So far so good. I met with my counselor today and…read morethey are helping me get through the process. I was so nervous at first with being a first time home buyer but now I am super excited. Thank you NACA!

The Mortgage Connection - mortgagelenders - Updated October 2026

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