I am very proud to say this is my #1 choice whenever my family and I get sick. from my kids being…read moreborn here, to my husband receiving cancer treatment, we always receive the best care possible! the staff is always willing to help and the support is wonderful.

Once I was finally brought back into the emergency room treatment area, the doctors and nurses who…read morecared for me were excellent. They were compassionate, attentive, professional, and I truly appreciate the medical care I received from them. Unfortunately, my experience before being seen was extremely concerning. I arrived around 1:50 AM experiencing severe pain radiating from the front of my body to my back, along with chest pain and difficulty breathing. I informed the registration staff that I was in excruciating pain and could barely speak because of my condition. Despite explaining my symptoms, I was told I would have to wait because several people were ahead of me. I then remained in the waiting room for approximately three to four hours while my condition worsened. During that time, my pain became unbearable, my breathing became more difficult, and by the time I was finally called back, I could barely walk or breathe comfortably. I understand emergency rooms can become busy, but waiting hours while experiencing chest pain, severe pain, and breathing difficulty was frightening and unacceptable. My concern is not with the medical staff who treated me once I was admitted, but with the registration and wait-time process. I strongly encourage Luminis Health to review its triage and patient reassessment procedures to ensure patients with serious symptoms receive more timely attention and care. I also ask that this feedback not be met with a generic response stating that the matter will be reviewed. Concerns regarding emergency room wait times and triage procedures are clearly ongoing issues, and patients deserve to know what meaningful changes are actually being implemented to address these repeated complaints and prevent similar experiences in the future. Thank you in advance for providing a meaningful and transparent response regarding how these concerns are being addressed.

Check in is done promptly…read more Dr Boyer triaged my husband(who has dementia) quickly and with good humor., X-ray done immediately She diagnosed his problem and we left with meds being filled on the spot. Excellent service and staff!

I will start with saying that I usually LOVE this urgent care. My last provider was amazing and…read morekind, but the one I saw today (I don't believe in slander, so I will spare her name), was very condescending and although I am also a colleague, she was very curt, treated me like I was drug seeking (very hurtful amen inaccurate) and was overall very dismissive and awful. I am/was suffering and while she explained her limitations (which I previously unaware of, but understand), her delivery landed as nothing but rude. At the end of our interaction, when I maintained that I would not have come to see her had I known she could not help, she showed zero empathy. I strongly resented her overtone regarding my visit for a terrible cough that was keeping me up all night. She offered to call in meds that I can obtain over the counter ?!? Surely I had been trying to treat myself with OTC meds prior to resorting o urgent care. Sadly, I will be billed for this interaction. Unless I am dying, I will be sure to look at P.A. schedule before coming in again. Apart from her, everyone has been so kind and helpful. I maintain that it is not about what she could not do for me, a little about what was not relayed to me by her staff before coming in, but mostly about that her bedside manner leaves something to be desired. I am sure she will know this feedback is about her and hope it helps her to see how she is perceived/received in client interactions. With age and experience, I hope she will learn to be humble, thoughtful and kind in her interactions with patients who are looking to her for help.

Dr. Freedman is an excellent doctor. He formed this practice to detangle himself from the…read morehealthcare industry and yet still provide excellent healthcare service to those in need. Essentially, you pay for the healthcare you need. This is an excellent practice for people who cannot easily afford medical insurance and are shut out of our healthcare system. For myself, I enjoy the fact that The practice is personable and accessible, and I never have a difficult time getting an appointment when I needed it. I think many more people should be considering medical practices such as evolve, yet I still do not find that many. The closest analogy is somewhere like Care first, however, Care first is less of a medical practice run by one doctor and more of a mass healthcare system. Evolve is a medical practice, with an excellent doctor, competent staff, and a pay as you go approach.

Excellent service! I was referred by someone I trust. This clinic is a lifesaver for me! I am so…read morehappy I found them!

I had a great experience thank you to Tarra and Dr. BENJAMIN PETRE. I checked in online and pre…read morefilled all my Information and when I arrived they took my id and copay. I waited for about 10-15 minutes in the waiting room before being seen. There were about 10 people ahead of me so amazing timing on getting in. Once I got called tarra took me to my room immediately and got me started she asked all the right questions and had amazing bed side manner. She made sure I was taken care of and felt supported and comfortable. Dr. PETRE came in within a 5-10min time frame after I got them my X-rays he was polite laid back and ready to hear my issues and give me a potential solution. He asked me questions and broke down what my issue is in the simplest terms to make sure I was truly able to understand what was going on with my knee. He gave me two solutions and answered questions before I could ask them. Also amazing bed side manner I truly appreciate their assistance and help. The girl at the front desk I didn't get her name but she was very polite and friendly to all the patients. She made sure everyone's bad day turned good.

Location is good, ample parking with parking garages. Sanitation stations throughout but not near…read moreelevators. Staff is friendly and informative Gift Shop has plenty of overpriced items (there's a Marshall's and Hime Goods down the street heck even Trader Joe's) My Dr. works out of this location so this is where I see him. Now my Dr, Dr Lambrou gets 4.5 stars for great bed side manners, warm hands, detailed and a good team backing him. Patient privacy and care seemed to be great during my visits there. Very clean facility and rooms They have a library too.. I'd recommend this location for other services too.

Came here and I do like this center! Calmer than the dc locations and ample parking. Staff is nice…read moreand seems calms and I've received good treatment from the staff.

One of the best things of having KP as your health insurance is that if your sick and youre not…read moreclose to home, you can visit one of the urgent care facilities in the area and still pay the same co pay. I had to go the urgent care. The UC wasn't packed (pre COVID) . When you arrive you go to the receptionist they process you fast and your seen pretty fast. The first part, is when they check your vitals and ask you questions on why you are there. Next, you are taken to a exam room. The wait time, to see the treating physician wasnt that long. Maybe less than 30 minutes. However, there's staff checking on you, etc. Eventually, I was seen and the whole process was good. The physician was very thorough, professional and had good bedside manner. Give me my script and I was on my way. The on site pharmacy is a plus. At 10pm at night, this is a blessing. I didnt wait long, and they were friendly too.

What I wish more businesses did, was communicate. I made an appointment with AFC Urgent Care hours…read morein advance without conflict, was able to submit my medical requirements before arrival, and still arrive on time. My appointment was set for 4:30p & I was not seen for an hour+ without forthcoming communication of what the delay was for. I had to ask at least 3 times and their response was just "trying", yet I'm sure if I used that same reason as to why I was "trying" to be on time for my appointment but was an hour late, I'm sure I would've been charged for my absence. I don't appreciate my time being dismissed, especially without communication. But to address care quality once seated in a room, was fine. The staff in that regard was attentive and quick.

I sent the following email to AFCUrgent Care the day I was seen (December 16th) AND I have yet to…read morereceive a response. Figured I'd add the review to Yelp! "Good afternoon, I am writing to share my experience at your Edgewater, MD location today. While I was impressed by the professionalism and kindness of everyone I interacted with, I unfortunately received an incorrect initial diagnosis. I came in for an x-ray of my pinky finger and was initially told that there were no breaks or fractures. However, I later received a call from PA Ben confirming that a hairline fracture was detected after further review by the radiologist. I understand that medical errors can happen, but I believe it would have been beneficial to wait for the radiologist's report before providing a definitive diagnosis. Additionally, knowing about the hairline fracture, I would have appreciated the opportunity to have my finger wrapped as a precautionary measure. Despite this, I want to commend the staff for their overall care and attention. I hope this feedback can be used to improve future patient experiences. Thank you for your time and consideration." This was my experience in a nutshell. Needless to say, I won't be returning.

I almost don't want to write a review to let people know about this little secret. I know others…read moreare complaining about wait times, but we have had nothing but prompt service here at PM Pediatrics. There is an online system where you can get an appointment and maybe I've lucked out, but you can get them usually within the hour. We've been here a few times for minor issues (potential ear infections, pink eye, etc) for both of our kids. The doctors and MAs have always been nice and helpful. Yes, there is sometimes a wait but I can assure you it's much shorter than and more affordable than going to the ER. That being said, if our kids had a major need (major bleeding, broken something, etc) I would always recommend an ER especially if it's a very time sensitive issue. The decor is bright and cheery and they do a great job keeping things clean and tidy. I would definitely come back here as needed!

Great care. In and out, never missed a beat. Awesome clinicians in a great spot within Annapolis…read more Reasonable waits. Five stars.

Says on line they take walk ins. I sat and waited never…read moreseeing anyone, I asked someone from a difficult department about walk ins and she said they don't take walk ins ever

Came here to get a flu shot vs a long wait at my Dr. office. Admittedly a bit of wait here too (30…read moremin despite no one in the area but it tells you once you sign in at the Kiosk how many in front and the wait. But once in the room (which was clean and spacious) it was fairly quick. Sarah the CRNP was lovely. She's operating the clinic by herself so keep that in mind whereas a Dr. office which otherwise is has a MA to take your information. Also, this is located in the store near cosmetics/ pharmacy. FYI: they'll bill your insurance if you have and if not you pay at the pharmacy. It's a good alternative if you have something small to treat.

Thank you for making my experience such a positive one. I was in and out in under an hour, with…read moreeverything handled efficiently and professionally. Tests were run promptly, the facility was clean and well organized, and prescriptions were sent quickly with no issues. Efficient, respectful of your time, and well executed from start to finish

I was feeling rough a few weeks ago and was pretty certain I had a sinus infection, but wouldn't be…read moreable to see my doctor until almost a week later. It was a Sunday afternoon and my husband and I went to this clinic. We did not have an appointment. We were walk-ins. The clinic is Bright and well maintained, and the front desk staff and waiting room was very welcoming. We were greeted immediately upon entering and assisted in signing in. Just sign in and paperwork process is done digitally, which is very convenient. The tech that did my triage, Tyler, was very polite and professional, but also very personable. Although I did have to wait a while once I was taken back into the exam room, it was understandable, considering we were walk-ins and it was a weekend. I had a PA, a student nurse, and a nurse practitioner that all assisted me. The nurse practitioner quickly determined I had a sinus infection and wrote me a script for antibiotics. The visit went smoothly and I received the care and medication. I was hoping for. So, I'm very happy Although I did not need any of the other services they provide, it's a very well appointed clinic with the availability to do virtual screenings and such with providers that are not in the actual building. So, it is a great resource!