I was pleasantly surprised Best Western River Terrace…read more First, the staff were very nice. The whole motel, not just my room, was clean and seemed recently updated. The view of the river was nice and the nights sleep was quiet and comfortable - although the king bed in my room was a bit more firm that I like, but I still slept well enough. The majority of the rooms are accessed from the outside. While there may be an elevator somewhere, I did not see one. Should you need elevator assistance in getting non-ground floor levels, you may want to inquire or ask for a ground floor. The breakfast was pretty much standard free breakfast seen at most hotels with various breads, bagels, muffins, waffles, cereals, etc. I chose to go next door to the Big Boy for a little different fare. I would certainly stay here again and recommend it if your staying in Cheboygan. If you want a good pizza, drive down the road to This Old House Pizza. Great pizza.

This hotel completely mishandled my stay. I was checked into a room by a front desk employee who on…read moreher own decided to switch me to a different room. I never asked for any changes. Later I found out they contacted my employer without telling me, supposedly to fix a "reservation issue" that I never created. That's a serious breach of trust. I was never asked, never informed, and their response was full of excuses instead of accountability. They tried to frame it like they were doing me a favor but in reality, they created a problem and dragged my employer into it without my consent. If you're staying here through a corporate program, be aware they'll make decisions behind your back and then justify it later however they see fit. I won't be staying here again and I wouldn't recommend it to anyone who values privacy or professionalism.

Great little spot to get a room. Owners are the best. Great you like family. Clean rooms and always…read morethere if you request more towels, etc. we stayed there in 2021 and this year 2023 and will be back in a year or two. Wouldn't go to any other hotel/motel around.

The folks who own this neat little motel are very nice. The room was clean and comfortable and we…read morewouldn't hesitate to stay here again!

Without a doubt, the best value and cleanest lodging in Cheboygan, if not all of Northern Michigan!…read moreI've stayed at the Birch Haus dozens of times and have never had a single bad experience. Friendly owners, perfect amenities, rock-bottom rates. The rooms are modest, traditional roadside-motel style, and are kept spotlessly clean. I happily recommend the Birch Haus to everyone who visits this area, and always look forward to my next stay.

This place is the BEST place you will find in Cheboygan. My family gets several rooms when we visit…read moreand they have great prices! We looked at the others and they were either dirty or waaay over priced. If you like down home service this place if for you. The trail most take for sight seeing is about 200 feet from the Motel and boat launches are close in Cheboygan or just up the road in Mackinaw city. They have great coffee in the breakfast nook :)If you don't book there this summer you lose!

Awesome, awesome, awesome. Cute, CLEAN, beautiful location right on Lake Huron. Perfect for…read morecouples, families....so much to look at and do. Great place to relax. We found a gem..

Very nice place good and clean with great customer service and right on the river walk.read more

I have to update this, I am currently in a room that has a bed that is comfortable. All of the…read morerooms are very clean, just out dated. Also, by request, here's a picture of the view from every room at this hotel.

Adequate, more or less clean, but certainly not anything special…read more Our room had two beds, my friend and I both slept reasonably well so I suppose the beds were comfortable enough for what we needed. The lighting in the room was a little bit older, but it served its purpose. The furnishings were also a little bit worn in. I suspect the people that typically stay here don't have an issue with such things, but you could tell the items in the room were all a little bit long in the tooth. Check-in went more or less OK, although the staff seemed a bit bewildered and disorganized. It was cute when we were handed actual keys. Such a novelty to have actual keys instead of key cards in this day and age. We had to use their little dropbox to turn the keys in when we left early the following morning. This was fine of course but I would've appreciated being told about it in advance. On balance I don't think this would be my first choice for a stay again in the future.

My son was stationed on the Mackinaw for 3 years, so on a return trip home, we wanted to stop in…read moreCheboygan for a night. I have fond memories of this place. Other guests at that hotel made for a miserable night, smoking and drinking into the wee hours outside their room directly below us. Complete with a drunken brawl at one point. I also had an issue getting a hold of staff in the morning when I accidentally left something behind when we left. We'd left the key in the room, as instructed. Fortunately, I was able to retrieve it because we forgot to close the door all the way; there no one in the office until 9 am and calls to both numbers posted for help before then weren't answered. I would have told the owners myself if I could have.

Nice place. Owner, Gary, is very helpful. Everything in the room works. Very clean. No plastic…read moreshower. New-ish big screen tv, microwave, fridge. Visited late fall, so did not try out the AC. Beds comfy enough; not mushy or hard. Playground out front near a nice barbecue grill, though I didn't try those either. Being across the road from some of the best carry-out is a bonus, especially during current covid closures.

Basically with the Pine River, you get what you pay for. It's not bad by any means, it's very…read morebasic, no frills place to stay. The decor, carpet, tile, etc., is older. The price was right though. On a holiday weekend we payed around $70 a night (compared to $150 in Mack City). No coffee maker, no shampoo, the television had cable but was a very old tv that had lines through it. The AC worked great and the bed was comfortable. The place was apparently booked up over Labor Day, yet it was really quiet. We didn't hear any of the neighbors at all. The staff was very friendly. I would probably stay here again as a last minute/money saving motel. It only took us about 20 minutes if that to drive into Mackinaw City.

This motel is seasonal and was open all summer long with their gorgeous pool. Great environment and…read morelots of amenities. Roku TV and more!