Carol and John were phenomenal at the front desk and made the inbound and outbound process an…read morebreeze, Thank you both!! The property is very clean and well maintained as was the room... The house staff were all very professional and always had a friendly attitude and greeting... An all around great stay and would stay again and or recommend!!

This is one of the most convenient hotels in Mackinaw City if you want to take Shepler's ferry to…read morethe island. It's awalkimg/cycling distance (or Shepler's runs a shuttle bus from the hotel to the dock). Furthermore, the hotel is also within walking distance of all the bars, shops, and restaurants in Mackinaw City if you're not going to the island.

My husband and I stayed here last minute while on our honeymoon and it was one of my favorite…read morestops! Such a cozy room that has an adorable private beach front! The staff is excellent and the complimentary breakfast offers a lot of choices. I was so comfortable, it really was like staying in a loved one's guest room.

My family has our family reunion here every year and it is an awesome place for that. We rent out…read morethe whole motel! The rooms are very standard but clean and comfy, and the private beach is awesome- complete with a fire pit and a view of the bridge. The "continental breakfast" is pretty much non-existent, so don't count on that. The owners are lovely, although they only live there seasonally so it can be tricky to make a reservation early! Don't expect to be able to reserve a room before April at the earliest, and usually more like May.

Stayed the night in the city for one night. Holiday Inn express is the place to go! It's clean,…read moreupdated, and has great accommodations. The only downside is it's not very walkable from the downtown area and has no beachfront property. It is close to the fort and not too far away from the park where there's lots of great bridge views. Staff were friendly and welcoming. They upgraded our room to a suite which was very nice. The suite had one area as a living room/kitchenette, along with a fireplace and a separate room that had a bedroom. The bathroom had a nice vanity and was clean. The only downside is the noise from the freeway. It's pretty loud and you can hear it quite a bit. Our suite had two balconies, which were nice, but with the light above, it wasn't the greatest place to sit when it was starting to get dark with all the bugs. Parking can be a little cramp. Breakfast was great! Your classic Holiday Inn Express breakfast. Pancake machine and all! They also had cereal, bacon, eggs, all the fixings. They also had an updated coffee machine that grounds the coffee beans for each cup. When we checked in, there was also a nice complementary display box of cookies. The price for all of this was very reasonable. We really enjoyed our stay!

As a frequent visitor I have to say I just love this property!…read more The staff are always very friendly and the rooms are very clean. On this visit I was treated to a wonderful room with a fantastic view of the Mighty Mac! I really enjoy the breakfast buffet they offer, it will fuel you up properly for a day of exploration. The only negative thing I can say is you do hear a bit of semi truck "downshifting" as they approach the bridge, but that is easily fixed with the white noise app on my phone.

Last year, our experience was not the best due to some issues with the toilet being clogged upon…read morearriving. This time we arrived early and asked for a floor level room due to having a wagon and two kids. They graciously allowed us to have a floor room but informed us it wouldnt be ready until 2:30pm which was fine because the check in time did state 4pm. We ended up come back around 4pm from the island. The room was 2 queens and it was massive! Insanely massive and better than the king one we had. The room was clean and thankfully the toilet worked. We went to the pool and it was nice and warm and empty at that time. Only sad thing was there is no tub in this room so it was hard to wash the kids but we managed. Breakfast is upstairs and sadly no elevator nearby. The food wasnt too bad. The kids ate a little and then we checked out. I will say that the staff was super nice. He was nice when checking us in an out. He had such a positive attitude.

My family and I stayed at this Best Western location in July for two nights. We chose it because it…read morewas one of the better-priced options close to Mackinac Island. Unfortunately, while the location and price were convenient, the hotel itself could definitely use a facelift and a major upgrade. The rooms we stayed in felt very dated and musty. The furniture looked like it was from the early 2000s and was definitely showing its age. The overall cleanliness of the property was also disappointing. I noticed dead bugs throughout the property, marks on the walls, and paint that looked like it hadn't been updated in years. Overall, I would give the hotel a C- for cleanliness and condition. The service was just okay. During check-in, the front desk staff seemed more focused on their own conversation than assisting guests, which made the experience feel somewhat unwelcoming. I understand that this was one of the more affordable options in the area, but I think the hotel has a lot of room for improvement. If I find myself back in the Mackinaw City or Mackinac Island area, I would probably choose to stay somewhere else. Unfortunately, based on my experience, I also wouldn't recommend this hotel to friends or family.

I recommended this place to my family and it got rave reviews! They all said it was very clean and…read morethe staff went above and beyond. Not going to get into those details because maybe my aunt has a way with getting people to do much more than any employee should ...which says a lot about their service. So to the employees working on 6/12/2026 ... thank you!!

What I liked: Friendly staff. Reasonable price. Large jacuzzi, enough room for two. King bed was…read morecomfortable. Room was clean. View of the lake. Fire pit with comfortable lawn chairs. Complimentary smores kit with cooking equipment. Coffee pot, fridge, and microwave. Patio with chairs and small table to enjoy the view. What I didn't like: No place to put suitcases. No suitcase racks available. No shelves to place extra items. No clothing rack to hang clothes. With some minor updates this place would rate 5+ stars.

If we could give it 100 stars we would! We stayed here 2 nights of our honeymoon. The place is…read morebeautiful, quaint, and cozy. We loved the wallpaper and found everything comfortable. We had the princess turret and loved it. It was on the third floor and it had a sitting room, king-sized bed, and whirlpool bathtub. Our private deck gave a view of Lake Huron for the incredible sunrise. We were in walking distance of Sheplers Ferry and the little downtown. We also had a warm seated breakfast each morning and a dessert each night. It was so fun sitting in the dining room to enjoy these. But the staff is the best part! Everyone was so welcoming and friendly. Aldeen, Camille, and Patroy greeted us every morning and were so warm. Wes the manager was easy to talk to and very accommodating. He suggested we get cookies at the Bayview while we were on the island, and we were just as welcomed there! We cannot recommend this place enough!

So cozy. First time at a B&B. Quiet and had everything we needed. Very kind employees…read more Perfect location to see downtown Mackinaw by foot and quick walk to the ferry

Great motel with a view of the lake and bridge. Very clean, comfortable updated rooms. The owner…read morewas nice and the location is central to services, shops and food. We were very happy to have found this gem and would definitely return and highly recommend. Looks like the rooms were recently updated.

I had a great experience at the lighthouse view Motel while staying in Mackinac. It's across the…read morestreet from the lighthouse and a park with an incredible view of the bridge. The staff were very nice and the room was adequate. I would stay at the Lighthouse view Motel again.

***Our visit was at the end of March, which is the off season for this city. A visit during…read moreMay-October will offer much more to do in Mackinaw City. There were only 2 restaurants and 2 stores open during our visit, which made it very difficult to get the most out of this trip. I included this note in the review because you will probably book through the Mackinaw City website, which does not fully emphasize how many businesses and attractions are closed November-April. If you visit during the off season, plan on crossing the bridge to St. Ignace or driving 45 minutes to Petoskey for more food/shopping choices.*** [Staff/Service] Check-in staff was friendly, but not particularly helpful. We were given wrong directions for accessing the waterpark, which resulted in taking an elevator to the third floor only to walk back down three flights of stairs to the park when our room was maybe 200 feet from the main entrance. The other desk clerk we interacted with was new, but helpful when we needed batteries for a TV remote. [Cleanliness] The room was very clean. However, my son did find a leftover marijuana cone in the back of a dresser drawer. [Space] The room was very spacious. We booked a suite, and 3 adults + 2 kids were comfortable the whole stay. [Decor] Room decor was minimal and outdated, BUT the low prices of this hotel also don't attract the kind of clientele who respect the property. More modern decor would be nice, but I understand not investing in too much here. [Furniture/Bedding] The mattresses seemed new. Bedding was very clean and comfortable. The furniture is outdated and worn, but sturdy. As with decor, I don't blame the owners for not investing heavily in new furniture. [Noise] It was still the off season, so it was pretty quiet most of the time. A few other guests did get loud sitting on the balconies, but again... the low prices attract a "variety" of visitors. We saw a lot of empty alcohol and cigarette trash around the parking lot every morning, and saw multiple families (with children) carrying baggies of marijuana into their rooms. So... [Location] It's Mackinaw City... During the regular season, it has great access to everything. In the off-season, expect to travel to St. Ignace or Petsokey for food/shopping. [Price] Incredible value! A 2 bedroom suite with waterpark included for three nights was HALF the price of a one-night stay at most other waterparks. It is very budget-friendly, and perfect for kids up to probably 13. The pool is large, and the hot tub is basically a pool itself, so great for adults. [Food] Huge disappointment here. The website for this specific hotel states "updated breakfast room", but there is NO breakfast at this hotel. In the off season (Nov-April), there are only two nearby restaurants with breakfast, one of them being a high-priced saloon. Plan to pack breakfast items or drive across the Mackinac Bridge to St. Ignace. [General] It's a budget-friendly, family-friendly hotel with a nice indoor waterpark. A bit outdated and in need of some repairs, but don't let that deter you from visiting. In the future, we plan to visit after May, when more attractions are open.

We did not have a good experience. We just stayed from a Thursday through a Sunday about 1 week…read moreago. On Friday night, the toilet plugged up. There was a plunger in the bathroom, and I tried unplugging it a couple of times but was not successful. This was late at night, around 10 or 11. We waited for 45 minutes, but nobody came up in that time. I went down to the front desk and asked again if someone could come up to take care of the problem. There were two ladies in the lobby, one was busy dealing with other guests. I asked the second one about the bathroom. First, she told me that the other lady was taking care of it. Next, she asked me if there was a plunger in the room, I told her that yes, there was. Then she asked me, in a very rude and exasperated way, why I hadn't taken care of it myself. I told her I tried twice and it didn't work, but also that I was a guest, and I should not be responsible for fixing a problem in the room. I paid money to be taken care of, so to speak, not to be fixing problems. The lady became very upset and rude and started telling me that yes, I should be fixing it, since the plunger was there. She then left in the middle of the conversation. She must have taken about 30 - 40 minutes to return. I was about to leave back for my room when she came to tell me that she had gone to the room and fixed it herself, and told me it was hilarious that I could not take care of this myself. I was upset and I told her that she was raising her voice, and she said "No, I'm not!", and I again told her that this was her job, not mine. I ended up leaving after telling her to expect a formal complaint about this. When I came back to the room, it turns out that she was rude also to my wife, complaining that I had not been able to take care of the problem. She leaves the plunger in the room. The next morning we get woken up at 7:50 despite the fact that there's a "do not disturb" sign hanging. We were woken up because we "never returned the plunger", never mind our angry friend left it behind the night before. and never mind that everybody in the room is sleeping. The toilet plugged again on Saturday, and several calls from our room were not picked up, but were picked up once my wife used her cell phone. This time a very swet plumber came and took care of the problem without all that fuss. They have a lounge area in the 5th floor, with a pool table, and an arcade. The pool table does not have a triangle to arrange the balls, and the arcade ate some of the coins. These are minor issues. Most importantly, the toilet in the area was unusable because there was a 10 cm turd stuck in it which had not been cleaned by the time we left, so at least 3 days. The staff was rude, and condescending, and they certainly did not show consideration to our concerns and requests. The hotel seems to be decaying, which is not their fault. But what I consider their fault is their horrible attitude toward their guests. Do not stay there. The place is a dump. If anyone from the corporate office is reading this, I can provide additional details. Jaime B

We love this place! When we lived closer we brought our camper to the main campground so when we…read moresaw it was the same people we knew we were good. We rented the smallest cabin. It was perfect. So clean and pretty. There is a community fire pit that the camp hosts light every night. One of the camp hosts even came down and played awesome guitar for us one evening! The camp hosts are some of the nicest people you will meet. Fresh coffee every morning as well. These are empty cabins so bring everything, sheets pillow, blanket, etc. They have charcoal grills you can pull over to your cabin. I would recommend a foam bed topper, the beds are quite uncomfortable, I think that would help. There is a playground for the kids, picnic tables at your cabin too. We didn't go in the water because it was FREEZING, but many brave people did. Highly recommend. We will be back!!!

Absolutely worth the trip! On my first one to the area, I tried to research as much as possible,…read moreand opted for the Lakefront Cabins. As long as you know what you're dealing with going in, like bringing your own linens and towels, as well as utensils, cups and food to cook in a charcoal grill, it absolutely is the move to book here. Check in was super easy, and at Mill Creek Campground. Going towards the end of the season was my favorite choice in the fall, but anytime you can here is beautiful. Highly recommend!

September 12/13 2026 The property is a bit dated...but the…read morelocation makes up for it. The views are spectacular and the hotel is close to everything. The staff we dealt with were very courteous and helpful. Special shout out to "Romeo" for his help with the luggage.

June 2026 (3 night stay) - Rooms: Nice size. Bathroom small. Room was dusty. The base boards had…read moreclusters of thick dirt and dust. The all in one tv/closet/cabinet was very dusty/dirty on the bottom outside of the refrigerator. One of the handles bars in the washroom was rigged to stay up. The balcony is a decent size with table and 2 chairs. They could use a wiping. You can visibly tell the balconies do not get wash down periodically as there were huge and plenty spiderwebs with trash and dirt in them. They do not spray for bug as they were visible. Bring a can of out door bug spray. Beautiful lake view, beautiful beach.The bedspread was worn with stains but it was clean. The sliding door to the patio did not lock properly. Only 1 elevator for this massive size hotel. Plenty of carts to transport your luggage. The Comfort Inn Motel is connected to this hotel as well. Dining hall: buffet style. Plenty of options (powdered eggs, Canadian bacon, cereal, breakfast bars, fruit coctails, pancakes, waffles, muffins, coffee, juice, y3a, etc.) Dining hall is huge as it is shared by both hotels (Comfort Inn and Hamilton Inn). Its a bit dark and gloomy in the room. Hall ways are sometimes blocked by large cleaning carts and some of the house keepers look at you strange when you move them out your way. They do not have any room door signs for do not disturb. The swimming pool water was not clear. Very cloudy. The hot tub at one point had lots of suds. Its wasn't the cleanest area. Plenty of parking. Side and outter doors need better security as anyone could walk in off the parking lot or beach and enter the facility. Desk Service (3 women). They are not the friendliest. The supervisor is the worst of them all. She appeared to be very bossy and boarderline unprofessional to her coworkers. They talk to you like you did something wrong if you ask a question. They were all well dresses and groomed. Again, they should not be the face of the resort with bad atritudes. The hotel is walking distance to the Ferry that you will take to Mackinac Island. All the hotels are next door to one another (like the Las Vegas strip) so everything in walking distance (2-4 blocks). Shopping, activites and restaurants are also walking distance in this same area. They hotel had lots of guest as it seems to stay very busy. Overall, I would stay again if 1 or 2 other hotels were not available as I now know what to expect here at the Hamilton. The owner just need to invest and address a few minor and cosmetic details and it could easily be a 5-star hotel. Due to the flaws identified, the price needs to come down a bit and should never be over $160 a night. I paid $217 - $237 a night.