My husband and I thought we would book a room here because the reviews online all seemed great. It was just for one night. The lady I worked with was so pleasant when speaking on the phone and checking us in later that day. I didn't expect a fancy room for the price, that didn't matter to us. Just had great reviews, so we thought we would give them a try this time. (We generally stay at Breakers) I wish we paid 3 times the cost and stayed somewhere else. The owner insulted me verbally when I went to check out and asked from part of a refund. He called me a "scam artist" because I wanted some of our money back. I asked for that because when trying to shower that morning, the water wouldn't get warm and once I got out of the shower, to my surprise, I slipped and fell. The shower head was crusted with hard water and apparently was leaking over the side and soaked the floor. I cleaned up the water with the whole 2 towels given for 2 adults. The room smelled like mold. The walls looked like it may have had water damage and could have mold behind them. The sink water never got warm at all when trying to wash my face the night before. The room said it came with cable and wifi but the wifi didn't work and the cable box was a joke because only 4 channels worked. The bed looked as if someone stayed there the night before and room service came in and shook the sheets and tossed it all back together. The room was out dated to say the least. Also, the heat didn't start to work in our room until the early hours of the morning and woke sweating. I wouldn't ever stay here again, ever. I've never been treated so poorly in all my life. Even worse, from the owner of the place. I cried. A man that owns a place I stayed at made me cry for falling in there quick clean up status and I fell. I couldn't very well go to them at night since the office closed at 10pm and no one was around when we got back from the falls. So at that point we were stuck and tried to make the best of it. The poorly cleaned shower head and water all over and falling was my last straw. Until I was verbal disrespected. Not once did I raise my voice, or speak poorly to that man that owns the place and he was SO AWFUL. I got back in the car with my husband crying and needless to say he wanted to go in and have a talk with him. It wouldn't have helped. That man was down right awful. Just because you charge less for "clean" rooms, doesn't mean you can treat PAYING CUATOMERS like trash. So to anyone wanting to stay here to save a buck, do not do it. Head over to Voyager Inn for the same price. At least you get treated decently and get a bagel in the morning. read more