My manicure nail tech was Anna and she did a phenomenal job. I showed her the picture and she recreated it exactly! Everyone was very kind and the complimentary boba was amazing. I will be going here for a very long time. read more

Hi my name is Fran. I left a review the other day about William and I just want you to know it was a misunderstanding.. I didn't understand the procedure I needed to have done.. I do apologiz.. William is fantastic and he is one of the best. William was out and when I came unfortunately I had to use someone else and that was Anna who did a terrible job and not only that the gel fell off with in 2 weeks and that's how this big misunderstanding started again I'm sorry William you are the best read more

Stop look and listen .. your customers are screaming for change. First couple times I was impressed thanks to by chance getting great techs and the convenience of walking right in and getting someone skilled and pleasant. They say all good things must come to an end. ... hopefully these reviews are read by those in charge and enjoying the profits. Unfortunately as I look around there are some cleanliness issues. Bathrooms are gross. The stations need to be cleaned between customers. You should have and can certainly afford somebody who walks around and cleans each station periodically. The stations have polish stains. These should be removed daily. Many colors seem to be unavailable, especially the neutral colors that I prefer. Not to mention that the polish display itself is dirty and fingerprint ridden. Why allow a beautiful Facility to go downhill so quickly. Definitely some language barriers that leads to misunderstandings about what is expected and desired. Please I've seen many nail salon die due to cleanliness & quality issues. Fix it now before it's too late. At a certain point you will run out of second chances. read more

I am writing to complain about my experience at your Poughkeepsie location today. I came in with my mother-in-law and my daughter, who was sleeping in her stroller. Before my service, I specifically asked at the front desk whether you offered acrylics, and I was told that you did. I requested an acrylic full set with regular nail polish. I chose regular polish intentionally and for my own personal reasons. Regardless of why a customer chooses regular polish over gel, it should be their choice, especially when the salon offers the service. The technician immediately seemed annoyed by my request. When I explained that I prefer regular polish because I like to change my polish every 2 days, he looked at another technician and sarcastically said, "Every two days?!" During the service, he began having me put each nail under a UV/LED lamp after completing it. I have had acrylics done many times and had never had to do this before. He did not explain the process to me or tell me that I needed to put each nail under the lamp for a certain amount of time. He then said to me, "Can you please pay attention to me instead of looking around?" I found this extremely rude and condescending. I explained that I had never had to put each nail under a lamp before and that this was why I was confused. Regardless, I felt that the way he spoke to me was rude and completely unnecessary. He then doubled down and told me that if I looked around, I would not see when he told me to put my nail in the lamp. At one point, he also used a small, pen-like curing light over my nails. The light caused a painful burning sensation on my nail plate. I experienced a similar painful burning sensation from the larger lamp as well. At no point did I feel that the technician was concerned about my comfort or interested in explaining what he was doing. My daughter briefly woke up and cried during the appointment. I immediately comforted her, and she went back to sleep in her stroller. The technician then asked me whether I had anyone who could take care of my baby because, according to him, I would not be able to do anything while the polish was drying. Again, I found the comment unnecessary and judgmental. I was not asking the technician or the salon to care for her. At that point, I was extremely uncomfortable and was trying very hard not to make a scene or simply get up and leave. I allowed the technician to finish the service, paid, and even left a 25% tip despite how I had been treated. I then went to the front desk and asked to speak to the manager because I felt that I needed to report what had happened. I was already so upset that I was crying and was unable to fully explain everything. I want to be very clear that my complaint is not that the technician had to agree with my preference for regular polish. He did not have to understand why I wanted it. He simply needed to respect my choice and perform the service I requested without making sarcastic comments or speaking to me disrespectfully. I also noticed that I was charged $70 for the acrylic full set with regular polish. I do not see an acrylic full-set price on the posted menu, while the posted price for a full set with gel is $65. I would therefore appreciate clarification regarding the $70 charge, particularly since I was not told the price before the service. I am extremely disappointed because I came in expecting a routine nail appointment and left feeling embarrassed, upset, and disrespected. I would appreciate having this complaint reviewed by the actual manager or owner of the location and receiving an explanation regarding both the technician's behavior and the pricing of my service. Thank you. read more

Would have given 0 if possible, had it not been for the negative experience being saved by nailtech Kevin yesterday. The first technician that my spouse was paired with was awful and he was reusing the disposable files that they're suppose to throw out after every client. His station was sticky, dirty and he wasnt listening when my wife very clearly told him what she did and did not want. She was super clear when she walked in and registered for the appointment that she just wanted a fill and new color, but to keep the length. She reiterated to the technician not to cut, just fill and new color with a simple design that she pulled out her phone to show him the shape which could be filed and the color and design. He was too rough and began cutting when she specifically told him not to. She stopped him and corrected him, and he lied and said she wanted them cut. She did not and she had stated that TWICE before they began. He was too rough while drilling down too hard and thinned the nail out too much and she was trying to tell him that but he SHUSHED her with his finger to his mouth like she was a child, pointing to his ear & he said he was ON AN APPOINTMENT PHONE CALL and she was disrupting him (WHILE HE IS SUPPOSE TO BE DOING HER NAILS-- COMPLETELY UNPROFESSIONAL AND IT'S HIS FAULT HE MESSED UP BECAUSE HE WASNT PAYING ATTENTION TO HER, HE WAS FOCUSED ON A PERSONAL CALL IN HIS EAR INSTEAD OF THE PAYING CUSTOMER IN FRONT OF HIM. So, then when he applied the gel it BURNED and she had never experienced that with the previous technicians that she had gotten her nails done by at this same location this year. She told him it burned and he tried to tell her "That's Normal"-- NO IT'S NOT! She's gotten her nails done for years and has only had this problem when she has had an unlicensed technician who doesnt give AF. He also was about to cut her with his dirty ass drill because he was going too hard around the edges and his work was uneven and sloppy. She pulled her hand away, got up and distanced herself from him because he was just unprofessional and rude, and did not care that he was hurting her. She asked the manager if there's someone with way more experience who does really good nails who can help her since she now has naked nails. He did thankfully put her with Kevin i believe who was so much better. His station was very clean and he had a gold metal file that he sterilized before use. He also had a professional apron unlike most others so I could tell he takes his craft more seriously. He fixed the issue and finished her nails much to her satisfaction except one nail is shorter than the other (I think one of the thumbs) because that other tech cut it against her wishes. We were not offered any discount or anything, and we wont be back again because this is just not consistent quality work here nor sanitary. Manager didnt even say they were sorry, just nodded their head and said they'd talk to the guy after he was done with his next customer. I doubt they give a s***, but even if they had offered a discount or gift card, I would not come back after this last experience. We only started coming to this location because the other nail salon we use to always go to in Arlington has been very busy and not as big with only a couple of technicians so we have to make an appointment and sometimes wait still for a bit-- but honestly, they're way better and worth waiting a bit compared to Modern Nails. Go to First Lady nails in Arlington Poughkeepsie area if you want to be treated like an important customer and the owner will remember you if you become a repeat client, she is usually quite nice and personable, and professional IMO. However, at this point, I'm just going to find an independent tech with their own space or who is mobile who can come by my office to do my wife's nails. I'd rather pay someone who is licensed and who will be 100% dedicated to delivering high quality nails and a safe, sanitary experience than keep bouncing chop shop to chop shop risking my wife's health and causing her frustration during something that is suppose to be a relaxing, luxury experience. I do not recommend Modern Nail Bar in PK-- it looks nice from the outside but cleanliness levels vary per tech. If you do go here, check the station and tools before you let them touch you. Make sure they're using sanitized professional METAL tools-- if they're using the single-use files, they are not able to be sterilized and are only meant to be thrown away after each customer! It's basic hygiene and professional standard. They do not have their license posted visibly so I doubt they're licensed. I wish I had seen more of the recent reviews before we had gone there again. We went 4 times since October 2025 and this was the last time. Looks like several other people have had similarly bad experiences with the techs sharing tools and not sanitizing them & not listening. read more

Made an appointment a week ago for today for 4:30 get here on time and they take me at 5 because they said my nail tech was finishing a design. unacceptable they should have not taken a customer in between and the person did not even have a design when he walked up with her. my time is valuable. read more

I absolutely love everything about this place! I have been going to this nail salon for about 4 months and honestly everytime I come here I don't feel rushed, they are very precise about my nails and toes. My mother, my daughter, my sister all come here. Oh yea my nail tech is Lucie(such a sweetie). read more

6/28/25 - today is opening day, opposite Target. At the Poughkeepsie Galleria 2001 South Road Poughkeepsie, New York 12601. Not in Nyack, New York There are cookies, cupcakes, complementary wine, water, bubble teas, something they offered, I'm not sure what it was, maybe rice? However, it's already very crowded. It's very upbeat & trendy. Quite a few stations where you can have your nails done or a pedicure. It looks very clean and inviting. They should be successful, there isn't anything else around like them. The POS is Ultramodern. The pedicure chairs are also massage chairs and can charge your phone. The proprietor (?) said they'll always have complimentary wine available, when a service is provided. See the photo read more

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Every time i go here there is an issue and they are always trying to up charge or not so what you are requesting. Last time i went for a pedicure and while using the callous remover he was looking at his phone and literally took off the top layer of skin on the tip of pinky causing it to bleed. Today was the last time i am going. I had powder on my nails and wanted it soaked off and then powder plus a design. They kept trying to insist that powder is no good and that i needed to have a gel fill. I was clear i didn't want a gel full. Lucy refused to soak off insisting it was gel and only filed and then dipped with powder. She wanted to charge me $115 for a design but the powder she was doing she only dipped twice and i told her that it didn't feel strong. She said that's why you don't use powder. I told her just to paint then one color and I'll be done. She charged me $85 she said it included a soak off fee!!! They never soaked anything off and a long nail fee?!?! Never have a paid $85 for powder and polish. I have tried to give this place several chances assuming it may be one or two bad nail techs but i have now gone four time and every single time there is an issue and they are finding ways to add additional fees! It's also why they ask when you sit down if you are paying cash or credit card because they are changing the price (if you get designs) to compensate for the discount you think you are getting when paying cash read more

do not attend this nail salon. They caused severe hematoma on all of my fingernails with their brutal tools and then lied and wouldn't even tell me who owns the salon. I've never been treated so badly before. read more

The Modern Nails Bar - Hematomas caused by Modern Nail Bar - Nail Salons Near Me - Poughkeepsie, New York

The ambiance and staff are both awesome, sadly the nail polish was not great. I got a manicure with "regular" polish and within a day it started to chip and wear off. This is not acceptable. I REALLY wanted to like this place, but between the garbage nail polish and them increasing their prices for a full set - as busy as they get there's no reason for this beyond greed - I am unable to do so. read more

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Update: it has been less than 2 weeks and my gel polish has been peeling off all fingers. A gel mani typically lasts at least 3-4 weeks but they nails are all peeling off and getting stuck in my hair. Will no be going back read more

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I went here today because my regular salon was closed due to no power from a violent storm. I had a pedicure first which was fine. I then sat for my manicure. I requested a dip fill and dip French manicure. He kept dipping my nails in the fill powder (4 times). I kept asking you are doing the French right? Pink and white he said yes I do(no English). He then took out the gell polish and I said no dip powder he didn't understand the manager had to come over and he said no dip polish. I was not happy. Also what normally takes me 35 minutes at my regular salon took 1 hour and 15 minutes. All of the techs were more interested in the World Cup game that was on over their clients. Will never go back. read more

I used to love getting the spa pedicures here until my last visit. the guy cut and filed my toes and went straight to painting them. I questioned and he said he's doing things a different way and to not worry. He didn't do my cuticles or anything. He rushed through the whole thing. At the end, I asked to speak to the manager, and the manager tried telling me that when they use the machine that's them cleaning the cuticles. I said that's bullshit. Anywhere you get a pedicure they cut your cuticles and clean your nails properly.. I said not for nothing, He's scrubbing my toes with soap and water that are already painted. And he cut my nails totally crooked. The guy only gave me 30% off instead of saying hey please come back another day and we can fix this for you. so disappointed and now I have to go elsewhere to get my toes redone. read more

The Modern Nails Bar - Nail Salons Near Me - Poughkeepsie, New York

Just don't do it. When they first opened it was ok - it is what it is, a huge nail factory. Crappy polish that chips the next day although the toe polish is ok. They drill everything which ruins nail beds. I think I went twice over the time they have been opened and had ok experiences. I went for the last time at the end of June 2026 and it has really gone downhill. I did nails for 20 years and can tell you the tech that serviced me had little to no experience. There are people everywhere. It is dirty. My partner had a pedi next to me and the woman who did it was on her phone on an earpiece the whole time. I am pretty sure not everyone there is licensed. The girls two seats down from me was crying and fighting with the tech. It is a complete circus and it is not cheap - not even for a regular mani pedi and it's not even remotely worth what they are charging. Stay away. read more

Service is great - they accommodate customers of all ages! I took my little ones to get their first mani pedi session. They put the kids into adult chairs, instead of the kids pedi chairs, so it was a bit tough for my youngest to get her feet in. I noticed they didn't put a top coat on the kids' nails. I get that kids and their nails won't last long, but at least a top coat would be nice. My pedicure felt good, but you're not necessarily coming here for the quality of the polish. My nails smudge while drying. I liked that I could get a boba drink in the process, but I'm not sure it was worth making the trip out here. read more

Really cute place inside! They give out complimentary drinks for the most part (sometimes they forget I guess lol but I'm sure u can ask) service is standard - nothing bad nothing great. Prices are around the same as other salons - kinda expensive. The decor inside is really nice tho, and they did a good job the times I've gotten my nails done there so I would come back. read more

Top notch. Professional service at affordable prices. I and never disappointed. The place is clean. Beautifully decorated and they give a complementary drink. I asked for milky neutral toned nails. They delivered. I love this place and dont mind making the drive! read more

The Modern Nails Bar - Nail Salons Near Me - Poughkeepsie, New York

I have been going to this place but the guy that used to do my nails had left a couple of months ago. The one that did my nails today is so far the worst. He's in a rush and very poor job. I will not go back here. read more

This is my new go to nail salon! Very chic, modern, clean, pretty, professsional,attentive, nice employees, good vibes..must I go on? Yes, I think I will. Complimentary snacks and drinks.. check out their menu. Who does that? No one but THEM! Thank you for your services read more

Whatever they are paying Kevin is not enough! This is my favorite set I've ever gotten. Exactly what I told him I wanted. I keep coming back because every nail tech is soo good, especially Kevin. read more

The Modern Nails Bar - Nail Salons Near Me - Poughkeepsie, New York

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I had an amazing experience at The Modern Nails Bar. From the moment I walked in, the space felt clean, modern, and welcoming. The staff was incredibly friendly and took their time to make sure I was comfortable and happy with what I wanted. My nails came out beautifully done -- neat, precise, and exactly how I asked. You can really tell they care about quality and attention to detail. The vibe was relaxing, not rushed at all, which made the whole experience even better. I'll definitely be coming back and recommending this place to friends. If you're looking for great service, quality work, and a chill atmosphere, this is the spot read more

The Modern Nails Bar - Me and my friends nail it was amazing!!!! - Nail Salons Near Me - Poughkeepsie, New York

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I got myself, my daughter, and my niece a pedicure and truthfully the service especially by the people in the front desk was anything but a good experience. The guy sitting there literally looked like he just did not want to be there and then when our service was done I was thrown like three different receipts by him because apparently I didn't get charged everything and it was all just so confusing that they even started fighting amongst themselves in Vietnamese. EXTREMELY UNPROFESSIONAL. Needless to say I will never be returning nor will I ever recommend this place to anyone! read more

My first time was great or so I thought. I went back three weeks later for a fill to find out I had fungus on 2 maybe 3 nails. This has NEVER happened to me before. I also ended up cutting all my natural nails. After speaking with the manager they only offered a 20% discount which I assumed was on top of the 10% for paging cash. Well it wasnt so I only got an additional 10% for a total of 20%. He also tried to make it out to be my fault. If I needed a new set the previous appointment then the nail technician should have told me that at the time. So I was charged $80 plus $5 for long nails mind you my nails were longer when I walked in and the last time I got them done. Very very disappointed. Not sure I'll be back. Unfortunately I read some of the fungus posts after my first visit. Smh read more

This was my first visit to this establishment. The nail technician, David, was extremely rude and unprofessional, and his behavior made me feel uncomfortable throughout the service. At one point, David stopped working on my nails to scroll through TikTok, which is completely unacceptable in any professional setting. Prior to the service, I clearly stated my method of payment, yet he repeatedly questioned how I intended to pay, which felt disrespectful and insinuating, as if he doubted my ability to cover a $50-$60 service. David never once asked whether I was satisfied with the nail shape, color, or overall service. Additionally, he raised his voice and yelled at me because I did not place my hand into the nail dryer quickly enough. This behavior was hostile, inappropriate, and unacceptable. As a minority-owned business, there should be a clear understanding of the importance of treating all clients--especially other minorities--with dignity and respect, particularly those who are supporting your business. The lack of professionalism displayed was deeply disappointing especially since I wanted to continue supporting this business. To add to the poor experience, the gel application was noticeably thin, leaving me concerned about the longevity of the service and whether it will last even two weeks. Due to this experience, disrespect and dissatisfaction with the service I received, I do not recommend this establishment. read more

Do not go to this place. The first time I went I waited 30 minutes after making an appointment to get a pedicure. I decided to give it a second chance. I made another appointment, showed up early, and still waited 30 minutes to be told the person who I had made the appointment with doesn't do that service. I left without the service being done. Horrible service having a person sit there for 30 minutes. Unless you have time to wait, find some place else to go. The free drink with the service isn't worth it. read more

Highly recommend for Nails. Personally i love the way Nails are done. Very gentle and clean. Kevin the nail tech is very good. He does all the design that I show him perfectly. Love the free drinks too. read more

The Modern Nails Bar - French tip Nails - Nail Salons Near Me - Poughkeepsie, New York

Service was excellent, everyone who works here is so kind and helpful! My boba tea was super refreshing, not too sweet, and my pedicure with Thomas was perfect. I'm pretty picky/ocd about my toes, and really appreciated his attention to detail. 10/10 would recommend! read more

The Modern Nails Bar - Nail Salons Near Me - Poughkeepsie, New York

went and had the nails on for three weeks once one came off I realized I got fungus on my pointer finger after the first time going I def wouldn't recommend to anyone read more

I just love how beautifully the nails are shaped and done. I love this place. Kevin the nail tech is so nice. He did exactly how I showed him in picture. The ambiance is also beautiful and they provide free drinks. read more

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The goal of setting up an appointment is to actually be there on time and be able to keep the appointment. Disappointing to say the least. The guy behind the counter main check in kept saying in a few minutes which turned out longer than few minutes. Typical...secure appointments as many as you can shove and make customers wait. Not cool. read more

I decided to try this new nail salon and had the organic pedicure, valued @ $70 minus their discount. My tech, Thomas, was nice and he did a good job on my toes; however, I noticed the steam machine which was part of the service wasn't working properly so I didn't get that treatment smh and I left with my feet feeling a little dry. The boboa milk tea was good but they could provide better snacks with this package (2 Welches fruit snacks and a small bag of chips). In all, I spent $90 including gel polish and tip. Not sure if I would go back... read more

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I asked for a gel mani and pedi, however the technician who was performing the work gave me a regular pedicure. I told him it suppose to be gel. He looked at me as if I was crazy. He looked at the ticket and realize he was looking at the working one. He hurriedly took off the nail polish and put the gel nail polish on toes. Felt it was sloppy done. When he did my manicure it was rush and my nails are not even. Very disappointed with the quality of work. While he was doing the work he was constantly on his phone texting someone. For my first time at your establishment it was not a good experience. I always recommend places to friends and family. Unfortunately, I will not be recommending your nail salon. read more

My daughter and i figured we would give this place a try since it was new. We went in today for a pedicure and a soak off gel manicure. It started out great but then quickly went downhill. There are no options when you sit down in the chair to pick what pedicure you want so we ended up with just the basic and we didn't know how to book a "luxury "pedicure. The pedicure itself was extremely fast and rushed. Every color I asked for they didn't have by the 6th time asking i just randomly picked a color just to get out of there. Once they soaked off the gel manicure, they just left my nails as is now maybe that's something they do but at my normal nail salon, they usually buff them out and cut them down. I could had asked for a plain manicure but honestly i was ready to just leave. So when I was all done with my pedicure and went to dry my nails, there were no chairs to sit at so you're standing with your feet underneath a dryer and was rudely rushed over to pay my bill. I do not recommend this nail salon at all. read more

The Modern Nails Bar - This is how they left my nails after taking off the gel. - Nail Salons Near Me - Poughkeepsie, New York

I NEVER write reviews but this needed to be wrote! I needed my nails and toes done for vacation. Booked an appointment for 10 AM Saturday. Got to the salon. Everything was great. It looked beautiful inside. I was really excited for my morning because as a nurse, I work seven days a week and I can't tell you the last time I had a pedicure or my nails done. They sent me down in the pedicure chair. They asked me what kind of pedicure I want, so I choose the most expensive lavish pedicure. The picture advertise a glass of champagne and fresh fruit during your pedicure. They brought me two small bags of potato chips and a Welches fruit snack serve served on a paper plate. Then I asked for the glass of champagne that was advertised and he said no. I think maybe they didn't have it. They also advertise red and white wine. So I asked for the white wine and he said no I have to choose one of the Boba or bubble teas or refreshers. I said OK not a big deal so I chose my drink. He starts doing my pedicure and I showed him a picture of what I wanted. A simple French pedicure with a light pink base and square toenails. He said OK OK OK many times. This man started cutting down my toenails so short and rounding them instead of swearing them. I told him no I need them longer and square and I showed him the picture again of what I wanted. He said OK and continued with the pedicure. So I asked him if he was able to add some acrylic to make them longer so he can square them. He didn't understand or speak any English, which is fine. The guy that was three pedicure chair, chairs down from me understood English so I told him what I wanted. Then they have another lady come and add the acrylic to my toes and she added so much acrylic that my toenails were so thick. It looked horrible. But I trusted the process and figured he would file it down or sand it down. Well, he did not. He did not clean or cut my cuticles, but he did end up cutting my skin a couple times. He was going to use the cheese grater thing on my feet but I don't need that so just to use the pumice rock. He said OK and never used it. he kept massaging my legs really hard that it was actually hurting instead of feeling relaxing. I ask him not to massage so hard. But again, he clearly did not understand and continue to dig his thumbs into my legs. Now it comes time to paint my toenails. I told him and showed him 1 million I wanted a light pink and I did not want a straight across French. I wanted a curved French. I showed him the picture again and Once again, he said OK. I didn't get anything that I asked for. Now it comes time to get my nails done and a lady was doing my nails. They came out ok. Not exactly what I wanted, but much better than my pedicure experience. Although my middle finger nail is crooked. So I asked her if she could just repaint my toenails to give me a better French she said yes so when she finished my nails, we went back over to the pedicure chair. She tried to bring me the same man that just did my pedicure. The first time I told her no please he is not good. I do not want him. She translated in her phone. "Just give him another chance" so once again here I am in the pedicure chair with the same man who did not understand anything that I wanted and gave me a horrible pedicure. He took off the nail polish just to repaint my nails, the same exact way for the second time. I spent four hours in that Nail Salon and I really needed to get to work and I lived 45 minutes away. He brought me to the register and I was going to ask to speak with the manager to hopefully not pay for the horrible pedicure that I got although I was going to still tip this man for his service and the time that he spent on me even though it was terrible. Everybody was busy at the counter on the phone, helping other customers. And I really didn't have time to wait any longer. So the bill came up to $222 for my full set French and my French pedicure. I also % because that's just me. And he was standing there, watching me on the screen as I was paying and tipping. im just sharing my experience. read more

My guy was super sweet and did a great job! I ordered a boba and it came super quick and the taste was just right, wasn't too sweet and the bobas weren't too hard. The ambiance was really nice, you can tell they've put a lot of thought into the decor, which created a nice vibe. And even though it was a busy Saturday me and my friend got in and out really quickly. Since they're a new spot, I think they just needed to work some of the kinks out in the early days, but they're doing really well now service wise. read more

The short:I would not recommend the Modern Nail Bar to anyone and would rate zero stars if allowed. I received poor and rushed service from an inexperienced and unconcerned tech. The Long: I went in to get a pedicure and opted for the Golden Luxe option with regular polish. From start to finish it was clear that the young man (I think his name was bean) working on my pedicure was either incredibly inexperienced or was not interested in providing a quality service to me. The whole experience was rushed and obviously so when compared with those around me, who obviously were receiving the same treatment. I can only speculate as to why they were granted a better experience than I was. I also did not receive significant components of the service including the 20 minute massage. The brief one I did get was a combination of dry rubbing my neck and aggressively punching me in the back. My cuticles were not oiled, I didn't really receive any lotion, and I was asked to walk across the floor with bare feet at one point. Treatment materials were spilled on my shoes. This is absolutely not VIP service. On top of that, I received a regular polish. Throughout the service he continued to try to push for gel. I don't get gel so refused. I asked if I could see a color book, he wouldn't provide one and offered me one red color and when I asked for one darker brought another that was fine, but why am I unable to simply see a color book or pop up to pick up my color? At the end of the service, without waiting for me to dry, I was hustled across the building to check out. I kept asking if they had a dryer, because I was worried that the walk across would mess up my nails. He kept telling me no, that I needed to pay. I walked over and paid the almost 80$ service, the entire time I was hovered over by the tech to see my tip. After, I asked the front desk person if they had a dryer, they did and I was put underneath it. I thought perhaps that paying first was a standard practice, it was not as the woman who was sat next to me was walked carefully by her service tech directly from her seat to the dryer. I asked if she was asked to pay first and she told me no. Also, as anticipated, my pedicure was messed up and obviously shoddily done. I would share a photo but don't post pics of my toes on the web. The whole experience was frustrating and demoralizing and will require more money on my end to fix. The manager offered a gift card for a return service but I'm not willing to gamble on the quality of my experience. It is easy to be taken in with the appearance inside and the distraction of the free snacks and drinks. However, what I am paying for is a quality service and positive customer service experience. Flagging that here there is uncertainty as to whether you'll receive either, so may want to try some other places and simply bring your own boba. read more

Extremely unprofessional. Nickel and dime you for every single thing! You need your nails cut down? $5. You want the edges rounded a little? $5. My daughter asked for a design that she had done that looked NOTHING like the picture she showed the nail tech. She explained she didn't like it and asked for them to take it off and just put regular polish on her nails, they still charged her $25.00!!!! For a design that she took off and was unhappy with. When I paid I asked the person why I was being charged for a design that she ultimately didn't have, or like and she said "your daughter told her she liked it" which was a lie, she TOOK IT OFF. The whole time the girl was speaking in an Asian language to her peers complaining about my daughter, as it was extremely apparent she was annoyed that she had to remove the polish as if it was the first time someone did not like a design or a polished color. She abruptly threw the color ring towards my daughter and said what color you want?? I had to tell her to be nice. I will never return to this place again. She didn't even try to give my daughter a design that she would like, and I was charged for it! Everyone should be aware, they're money hungry and RUDE. I winded up paying for the service after going back and forth with the cashier. If I could give ZERO stars I would read more

Don't recommend it'. I paid 80 dollars for VIP pedicure. Makes me feel NOT VIP. The worker is rush for the pedicure and the leg massage was not god at all. I am so regretting to pay that much money and didn't get any good service. Also the worker and didn't speak English at all. They told me that I have to wait for an hour to have the boba tea. So I ordered the Peach Fruit tea. After I get the tea and I taste it. It tastes like Mango peach fruit tea.cause I am Allergy to Mango. I Do ask the worker about are there any Mango in the drink. She Didn't understand what am I talking about. And I only sip little of the fruit tea and go home to have take Benadryl read more

They are very nice and understanding, Adam was very good with my manicure. I would definitely request him again and their boba is very good