My husband and I have been very pleased with the quality of work that the Help Around the House…read moreteam has done. Our request for a quote was addressed within 24 hours and we had an appointment scheduled within a week. We had some electrical and plumbing work done and both of these were completed efficiently and properly. The charges were reasonable and the service excellent. I would highly recommend to all!

I was over charge for his services. I am upset!!! He did tell me he was coming to the area to give…read moreanother estimate, so I said if he wanted to stop by to look at the list of work I have. He asked me like what, I stated I have several lights bulbs in really high ceilings. He said he would bring his ladder too. To change 6 bulbs and do 1 measurement. my bill was over $300. I'm not sure but I thought that was high.

Mike and his team were great to work with. I use them to help fix my dining room ceiling that had…read moresome water damage. From start to finish they were professional and tidy. The free quote was fair and accurate, and they were able to start the work the following day. Robs drywall work was impeccable and my ceiling looks brand new! I will definitely use them for future projects.

Mike was local, knowledgable, fast and clean. I would use again and highly recommend.read more

Of 4 contractors Quality Homes were the only ones to return my call, to fix a sagging staircase…read more Dan, the estimator, understood the problem and suggested a solution. The person who came to do the job was on time and did it completely. When I had a question afterward, it was answered clearly. Great work.

My wife and I hired QHofR to build us a covered porch where a large wooden deck was recently…read moredemolished in our back yard. We received 3 estimates and QHofR came in the lowest. We have lived in our house for over 30 years and have had many projects hired out to a variety of contractors. This was, by far, our best experience. They began work on schedule. Tom Ledtke was our project manager. Tom was really the key to this whole project. He provided great advice and support. He was always available to us and always answered our calls and texts immediately; even on weekends and after business hours. Anytime we had any questions or concerns, Tom took care of them immediately. Tom demanded only the best worksmanship of his staff of contractors and anything less was a do-over at no expense to us. We have a beautiful new covered porch now thanks to Tom and his crew. My wife and I highly recommend using QHofR. Ask that Tom be your project manager! You will thank us!

Mac replaced the wood trim on my second story home. Great work, Great workers. Good job of cleaning…read moreup debris. Competitive pricing. I am very pleased with the end result.

Horrible experience- had a bathroom remodel. Very unprofessional; they would not return my calls,…read morecraftsmanship was very poor, and the company tried to cover up their mistakes by being untruthful and deceitful. Reported to the Better Business Bureau and found the same complaints from another. If you are not important to this company, you will get treated very poorly, and it will reflect in their work.

My job was a small porch repair. Showed up on time, did a satisfactory job. Met expectations. Would…read moreuse again.

We worked with The Erie Canal Handyman and team for a basic overhaul in our backyard. They replaced…read moreboards, power washed, sanded and stained our deck; re-treaded some stairs leading up the upper level of the yard and power washed and stained two retaining walls. They worked with us to get our shed cleaned-up on the outside as well. Ted showed up with ice cream for his crew daily and you could tell that there was an incredible admiration and respectful working relationship among the team. It was nice to have them at our house. They clean up to the point that you cannot tell they were even there. Thanks to Ted and team for a professional job and for all the pointers around our house!

I am writing this review to share my factual experience with SL Custom Construction to help other…read morehomeowners make an informed decision. Initially, I was highly impressed with the owner, Scott. He presented himself so professionally that I made the big mistake of trusting him completely and didn't even seek an additional quote. That is a mistake I deeply regret. Once the nearly $47,000 project began, Scott never came on-site even a single time to supervise the work, leading to a catastrophic breakdown in quality control and professional conduct. The masonry work performed at my property has since been assessed by multiple independent industry professionals who have verbally clarified that the project is a total loss requiring a full removal and redo. The specific, documented issues include: Structural Damage to My Home: The concrete was poured without proper expansion joints, causing extreme lateral pressure that has physically buckled and warped the structural frame of my Four Seasons room sliding glass doors and damaged my siding. Sub-base Failure & Cracking: Severe structural cracks emerged rapidly due to an improperly compacted foundation and the complete omission of internal structural reinforcements like rebar or wire mesh. Safety and Conduct Breaches: The project suffered from a severe lack of professionalism, including a highly concerning on-site incident where a crew leader arrived under the influence of alcohol--a safety violation witnessed by myself and neighbors. When these structural defects were brought to their attention, management's only solution was to offer a minor balance waiver and an impossible surface "patch" rather than addressing the structural integrity of my home. Because the cost to fix their negligence far exceeds what was paid, I am letting the public know the truth. I have exhaustive photographic evidence of the defects, copies of all correspondence, and firsthand accounts documenting every single claim made in this review. If you are considering hiring this company or its new divisions (such as Rochester Deck Builders or Decorative Concrete) and want to see the proof of this substandard work before you sign, please reach out to me directly.

SL Custom Construction built a custom pool deck for our above ground pool that is amazing! The…read morequality of the construction and materials has become a beautiful asset to our yard and the value of our house. I worked construction and was a mechanical engineer, so I know how to properly build a deck and I am frankly very particular how contractors create a foundation and their fit and finish of the visible decking and stairs. SL Customer Construction did it all right and with constant care and communications with me to be sure that we would be happy with the end result, as we very much are. We were also very pleased about some of the upgraded finish recommendations that they offered to me that have added several wow factors to what could have looked like just a functional pool deck without them. For example, using two colors of decking, a light gray and a charcoal to make a "picture frame" around the main deck, landing and each step of the stairway. They also made a custom main gate that matched the black railings, rather than use an out of the box gate that would have looked more like a jail cell gate. They also recommended using the charcoal decking color for the skirting all around to contrast the light gray decking boards and again, it looks fantastic! As with any complex construction project, there were a few bumps in the road along the way that caused some delays, such as the wrong length spindles that needed to be reordered. But, the SL team was also making sure that everything was done right and to my satisfaction, while responding to any issues quickly and appropriately. As a marketing and branding executive and consultant in my later career, I know that no business is perfect all the time, but the thing that defines a great from a fair business is how they respond to problems and issues, to create a positive customer experience. I live in the town of Greece where their requirements for construction projects is unusually difficult as they have specs that no other town in the county demands. I have worked with the town permit desk directly and working with the town is a frustrating experience to comply with their sometimes unreasonable specs. SL worked directly with the town of Greece for the permit on our pool deck project and they passed the three required on-site inspections with flying colors. SL owner Scott suggested that they build the town required landing/platform a step lower that the main deck level so that they did not have to have the whole side of the railings a foot higher than the rest of the railings as the town demanded. By lowering the landing, he was able to get town approval with only the safety gate a bit taller than the rest of the railings that still meet the town spec at standard height. I definitely recommend SL Custom Construction for your next custom construction project and I have already discussed a couple future projects for our home with SL's owner Scott. Thank you to Joe, Jay and crew for their attention to detail and positive customer experience. .Also, thanks to Elisha in the office and Ed in sales for their quick response to my questions.

Recently had new siding installed on our home and we couldn't be more pleased with the results!…read moreJustin and his team were knowledgeable, professional and really went above and beyond what was required to get the job done. Our house is now the envy of the neighborhood! We're hoping to have our roof replaced this summer and will again work with the team at JLS Home Services. Great job!!!

An appt was scheduled and no one showed up for an estimate. I thought it was very unprofessional.read more

We reached out to 3D ceiling art to help us fix our damaged ceiling when several other contractors…read moredid not return our calls or emails. Darick was extremely knowledgeable, responsive and was able to give a quote that day (even late in the evening) and complete the job within a week of us contacting the business. We are extremely happy with the work he did and he also helped repair a small area in our bathroom too. We have textured ceilings and the work is spot on with blending and texture ! There was no dust left behind either !!

What an amazing team! They repaired our ceiling in record…read moretime. Great customer service. This father son duo are great and take pride in their work. If you need your ceiling fixed call them.