I was having brake issues on my 67 Firebird. I assumed it would take a week to find the parts…read moreneeded to repair. I got a call from Bill the same day. He diagnosed the problem, acquired the parts and repaired my car at a fair and reasonable price all in the same day.. I'm on a fixed income and was worried about taking it to a shop that I had never done business with before. I found my new GO TO repair shop.

From the owner: Local family owned garage here for all of your auto repair and maintenance needs as well as PA…read morestate inspections. Also offering small engine repair with pick up and drop off services.

THANK YOU. HESS GARAGE.. my husband was in the hospital. You Guys showed Compassion. 10 stars to…read moreYOU.

Christ Hess is one of the most honorable mechanics I've had the pleasure to know. We are…read moretransplants to the small town of Newport and he's been our go to place for our vehicles. And if he can't do it he recommends other mechanics that are just as good and make you feel good about the work that's getting done. Very fair prices for work and gives you lots of options.

Took my car in to get it inspected. Got a call the next morning that 3 tires were 'the wrong size'…read moreand 'dry-rotted.' I thought that was odd since the car is driven daily, and I know the tires are the right size, so I had my mechanic fiancée give them a call to figure out what exactly the issue is. After some discussion, she agreed to new tires only if they give us back the old ones. They then said that they 'don't like you questioning our work,' and refused to do the inspection. They also refused to give us any paperwork explaining what the issues were. This is the second time I've had issues with this place, they refused to help me with a broken bolt once before. Save yourself some stress and go to Hess's.

This is the second time we used Mill auto and they are always fair and pleasant. They go above and…read morebeyond what we went there for and when they couldn't help with the service I needed they recommended another place that could. We appreciate it local places like this. Thank you Mill Auto.

DISGUSTING!!!! The whole reception area was reeking of cigarette retch. I could barely stand to be…read morein there as the smoke was so bad and was affecting my asthma. The girl that worked there said she was used to it cause her dad smoked and she just yells at them. She should be reporting them and suing them for health and employment violations!!! Also they left GREASE all over the left side of my interior. Wash your hands or use gloves!! Took pictures of it. They also handed me a ridiculous bill. I just got an inspection and they didnt mention half of the things these people were trying to charge me. Will be getting another opinion. Someone needs to call code/health department on that horrible place.

My husband got his car stuck and high centered on a weekend. Few days before that, it snowed and…read morerained. Unfortunately, the car he was driving wasn't designed for steep roads, it's not a four wheel drive, let's put it that way. He didn't really need it to be towed since it's driving fine. It just needed to be pulled out. It was weekend and unfortunately he called them without calling around or checking out their review first. He initially got quoted for $225 to pull the car out from the mud. They were 30 minutes away. When they came, it took them less than 15 minutes to hook up the car and pull it out. Then he got charged for $445 which was basically double from what they initially quoted him over the phone. He was pretty much under a virtual gun barrel because he took it with faith that what they quoted was exactly what he will pay for. It's already a hefty sum for $225 just to pull the car out, but to be charged almost double the price without even getting towed is ridiculous. The most that he got charged before for getting towed for 15 miles is $150 and that's already a hefty sum 3 years ago. But these guys are the winners for shyster of the year. When my husband recounted what happened, I went ahead and started reading other people's reviews. I don't normally do a review on a business or service that I do not have personal and direct experience but in this case, I will make an exception. If a business is reviewed and gets 20 reviews giving them 1 star out of 36 reviews, there must be a very good reason behind it. And if they have a common theme why this business was given a 1 star review, it certainly is good to pay careful attention. We understand fuel cost and inflation, but this is highway robbery. Caveat emptor, buyer beware.

if I could give a zero I would. this was the most horrible tow truck place in the area. drive shows…read moreup says can only drive 30 miles an hour. get to destination went to pay gentleman and he says have no change and we don't do receipts. call to question this and basically get called a liar and they try to tell me i didn't want my money back it was a tip. yes I believe in tipping but not the amount that was owed. then they call my phone over 20 times in a row leave a message once but decide then they will just keep calling non stop very unprofessional