Cancel

Open app

Search

The Michael at Presidio

3.5 (33 reviews)
Closed 9:00 am - 6:00 pm
Updated 2 months ago

Services - The Michael at Presidio

Apartments

The Michael at Presidio Apartments Photos

Recommended Reviews - The Michael at Presidio

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Stream that runs along front of property.
Lainey A.

Excellent experience living at The Michael at Presidio. We love the location and easy access to shopping and restaurants. The community is beautifully maintained. The mature trees and creek running along the front of the property are peaceful and make it feel like you're not living in the middle of the city. We love walking the trails! The team (office and maintenance) are always friendly and professional. The monthly events are awesome. We especially look forward to the live music at sunset by the pool.

Terence F.

The Michael at Presidio is simply put the worst place I've ever rented at. This is far from a luxury complex, and is noisy, dirty and unsafe. Be wary of the most positive reviews on Google Maps, as, after living there, I can tell you that they don't seem legit or accurate. Let me details my complains: *Security*: The community is not gated and every single apartment building in this complex is open to anyone who simply walks in, up to your very front unit door. There is no key fob needed to access those buildings. Your unit door has very weak bolts and won't resist anyone kicking them in. You have random people driving daily though the community, revving their engines with loud exhausts or music, typically at night. They don't enforce parking, so anyone can park in any spot they want. Since anyone can simply enter the community, your car is not safe. Behind some building are cars with broken windows (happened twice during my stay) or with flat tires. There was an attempted homicide during my stay in one of the adjacent blds. Check crime maps. *Cleanliness*: This place is truly disgusting. The breezeways are dirty, full of trash, bugs, food, cig buts, gum, bird poop and even dog poop. I highly encourage you to just walk around and visit the buildings on your own (not necessarily the one they'll show you). Trash rules are not enforced so you'll see trash outside at all hours of the day or from Fridays to Sunday with odors that you can't imagine. The interior of the apartment when I moved in had pet urine on the carpet (yes) and a wasp nest on the balcony. Talk about "pre move-in inspection". *Apartment amenities: Everything in the apartment is of the cheapest kind. They "wow" you with a Nest thermostat at the entrance (which by the way broke twice during my stay resulting in no A/C in the middle of summer) but trust me, it's the lowest quality you can expect for everything you can touch and you will start to notice once living there. Appliances are cheap, noisy and inefficient, some outlets didn't even work or are not wired properly (under the kitchen cabinet for example), fans would only work with their lights on, no GFCI outlets in the bathrooms (!), flimsy plumbing with the shower handle not even attached to the tile, grout missing in half of the tile, insulation is close to inexistent (windows let air in even when closed), rusted screws coming out the carpet, scratched vinyl flooring etc... The trash service is hit or miss, even if you strictly respect the community rules. They also don't recycle, even if you put it in a clearly marked blue bag and just throw it in the same spot as the other bags. They don't take card boxes like other services. *Noise*: Walls are paper-thin, you will hear anything coming from your neighbors, like them opening a faucet, the show they're watching on tv, them walking etc. EVERYTHING and this will drive you crazy. Stuff in your unit will *literally* shake when others slam their doors in the breezeway, I'm not kidding. My walls were also shaking every night because of the subwooker from someone in the building, whom was not even an immediate neighbor (that says a lot). You will hear every car coming in and out of the streets and I was on the highest floor. They also have a train track behind the apartment complex which runs late trains that you will also hear. *Management*: Some of their management people are kind-hearted and you can tell they mean no harm. But some, and unfortunately the ones you'll deal with, are either shady (counterfeiting documents like the reasons why you're moving out for example), or simply unprofessional and truly incompetent. They shy away from responsibilities when residents are not respecting rules (cleanliness from dog owners for example). They apparently rely on you, as a renter, to report violations from other renters (who likes to play community cops?) instead of them doing their job and enforcing them. Maintenance entered without authorization for a non-emergency call in my unit and got caught on security cameras. They conveniently didn't have my move-in form on record and chose to charge me random line items at move-out. When asked for receipts and photos, they ignored the request and mentioned that they will wait to be contacted by their receivables department to provide those (?). *Price*: Their price range makes it look like it's a luxury establishment- it's far, far from the reality. I've lived in luxury apartments for the past 10 years and it's fine to pay a high price for it, but they need to deliver the amount of comfort, luxury, and safety that would need to come from that price tag. The Michael is not delivering on that aspect, and Austin has a lot of options, especially around the Lakeline area. I've lived at several Greystar communities in the past, and always had a stellar experience. This one is shameful, and I highly recommend that you stay away and look at other options.

Kendra H.

We moved into our apartment at The Michael 7 months ago and have loved it! We searched for an apartment with updated finishings, a spacious layout, had ample storage, while still in our budget and The Michael checked all of the boxes! We love our space and have really enjoyed the amenities as well- especially the pool! Our favorite part is hanging on the patio with some of the awesome neighbor friends we have made in the complex! Would definitely recommend The Michael if you are looking for an apartment!

See all

1 month ago

Business owner information

Photo of Community M.

Community M.

Thank you for sharing your feedback!

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Andrew W.
138
1261
20117

11 months ago

Business owner information

Photo of Greystar M.

Greystar M.

Thank you for the kind words and taking the time to submit a review!

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Community M.

Community M.

Helpful 1
Thanks 2
Love this 2
Oh no 0

2 months ago

Business owner information

Photo of Greystar M.

Greystar M.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 months ago

The Michael was great to live at! Quiet neighbors and great staff! Patricia and Hailey were so helpful at the office.

Business owner information

Photo of Greystar M.

Greystar M.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Community Manager

Community Manager

Helpful 5
Thanks 0
Love this 4
Oh no 0

1 year ago

I def want to move here and i got assistance from Haley who was very helpful and kind.

Business owner information

Photo of Community M.

Community M.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Community M.

Community M.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Community M.

Community M.

Helpful 3
Thanks 3
Love this 1
Oh no 2

4 years ago

Business owner information

Photo of Community M.

Community M.

Helpful 1
Thanks 0
Love this 0
Oh no 1
Photo of John C.
25
33
3

5 years ago

Business owner information

Photo of Community M.

Community M.

Helpful 2
Thanks 0
Love this 1
Oh no 0

5 years ago

Business owner information

Photo of Community Manager

Community Manager

Helpful 1
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Community M.

Community M.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Community Manager

Community Manager

Helpful 4
Thanks 1
Love this 2
Oh no 1

5 years ago

Business owner information

Photo of Community M.

Community M.

Helpful 1
Thanks 1
Love this 0
Oh no 0
Photo of Kendra H.
698
12
4

6 years ago

Business owner information

Photo of Community Manager

Community Manager

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Community M.

Community M.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Community M.

Community M.

Helpful 2
Thanks 1
Love this 0
Oh no 1

3 years ago

Business owner information

Photo of Community M.

Community M.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Oscar S.
232
6
14

5 years ago

Business owner information

Photo of Community M.

Community M.

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Community Manager

Community Manager

Helpful 3
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Community Manager

Community Manager

Helpful 3
Thanks 0
Love this 1
Oh no 0

6 years ago

Business owner information

Photo of Community Manager

Community Manager

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Community M.

Community M.

Helpful 2
Thanks 0
Love this 0
Oh no 1

6 years ago

Business owner information

Photo of Community Manager

Community Manager

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Community Manager

Community Manager

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Community M.

Community M.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Community M.

Community M.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 1
Thanks 1
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Community Manager

Community Manager

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of Sue Z.
1
15
0

7 years ago

Helpful 10
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Community Manager

Community Manager

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of T H.
0
6
1

6 years ago

Business owner information

Photo of Community M.

Community M.

Helpful 2
Thanks 0
Love this 0
Oh no 0

Ask the Community - The Michael at Presidio

Review Highlights - The Michael at Presidio

Melinda worked very closely with my lease agreement to make sure we got everything we needed in a timely manner.

Mentioned in 2 reviews

Read more highlights

Verify this business for free

People searched for Apartments 16,450 times last month within 15 miles of this business.

Verify this business

The Clark

The Clark

(51 reviews)

I have truly enjoyed living at The Clark, there are so many good things to say. First: location,…read morelocation, location. Truly the best location. A 5‑minute walk to downtown, 7 minutes to the lake walking trails, and a 4‑minute walk to Old West/Clarksville neighborhoods. You can be active and go for a walk on the trail, head downtown for food or drinks, or take the scenic route through Clarksville/West Austin for a quiet, neighborhood feel. The area feels incredibly safe and walkable, with sidewalks, cute parks, and beautiful homes. You really get the best of all worlds from this location. I even found a hair stylist and nail salon just 1 block away. There's also a Whole Foods about 5 minutes away, plus an amazing coffee and acai shop right next door. On top of amazing restaurants and bars being 1-2 blocks away. I am excited to become a regular at these places!   Now for the property itself: it is beautiful and very well kept. Always clean and smells amazing. The skydeck has incredible downtown views, and my balcony has great DT views as well. It's also an incredibly dog‑friendly property. The staff are amazing, quick to respond to emails, questions and are always calling people by their names as they pass them in the halls. The maintenance team is fabulous, probably the fastest responding team I've ever dealt with, handling work orders literally the same day and sometimes within the same hour. The gym on site is also really nice!   The community and residents are truly great. People are so friendly and always saying hi or getting to know you. The sense of community here is strong. I went to a resident event recently and everyone knows each others names and knows new people who move in and hang out. I've never experienced that at other properties, but it's so warming and sweet. I think it's because people stay here long‑term and are able to build real connections. I would recommend this place 1000x.

Nice place if you don't mind hearing a train horn every 45 minutes. Since I've lived here there has…read morebeen multiple pets urinate in the elevator lobbies and the hallways smell like ass 24/7. I have to put in the same maintenance request multiple times just for it to even be addressed. Also be warned, if you are looking at this apartment complex to call home in the near future the entire pool courtyard will be closed (pool, fire pit, and the only two grills on the property) from middle of November to May of 2026...apparently not the first time they have had to do this exact same operation. CWS is a piss poor management company so be warned. I was shown an apartment unit that had carpeted bedroom and then signed on a unit that didn't have carpet in the bedroom along with a secondary storm window in my bedroom with dead flies trapped in between the exterior window and storm window along with condensation and management said they can do nothing about it and the leasing agent that helped me sign my lease acted dumbfounded. Only have lived here for less than 6 months and already regretting calling this place "home"

Tramor at the Arboretum - The office- come stop by!

Tramor at the Arboretum

(62 reviews)

Arboretum, Great Hills

This place is horrendous. Do not trust the positive reviews. I did and I paid a terrible price for…read moreit. Something is deeply wrong with the management at Tramor at the Arboretum. They lied to me over and over again, they wasted weeks of my time, and then on top of all that they stole $200 from me. Full story: I contacted Tramor at the Arboretum to apply for an apartment. My main contact was Madison. First red flag: Madison was weird and standoffish in our interactions, unlike most apartment managers who are friendly and trying to make the sale, but I just ignored it because the positive reviews don't lie right? Oh how wrong I was. Second red flag: They wanted me to use some strange encrypted messaging service to do my application and pay the $230 application fees and $200 refundable deposit with a 3rd party payment site. It was all very messy with very poor directions, but I'm good with tech so I figured it out anyway. The whole system was very amateurish and sketchy compared to other apartments I've applied to, but I ignored this red flag to my peril. Third red flag: They wanted me to compile a very detailed accounting of all my income and losses in a special form, along with bank statements for a year - this is something no other apartment has asked me for. I spent hours compiling all this information and creating the special form that they wanted, but turns out this would be a complete waste. On a Saturday I finally submitted the final information needed for the application. Madison got back to me that day and said the application would be processed by Tuesday. At this point I thought great, the process was weird and something seemed off, but I would just wait until Tuesday and most likely I would be approved (I have a great credit score and solid income so I always get approved to every apartment I apply to). Spoiler: I was approved, but ended up rejecting their offer for reasons that will become clear. Fourth red flag: Tuesday afternoon rolls around and I still haven't heard from Madison. I contact her to ask how the application is going - no response. I wait two more days until Thursday. At this point I start to suspect something is very wrong with Tramor at the Arboretum and I shouldn't have ignored all the other red flags. I decide to go with another apartment (that I am happily living in now), and contact Tramor at the Arboretum to tell them I'm not interested anymore and would like a refund on my $200 deposit. Still I receive no response from them at all until Friday the next day. On Friday they finally tell me that my application has been miraculously approved! But unfortunately because it was approved they now cannot refund my deposit! So after I received no contact at all from them for 5 days, after I repeatedly tried to get them to respond, they only respond a day after I request a refund and they say that somehow the application was retroactively approved beforehand, but they never told me about it? In a nutshell, the management here is terribly incompetent at best, and straight up scam artists at worst. Even though my application was approved, I would never in a million years trust my living space with people like that, so of course I rejected their offer. Avoid Tramor at the Arboretum like the plague unless you enjoy dealing with nightmare management.

Tramor at the Arboretum is a wonderful place to live. I have lived in many apartment complexes…read morethroughout the years and my experience at tramor was one of the best. The staff is amazing. Madison and Melissa were an absolute pleasure to work with. Both of them always had great energy and positive attitudes every single time I would go into the leasing office. They were always very helpful. Tim, the head of maintenance does a great job with his crew. The maintenance team was always very efficient in addressing any needs and the property as a whole always looked immaculate. The property for the most part was very quiet and the place seems to attract good respectful tenants. If I wasn't being called elsewhere I would have stayed even longer. If I ever move back to Austin, I will definitely be looking to move back there. I highly recommend this apartment complex for your next home!

Korina & Alder at The Grove

Korina & Alder at The Grove

(8 reviews)

I am a previous Austinite who is very familiar with all the apartments around the city. My husband…read moreand I recently moved back to Austin from out of state and spent an entire weekend looking at apartments in the Fall before moving in the Spring. We had a list of the top 20 luxury apartments in Downtown we were considering moving into until we came across the Korina via Google. My husband and I went to visit the apartment when it was still under construction but we loved the idea of living only 10 minutes from Downtown, moving into a brand new apartment, having gorgeous amenities, and being in a more residential area that was very central to everything you need is ideal. After a thorough search of apartments, we moved forward with the Korina and we could not be happier. I have lived in many rentals in my life and I have to say that the management has been UNBELIEVABLE. They went out of their way to take videos/pictures/measurements of the apartment for us prior to our move so we knew what furniture to order. Their communication regarding any issue or question has been timely and accommodating. As the Korina is a new development, the building is kept spotlessly clean by lovely Andrea who is at the building every day making sure no mess is left behind. The outdoor areas have beautiful gardens, a lovely pool, a gym that feels like Equinox, and a convenient and secure package room. Makinley, Alicia, and Brooke are the property managers with who I have worked closely with and I can't rave about their level of service enough. You would think this review is a paid promotion, but I can promise you that it's not. I am very particular about where I live and have a very high standard of what to expect and I have yet to be disappointed so a review is worthwhile. Check out their Instagram handle @korinaatx

I toured here last week in search of a new place to call home & loved this apartment complex! The…read moreamenities exceeded my expectations! I was honestly blown away by Korina. I am making my decision this week and this place is definitely on my top 3.

Chelsea On Lamar Apartments - Newman living room

Chelsea On Lamar Apartments

(20 reviews)

Rosedale

I've been here 5 months so far, and I honestly love living here - never really thought I'd say that…read moreabout an apartment complex (I'm a house type of person - we have a doggo and I'm a gardener). But I genuinely love it here. Management: The staff is amazing - it's a small crew, so you know everyone by name. The manager, Alice, is so great - efficient and professional, but treats you like a human, not a number. Maintenance is freaky fast & very responsive - I've made 2 maintenance requests so far, both were addressed within 24 hrs!! Pets: No breed restrictions, hallelujah! The grounds are well maintained, they enforce the poop scoop rules and people generally are really conscientious about it, and the grounds are really relaxing to take your dog around. Units: They have many different floorplans, and I've actually only been inside mine (The Hepburn: 1 bedroom, 600 sq ft). Even though it's a small space, I feel the space is used so much more efficiently than other 1 bedrooms (plus being cute as hell with faux shiplap, an open shelf in the kitchen, and no carpet!) The kitchen in the Hepburn has a false island (I guess more like a peninsula) that was one of the main reasons I chose to live here - actual counter space in a 1 bedroom apartment! I meal prep, so this is a necessity for me. I also love having the option of having bar stools rather than a traditional dining table. I tend not to use my dining table, but people always congregate in the kitchen when I'm entertaining, so this works out perfectly. Full size gas stove and dishwasher! The bedroom is a nice size, with an entire wall of closets (score). Wish it had one more window (maybe other floorplans do). The bathroom has tons of storage, via some cabinets, and a built in sink/dresser with big deep drawers that come with dividers. Great water pressure in the shower. Love the deep covered porch - I'm on the 1st floor so I have a paved patio with a ceiling, as well as a little gravel area covered by a striped awning. It's lovely outdoor space for a 1 bedroom apt. Complex: Besides the amazing location (So many restaurants!! Close to Hyde Park, the Triangle, and Burnet) I really love that this place has character. It doesn't feel like one of those super sterile luxury apartments - you know the ones - all new everything, but so god awfully boring. It's nice enough to feel stylish and comfortable, without compromising character. And it doesn't seem like just a collection of buildings plopped on top of a parking lot (ew). The courtyard design makes it feel very cozy, like a quiet little oasis in the middle of the city. This was a big draw for me, because I feel comfortable letting my kitty outside for adventures - and I actually enjoy hanging out outside in my complex! It's an older complex that's been updated, and they did a great job - I love the little design touches everywhere. The two pools are both beautiful (and somehow never busy?!) with slightly different vibes, and the landscaping is lovely as well. Plus covered cabanas at one of the pools, an outdoor fireplace sitting area, grills, and an outdoor kitchen complete with propane stove and bar area - so awesome for entertaining! And great trees - including lots of pecans :) My only complaints (and they are minor): - It takes a minute for the shower to get hot, and sometimes the kitchen sink never seems to get hot, which can make cleaning oily/greasy dishes difficult. However, we mentioned this to Jose (maintenance) today, and he said he'd adjust the water heater for us - so this may be fixed! - The washers in the laundry room closest to the leasing office can be fickle, and likely need to be replaced soon. I've seen more than one stop mid-load, full of water, and of course your quarters don't get returned. Sad face. - The gym is pretty useless to me- it has only an elliptical, a treadmill, and a set of dumbbells that only goes to 30lbs. But there are tons of gyms nearby so not a big deal. Overall I think this place is really well run and a great value for the money!

Current resident here. In summary: they're renovating all move-outs right now in order to bump up…read moreapartment prices. In doing so, they've completely disregarded current residents. You'll experience water shutoffs at least once a week, rude contractors (my car was hit by them, thank goodness I was able to prove it), theft in the parking lots, plumbing that does not function, and more! I've been unable to work from home on several occasions due to the noise. I loved living here when I first moved, but the constant "upgrades" have completely impacted my quality of life. Contractors work outside of 9-5 hours. There have been no concessions made to current residents to offset the constant disruptions. I wish I could afford the fee to break my lease because I cannot wait to get out of here.

Nalle Woods of Westlake - Open Kitchen

Nalle Woods of Westlake

(94 reviews)

I cannot speak highly enough of how pleasant my experience has been at this fantastic hidden…read morecomplex I like to call home. Coming from a small beach town in California to Austin, TX was already a bit overwhelming for me. Mikayla and Janie both made this process extremely streamlined, professional, and a real breath of fresh air from the chaos of moving! They went above and beyond to make sure I felt at home, communicated with me consistently, and expedited my move-in date, which was fantastic as living out of resorts was adding up! They are genuinely caring and amazing people, thank you so much! I love this community; it does not feel like living in an apartment, which I have often avoided in favor of renting homes. Having a private beyond the generously large garage, awe-inspiring views of the woods and the interior is stunningly new and well-polished. My neighbors are fantastic; everyone is very kind and caring. Perhaps I am not used to that Austin, TX hospitality, it shines here! I love that this community is gated and has a beautiful pool. I have never felt so at home living in an apartment, absolute perfection.

Update* Currently they have illegally held my deposit to cover legal bills, while we are still in…read morelitigation. They have also filed 3000 dollars in legal bills to collections. Your deposit is protected against this. I left the unit spotless, except for their mouse traps. They are also now threatening to hire a Rodent Expert to testify in court that I bought the mice.... lol what?! Lindsay is a quick talker.... make sure you have her, or her associates put everything in writing. They will smile and nod... and make you feel confident they have everything under control. Just get it all in writing an document ot all Take screenshots of all work orders. After mine were marked completed repeatedly, when no work was done, they will start to delete them as to not leave a paper trail. Check other reviews. I am not the only one. There are reviews on Google, apartments.com, etc. and all say the same thing. They are a 4 if not lower on every platform.

The Michael at Presidio - apartments - Updated May 2026

Loading...
Loading...
Loading...