1. The Med Shop Pharmacy

0

Gilmer, TX

Cancel

Open app

Search

The Med Shop Pharmacy

5.0 (1 review)
Closed • 9:00 am - 6:00 pm

The Med Shop Pharmacy Photos

Recommended Reviews - The Med Shop Pharmacy

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration
Photo of Ash A.
1
16
2

9 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Verify this business for free

Get access to customer & competitor insights.

Verify this business

Walgreens

Walgreens

3.6(9 reviews)
20.5 mi
•$

Great location with friendly staff. I'm from Houston, and needed to fill a prescription while…read morevisiting family. I wish the Pharmacies we have in the city could offer this level of customer service. The team here is small, so you may encounter a wait--but this is true of all pharmacies during these busy times. Even though it was only a 3-5 minutes wait while the team assisted customers before me, they showed great empathy by communicating and acknowledging me. Great sign of a kind and well trained staff. Even the store cashiers were nice, and greeted everyone who came in with a sort of friendliness you just don't find other places.

Terrible service at this location (511 E Marshall Avenue, Longview, Texas). I arrived at 1pm to a…read morepacked drive thru, which is normal since they are right by a local hospital. Waited in line for half an hour. When I finally got up to the window the woman pulled down the shade and told me they were closing for lunch since it was 1:30. First, it was not 1:30 yet (my phone showed 1:28), and second you should take care of those waiting before you close for lunch. I pointed out to her that I had been waiting in line for half an hour. She just repeated her statement and left. I pulled around, went inside to speak with the manager about the poor customer service I just received. There was nobody at the front of the store. Ended up having to go to the photo center. The only person who had good customer service apologized and went to get a manager. She came back with a man who I am not sure was the manager since his tag only had a name. No help on his part either, as he just said they go to lunch at 1:30 and they had no control over the pharmacy. I asked how he would feel if he waited in line for half an hour and had that happen. He responded he would probably be mad too. I asked if there was someone above him I could speak with. He gave me the 1800 Walgreens number. I called the number and was placed on hold by the automated system. After waiting for 50 minutes to speak with someone it disconnected my call. Been a customer at this location since it opened. This is not the first time I have received this low level of customer service at this location, but this will be the last time as I will take my business elsewhere. Doubt Walgreens even cares since this is the level of customer service they seem to be OK with. Just terrible at every level.

Photos
Walgreens
Walgreens
Walgreens

See all

The Med Shop Pharmacy - pharmacy - Updated October 2026

Loading...
Loading...
Loading...