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    The Mash

    4.0 (2 reviews)

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    The Beer Hunter - Margarita Flatbread

    The Beer Hunter

    (25 reviews)

    $$

    I was there with a large group of people, who have been to this establishment several times on Wing…read moreWednesdays in the past. The past experiences have all been fantastic and with a standard wait time for a large group. This evening was a completely different story. I am not sure the young woman's name, but I was with the group at the back of the restaurant. I got my ice tea with no ice in a timely manner; however another customer had to ask twice for his root beer, which in the end after an hour, I went up to the Bar and grabbed. As well, another customer had to ask twice for his beer that he ordered and when it didn't come out, he too had to go up to the bar to receive his beer. During this time, several other customers have arrived and been helped with drink orders and food orders being taken. My food order was taken shortly after 6pm, and at 720pm the waitress was told to come deal with our table as we were still waiting...... that was when we were informed, she hadn't put our orders in as the "page" was missed. I told her to cancel my order and that I wasn't paying for my drink at this point, and to bring the manager over. The manager was highly unprofessional and arrogant. I was pointing out that we had people order drinks twice and still not received them until we went up ourselves to get them. That is when the manager came back and said it's due to the fact that the large group was allowed here tonight, as the policy is to not allow large groups on Wing night. Which I find funny as I have been to three other event nights with this group on wing nights, one earlier this year. He then proceeded to laugh at myself when I said I was a server and was informed by him that he feels sorry for anyone who deals with my energy in person. Your server never once came to check on my table, we had to grab her each time. She was more focused on the larger tables around us, as they all were getting refills of their drinks, their food in a timely manner and their bills. I can understand large groups are harder on the staff, but when people who came in after yourself are getting drinks, and food..... when you ordered before them, and then you have to have someone else not from your table ask the waitress to do her job and take care of our table as others are noticing we are all just sitting there. That is horrible service and not only will I be sending this email, but I will be copying it and posting it on google and yelp, as well as Facebook. Not sure what happened, as like I stated before, the past times I have been there with this large group, everyone has been handled in a timely manner, but to have a full table forgotten and then the waitress to say she forgot to put the food orders in, as she "missed" the page but it took over an hour for her to even stop at the table plus she had to be asked to check on us by other customers, that's not right.

    Ate there recently recently for the first time on October 2nd had been there a couple of times just…read morefor drinks before a movie food was good service was good will definitely go there again to eat

    The Mash - beerbar - Updated May 2026

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