I contacted Timberwood commons and spoke to Debbie Violet when I got a job in the area in 2014…read more Debbie was extremely helpful and kind and helped me get a nice apartment with a nice view. This is all before I moved here! Before I moved into Timberwood, she opened the apartment door so the movers could move my stuff in. The service has been wonderful and the staff are always professional. They also set me up with free annual carpet cleaning and paining and this year they offered me a free 2-hour house cleaning. I have decided to renew my lease given the proximity to my work, a heated garage, a nice basic gym and the professional staff who can fix things on moments notice, in case they break. If you have any questions, Debbie is very approachable and knowledgeable. My interaction with the maintenance staff has been great and they are professional and speedy. Bottom line: This place is great if you work locally and need a nice comfortable apartment.The walls are thin but luckily I have had good neighbors so far. I know that management especially Debbie has been helpful in moving people around for noise complaints.

I've lived here for four years now, at first with my husband, then with my cat and now with our son…read moreas well. We've grown our family and moved from a one bedroom to a two bedroom in our time at Timberwood Commons. I was pregnant at the time so they even offered to help us move which saved us so much time and money. They've gone above and beyond to make our experience here the best that there is with apartment living. When heating rates doubled, I talked to them about how our Nest Thermostat (smart thermostat that can be controlled with your phone) had been saving us money- what did they do? They installed one for everyone in the complex. Amazing. My advice to anyone living here or moving in is that you go to them with any issue or request because they've been exceedingly flexible and helpful to us at every turn. The apartment itself is beautiful, new looking (even the one we moved into that had been lived in before us). We had a baby and kids living above us and rarely heard the softest of a baby cry if you were listening carefully and, having our own infant, my mom ears probably only heard it because of that. We sleep trained our baby when he was older and our next door neighbor said he never heard a thing (as we were sure to make sure this didn't disturb him). When I was pregnant and couldn't walk up stairs because of complications they modified our ground level apartment so we could walk out of the porch (by installing a door) so I could get to my car without stairs right to my car- 10 feet away. Made it possible for me to leave the house on my own which was a lifesaver (and a job saver). The property management has always been incredibly friendly and helpful with every question, request and transition in our life. As my husband graduates his fellowship soon, we will be moving soon but will be sad to leave as finding another apartment with this kind of service is likely impossible. I'd also add we share the electrical line with the hospital and even through storms where most of town has lost power, we never have- not even during the hurricane. So that's a huge plus too!

Shocked that this apartment complex has any positive reviews. By far the worst (yet most expensive)…read moreplace I have ever lived. When we moved in there were many issues--it was dirty, a stove burner didn't work, the oven light was out, the washing machine was moldy, the air conditioner couldn't be adjusted at all, and would blow a fuse if the oven was also being used (?!??). When we asked for things to be fixed, the maintenance staff was condescending and didn't do any repairs. In fact, they threatened to replace those appliances with worse models! The crappy folding closet doors all fell off their tracks and hinges at some point in the year. The worst part, though, is certainly the fact that the grounds of the entire property are covered in dog feces. There are literally piles of dog poop everywhere, and management does nothing about it, except sending out a fruitless "reminder" email twice a year. For 4 months the dog poop stations had no bags and were not emptied, despite SF charging a monthly dog fee. You also have to pay a fee to complete an online pet screening, and it auto-renews the payment annually even after you move out! Finally, they have an absurd plowing schedule that requires you to move your car around the parking lot multiple times a day every time it snows. Once at 10am on a HOLIDAY Monday, three tow trucks rolled in to start towing tenants' cars away. Home sweet home??!

I would give this PLACE a 0 but not allowed DO NOT RENT there .. they might allow animals but…read morethere is BLACK MOLD IN EVERY APARTMENT we moved 2 times to different places . They had to shut it down and they're on a MOLD MINE we LOST SO MUCH of our personal belongings and THEY might make it look good but get a MOLD TEST They haven't fixed it i promise that... we lived there for Years moved out last year thank GOD!! I promise you you'll lose ALL your Valuables and anything Wooden... GOD BLESS

My biggest complaint is the woman property manager…read more The worst part of the walk-through was when we were in the elevator & the custodian entered. The property manager gives him a half-hearted wave hello, turns to us & goes "this is (insert his name), he is the custodian. He's deaf so he cant hear anything we're saying." It made me feel very uncomfortable. We're adults looking to rent an apartment, we have a full understanding of what "deaf" & "hearing impaired" means. It was disrespectful towards the custodian. He is a person that deserves the same basic respect. It's 2021, its time to learn some ASL & treat your coworker like a human being instead of some walking statue that cleans the buildings.

I moved out almost two months ago and they still refuse to return my security deposit and overpaid…read morerent totally over $3,000. They are not claiming any deductions simply saying they will mail the check but not doing so. After living there for over eight years I thought they would treat me better. They are now in violation of New Hampshire law and I will be seeking legal representation. Sad.

Purcell is the one leasing company that I've actually enjoyed working with. They prioritize their…read moretenants as opposed to their bottom line, and are always willing to come to a solution that both parties are satisfied with.

Do not rent from Purcell properties. I rented from them for 11 years. They constantly break the law…read moreand violate your tenant rights. They will illegally enter your apartment. The Secretary will harass you. There is a late fee on everything. There was a restaurant across from my building and there was always people parking in my assigned parking. There is a small laundry room and I have had tenants take my cloths out of a washer and a dryer in the middle of the cycle to start their own laundry. In the winter they have several buildings and one plow truck for snow removal. So there is a good chance you will be stuck until mid afternoon before they plow. Renting here was a nightmare. The landlords have absolutely no compassion or empathy for people. It's all about money with them. I had a neighbor who was really noisy. I called the police on him 8 times. My landlord called the police on his m 2 times and I called my landlord about him over 45 times within 1 years. The landlord did nothing about it .

Ledgeworks is amazing. They offer fair market apartments and though they could've raised rents…read moresubstantially during/post Covid in a scarce housing market they did NOT do so. Professional, courteous and prompt in all responses.

If you enjoy stress free living you should probably look elsewhere. This company is nothing but a…read morebunch of money hungry (insert derogatory term here). They will be all nice nice to get you into a "great" apartment only to show up unannounced, take weeks to fix things, be unavailable and just RUDE in any type of communication. Their building managers and staff could use a real lesson in etiquette. Also, not COIVD friendly at all. They barely clean on their designated saturdays. The place is consistently filthy. The place is marketed at "luxurious" prices but once that contract is signed it is anything but luxurious! STAY AWAY!!

A big shout out to Ricky, Chris, Casey and the team members I haven't had the opportunity to meet…read moreyet. They have a daunting task and I want to thank them for their assistance, consideration, and wealth of information they share about my new home. Joan Terry. Lot 212. Cedar Village

I will go homeless before I rent from these people…read more I looked at a few places through them and left disappointed every time. The first time I had the pleasure of the person who was going to show me this place fight with her BF on the phone... The second time they couldn't find the key so I had driven an hour and a half to see NOTHING. If you work at DHMC, call HR and they will get you free access to a housing website, they are awesome. Otherwise, Craig's List is good.