I stayed here this past weekend for a family reunion and was very impressed with everything. The…read moreroom was exceptionally clean and the amenities were decent. Free parking is always a plus and of course, free breakfast was a nice touch. We had some difficulty finding the hotel and the receptionist I spoke with was courteous and gave clear directions. My mom and I fell ill from a restaurant we ate at and actually had to extend our stay before being able to fly home. The staff was very accommodating and made it a seamless experience for us.

I've stayed here several times. This is a good hotel and I have always found my rooms to be very…read moreclean. However, the furniture sometimes has issues, like dresser drawers randomly opening up. Also, there are no safes in the rooms to lock up your laptop. I have always found the staff to be extremely friendly. That includes front desk, housekeeping, and the person taking care of the free breakfast buffet. On that last point, the buffet is really nice. As with any breakfast buffet, scrambled eggs tend to dry out after a while, but they are quite good if you get them when a new dish comes out. Sometimes, they have mini-omelettes, which I have found to be very good. There is also a pancake machine that turns out great pancakes. There is no restaurant or bar in the hotel, but there is a Mexican restaurant across the street, as well as a coffee place. There is every fast-food chain imaginable on the same road as the hotel. There is also a Chili's that is short drive towards downtown. If you find yourself in or near Hastings, Michigan, you should (1) figure out why you are there; and (2) stay at this hotel.

This is our favorite hotel to stay in when in Holland (besides the Fairfield Inn about 7 minutes…read moreaway). Love this location! It is more towards the Hope College end but the Main Street is so walkable that it is fine! They do have parking (just get a pass from the front desk), otherwise they do have a garage. They have a great little fitness center and their pool is a decent size. They also have a indoor/outdoor hot tub which is fun when it's snowing!!! It's kiddie corner to New Holland Brewing and several restaurants and bars and of course shopping!! They do have a little cafe. The morning is quite busy but the food is quite good! There is a sports bar attached that we have never visited but it's always busy! The staff is always extremely helpful and friendly. We love this location and always recommend it to anyone visiting Holland!!

Good and bad. Very clean. Front desk very nice. Extremely overpriced which I assume is because of…read moreTulip Time. $700 a night is ridiculous. The whirlpool was broken. The tv in our room wouldn't turn on. Parking lot as full but garage parking across the street was nice.

Bay Pointe provided our family with an absolutely beautiful wedding venue for my brother-in-law and…read morenow sister-in-law. The grounds are meticulously cared for, the lodging is comfortable and well decorated, and the staff are attentive and helpful. Many many forever memories were made here, and we think fondly of the wedding every time we drive past the exit. Thank you for such a beautiful place!

The view and amenities were superb! We took a trip to visit an antique show, an amazing clean…read moreestablishment. Food not so great but the views and pool were fantastic

The signs says new renovated rooms, however the bathroom tub sink, faucets were rusted, the…read morebathroom floor had crack marks in it. The furniture is cheap, only has two small drawers, no mirror on dresser. They do not have any vending machines. The desk help is friendly but unable to locate items needed ie ice bucket, extra towels and speaking of the towels they are so thin and really don't do their job of drying well. There is hardly any water pressure, very hard to get shampoo out of hair, and the water smells really nasty. The only good thing was the hard mattress and the air conditioning got nice and cold. The pillows were large balls of cotton. We had a two night stay and they had to fix our room cards as they were only set for one night.

Terrible and rude customer service. Go elsewhere. Rooms were dated but mostly clean. Breakfast was…read moreokay if limited. Had waffles. Biscuits and gravy. Toast. Cereal. Some fruit and cereal. Workers live on site with pets. Lots of loitering and smoking on entry.

We stayed at the Marshall Mi location. The carpeted area between the two beds was wet. The spell of…read moreurine was strong. We would not have been able to change rooms as they were full. I believe hotels should also offer some pet free rooms as well. For a rate of $200.00 a night, that was unacceptable! We will no longer stay at Hampton Inns.

Convenient right next to I-94 but a little further away from the traffic sounds compared to the…read moreHampton over in Battle Creek. I prefer this one. The room was clean and quiet and comfortable. Work desk and work chair were comfortable. Wifi worked well without the usual evening slow down. The bathroom was clean and there was enough space to spread out all of my stuff. Plenty of towels. I opted to leave the DND on the door for my four nights and it was honored. The beds were fine enough that I slept on one for two nights and rather than have the housekeeping come in, I simply switched to the other for the other two nights. Breakfast was standard Hampton. Eggs or a pre-made omelet of some sort, a breakfast meat, breads for toasting, yogurts, fruit, juices and some pastries. The breakfast area was clean. Other than sharing a small plaza with a Denny's and a gas station/pizza place, there is nothing within walking distance. There is lots in downtown Marshall that's only a mile or two away. [Review 11082 overall, 855 of 2019.]

The wifi doesn't work. The people are polite and helpful but a hotel has to have working wifi.read more

Shower was lukewarm at best. No shampoo in the pump in the shower. Asked for more from front desk…read moreand never received it. The associate was probably too busy playing on his phone to care. This is definitely not the same hotel from two years ago when we last stayed. The hospitality and attention to detail was just not there. The hotel was almost empty yet charging $200 per night.

I can't comment on the physical property as we didn't make it there. I'm writing to say that, even…read morewith a medical emergency, they refused to cancel our reservation. I was told, "I can't cancel for any reason past the 24-hour notice, and we will charge the full price!" They seem to operate in this world where businesses and people lack empathy.!

Oh my goodness, no. This place is a dump! Horribly outdated and smells like stale old cigarette…read moresmoke and mold. The bed is old and uncomfortable and the bedding is old, stained and won't stay on the bed. The light in the bathroom flickers like a horror movie. The water pressure in the shower is awThe air conditioner made loud, wind-like sounds all night. There is graffiti on the towel bar, wall and light fixture. You can't make this stuff up! We pulled out the filters in the air conditioner and they were filthy. The carpet is filthy. Like makes your feet black filthy. The ice maker was broken. There's layers of dust in the coffee maker. I could probably go on forever. The pool and hot tub were drained and out of service "because Covid". They are not serving breakfast "because covid" as well as not cleaning rooms unless requested "because covid". Yet everything is wide open now in MI as well as many other states. And no one in this place wears masks, so how are all these cancelled amenities due to covid restrictions? I'd have sympathy for them if they were conscientious and honestly concerned about covid, but that's not what's going on here. Clearly the ownership has used covid as an excuse to run a disgusting, subpar establishment, avoid cleaning and not make repairs. There's housekeeping carts and other messy equipment all over the hallways. They left the doors to the storage and laundry rooms open and they're a mess. All of the doors to the outside that are supposed to be locked are wide open. An obviously intoxicated man without a shirt was hanging around outside and tried to get my attention when i was in the car. NOPE. I drove off. If I was traveling alone I would not feel safe. We were in town for a wedding and had no other option. We will absolutely, positively not be back. I hope we don't get sick. Update: My fear of contracting something from this gross place was realized. We came home with nasty cases of foot fungus. Just don't go here!!!!

This tasteful bed and breakfast was a delightful place to stay in downtown Grand Rapids!…read more We ran a bit late so the owners called to check on us, which was appreciated. Once we arrived it was easy to call the listed number and get let in, which happened quickly despite our being after the agreed upon arrival time. Skylar then showed us around and left us to enjoy the room. She had their two children with them which was fun and gave the space more of the local family feel. We didn't hear them during the rest of our stay so no worries about late night cries etc. The house is beautiful and our room had a private bath with a huge jacuzzi tub. There was a window ac unit as well as a fan so we stayed comfy at night and even outside fireworks weren't too noticeable. We were a handy 10 minute walk to a multitude of restaurants and cute parks plus the river walk. There was also a parking spot at the house so we could leave the car and not worry as we walked in the city. The breakfast was especially tasty and Skylar made extra effort to accommodate our dietary needs by making something totally different for me (veggie hash with toast and yogurt all vegan). The fruit, juice and coffee for all were tastefully laid out and made for a refreshing breakfast experience. We thoroughly enjoyed our time and would stay here again!

Just returned from a wonderful stay at The Lafayette House in Grand Rapids. My daughter and I were…read morein town to attend a concert at the Van Andel Arena. Did I mention it is WALKING DISTANCE to the Van Andel??!! Note the walk back is gradually uphill. A couple that we spoke with during breakfast mentioned they also walked back. The husband said he has a bad knee and felt it a little bit on the return but would definitely do it again. Todd and Skyelar's home is beautiful and bright. We stayed in Room 2 which is also bright yet cozy at the same time. Our room had a Keurig coffee maker which was great! I will just have to remember to bring some tea with us next time as we love our tea. I didn't think to ask for any so I can't fault anyone but myself! The bath products are provided and smell amazing! I actually wrote the name of the brand down as I am going to order some for home. We really appreciated having an extra power strip in the room. The bed was very comfortable. Breakfast was delicious with local products. Cinnamon raisin bread French toast, bacon that was perfectly prepared, fresh fruit, orange juice and hot coffee. I look forward to returning to The Lafayette House!

Highly recommend this little motel. It doesn't look like much from the road but the room is clean…read moreand tidy and the service is top notch. We stopped here on our way to the Grand Rapids airport. We got in around 11 pm but the hotel called us early in the day to give us room info and take payment. Impressed with the room interior. It's tidy and clean and has cute artwork. The shower is small but clean. The AC was off when we got there so it was pretty warm but when we turned it on the room cooled down super quickly and stayed cool all night. We accidentally left some cash in the room and were an hour away when we realized. We texted the hotel and they were amazing enough to refund it to us. Above and beyond service. We were so grateful for that help. Would definitely stay here again if we happened to be passing through.

It may be small but its great. Only complaint is the bathroom. Water takes a few minutes to warm…read moreup but no complaints once it does. Only other thing is no fan in the bathroom and the window doesn't just open, it comes out. Otherwise this place is great and cheap. I'll stay here again and tell my family to stay here too!

I had a great stay here. Staff was super nice. Mike was so nice and the other staff was helpful to…read more The room was very nice and the place was decorated nicely. They went out of their way when I asked if we could use the conference room! They allowed it. They put out more Hot Cocoa when I asked. They were helpful.

What a great stay. The staff was amazing, especially Chris at front desk…read more The room was clean. Well supplied bathroom. The bed was comfortable but my only concern was the height of bed. I had a difficult time getting on it. Too high for seniors, disabled people, younger kids... Free breakfast was a treat. A lot of choices and staff were keeping serving dishes full.