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    The Mad Monogram

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

    The Mad Monogram Photos

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    12 years ago

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    Short Stack Hawaii

    Short Stack Hawaii

    3.0(9 reviews)
    10.6 km

    Amazing customer service in the store, Was greeted, assisted…read moreand the staff member kindly put my shirt that I intended to buy up at the front so I can continue looking around. The storefront is pretty, with items by size and style, hats and other accessories for him and her. What really stood out for me is their customer service after the fact, a person responded to my inquiry, was very kind and came up with a resolution that worked out for the both of us. Will definitely be back again to support. Mahalo yall.

    My family and I visited this store at Pearlridge on Sunday, March 15, 2026 because I had seen a lot…read moreof TikTok and Instagram posts about it and was really excited to check it out. I specifically wanted to see the Iwa collab pieces in person, especially the deep green set, because I wanted to get an idea of the fit before purchasing. Unfortunately, the experience was disappointing due to the customer service we received. The employee working at the time didn't greet us when we walked in and seemed to give us an unfriendly look. Later, when the store got less busy and she did say hello, the tone came across as a bit dismissive and like she didn't really want to be there. When I asked if I could try on the set to check the fit, she told me "you can throw it over your clothes" in a pretty sassy tone. If there aren't fitting rooms available, that's completely understandable, but a simple explanation like "sorry, we don't have fitting rooms" would have come across much more welcoming. Because of the interaction, the overall experience left a sour taste and I ended up leaving without buying anything, even though I had come specifically to shop there. My husband and mom also mentioned they felt like we were being watched closely the whole time, which made the experience feel uncomfortable. I was really hoping for a better first visit since I genuinely wanted to support the store and purchase some items. Hopefully this feedback helps improve the experience for future customers.

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    Short Stack Hawaii
    Short Stack Hawaii
    Short Stack Hawaii - Storefront

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    Storefront

    Carter's Babies & Kids

    Carter's Babies & Kids

    3.9(36 reviews)
    9.6 km
    $$

    Haven't been in here for at least 8 years but my phone number was still in their system…read more Needed a few more items to add to a twin gender reveal party gift. Found the cutest pair of onesies and blankies plush bath wash cloths. The cashier as very friendly. We both had the same first name.

    The baby swaddles I received as a gift looked like such great quality. I washed the swaddles per…read morethe instruction on the tag... they pilled and the hem is coming undone before use. The instructions specifically say to wash before use. I called the store to see if they would take back the items with the gift receipt that was purchased within their return policy date. The store manager Heidi, was very quick to say that an exchange is not possible because it's been washed and they cannot put it back on the floor. Called back a second time spoke with the manager again. Explained that I followed the instructions exactly and the item is defective after one wash before using. During this phone call she was more understanding and accepted that the items were going to return due to the circumstances.. I feel that's a bit unprofessional since the item is poor quality and damaged before I was even able to use it. The level of customer service received was not great. It was evident that the store manager is more concerned about store profit rather than customer satisfaction.

    Photos
    Carter's Babies & Kids - Swaddle

    Swaddle

    Carter's Babies & Kids - Puppy and duck were actually little blankies, I've heard them called lovies before.

    Puppy and duck were actually little blankies, I've heard them called lovies before.

    Carter's Babies & Kids

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    Reyn Spooner Ka Makana Ali'i - Love this shirt! Go Hawks

    Reyn Spooner Ka Makana Ali'i

    4.8(49 reviews)
    4.8 km
    $$

    I was really looking forward to finding a nice Hawaiian shirt for my partner, and this shop…read moredefinitely caught our eye. It was beautifully organized and had a warm, welcoming atmosphere. I was pleasantly surprised (and honestly so happy) to see a small selection of plus-size men's clothing which can be so rare, especially in mall shops. It felt great to see 3X options available! Since the fabric wasn't stretchy, we searched for a 4X and were lucky to find one and my partner loved the design right away. We were both so excited. What ultimately stopped us was the price, it was over $100, for one shirt, which is unfortunately outside of our budget right now. That said, we absolutely see the quality and care that goes into each piece, and we truly respect how they're made. We're grateful for the inclusivity and hope to come back on a special occasion to finally take one home. Thank you for making us feel seen, we'll be back!

    On the hunt for an Aloha shirt that will stand the test of time? Reyn Spooner is a classic Aloha…read moreapparel brand. I believe that this shop is a pop up at Ka Makana Ali'i. When we stopped by they were doing a big sale, with things up to 70% off. They have 3 different styles of Aloha shirts for men, their classic button down, a slim fit, and a 3 button shirt. They also have women's apparel like dresses and shirts and slippers. I know my dad has shirts from Reyn Spooner that he has been wearing for decades- making an Aloha shirt from here a great gift.

    Photos
    Reyn Spooner Ka Makana Ali'i - One of the shirts I picked up.

    One of the shirts I picked up.

    Reyn Spooner Ka Makana Ali'i - Thank you to the staff at Reyn Spooner for da free Bucket Hat.

    Thank you to the staff at Reyn Spooner for da free Bucket Hat.

    Reyn Spooner Ka Makana Ali'i - One of the shirts I picked up.

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    One of the shirts I picked up.

    The Mad Monogram - childcloth - Updated May 2026

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