I brought one car, had it fix no issues, everything was ok, brought another car, and they "fix" it,…read morecame back with the same problem and was told "maybe it's something else" excuse me, maybe? So I was about to get charged for initial repair plus new and parts, because couldn't find the issue from the beginning? Took my car somewhere else, was fixed and saved $100 bucks, maybe shouldn't have gotten charged the first time because it was just a trial to see if there was other issue, I would have left my car for final repair It was more about the principle, as a plus I would only say because the gentleman (who appears to be the boss) has a very passive aggressive way of treating people. Very rude, I guess unless you are friends with him, or you are not a woman

Signed up just to post this…read more Was stuck in Waco with worn brakes and had a replacement set on hand I was hoping to get installed. While calling around, I spoke with two employees at this shop, a woman and a gentlemen who I imagine was the owner or manager. For simply looking or asking for help, I was berated for owning an electric car, despite needing service that is fairly typical on most cars. The phrase "it's your own fault for purchasing that car, you know what you're getting into" is not something I imagine someone who needs help should hear in a time of need. I understand I may have been a bit needless as we were trying to solve our problem, but I did not expect this degree of treatment or discrimination for owning a particular type of vehicle. They were also very unwilling to help when I was hoping for any referral or recommendations on how I might be able to get my brake pads replaced. Ultimately, I was left without help and feeling even worse than when I began the call. Would not recommend for service. Absolutely would not recommend if you own an EV. Tesla owners especially, this is exactly where you'll find people willing to make you feel bad about your purchase. Unless you perfectly fit the "profile" for the type of work they do, go elsewhere. I imagine you might get better treatment.

Took my money and did not respond to my phone calls or texts. Had to call my bank and report.read more

I am a very dissatisfied customer. Mr Steven failed to resolve the problem. He did a temporary fix…read more He just drained the water out of the washer. He removed the copper panel from the back and did not place back onto the washer screws were left on the floor.

My Semi Truck hit a bump and Went completely dead, no electric power, no lights, no hazard, no AC…read more It was 2am thank God so I was able to glide off the freeway to a stop. Ryan came quickly and was able to find the blown fuse. he restored my Power within the hour and I was able to deliver my load on time. A pleasant, positive guy with a great attitude to fixing problems. I stored the number for future service.

My daughter's car broke down at the Buc-ees in Temple. I found Temple Roadside Service on Yelp…read more Ryan answered right away and was there in 20 minutes. He was polite, straight-forward and diagnosed the issue right away. All for a reasonable price. Very good service, which is more than I can say for Buc-ees staff who were totally unhelpful and even said that if the car stayed there over night, they would tow it.

It's more than a paint and body shop but they also worked on my 2011 Tahoe. The job requested was…read morecompleted sooner than the time quoted and their pricing was accurately fair. In addition they took the liberty to noticed and located a small long time antifreeze leak I have been neglecting for some time that I'll need to get take care of in the near future. After a few days after the service was completed the shop followed up to make sure no issues in which there was none.

From the owner: specializing in custom paint, collision repairs, automotive restoration/rust repairs, sandblasting…read moreand insurance claims welcomed! give us a call to book today!

I spoke with Myron and he was able to schedule an appointment for me 3 days in advance for a…read morepre-purchase inspection and compression test since I'd be driving in from Dallas. On the day of the appointment, he cancelled 20 minutes AFTER he was supposed to arrive. I attempted to call him multiple times at least 3 hours before the appointment and on the day of the appointment. I'm very disappointed in the professionalism shown. If you're no longer available, please inform me of that as soon as possible. Don't wait until after the appointment to notify me that you will no longer be coming.

My friend and I were driving alongside the highway when our tire blew. There really aren't a lot of…read moreoptions in the Waco area, so I used Yelp to find the closest option. Regardless of how fast these people can change a tire, it'll may still take a bit for them to drive out to you. We were 20 minutes out of Waco and it took about 35-40 minutes for our person to show up. I'm not sure how many people actually work here since the person who took my call was also the person to come change our tire. I ended up having to ping him my location since I was having difficulty figuring out where exactly on the highway we were. He worked quickly, was knowledgeable about the situation, and was very friendly the entire time. When we were billed, he said he was an independent contractor so he negotiated the price with us. The total ended up being $75, which I think is pretty reasonable considering how quickly he worked and how much less expensive this was than calling a tow truck.

These guys are awesome!!! I've known about them for over 12 years when some of the men were back in…read moreautomotive schooling and their attention to detail hasn't changed one bit. 1000000% recommend this place as trustworthy folks especially for those who are like me and know/care nothing about cars. They know what they are doing and they do not play games about taking care of their people. They provide very clear communication and do a great job of giving you all of your options. I'll for sure be returning for any further services needed. Such a stress free experience when dealing with these guys. 10/10

From the owner: At Encino Automotive, we provide expert diagnostics and repair for all makes and models—including…read moreEuropean, domestic, and light-duty diesel trucks. Whether you're driving a Volkswagen, Ford, Chevy, or a Duramax, our certified team is equipped to handle everything from routine maintenance to complex repairs. As a locally-owned shop in Killeen, TX, we focus on honest service, transparent pricing, and high-quality workmanship. We use advanced diagnostic tools to accurately find and fix issues, so you can get back on the road safely and confidently.