1. The Locksmith Company

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The Locksmith Company

3.4 (10 reviews)
Open • Open 24 hours

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8 years ago

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8 years ago

They took advantage of our situation and charge us $130 for a five minute service. Just for showing up and drilling the lock.

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Howard Safe & Lock - Snow in H town

Howard Safe & Lock

(138 reviews)

The Heights

OMG... locked myself out of my car on my way to my sons Go…read moreWestern performance at school. I WAS HYSTERICAL!! I called these extra nice people in tears and in 5 minutes BRYAN was at my house opening the car door. Poor Bryan, I hugged him, squeezed his arm.. I WAS SO GRATEFUL. I cannot say enough kind words . I spoke to one man initially, then a lady.. EVERYONE WAS SUPER SUPER NICE TO ME. Thank you thank you. I got to the performance,took 25 pictures and tried to act like I had not been crying and trembling 30 min earlier!

The company responded promptly with a very thoughtful, courteous, and knowledgeable fellow,…read moreapparently a contractor to Howard safe and Lock. I was happy about that because my front door was not secure and I was about to go out of town for an extended period of time. The lockset on my narrow stile door is not a garden variety lock and has many variations and nuances. The locksmith was puzzled from the get-go and when I offered some advice, he welcomed my input. I am technically capable and had worked on the lockset before. Regrettably, he did not follow my guidance on how to complete one of the tasks in the reassembly process and as a consequence, one tiny screw could not be installed. The holes were slightly misaligned. So he just left it out. The lock worked and was safe, but the cover plate would bind on the jam. To his credit, he told me about it and gave me the screw. After he left, I disassembled the lock to the point of being able to make the adjustments necessary so that the screw could be installed and then reassembled everything. The main plus was that he came out right away and brought the replacement lock components that I could not obtain locally and got my lock functional within hours. Had I been able to buy the part myself I would have done the work myself. I'm pleased with everything, even considering that I had to redo some of it. I think it is unreasonable to expect any particular locksmith to know the nuances of every possible lock, especially unusual / exotic ones, so I'm OK with it and will call Howard again if I find myself in a bind.

The Locksmith Company - locksmiths - Updated October 2026

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