Was treated to a massage for my birthday. Was a good experience. Came back on my own for another…read moremassage and had a different person and was just so-so. I think the problem with places like this is consistency of the masseuse. The second time I came, the masseuse didn't focus on problem areas I told her about and just seemed to have a routine she followed. I think when you find a masseuse you like, stick with them.

I have had a lash lift probably over a dozen times. This was somethin else. I got a gift card to…read morethis place which is what brought me in. They would not take an apt without my credit card number in their computer, despite the fact that I was paying with a gift card. Offered to give them that number but they would not make the apt without having my credit card number in hand. So back to the lash lift. Yikes. Never once was glue of any kind put onto my eyelids for a lash lift and tint. The procedure began with the provider placing glue strips/tabs all over my eye lids. She did not use a fan to dry down any of the solutions/serums until my eye started burning. In every other lash lift I've had, a fan is alway used to dry down the liquids. At the end of the apt, a tweezer was used to pry the glue strips off my eyelids. When she plucked my eyelid skin, she stopped trying to get anymore glue off. When I left, there was still glue adhered to my eyelids, they were dry and stiff and I could barely blink comfortably which lead me to scraping it off myself. My eyelids are red, swollen and shredded and my eyelashes are stiff. This is unlike anything I've ever experienced before. Would never come back or recommend this place to anyone, even if you have a gift card. Regift it. Or just don't get a lash lift. They should take lash lift off the service menu.

Julia is the best in the business. Space is modern and clean. True brow specialist. Highly…read morerecommend!

From the owner: Brazillian wax & eyebrows read more

I love Renee! I have gotten my eyelashes lifted and tinted which looked amazing, this was my first…read moretime doing it. She was so nice and walked me through the process. I loved her services so much I went back last weekend and had one of the best facials I've ever had, it was so relaxing and my skin feels great. I am new to the state so finding people who perform great services has been tough. Renee did not disappoint!

I've had three facials with Renee-they were fantastic. She takes time to discuss my concerns, look…read moreat my skin and personalize the facial each time. I went recently and she followed all COVID safety protocols so I felt very safe. Her spa is restful - tastefully decorated and enjoyed the heated bed and bonus neck massage to relieve knitted muscle. Renee did a great job and my skin feels healthy and new every time I visit.

I have had a wonderful experience at Glow. Janyce is very professional and she spent time…read moreexplaining the different types of services. I never felt pressured to buy products. In fact, Janyce was quite generous with numerous samples. From the first time I had my facials, I was hooked! The salon is peaceful and serene. I will continue to treat myself to the services at this special spa. It's all because of Janyce!

Janice at Glow Face & Body is a miracle worker! Her relaxing spa environment complimented by her…read morecalm and positive personality make the perfect experience. In an age where local businesses are not being valued or recognized, your skin can take a relaxing and revitalizing break in an environment that supports Branford's community AND gets you individual attention for your facial care needs. Janice gives you not only her time, but her energy. I had adult dormit acne, and after trying SEVEN Western Medicine pills, Janice discovered Mario Badescu for my face, saving my skin! Thank you Janice, no body does it like you!

Alyssa was so friendly, skilled, and very chill! We chatted through the whole appointment, and…read morewhich made the vibe very comfortable. It's been years since I've had a wax, so I was nervous, but I had no reason to be - if anything, it was way less painful than any of the alternatives I'd tried at home like sugaring or epilating. I'll absolutely be back!

First time getting waxed. I was so nervous about the whole ordeal. Alyssa made it a breeze to get…read morethrough. Talked to me the entire time to make sure I was comfortable which helped during the process. This was an awesome experience I will definitely be coming back!

My family gave me a $250.00 gift card to Aura with which I used for two of their services; a…read moremediocre massage and a sloppy mani/pedi. In May, 2026, after a massage, the masseuse and receptionist invited me to take part in their 10 month membership program which was to include a "gift" or "add-on service" each month. The first time I used the spa package, I was handed a little bag as my "gift" of the month which contained a little jar of cream had been opened and dipped into, the inside top of the lid was smeared as if someone wiped it off. This unsealed and used product made me lose trust in the company; a massage is a very personal service. I canceled any further service and offered to pay the $11.00 difference between what the massage cost and what I would have paid otherwise. I was told it was their policy to charge the $100.00 cancellation fee, which they hadn't told me that the month before. I would not recommend this place.

Andrea is amazing. The sweetest she did my facial and manicure . I will definitely be back …read more Andrea truly is a gem

It seems as though this state is losing Black estheticians so I decided to look for someone who…read moreworks for themselves, and came across Ariel. Her shop is located in the Phenix salon suites (go right past the front desk and immediately take a left, she's at the end of the hall on the left). Her space is well maintained and she is nice but the five stars are for the extremely (and I mean *meticulous*) thorough Brazilian wax she gave me. I am not a stranger to waxing as I have done it for at least a decade, but she made sure no hair was left behind, using hard wax and then strips to ensure my happiness. I was thoroughly impressed. I prefer sugaring but I didn't have any of the skin rawness that sometimes happens with rushed jobs. She is on par with other waxers in the area like Tommy's. I highly recommend her.

I had a not so pleasant experience at the European Wax centre and I have found that there were many…read moreother places in North Haven itself which were open on Sunday. It was easy to get an appointment at this place online through google. I don't come to this area of Universal Drive that often so was not very familiar with the place and google map led me to the other side of the road and it took 4-5 minutes for me to figure out where exactly the location was. Upon entering the main entrance, there was a receptionist who helped me find the salon as there are a few salons/stores inside the building. I think they all charge a bit higher than other local salons. The place itself was super clean and I was in and out in no time. The salon is more like a small room with just one person working and she can accommodate only one customer at a time. When it comes to the service and the overall waxing experience, I found it pretty average, and would say I have got better services for much cheaper price.

Amy does the best brows - I live in NYC and wish I could see her every 6 weeks, it's been years and…read moreI have not found a brow artist as good as Amy.

I have been going to Amy for years. She is SO SO talented! I get constant compliments on my brows!…read moreTwo of my sisters and my mother have also started going to her bc they liked my brows so much. My teen sister really did a number on her brows and with Amy's direction and in only a few short visits, she now has the most beautiful brows! Amy is also so so sweet and kind and so nice to talk to. So glad to have her!

this is an amazing salon! the staff are so engaging and pleasant! They are very talented in what…read morethey do and you never leave without being 100% satisfied with the service. The Owner is very involved and is great to her customers with a great personality and business etiquette. Prices are reasonable for the great service you receive. I highly recommend this salon.

Today was the first time I've ever come to Tommy's Wax Center and the first time I've ever gotten a…read morewax and it was life changing! I will never shave again! I've been a Tommy's Tanning customer for years and always found it was a well run business which is what made me decide to try the wax center. The facility is clean, quiet and the waxing rooms are private. The tech who completed my wax was friendly, professional and instantly made me feel calm. I was very nervous and she answered all of my questions and did a great job. I can't say it was painless but they use hard wax which made it less painful. Once the waxing part was over I don't feel much pain at all. The prices are reasonable. I will 100% be back again!

My waxer, Francine, has changed my life! This was the first time ever going to a Tommy's Wax Center…read moreand the first time trying "hard wax" -- AMAZING! Virtually painless, no mess, no stickiness, no wax leftover in your nether regions! TRY Tommy's and you will never go to a nail salon again to get your Brazilian wax! I can't believe I have been using hot sticky strip wax all these years and never heard of hard wax. ...AND, the place was pristinely clean, sanitary and staff were all very pleasant and welcoming! Donna E.